Abstract
Employee performance plays a crucial role in maintaining service quality and operational effectiveness in the restaurant industry. This study aims to examine the effects of motivation and job satisfaction on employee performance at Hangry Restaurant Medan. A quantitative associative approach was employed, involving all 31 employees as respondents through total sampling. Data were collected using a questionnaire and analyzed using multiple linear regression with SPSS version 26. The results indicate that motivation has a positive and significant effect on employee performance (t = 2.604; p = 0.015), while job satisfaction also has a positive and significant effect (t = 6.616; p < 0.001). Simultaneously, motivation and job satisfaction significantly affect employee performance (F = 31.846; p < 0.001). The adjusted R² value of 0.673 indicates that both variables explain 67.3% of the variation in employee performance. These findings demonstrate that strengthening employee motivation and fostering job satisfaction are important elements in improving employee performance and supporting effective human resource management in the restaurant industry.
