Abstract:To maximize customer satisfaction through marketing strategies residential property companies must understand the dynamics of appropriate marketing strategies. One of them is by maximizing consumer satisfaction with several…
ral important factors such as product, price, promotion and place. The aim of this research is to analyze the influence of the marketing mix on consumer satisfaction at Astapada Indah III Jombang housing. This type of research uses quantitative research with a cross-sectional study approach. The population of all residents of the Astapada Indah III housing complex was 68 and the sample was 58 people using incidental sampling technique. The independent variables are product, price, promotion, place and the dependent variable is consumer satisfaction. The research instruments used questionnaires, data processing using multiple linear regression tests. The results of the research showed that product and location had a significant effect on housing consumer satisfaction, while price and promotion had no effect on consumer satisfaction. However, simultaneously product, price, promotion and location all influence consumer behavior simultaneously by 79.4%.
Abstract:The purchase decision is the main goal or purpose of selling a product. This study aims to analyze the influence of marketing experience, price and brand trust on purchasing decisions. This study was conducted using a descriptive…
scriptive quantitative research method with data collection using a research tool in the form of questionnaires distributed directly to respondents. The subjects of this study include consumers who purchased Jotun brand paint products from CV. Asia Maju Rantauprapat during the period specified by the author. Determining the sample size used the purposive sampling technique with a total of 65 consumers. To analyze and analyze the research data, it was carried out using the computer program SPSS version 20 with instrumental testing, classical hypothesis testing, multiple regression analysis and hypothesis testing. Research results show that marketing experience, price and brand trust have a positive and significant impact on purchasing decisions. At the same time, marketing experience, price and brand trust have a positive and significant impact on purchase decisions with a contribution of 0.888 or 88.80% and the remaining 11.20% is influenced by other factors. Other factors were not considered in this study.
Abstract:Mango Gadung Clonal 21 (Mangifera indica L.) is the result of crossbreeding between Gadung Mango and Arumanis, acknowledged as a native fruit of Pasuruan Regency. However, the sales of this fruit decline during the peak…
harvest season, causing difficulties for farmers in processing ripe fruit. Therefore, technology is needed to enhance shelf life and create innovative products using Mango Gadung Clonal 21 (Mangifera indica L.) as the base ingredient, with the addition of antioxidants from red dragon fruit peel. The aim of this research is to assess the physicochemical and organoleptic characteristics and identify the best combination of adding dextrin and red dragon fruit peel to Mango Gadung Clonal 21 (Mangifera indica L.) powder. This study employed a randomized block design with two main factors: the addition of red dragon fruit peel extract (M) with 2 levels (15 grams and 20 grams) and the addition of dextrin (D) with 3 levels (15 grams, 20 grams, and 25 grams). The study was repeated three times, resulting in a total of 18 treatments. Analysis encompassed antioxidant activity, water content, solubility, as well as organoleptic evaluations of color, aroma, taste, and texture. The best results were observed in the M1D3 treatment (15 grams of red dragon fruit peel and 25 grams of dextrin), with an antioxidant activity of 58.96 mg/ml, water content of 9.15%, solubility of 79.31%, color rating of 3.56 (liked), taste rating of 3.8 (liked), aroma rating of 3.04 (somewhat liked), and texture rating of 3.76 (liked).
Keywords: Antioxidant, Clonal 21 gadung mango, Dextrin, Red dragon fruit skin
Abstract:Dalam era globalisasi dan persaingan kerja yang semakin kompetitif, tuntutan terhadap produktivitas individu mengalami peningkatan signifikan. Salah satu konsekuensi dari kondisi ini adalah munculnya fenomena toxic productivity,…
ctivity, yaitu dorongan berlebihan untuk terus produktif bahkan di luar jam kerja yang seharusnya. Individu yang mengalami toxic productivity cenderung merasa bersalah saat beristirahat, mengabaikan kebutuhan fisik dan psikologis, serta merasakan tekanan internal maupun eksternal untuk terus bekerja tanpa henti (Dwipa, 2023). Penelitian ini dilakukan melalui metode psikoedukasi secara webinar yang bertujuan untuk meningkatkan pemahaman karyawan mengenai toxic productivity. Hasil psikoedukasi menunjukkan peningkatan pemahaman materi yang disampaikan terhadap karyawan di PT. Midi Utama Indonesia, tbk Branch Makasar, hal ini ditunjukkan dengan peningkatan jawaban skor rata-rata peserta pada saat melakukan post-test dibandingkan dengan saat melakukan pre-test
Abstract:Abstract: The development of information and communication technology has increased public demand for digital services, particularly data packages as the primary means of internet access. This high demand requires data package…
ackage retailers to manage inventory optimally to ensure product availability meets customer needs. At CMC Cell, the determination of data package stock is still based on intuition without systematic data analysis, resulting in stock accumulation for certain products and stock shortages for others when demand increases. This study aims to design and implement a web-based Decision Support System (DSS) using the Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) method to determine the optimal stock of data packages. The MOORA method is applied to rank data package alternatives based on several criteria, including data package demand, sales history, remaining stock, selling price, and validity period. Sales data are analyzed using the calculation stages of the MOORA method. The results show that the Telkomsel V 3 GB data package achieves the highest preference value of 0.1498 and is therefore recommended as the top-priority data package, with an optimal stock quantity of 200 units. With the implementation of this system, the recommendations for determining data package stock become more measurable, objective, and data-driven.
Keywords: MOORA; PHP; decision support system; optimal stock; stock priority
Abstrak: Perkembangan teknologi informasi dan komunikasi telah meningkatkan kebutuhan masyarakat terhadap layanan digital, khususnya paket data sebagai sarana utama akses internet. Tingginya permintaan tersebut menuntut pelaku usaha penjualan paket data untuk mampu mengelola stok secara optimal agar ketersediaan produk sesuai dengan kebutuhan pelanggan. Pada Toko CMC Cell, penentuan stok paket data masih dilakukan berdasarkan intuisi tanpa analisis data yang sistematis, sehingga sering terjadi penumpukan stok pada beberapa produk dan kekosongan stok pada produk lain saat permintaan meningkat. Penelitian ini bertujuan untuk merancang dan mengimplementasikan Sistem Pendukung Keputusan (SPK) berbasis web menggunakan metode Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) dalam menentukan stok optimal paket data. Metode MOORA digunakan untuk melakukan perangkingan alternatif paket data berdasarkan beberapa kriteria, yaitu permintaan paket data, riwayat penjualan, jumlah stok tersisa, harga jual, dan masa aktif. Data penjualan paket data dianalisis menggunakan tahapan perhitungan metode MOORA. Hasil penelitian menunjukkan bahwa paket data Telkomsel V 3 GB memperoleh nilai preferensi tertinggi sebesar 0,1498 sehingga direkomendasikan sebagai paket data dengan prioritas stok tertinggi, dengan jumlah stok optimal sebanyak 200 pcs. Dengan adanya sistem ini, rekomendasi penentuan stok paket data yang dihasilkan menjadi lebih terukur, objektif, dan berbasis data.
Kata kunci: MOORA; PHP; sistem pendukung keputusan; stok optimal; prioritas stok
Abstract:Abstract: In a competitive digital era, business owners such as Alya Collection face challenges in determining the right fashion products to offer to consumers. Relying on intuition without data support often results in…
inaccurate and potentially detrimental decisions. This study aims to assist the sales decision-making process by applying a data mining method using the K-Means Clustering algorithm. This method was used to group sales data from February 2024 to January 2025 into three categories: best-selling, least-selling, and non-selling products. The study was conducted using a quantitative approach, through sales data collection and direct interviews with store owners. The system was built using the PHP programming language and MySQL database, and designed with tools such as UML, DFD, and ERD. The results of this clustering system are expected to provide strategic information useful for Alya Collection in planning stock, promotions, and product development, thereby increasing sales effectively and efficiently.
Keywords: data mining; k-means; sales; alya collection; information system
Abstrak: Dalam era digital yang kompetitif, pemilik usaha seperti Alya Collection menghadapi tantangan dalam menentukan produk fashion yang tepat untuk ditawarkan kepada konsumen. Ketergantungan pada intuisi tanpa dukungan data seringkali mengakibatkan keputusan yang kurang akurat dan berisiko merugikan. Penelitian ini bertujuan untuk membantu proses pengambilan keputusan penjualan dengan menerapkan metode data mining menggunakan algoritma K-Means Clustering. Metode ini digunakan untuk mengelompokkan data penjualan dari Februari 2024 hingga Januari 2025 ke dalam tiga kategori: produk terlaris, kurang laris, dan tidak laris. Penelitian dilakukan dengan pendekatan kuantitatif, melalui pengumpulan data penjualan serta wawancara langsung dengan pemilik toko. Sistem yang dibangun menggunakan bahasa pemrograman PHP dan database MySQL, serta dirancang dengan alat bantu seperti UML, DFD, dan ERD. Hasil dari sistem klasterisasi ini diharapkan dapat memberikan informasi strategis yang berguna bagi Alya Collection dalam merencanakan stok, promosi, serta pengembangan produk, sehingga mampu meningkatkan penjualan secara efektif dan efisien.
Kata kunci: data mining; k-means clustering; penjualan; alya collection; sistem informasi
Abstract:Abstract: In today's digital era, small businesses like Banana Chips By Risa face significant challenges in enhancing relationships and services to customers. This research identifies various issues related to technology…
adoption, including the lack of an online purchasing system, minimal product information, and limited flavor variations. In an increasingly competitive context, the application of information technology becomes crucial to meet the ever-evolving customer expectations. This study aims to design an E-CRM system that can support more effective customer relationship management. E-CRM is a technology-based tool that collects and stores customer data, enhances communication, personalizes services, and analyzes data for better decision-making. Additionally, this system integrates a digital loyalty program expected to increase customer engagement. Several questions arise from the issues faced, including: how to effectively implement an online purchasing system, steps to improve product information, and how to develop new flavor variations that align with customer preferences. The research results indicate that the implementation of E-CRM not only enhances operational efficiency but also strengthens long-term relationships between the business and customers, supporting success in a business environment increasingly influenced by technology.
Keywords: e-crm; digital technology; customer loyalty; product Information.
Abstrak: Di era digital saat ini, usaha kecil seperti Banana Chips By Risa menghadapi tantangan signifikan dalam meningkatkan hubungan dan pelayanan kepada pelanggan. Penelitian ini mengidentifikasi berbagai masalah terkait adopsi teknologi, termasuk kurangnya sistem pembelian daring, minimnya informasi produk, dan keterbatasan varian rasa. Dalam konteks persaingan yang semakin ketat, penerapan teknologi informasi menjadi krusial untuk memenuhi harapan pelanggan yang terus berkembang. Penelitian ini bertujuan untuk merancang sistem E-CRM yang dapat mendukung pengelolaan hubungan pelanggan secara lebih efektif. E-CRM adalah alat berbasis teknologi yang mengumpulkan dan menyimpan data pelanggan, meningkatkan komunikasi, mempersonalisasi layanan, serta menganalisis data untuk pengambilan keputusan yang lebih tepat. Selain itu, sistem ini juga mengintegrasikan program loyalitas berbasis digital yang diharapkan dapat meningkatkan keterikatan pelanggan. Beberapa pertanyaan yang muncul dari masalah yang dihadapi termasuk: bagaimana cara mengimplementasikan sistem pembelian daring yang efektif, langkah-langkah untuk meningkatkan informasi produk, serta cara mengembangkan varian rasa baru yang sesuai dengan preferensi pelanggan. Hasil penelitian menunjukkan bahwa penerapan E-CRM tidak hanya meningkatkan efisiensi operasional, tetapi juga memperkuat hubungan jangka panjang antara usaha dan pelanggan, mendukung keberhasilan dalam lingkungan bisnis yang semakin dipengaruhi oleh teknologi.
Kata kunci: e-crm; teknologi digital; loyalitas pelanggan; informasi produk
Abstract:Abstract: The rapid advancement of information technology requires companies to enhance efficiency in supply chain management. RO Aquatub, a business engaged in manufacturing bathtubs, often faces issues such as delays in…
n raw material procurement, manual stock recording, and the absence of an integrated system with suppliers. These problems impact the overall production process efficiency. This study aims to develop a web-based Supply Chain Management (SCM) system to optimize the raw material inventory management at RO Aquatub. The system development follows the waterfall model, consisting of requirement analysis, system design, implementation, and testing phases. The system is designed to serve three main entities: admin, supplier, and manager, with key features including stock management, material purchase requests, live chat, and transaction reports. The results of system testing using the black box method indicate that all features function as intended. The system improves stock management efficiency, speeds up communication with suppliers, and supports decision-making by providing accurate and real-time data. With this system, RO Aquatub can manage its production operations more effectively and more controlled manner.
Keywords: Supply Chain Management; Raw Material Inventory; Information System, RO Aquatub; Web-Based System
Abstrak: Perkembangan teknologi informasi yang pesat menuntut perusahaan untuk meningkatkan efisiensi dalam pengelolaan rantai pasok. RO Aquatub merupakan usaha yang bergerak di bidang pembuatan bathub, namun dalam praktiknya sering mengalami kendala seperti keterlambatan pengadaan bahan baku, pencatatan stok yang masih manual, serta tidak adanya sistem terintegrasi dengan supplier. Permasalahan tersebut berdampak pada kurang optimalnya proses produksi. Penelitian ini bertujuan untuk mengembangkan sistem manajemen rantai pasok (Supply Chain Management) berbasis web guna mengoptimalkan pengelolaan persediaan bahan baku pada RO Aquatub. Metode pengembangan sistem menggunakan pendekatan waterfall, dengan tahapan analisis kebutuhan, perancangan, implementasi, dan pengujian sistem. Sistem dirancang untuk memfasilitasi tiga entitas utama yaitu admin, supplier, dan pimpinan, dengan fitur utama seperti manajemen stok, pengajuan pembelian bahan, live chat, serta laporan transaksi. Hasil pengujian menggunakan metode black box menunjukkan bahwa seluruh fitur sistem berjalan sesuai fungsinya. Sistem ini mampu meningkatkan efisiensi pengelolaan stok, mempercepat proses komunikasi dengan supplier, serta membantu pimpinan dalam pengambilan keputusan berbasis data yang akurat dan real-time. Dengan adanya sistem ini, pihak RO Aquatub dapat menjalankan operasional produksi secara lebih efektif dan terkontrol.
Kata kunci: Supply Chain Management; Persediaan Bahan Baku; Sistem Informasi; RO Aquatub; Web
Abstract:Abstract: The issue of stunting represents a significant obstacle in public health development efforts, particularly in the Asahan Regency area. Stunting not only affects children’s physical growth but also has implications…
tions for intellectual capacity and productivity in the future. This study aims to develop an information system based on a Web Geographic Information System (Web GIS) to monitor the geographic distribution of stunting cases and assist the Asahan Regency Health Office in making data-driven policy decisions. The method applied in this research is a quantitative descriptive approach, encompassing the stages of problem identification, data collection, system requirements analysis, design, implementation, and system evaluation. The research findings show that the developed Web GIS platform successfully displays stunting data by district through interactive digital map representation, facilitates data input and updates by healthcare workers, and provides information accessible to the general public. The system is considered capable of improving the effectiveness and efficiency of stunting case monitoring, while also supporting information transparency and the planning of more targeted intervention programs. With the implementation of this Web GIS, stunting prevention efforts in Asahan Regency can be carried out in a more structured manner and based on accurate spatial data.
Keywords: stunting; geographic information system; monitoring; mapping; asahan regency
Abstrak: Permasalahan stunting merupakan hambatan signifikan dalam upaya pengembangan kesehatan publik, terutama di wilayah Kabupaten Asahan. Stunting tidak hanya mempengaruhi aspek pertumbuhan jasmani anak, namun juga berimplikasi pada kemampuan intelektual dan daya produktif di masa mendatang. Studi ini memiliki tujuan untuk membangun sistem informasi yang berbasiskan Web Geographic Information System (Web GIS) dengan maksud memantau distribusi kasus stunting secara geografis dan memfasilitasi Dinas Kesehatan Kabupaten Asahan dalam proses pengambilan kebijakan yang berdasarkan data. Metode yang diterapkan dalam riset ini adalah pendekatan deskriptif kuantitatif, meliputi fase identifikasi permasalahan, koleksi data, kajian kebutuhan sistem, perancangan, penerapan, dan penilaian sistem. Temuan penelitian menunjukkan bahwa platform Web GIS yang dikembangkan berhasil menampilkan data stunting per kecamatan melalui representasi peta digital yang interaktif, memfasilitasi proses input dan pemutakhiran data oleh tenaga kesehatan, serta menyediakan informasi yang dapat diakses oleh khalayak umum. Sistem tersebut dianggap mampu meningkatkan keefektifan dan keefisienan dalam monitoring kasus stunting, sekaligus mendukung keterbukaan informasi dan perencanaan program intervensi yang lebih tepat sasaran. Dengan adanya implementasi Web GIS ini, langkah-langkah penanggulangan stunting di Kabupaten Asahan dapat dilaksanakan dengan pendekatan yang lebih terstruktur dan berdasarkan data spasial yang tepat.
Kata Kunci: stunting; sistem informasi geografis; monitoring; pemetaan; kabupaten asahan
Abstract:Abstract: Stunting remains a significant chronic nutritional problem in Indonesia, with a prevalence of 21.6% in 2023. The primary cause is a lack of balanced nutritional intake from an early age. This research aims to develop…
evelop an innovative healthy food product in the form of frozen food made from nutrient-rich catfish and moringa leaves, integrated with a QR Code system into the "KA OLIF" application. This application provides educational information on how to prepare and the nutritional benefits of healthy snacks, aimed at increasing parental awareness of children's consumption patterns. The research method used was descriptive qualitative through observation, interviews, and literature studies. The results of the system development show that the integration of QR Code technology and educational applications can facilitate the delivery of information in a practical and interactive manner. This innovation not only provides a healthy food solution but also serves as an educational medium that supports the government's program to reduce stunting rates. By utilizing local potential such as catfish and moringa leaves, along with digital technology, this product is expected to reach a wider community and improve nutritional understanding from an early age.
Keywords: stunting; frozen food; nutrition fortification; QR code; ka olif application.
Abstrak: Stunting masih menjadi salah satu permasalahan gizi kronis yang signifikan di Indonesia, dengan prevalensi mencapai 21,6% pada tahun 2023. Penyebab utamanya adalah kurangnya asupan gizi seimbang sejak usia dini. Penelitian ini bertujuan untuk mengembangkan inovasi produk makanan sehat berbentuk frozen food berbahan dasar ikan patin dan daun kelor yang kaya akan nutrisi, serta diintegrasikan dengan sistem QR Code menuju aplikasi “KA OLIF”. Aplikasi ini menyediakan informasi edukatif mengenai cara penyajian dan manfaat gizi camilan sehat, yang ditujukan untuk meningkatkan kesadaran orang tua terhadap pola konsumsi anak. Metode penelitian yang digunakan adalah kualitatif deskriptif melalui observasi, wawancara, dan studi literatur. Hasil dari pengembangan sistem menunjukkan bahwa integrasi teknologi QR Code dan aplikasi edukatif dapat mempermudah penyampaian informasi secara praktis dan interaktif. Inovasi ini tidak hanya menghadirkan solusi pangan sehat, namun juga menjadi media edukatif yang mendukung program pemerintah dalam menurunkan angka stunting. Dengan pemanfaatan potensi lokal seperti ikan patin dan daun kelor, serta teknologi digital, produk ini diharapkan mampu menjangkau masyarakat luas dan meningkatkan pemahaman gizi sejak dini.
Kata kunci: stunting; frozen food; fortifikasi gizi; QR code; aplikasi ka olif