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NAÏVE BAYES-BASED STUDENT ACHIEVEMENT PREDICTION SYSTEM

Angreani, Fadillah, Pratiwi, Heny, Saad, Muhammad Ibnu
Abstract: Abstract: SMP Muhammadiyah 5 Samarinda still relies on manual evaluation with limited data analysis tools in predicting student academic achievement. This study aims develop a system for predicting the learning achievement… nt of students at SMP Muhammadiyah 5 Samarinda using the Naive Bayes classification method. The dataset used consists of 192 student exam scores covering academic scores, attendance, parents’ education and income, and living conditions as independent variables, while the dependent variable is the achievement label (achieved or not achieved). The preprocessing stage includes label normalization, feature selection, and median imputation to handle missing data. The dataset was divided into 75% training data and 25%. The model was implemented as a pipeline consisting of a median imputer and a Gaussian Naive Bayes classifier. The evaluation results showed that the model achieved an accuracy of 79.2%, with a perfect recall value (1.00) in the high-achieving class and (0.64) in the low-achieving class. This shows that the model is quite effective in identifying high-achieving students. The trained model was then integrated into a Flask-based web application, which enables online predictions through a simple form interface, facilitating contextual interpretation. This system is expected to assist in educational decision-making by helping teachers identify students’ achievement levels early on and design more targeted learning interventions. Keywords: academic performance; educational data mining; naive bayes; prediction system; student achievement     Abstrak: SMP Muhammadiyah 5 Samarinda masih bergantung pada evaluasi manual dengan  alat analisis data terbatas dalam melakukan prediksi prestasi akademik siswa. Penelitian ini bertujuan mengembangkan sistem prediksi prestasi belajar siswa SMP Muhammadiyah 5 Samarinda menggunakan metode klasifikasi Naive Bayes. Dataset yang digunakan terdiri atas 192 data nilai ujian siswa yang mencakup skor akademik, kehadiran, pendidikan dan pendapatan orang tua, serta kondisi tempat tinggal sebagai variabel independen, sedangkan variabel dependen berupa label prestasi (berprestasi atau tidak berprestasi). Tahap preprocessing meliputi normalisasi label, seleksi fitur, serta imputasi median untuk menangani data yang hilang. Dataset dibagi menjadi 75% data latih dan 25%. Model diimplementasikan dalam bentuk pipeline yang terdiri atas median imputer dan Gaussian Naive Bayes classifier. Hasil evaluasi menunjukkan bahwa model mencapai akurasi sebesar 79,2%, dengan nilai recall sempurna (1,00) pada kelas berprestasi dan lebih rendah (0,64) pada kelas tidak berprestasi. Hal ini menunjukkan bahwa model cukup efektif dalam mengidentifikasi siswa berprestasi. Model yang telah dilatih kemudian diintegrasikan ke dalam aplikasi web berbasis Flask, yang memungkinkan prediksi secara daring melalui antarmuka formulir sederhana untuk mendukung interpretasi kontekstual. Sistem ini diharapkan dapat membantu untuk pengambilan keputusan dalam pendidikan dengan membantu guru mengidentifikasi tingkat prestasi siswa sejak dini dan merancang intervensi pembelajaran yang lebih terarah.   Kata kunci: prestasi akademik; penambangan data Pendidikan; naive bayes; sistem prediksi; prestasi siswa

GRAFANA-BASED DOMAIN EXPIRATION AND SSL CERTIFICATE MONITORING SYSTEM FOR PREVENTIVE SECURITY

Asyiyah, Nur, Putra Pratama, Hafiyyan
Abstract: Abstract: Manual management of domain validity periods and SSL certificates is prone to human error and can cause service disruptions, as was the case at PT XYZ. A reactive approach that relies on vendor notifications has… s proven to be insufficient to ensure operational continuity. This research aims to design and implement an automated monitoring system to transform this manual approach into a preventive and proactive security framework. The method used is the implementation of an open-source stack consisting of Prometheus to collect metrics from specialized exporters (Blackbox and Domain Exporter), and Grafana for informative centralized dashboard visualization. The system is also integrated with early warning notifications via Telegram for rapid incident response. The result is a functional system with a centralized dashboard that visually displays the remaining validity period of assets using color markers (green for safe status, yellow for early warning, and red for critical status). System testing showed very high accuracy, reaching 100% for domains (MAE 0 days) and 99.45% for SSL certificates (MAE 1.0 days). This system has successfully transformed manual processes into automated and preventive ones, significantly mitigating the risk of human error and ensuring the reliability of digital services.             Keywords: domain; grafana; monitoring; prometheus; SSL certificate.     Abstrak: Pengelolaan manual masa berlaku domain dan sertifikat SSL rentan terhadap human error dan dapat menyebabkan gangguan layanan, seperti yang pernah terjadi di PT XYZ. Pendekatan reaktif yang mengandalkan notifikasi vendor terbukti tidak lagi memadai untuk menjamin kontinuitas operasional. Penelitian ini bertujuan merancang dan mengimplementasikan sistem pemantauan otomatis untuk mentransformasi pendekatan manual tersebut menjadi kerangka kerja keamanan yang preventif dan proaktif. Metode yang digunakan adalah implementasi stack open-source yang terdiri dari Prometheus untuk mengumpulkan metrik dari exporter spesialis (Blackbox dan Domain Exporter), serta Grafana untuk visualisasi dasbor terpusat yang informatif. Sistem ini juga diintegrasikan dengan notifikasi peringatan dini melalui Telegram untuk respons insiden yang cepat. Hasilnya adalah sebuah sistem fungsional dengan dashboard terpusat yang menampilkan sisa masa berlaku aset secara visual menggunakan penanda warna (hijau untuk status aman, kuning untuk peringatan dini, dan merah untuk status kritis). Pengujian sistem menunjukkan akurasi yang sangat tinggi, mencapai 100% untuk domain (MAE 0 hari) dan 99.45% untuk sertifikat SSL (MAE 1.0 hari). Sistem ini berhasil mengubah proses manual menjadi otomatis dan preventif, secara signifikan memitigasi risiko human error dan menjamin keandalan layanan digital.   Kata kunci: domain; grafana; pemantauan; prometheus; sertifikat SSL.

COMPARISON OF BILSTM, SVM FOR PBB-P2 TAX POLICY SENTIMENT ANALYSIS

Rofiqoh, Dayana, Subarkah, Pungkas, Isnaini, Khairunnisak Nur
Abstract: Abstract: The policy to increase the Rural and Urban Land and Building Tax (PBB-P2) in Indonesia often elicits mixed reactions from the public. Some support it because they believe it can strengthen regional fiscal capacity,… ity, while others reject it because they are concerned that it will increase the economic burden on the community. Understanding public sentiment towards this policy is important for evaluating the effectiveness of the policy and formulating appropriate communication strategies. This study aims to analyze public sentiment towards the PBB-P2 increase policy using data uploaded on Platform X (Twitter). The data were collected through crawling with the keyword “building tax,” then processed through several preprocessing stages before classifying tweets into positive and negative sentiments. Two models were used: Support Vector Machine (SVM) and Bidirectional Long Short-Term Memory (BiLSTM). Results show that SVM outperformed BiLSTM, achieving training accuracy of 99.4% and testing accuracy of 85.9%, with accuracy 0.8595, precision 0.8536, recall 0.8595, and F1-score 0.8449. Meanwhile, BiLSTM achieved training accuracy of 86.9% and testing accuracy of 82.9%, with accuracy 0.8294, precision 0.8150, recall 0.8294, and F1-score 0.8080. These findings suggest SVM is more effective in classifying public sentiment and can support better evaluation of regional tax policies.             Keywords: sentiment analysis; PBB-P2; BiLSTM; SVM; X platform     Abstrak: Kebijakan kenaikan tarif Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-P2) di In-donesia sering memunculkan beragam reaksi dari masyarakat. Sebagian mendukung karena dianggap dapat memperkuat kapasitas fiskal daerah, sementara lainnya menolak karena kha-watir menambah beban ekonomi masyarakat. Pemahaman terhadap sentimen publik atas ke-bijakan tersebut penting untuk mengevaluasi efektivitas kebijakan dan merumuskan strategi komunikasi yang tepat. Penelitian ini bertujuan menganalisis sentimen masyarakat terhadap kebijakan kenaikan PBB-P2 menggunakan data unggahan di Platform X (Twitter). Data dik-umpulkan melalui proses crawling dengan kata kunci “pajak bangunan” kemudian diproses melalui beberapa tahap preprocessing sebelum diklasifikasikan menjadi sentimen positif dan negatif. Dua model digunakan dalam penelitian ini, yaitu Support Vector Machine (SVM) dan Bidirectional Long Short-Term Memory (BiLSTM). Hasil penelitian menunjukkan bahwa SVM memiliki kinerja lebih baik dibandingkan BiLSTM, dengan akurasi pelatihan 99,4% dan akurasi pengujian 85,9%. Nilai akurasi 0,8595, precision 0,8536, recall 0,8595, dan F1-score 0,8449. Sementara itu, BiLSTM memperoleh akurasi pelatihan 86,9% dan akurasi pengujian 82,9%, dengan akurasi 0,8294, precision 0,8150; recall 0,8294; dan F1-score 0,8080. Temuan ini menunjukkan bahwa SVM lebih efektif dalam mengklasifikasikan sentimen publik serta dapat mendukung evaluasi kebijakan pajak daerah dengan lebih baik.   Kata kunci: analisis sentimen; PBB-P2; BiLSTM; SVM; platform X

USE OF TASK-CENTERED SYSTEM DESIGN IN THE INTERFACE DESIGN OF THE POPULATION DEMOGRAPHIC DATA INFORMATION SYSTEM

Muhammad Azmi Zaky, Allsela Meiriza, Dinda Lestarini, Pacu Putra, Nabila Rizki Oktadini
Abstract: Abstract: The rapid development of information and communication technology has prompted the government to provide digital-based services, including in the management of demographic data. This study aims to apply the Task-Centered… k-Centered System Design (TCSD) method in designing the Muara Enim Regency Demographic Data Information System. The TCSD method was chosen to ensure that the prototype design process was systematic and focused on user needs and tasks. The research stages included identification, user-centered needs analysis, scenario-based design, and walkthrough evaluation. The designed prototype supports several main tasks, including viewing demographic statistics, searching for specific data, submitting data download requests, and contacting the admin. The evaluation was conducted through online usability testing using the Maze platform with the System Usability Scale (SUS) instrument involving 13 respondents. The evaluation results showed an average SUS score of 78.5, which falls into the “good” category. This confirms that the interface design has met usability standards, is user-friendly, and is capable of supporting user needs in accessing and managing demographic data. Thus, the application of the TCSD method has proven to be effective in producing an interface design that is focused on user tasks and can be the basis for further system development. Keywords: system usability scale; task centered system design; user interface

DATABASE OPTIMIZATION FOR THE ROYAL MENGAJAR APPLICATION SUPPORTING CROWDSOURCED ACADEMIC CONTENT

Iqbal, Muhammad, Junaidi
Abstract: Abstract: The development of digital learning systems requires not only effective content delivery but also database consistency and performance, particularly when used at scale by lecturers and students. Weaknesses in database… atabase design can lead to data duplication, relational violations, and transaction failures that compromise system reliability. This study designed the Royal Mengajar application using PHP and MySQL, supported by JavaScript, HTML, and Bootstrap 5. The Crowdsourced Academic Content model enables lecturers to contribute learning materials openly, while students evaluate them through a user rating system. The objective of this research is to design and optimize the database architecture of the Royal Mengajar application by implementing multiple control mechanisms—namely views, triggers, transactions, and constraints—to enhance data efficiency, consistency, and integrity in digital learning environments. Database optimization focuses on the use of views to improve query efficiency, triggers to maintain automatic consistency, transactions to ensure atomicity in multi-table operations, and constraints to preserve data integrity. The results show that views reduced the average query execution time to 0.12 seconds, triggers maintained consistency without manual intervention, and constraints achieved 100% referential integrity. The application of these mechanisms significantly improved system speed, reduced data redundancy, and enhanced information reliability, thus reinforcing the sustainability of Royal Mengajar as a community-driven learning platform Keywords: crowdsourced academic content; constraint; database optimization; trigger.   Abstrak: Pengembangan sistem pembelajaran digital tidak hanya menuntut penyajian materi, tetapi juga konsistensi serta kinerja basis data ketika sistem digunakan secara masif oleh dosen dan mahasiswa. Kelemahan rancangan database dapat menimbulkan duplikasi data, pelanggaran relasi, dan kegagalan transaksi yang memengaruhi keandalan sistem. Penelitian ini merancang aplikasi Royal Mengajar berbasis PHP dan MySQL dengan dukungan JavaScript, HTML, dan Bootstrap 5. Model Crowdsourced Academic Content memungkinkan dosen berkontribusi secara terbuka, sedangkan mahasiswa melakukan evaluasi melalui user rating system. Tujuan penelitian ini adalah untuk merancang dan mengoptimalkan basis data aplikasi Royal Mengajar melalui penerapan berbagai mekanisme pengendali, seperti view, trigger, transaction, dan constraint, guna meningkatkan efisiensi, konsistensi, dan integritas data dalam sistem pembelajaran digital. Optimalisasi database difokuskan pada penerapan view untuk efisiensi query, trigger untuk menjaga konsistensi otomatis, transaction untuk memastikan atomicity pada operasi multi-tabel, serta constraint guna menjamin integritas data. Hasil pengujian menunjukkan view menurunkan rata-rata waktu eksekusi query menjadi 0,12 detik, trigger menjaga konsistensi tanpa intervensi manual, dan constraint memastikan integritas referensial tercapai 100%. Penerapan mekanisme ini berdampak pada peningkatan kecepatan sistem, berkurangnya redundansi, serta keandalan informasi yang lebih tinggi, sehingga mendukung keberlanjutan Royal Mengajar sebagai platform pembelajaran berbasis kontribusi komunitas. Kata kunci: basis data; optimasi; trigger; constraint; crowdsourced academic content.

PREDICTION OF STROKE USING LOGISTIC REGRESSION WITH A MACHINE LEARNING APPROACH

Rana Aphrodita, Ishiqa, Nur Fajri, Ika, Nugroho, Agung
Abstract: Abstract: Stroke is one of the leading causes of death and disability in various parts of the world, including in Indonesia. Along with the development of digital technology, the use of Machine Learning in the health sector… tor is growing, one of which is in an effort to predict the occurrence of stroke. This study aims to implement the Logistic Regression algorithm in predicting the likelihood of a person having a stroke based on data from the Brain Stroke dataset. The research process includes data preprocessing (missing value handling, normalization, and label encoding), dividing the data into 80% training data and 20% test data, as well as model training. The model was then evaluated using several measures such as accuracy, precision, recall, F1-score, and ROC-AUC, as well as a confusion matrix. The results of the study showed that Logistic Regression was able to provide stroke classification results with an accuracy of 82.4%, precision of 80.1%, recall of 78.6%, F1-score of 79.3%, and a ROC-AUC value of 0.87. Then, the model is integrated into applications that use Streamlit, so it can be used interactively to predict stroke risk in new data. The results of this study show that the combination of Machine Learning and web-based applications has the potential to support efforts to detect early stroke risk.             Keywords: logistic regression; machine learning; prediction; streamlit; stroke.     Abstrak: Stroke adalah salah satu penyebab utama kematian dan kecacatan di berbagai belahan dunia, termasuk di Indonesia. Seiring perkembangan teknologi digital, penggunaan Machine Learning dalam bidang kesehatan semakin berkembang, salah satunya dalam upaya memprediksi terjadinya penyakit stroke. Penelitian ini bertujuan untuk mengimplementasikan algoritma Logistic Regression dalam memprediksi kemungkinan seseorang mengalami stroke berdasarkan data dari dataset Brain Stroke. Proses penelitian meliputi preprocessing data (penanganan missing value, normalisasi, dan label encoding), membagi data menjadi 80% data latih dan 20% data uji, serta pelatihan model. Model kemudian dievaluasi menggunakan beberapa ukuran seperti akurasi, precision, recall, F1-score, dan ROC-AUC, serta confusion matrix. Hasil penelitian menunjukkan bahwa Logistic Regression mampu memberikan hasil klasifikasi penyakit stroke dengan akurasi sebesar 82,4%, precision 80,1%, recall 78,6%, F1-score 79,3%, dan nilai ROC-AUC sebesar 0,87. Kemudian, model tersebut diintegrasikan ke dalam aplikasi yang menggunakan Streamlit, sehingga dapat digunakan secara interaktif untuk memprediksi risiko stroke pada data baru. Hasil penelitian ini menunjukkan bahwa kombinasi Machine Learning dan aplikasi berbasis web berpotensi mendukung upaya deteksi dini risiko stroke.   Kata kunci: logistic regression; machine learning; prediksi; streamlit; stroke.

SELECTION OF POSYANDU CADRES IN LUBUK KILANGAN DISTRICT USING THE OPTIMAL HYBRID AHP–TOPSIS METHOD

Christy, Tika, Safaria, Sayendra
Abstract: Abstract: Posyandu cadres play an important role in supporting community health services at the village and sub-district levels. However, the selection process for the best cadres is often carried out subjectively without… t clear and standardized criteria. This condition can lead to a decline in service quality and reduced cadre motivation. Therefore, a decision support system is needed to provide assessments that are objective, measurable, and accountable. This study aims to optimize the Posyandu cadre selection process in Lubuk Kilangan District through the development of a decision support system based on a hybrid method: Analytical Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The AHP method is applied to determine the weight of each selection criterion based on its level of importance through pairwise comparisons. Subsequently, TOPSIS is used to rank candidates according to their proximity to the ideal solution. The methodology includes a literature review, primary data collection through interviews and questionnaires with stakeholders (community health centers, cadres, and village officials), as well as the implementation and testing of the AHP–TOPSIS–based system.             Keywords: Posyandu, Cadre, AHP, TOPSIS, Decision Support System     Abstrak: Kader Posyandu memiliki peran penting dalam mendukung layanan kesehatan masyarakat di tingkat desa dan kelurahan. Namun, proses pemilihan kader terbaik masih sering dilakukan secara subjektif tanpa acuan kriteria yang jelas dan terstandarisasi. Kondisi ini dapat mengakibatkan penurunan kualitas pelayanan serta rendahnya motivasi kader. Oleh karena itu, dibutuhkan suatu sistem penunjang keputusan yang mampu memberikan hasil penilaian yang objektif, terukur, dan dapat dipertanggungjawabkan. Penelitian ini bertujuan untuk mengoptimalkan proses pemilihan kader Posyandu di Kecamatan Lubuk Kilangan melalui pengembangan sistem penunjang keputusan berbasis metode hybrid Analytical Hierarchy Process (AHP) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Metode AHP digunakan untuk menetapkan bobot masing-masing kriteria pemilihan kader berdasarkan tingkat kepentingan melalui perbandingan berpasangan. Selanjutnya, metode TOPSIS digunakan untuk melakukan pemeringkatan calon kader berdasarkan kedekatannya terhadap solusi ideal. Metode yang digunakan dalam penelitian ini mencakup studi literatur, pengumpulan data primer melalui wawancara dan kuesioner kepada stakeholder terkait (puskesmas, kader, dan perangkat desa), serta implementasi dan pengujian sistem berbasis AHP-TOPSIS.   Kata kunci: Posyandu, Kader, AHP, TOPSIS, Sistem Pendukung Keputusan

COMPARISON OF K-MEANS AND K-MEDOIDS FOR DRUG DATA CLUSTERING

Andika, Tripa, Kurniabudi, Sharipuddin
Abstract: Abstract: Ineffective drug demand management can lead to problems such as imbalanced drug distribution, excess stock, or shortages in community health centers. To address this, data mining can be utilized to support the… planning and control process of drug inventory. Clustering techniques were chosen because they are able to group drug data based on certain characteristics, thus identifying stable and unstable drug supply patterns. This study aims to group drug data at Simpang Kawat Community Health Center in Jambi City, which can be used as a reference in planning drug needs in the next period. Data grouping is divided into three categories: slow-moving, medium-moving, and fast-moving. The research data includes attributes of drug name, initial stock, receipt, inventory, usage, and final stock, with a total of 1758 data sets, which were processed using the CRISP-DM framework through the RapidMiner application. Cluster quality evaluation was carried out using the Davies-Bouldin Index (DBI). The results showed that the K-Means algorithm obtained a DBI value of 0.175, smaller than K-Medoids which obtained a value of 0.354. Because a smaller DBI value indicates better cluster quality, K-Means provides more optimal clustering results than K-Medoids. Through these clustering results, community health centers can utilize drug cluster information to support more efficient drug procurement planning, as well as reduce the risk of excess or shortage of stock.             Keywords: data mining; clustering; k-means; k-medoids; davies-bouldin index

CNN-BASED ADAPTIVE IDS WITH FEDERATED LEARNING FOR IOT NETWORK SECURITY

Sahren, Sahren, Dalimunthe, Ruri Ashari, Maulana, Cecep, Permana, Yogi Abimanyu
Abstract: Abstract: In the era of the Internet of Things (IoT), cyber threats are increasingly complex and dynamic, thus demanding an adaptive and intelligent network security system. This study proposes a Convolutional Neural Network… work (CNN)-based Intrusion Detection System (IDS) implemented through a Federated Learning (FL) approach in a Non-Independent and Identically Distributed (Non-IID) data environment. This approach allows the model to be trained in a distributed manner across multiple IoT devices without having to collect sensitive data to a central server, thereby maintaining data privacy while increasing the efficiency of the training process. The experiment used the CIC IoT 2023 dataset, which represents various modern IoT network traffic patterns. The results show that the proposed CNN–FL model achieves an overall accuracy of 0.99, with excellent performance in detecting various types of network traffic. The model obtains a perfect recall value (1.00) for normal traffic (Benign), as well as a very high F1-score for DDoS (0.99) and DoS (0.99) attacks. Stable and consistent performance across all five federation rounds demonstrates that this approach is a reliable, efficient, and accurate solution for detecting threats in distributed and privacy-preserving IoT networks.  Keywords: cnn; federated_learning; ids; non-iid; ciciot2023   Abstrak: Dalam era Internet of Things (IoT), ancaman siber semakin kompleks dan dinamis, sehingga menuntut sistem keamanan jaringan yang adaptif dan cerdas. Penelitian ini mengusulkan Intrusion Detection System (IDS) berbasis Convolutional Neural Network (CNN) yang diterapkan melalui pendekatan Federated Learning (FL) pada lingkungan data yang bersifat Non-Independent and Identically Distributed (Non-IID). Pendekatan ini memungkinkan model dilatih secara terdistribusi di berbagai perangkat IoT tanpa harus mengumpulkan data sensitif ke server pusat, sehingga mampu menjaga privasi data sekaligus meningkatkan efisiensi proses pelatihan. Eksperimen menggunakan dataset CIC IoT 2023, yang merepresentasikan berbagai pola lalu lintas jaringan IoT modern. Hasil penelitian menunjukkan bahwa model CNN–FL yang diusulkan mencapai akurasi keseluruhan sebesar 0.99, dengan performa yang sangat baik dalam mendeteksi berbagai jenis lalu lintas jaringan. Model memperoleh nilai recall sempurna (1.00) untuk lalu lintas normal (Benign), serta nilai F1-score yang sangat tinggi untuk serangan DDoS (0.99) dan DoS (0.99). Kinerja yang stabil dan konsisten di seluruh lima putaran federasi membuktikan bahwa pendekatan ini merupakan solusi yang andal, efisien, dan akurat untuk mendeteksi ancaman pada jaringan IoT yang bersifat terdistribusi dan menjaga privasi (privacy-preserving). Kata kunci: cnn; federated_learning; ids; non-iid; ciciot2023

IMPLEMENTATION OF THE AHP METHOD TO DETERMINE PRIORITIES IN PUBLIC COMPLAINT HANDLING

Dewi Yuliansari, Intan, Elfianty, Lena, Ninosari, Devina
Abstract:   Abstract: The Ombudsman of the Republic of Indonesia is an institution tasked with supervising the administration of public services and handling community complaint reports related to allegations of maladministration.… on. The purpose of this research is to create a decision support system using the Analytic Hierarchy Process (AHP) method, which facilitates the determination of priority handling of community complaint reports at the Ombudsman of the Republic of Indonesia Bengkulu Representation. This decision support system is built on a web-based platform using PHP programming language with a MySQL database that can be accessed offline by the admin of the Ombudsman. With the existence of this priority recommendation, it is expected that work will become more effective and efficient, as resources can be focused on reports that most need attention. Based on the test data used, which consists of 12 Community Complaint Reports from July 2024, it was found that the priority handling recommendations for community complaint reports were derived from 3 reports with the highest final AHP values. The recommended priority handling reports are registration number 0021/LM/VII/2024/BKL with a final AHP value of 2.074, registration number 0020/LM/VII/2024/BKL with a final AHP value of 1.964, and registration number 0018/LM/VII/2024/BKL with a final AHP value of 1.866. Keywords: decision support system; priority recommendation; public complaint report; AHP Method (analytic hierarchy process method)