Abstract:The rapid growth of Indonesia’s coffee industry has intensified competition among micro, small, and medium enterprises (MSMEs), particularly street coffee businesses that rely on simple concepts, affordability, and accessibility.…
essibility. This study aims to analyze branding and digital promotion strategies implemented by street coffee MSMEs in Kotabumi, North Lampung, to enhance sales competitiveness. A qualitative case study approach was employed. Data were collected through in-depth interviews with business owners and employees, direct observation, and documentation of digital promotional activities on social media platforms. Data were analyzed using the Miles and Huberman interactive model, comprising data reduction, data display, and conclusion drawing. The findings reveal that branding strategies were implemented through brand identity development, including business name, logo, color consistency, booth design, and product differentiation. Digital promotion strategies mainly utilized Instagram, TikTok, and WhatsApp Business through product photos, coffee-making videos, and promotional content. These strategies positively impacted market reach, customer acquisition, and sales stability. However, several constraints were identified, such as limited resources, inconsistent visual identity, and suboptimal content management. This study concludes that consistent branding and planned digital promotion are essential to strengthening competitiveness and ensuring the sustainability of street coffee MSMEs.
Abstract:Branding has emerged as a strategic asset for micro and small enterprises (MSEs) to enhance competitiveness in increasingly saturated markets. This study investigates the role of branding strategies in strengthening the…
competitive advantage of a micro-scale coffee shop in Indonesia, namely 360 Coffee. Employing a qualitative descriptive approach, data were collected through in-depth interviews, observations, and document analysis involving business owners, employees, and customers. The findings reveal that brand identity consistency, emotional engagement with consumers, product differentiation, and service experience significantly contribute to customer loyalty and market positioning. However, the study also identifies challenges related to limited strategic branding planning, constrained resources, and suboptimal digital branding utilization. These findings support previous studies emphasizing that effective branding enables MSEs to create perceived value beyond functional attributes (Kotler & Keller, 2016; Wijoyo et al., 2021). This research contributes to the literature on small business branding by providing empirical evidence from a local coffee enterprise and offers practical insights for MSE owners seeking sustainable competitive advantage.
Abstract:The Nyawang Bulan tradition in Kasepuhan Bunisari, Girimekar Village, Bandung Regency faces challenges of preservation amid modernization and cultural tourism. The local community must balance maintaining the historical…
and spiritual values of the tradition with the economic and entertainment demands of tourists. This research problem focuses on how the process of cultural commodification affects the meaning of the tradition, as well as how intercultural communication strategies are employed by the community to convey cultural values to diverse audiences. This study aims to analyze the relationship between cultural commodification and intercultural communication practices in the Nyawang Bulan tradition, as well as to identify adaptation strategies implemented by the community to preserve the core meaning of the tradition. The research employs a descriptive qualitative approach with a post-positivist paradigm. Data were collected through participant observation, in-depth interviews, and documentation, and then analyzed using the Miles and Huberman model. The results indicate that the Nyawang Bulan tradition undergoes a process of commodification through artistic performances, cultural markets, and digital branding, allowing local culture to be consumed more widely without losing its fundamental meaning. Intercultural communication strategies, including message and symbol accommodation, enable tourists to understand the values of the tradition while maintaining local identity. The tradition serves as an adaptive space for cultural dialogue, integrating preservation, cross-cultural interaction, and community economic empowerment.
Abstract:The Community Service Program (PKM) in Kampung Emas Seyegan was implemented to address local economic stagnation caused by limited product innovation, weak business management, and low digital marketing literacy among the…
e Krapyak tofu industry center. Through a participatory approach and an applied training model, this program focuses on improving production and marketing capacities by developing healthy culinary products made from low-calorie tofu. The training included the processing of two flagship products—Tofu Rolade and Tofu Dimsum—with the application of food safety standards, flavor diversification, and packaging innovation. In addition, participants received assistance in business management, cost of goods sold (COGS) calculations, branding, as well as digital marketing using social media and e-commerce platforms. The results show a significant increase in production skills, understanding of the value chain, and the ability to downstream local souvenir products. The program successfully fostered an innovative entrepreneurial orientation, strengthened local culinary identity, and has the potential to increase household income and the economic sustainability of the community.
Abstract:This study aims to analyze the role of human resources (HR) in marketing educational services, with a focus on the competence, motivation, and professionalism of educators and administrative staff. The research method used…
ed is descriptive qualitative research with data collection techniques through in-depth interviews, participant observation, and documentation studies at several educational institutions. The formulation of the research problem includes: (1) how HR competency influences the effectiveness of marketing educational services, (2) the influence of HR motivation and job satisfaction on service quality, and (3) the role of HR integration in educational marketing strategies. The results of the study indicate that HR has a strategic role in shaping the image and quality of educational services; HR competency and training improve marketing and service capabilities; HR satisfaction and motivation influence the quality of interactions with students and parents; and HR integration in marketing strategies is a key factor in the success of institutional promotion and branding. In conclusion, the success of marketing educational services is highly dependent on HR management and development, so educational institutions need to pay special attention to improving the quality, competence, and professionalism of HR to support competitiveness and customer satisfaction.
Abstract:This study aims to analyze the role of Instagram as a digital marketing communication medium in promoting the Tajur Katineung natural tourist attraction, and to identify the application of artificial intelligence (AI) in…
supporting this marketing strategy. The method used is descriptive qualitative with a case study approach. Data were collected through direct observation of the Instagram account @tajurkatineung, digital insight documentation, and literature studies related to digital marketing, social media, and AI. The results show that Instagram has a strategic role in increasing the visibility and appeal of Tajur Katineung through its feed, story, and reels features. However, its utilization is still less than optimal in terms of content strategy, branding consistency, and audience engagement. AI technology is considered to have great potential in analyzing audience behavior and content effectiveness in real-time. Unfortunately, the use of AI is still very limited due to the lack of digital literacy among managers. From a media communication perspective, the @tajurkatineung account shows potential as a two-way media that allows direct interaction with the audience and forms a positive perception of the local tourist destination. This study recommends increasing the digital capacity of managers through training in the use of AI and content strategy, as well as collaboration with influencers and the use of Instagram Ads. This research provides theoretical contributions to the study of digital communication and social media-based marketing, as well as practical benefits for tourism actors in optimizing destination promotion strategies with the support of digital technology.
Abstract:Batik Bakaran is one of Indonesia’s traditional textile arts that holds significant cultural and historical value. Preserving this heritage is not only important for maintaining cultural identity but also for developing…
g cultural-based tourism. This research aims to analyze the strategies implemented to sustain the existence of Batik Bakaran and promote it as a cultural tourism attraction in Bakaran Village, Pati Regency. Using a qualitative descriptive method, the study involved interviews with artisans, local government officials, and tourism stakeholders. The findings indicate that preservation efforts include the development of batik training programs, integration of batik education in schools, and the revitalization of traditional motifs. Meanwhile, promotion strategies focus on branding, digital marketing, and the creation of batik tourism packages. The study concludes that collaborative efforts between artisans, communities, and the government are crucial in ensuring the continuity and economic potential of Batik Bakaran through cultural tourism.
Abstract:Usaha mikro, kecil, atau menengah (UMKM) adalah usaha yang dilakukan oleh individu atau kelompok dengan tujuan untuk meningkatkan kesejahteraan pribadi anggota kelompoknya. Tim KKN-TM menemukan bahwa salah satu masalahnya…
a adalah produk yang dipasarkan tidak memiliki branding yang cukup. Salah satu masalahnya adalah membuat logo UMKM Pada UMKM Kia Snack Dusun Cimuncang dan Sistik jagir Dusun Singkup , Desa jayagiri, Panumbangan Ciamis Jawa barat, dengan yang baru. Dengan kata lain, tidak ada semangat kewirausahaan dan pengetahuan merek. Bisnis kecil dan menengah (UMKM) masih kekurangan strategi branding yang lebih baik dan relevan.
Salah satu tujuan dari promosi merek adalah untuk menjual produk kepada masyarakat umum, atau untuk meningkatkan kepercayaan konsumen terhadap produk tersebut dan menciptakan persepsi bahwa produk tersebut telah terjual. Merek dapat menanamkan kesan baik pada pelanggan, yang harus dipahami oleh UMKM. Dalam kegiatan ini, metode pendampingan digunakan. Observasi, bimbingan, dan pembuatan logo adalah langkah-langkah yang dilakukan.
Dengan mempertimbangkan masalah yang telah disebutkan di atas, kegiatan pengabdian kepada masyarakat sangat penting dilakukan. kepada pelaku UMKM Kia Snack Dusun Cimuncang dan Sistik jagir Dusun Singkup , Desa jayagiri , Panumbangan Ciamis Jawa barat dalam melakukan branding logo
Abstract:Mengadakan sosialisasi briket bertujuan untuk menyadarkan masyarakat mengenai pengelolaan limbah yang berpotensi sebagai sumber energi. Untuk masyarakat Kelurahan Enok sendiri belum terlihat pengolahan hasil alam yang tersedia…
rsedia guna dijadikan energi biomassa, padahal banyak hal yang dapat diinovasikan dari bahan alam yang nantinya dapat berpotensi sebagai produk lokal jangka panjang masyarakat Kelurahan Enok. Dengan adanya produk lokal yang telah tersedia tujuan berikutnya ialah bagaimana cara memasarkannya. Masyarakat hanya bisa memasarkan produk mereka di sekitar lingkungan Kelurahan Enok. Agar setiap pelaku UMKM di Kelurahan Enok dapat mengerti bagaimana cara branding suatu produk serta memperluas jangkauan pasar. Dengan adanya produk lokal Biomassa, peningkatan mutu UMKM melalui sosialisasi dan pelatihan design product untuk pelaku UMKM (PKK) di daerah Enok. Pertama, tahap pembuatan produk Biomassa yang dilaksanakan pada minggu ketiga. Kedua, tahap persiapan yang dilaksanakan pada minggu kelima. Ketiga, minggu yang sama tahap penyusunan materi dan menyiapkan segala bahan keperluan dalam melaksanakan pelatihan desain digital marketing pada produk lokal. Keempat, pada minggu yang sama tahap terakhir pelaksanaan pelatihan digital marketing. Hasil dari kegiatan pengabdian menunjukkan bahwa pelaku UMKM sangat antusisas mengikuti kegiatan sosialisasi pembuatan produk yang sebelumnya tidak terfikirkan oleh masyarakat yang bisa menjadi inovasi baru serta semangat dalam pelaksanaan pelatihan digital marketing.
Abstract:Cara mereka dalam memasarkan produk mereka, mereka hanya bisa memasarkan produk mereka kepada tetangga maupun orang terdekat saja dan tidak tau cara untuk memperluas jangkauan pasarnya. Kurangnya pemahaman akan pentingnya…
nya
branding suatu produk. Agar setiap pelaku UMKM dapat mengerti bagaimana
cara untuk branding suatu product dan agar memperluas jangkauan pasar dari
usaha mereka itu sendiri. Peningkatan mutu UMKM melalui sosialisasi dan
pelatihan design product untuk pelaku umkm (ibu ibu PKK) di daerah Batu
Panjang. Pertama, yaitu tahap persiapan yang dilaksanakan pada minggu keempat.
Kedua, yaitu tahap penyusunan materi dan menyiapkan segala bahan keperluan
dalam melaksanakan pelatihan desain grafis dan digital marketing. Ketiga, tahap
terakhir yaitu pelaksanaan pelatihan desain grafis dan digital marketing, dengan
dilaksanakannya kegiatan pelatihan ini diharapkan agar pelaku UMKM yang ada
di kelurahan Batu Panjang dapat lebih kreatif dan inovatif dalam memasarkan
produknya sehingga dapat berpotensi meningkatkan hasil pendapatan usaha yang
ada. Dengan dilaksanakannya kegiatan pelatihan ini diharapkan agar pelaku
UMKM yang ada di kelurahan Batu Panjang dapat lebih kreatif dan inovatif
dalam memasarkan produknya sehingga dapat berpotensi meningkatkan hasil
pendapatan usaha yang ada.