Abstract:Communication is a fundamental aspect of human life that enables individuals to connect and interact with one another. In the context of an organization, communication plays a crucial role in building effective relationships…
hips among its members. Harold Lasswell described communication as a process that can be explained through the following questions: “who says what in which channel to whom with what effect?” This question highlights the complexity of communication within an organization, which is also relevant for study in organizations such as the Student Representative Council of Muhammadiyah University of Palangkaraya, especially in the context of significant changes that are taking place. This study aims to understand the dynamics of communication in the cadre training process between the management and members of the organization. The primary focus of the research is to explore how communication occurs between the management and members during cadre training activities. This research uses a qualitative approach with a descriptive type, along with data collection techniques involving interviews and documentation. To ensure data validity, the researcher employs triangulation of sources, techniques, and time. The findings of the study show that communication in the cadre training process is divided into two categories: internal and external communication. Internal communication involves interactions between the management and members within the organization, with freedom in conveying information between leaders, managers, and members. Meanwhile, external communication focuses on the relationship between the organization and other institutions, to convey aspirations in accordance with its tasks and authority. Additionally, the cadre system in this organization combines both formal and informal training, although there are differences in how each faculty representative conducts cadre training. Overall, this organization is able to implement a more optimal cadre system, especially in preparing the core management.
Abstract:Anxiety disorders in teenagers are a serious issue that can impact various aspects of their lives, such as social interactions, academic achievement, and emotional well-being. To address these challenges, group counseling…
g has proven to be an effective approach. In group counseling, teenagers can share their experiences with others facing similar issues, creating a supportive and understanding environment. Techniques like open discussions help them identify the causes of their anxiety more effectively, while role-playing allows them to practice new ways of dealing with anxiety-inducing situations. Relaxation exercises also assist them in developing skills to manage anxiety effectively in their daily lives. Literature studies indicate that group counseling not only reduces anxiety levels in teenagers but also enhances their social skills, self-confidence, and emotional resilience. With support from family, schools, and the community, group counseling can become a sustainable strategy in promoting teenagers' mental well-being. Therefore, it is important to consider that there is no one-size-fits-all approach for all teenagers. However, group counseling provides a safe and structured platform for teenagers to learn from each other, strengthen their coping skills, and make progress in overcoming their anxiety. With this approach, it is hoped that teenagers can build a strong foundation for their ongoing mental health.
Abstract:This study aims to identify and analyze the framing used by BatamPos.co.id and BatamNews.co.id in their coverage of Amsakar Achmad as a candidate for Mayor of Batam, compare the framing employed by these two media outlets,…
ets, and assess the impact of such framing on public perception. This qualitative research utilizes framing analysis based on framing theory. Primary data consists of news articles from BatamPos.co.id and BatamNews.co.id published during the period of May-June 2024. Secondary data is derived from literature related to framing theory and previous studies. Data collection was conducted through purposive sampling, and analysis was performed by identifying main themes, categorizing the news coverage, and evaluating the impact of framing on public perception. The analysis reveals that the framing of news about Amsakar Achmad on BatamPos.co.id tends to emphasize strong political support, popularity, and Amsakar’s concrete visions and programs. In contrast, BatamNews.co.id focuses more on Amsakar’s direct interactions with the public, local community support, and political communication. Both media construct a positive image of Amsakar, albeit with different approaches. BatamPos.co.id creates the perception that Amsakar is a strong candidate with solid political backing and a clear plan for Batam’s progress, while BatamNews.co.id portrays Amsakar as a leader who is close to the people, adaptive, and collaborative. This research provides insights into how media framing can influence public perception of political candidates.
Abstract:Abstract: Vinta Manullang Store is a business engaged in the sale of clothing for men, women, and children. In today's digital era, the implementation of Customer Relationship Management (CRM) strategies plays an important…
nt role in building and increasing customer loyalty. Along with the development of technology, the implementation of Electronic Customer Relationship Management (E-CRM) is increasingly needed to manage customer interactions more effectively. This study aims to implement the application of E-CRM in terms of increasing the efficiency of customer data management and strengthening relationships with customers. This study uses a case study method with a qualitative approach, which is carried out through interview techniques and observations of the system being run. Based on the results of the study, it can be seen that the implementation of E-CRM allows faster and more accurate product information synchronization, facilitates online transactions, and increases customer interaction through review features and direct communication. Thus, this system contributes to increasing customer satisfaction, loyalty, and the effectiveness of vinta manullang store operations.
Keywords: customer relationship management (CRM); sales; customer loyalty; clothing; toko vinta manullang
Abstrak: Toko Vinta Manullang merupakan bisnis yang bergerak di bidang penjualan pakaian untuk pria, wanita, dan anak-anak. Di era digital saat ini, penerapan strategi Customer Relationship Management (CRM) memainkan peran krusial dalam membangun dan meningkatkan kesetiaan pelanggan. Seiring dengan perkembangan teknologi, implementasi Electronic Customer Relationship Management (E-CRM) semakin diperlukan untuk mengelola interaksi pelanggan secara lebih efektif. Penelitian ini bertujuan untuk menganalisis penerapan E-CRM dalam hal meningkatkan efisiensi pengelolaan data pelanggan serta memperkuat hubungan dengan pelanggan. Penelitian ini menggunakan metode studi kasus dengan pendekatan kualitatif, yang dilaksanakan melalui teknik wawancara dan observasi terhadap sistem yang sedang dijalankan. Berdasarkan hasil penelitian, dapat diketahui bahwa penerapan E-CRM memungkinkan penyampaian informasi produk lebih cepat dan akurat, mempermudah transaksi online, serta meningkatkan interaksi pelanggan melalui fitur ulasan dan komunikasi langsung. Dengan demikian, sistem ini berkontribusi terhadap peningkatan kepuasan pelanggan, loyalitas, serta efektivitas operasional toko vinta manullang.
Kata kunci: customer relationship management (CRM); penjualan; loyalitas pelanggan; pakaian; toko vinta manullang
Abstract:Abstract: This study aims to review digital literacy as a strategy to prevent cyberbullying in adolescents using the Systematic Literature Review (SLR) approach to research from 2020 to 2024. Cyberbullying, which often occurs…
ccurs verbally, is influenced by the anonymity of the perpetrator and low digital literacy. The results of the study show that digital literacy can increase students' awareness, self-control, understanding of privacy, and empathy in interacting in the digital world. Psychosocial support from family, school, and community is also key in preventing cyberbullying. This study emphasizes the importance of digital literacy as an effective strategy to build responsible attitudes and positive interactions in the digital world.
Keywords: systematic literature review; digital literacy; cyberbullying
Abstrak: Penelitian ini bertujuan untuk meninjau literasi digital sebagai strategi pencegahan cyberbullying pada remaja dengan pendekatan Systematic Literature Review (SLR) terhadap penelitian tahun 2020 hingga 2024. Cyberbullying, yang kerap terjadi secara verbal, dipengaruhi anonimitas pelaku dan rendahnya literasi digital. Hasil penelitian menunjukkan bahwa literasi digital dapat meningkatkan kesadaran, pengendalian diri, pemahaman privasi, serta empati siswa dalam berinteraksi di dunia digital. Dukungan psikososial dari keluarga, sekolah, dan masyarakat juga menjadi kunci dalam mencegah cyberbullying. Penelitian ini menegaskan pentingnya literasi digital sebagai strategi efektif untuk membangun sikap bertanggung jawab dan interaksi positif di dunia digital.
Kata kunci: systematic literature review; literasi digital; cyberbullying
Abstract:Abstract: Cyberbullying has become an increasingly pressing issue among adolescents, which shifted many social interactions to digital platforms. This study investigates the factors contributing to cyberbullying and its…
long-term impacts on students at SMAN 15 Batam. Using a descriptive quantitative approach, data were collected through a survey administered to 52 students across different age groups and grade levels. The findings indicate that a majority of students have experienced significant negative effects from cyberbullying, impacting their mental health, academic performance, and social relationships. Key contributing factors include emotional instability, peer pressure, stress from remote learning, and limited social activities during the pandemic. The study highlights that the most common forms of cyberbullying involve verbal harassment, physical appearance mockery, and identity impersonation. Given the extensive impact on students' well-being, stronger intervention programs involving schools, families, and communities are essential to mitigate the harmful effects of cyberbullying and foster a safer digital environment for adolescent
Keywords: Impact; Factors; Cyber; School
Abstrak: Cyberbullying telah menjadi isu yang semakin mendesak di kalangan remaja, yang menggeser banyak interaksi sosial ke platform digital. Penelitian ini menyelidiki faktor-faktor yang berkontribusi terhadap cyberbullying dan dampak jangka panjangnya terhadap siswa di SMAN 15 Batam. Dengan menggunakan pendekatan deskriptif kuantitatif, data dikumpulkan melalui survei yang dilakukan terhadap 52 siswa dari berbagai kelompok umur dan tingkat kelas. Temuan menunjukkan bahwa sebagian besar siswa telah mengalami dampak negatif yang signifikan dari cyberbullying, yang berdampak pada kesehatan mental, kinerja akademik, dan hubungan sosial mereka. Faktor-faktor utama yang berkontribusi terhadap hal ini adalah ketidakstabilan emosi, tekanan teman sebaya, stres akibat pembelajaran jarak jauh, dan terbatasnya aktivitas sosial selama pandemi. Studi ini menyoroti bahwa bentuk-bentuk cyberbullying yang paling umum melibatkan pelecehan verbal, ejekan terhadap penampilan fisik, dan peniruan identitas. Mengingat besarnya dampak terhadap kesejahteraan siswa, program intervensi yang lebih kuat yang melibatkan sekolah, keluarga, dan komunitas sangat penting untuk mengurangi dampak berbahaya dari cyberbullying dan menciptakan lingkungan digital yang lebih aman bagi remaja.
Kata kunci: Dampak; Faktor; Cyber; Sekolah
Abstract:Abstract: In today’s digital age, social media has become a primary medium for social interactions, particularly among teenagers. While digital advancements bring various advantages, they also introduce challenges, such…
, such as the growing issue of cyberbullying, a harmful online behavior impacting teens' mental health and social relationships. This study focuses on developing an educational animation aimed at raising awareness about the effects and prevention of cyberbullying by employing the Multimedia Development Life Cycle (MDLC) approach. The MDLC method provides a structured, step-by-step process for creating multimedia-based animations, involving concept, design, material collection, assembly, testing, and distribution stages. Assets were created in Adobe Illustrator, while animation development used Adobe Animate to effectively communicate cyberbullying risks and preventive strategies to teenagers. Distributed through social media to assess audience feedback, the animation received initial positive responses, indicating an increased understanding of cyberbullying prevention. This study serves as a useful basis for further research into digital media’s role as a preventive tool against cyberbullying among youth.
Keywords: cyberbullying; animation; multimedia development life cycle
Abstrak: Di era digital saat ini, media sosial telah menjadi media utama untuk interaksi sosial, terutama di kalangan remaja. Sementara kemajuan digital membawa berbagai keuntungan, mereka juga menimbulkan tantangan, seperti masalah cyberbullying yang berkembang, perilaku online berbahaya yang memengaruhi kesehatan mental dan hubungan sosial remaja. Penelitian ini berfokus pada pengembangan animasi edukasi yang bertujuan untuk meningkatkan kesadaran tentang efek dan pencegahan cyberbullying dengan menggunakan pendekatan Multimedia Development Life Cycle (MDLC). Metode MDLC menyediakan proses langkah demi langkah yang terstruktur untuk membuat animasi berbasis multimedia, yang melibatkan konsep, desain, pengumpulan material, perakitan, pengujian, dan tahap distribusi. Aset dibuat di Adobe Illustrator, sedangkan pengembangan animasi menggunakan Adobe Animate untuk mengomunikasikan risiko cyberbullying dan strategi pencegahan secara efektif kepada remaja. Didistribusikan melalui media sosial untuk menilai umpan balik audiens, animasi tersebut menerima tanggapan positif awal, yang menunjukkan peningkatan pemahaman tentang pencegahan cyberbullying. Penelitian ini menjadi dasar yang berguna untuk penelitian lebih lanjut tentang peran media digital sebagai alat pencegahan terhadap cyberbullying di kalangan remaja.
Kata kunci: cyberbullying; animasi; multimedia developmet life cycle
Abstract:Young women in orphanages often experience psychosocial challenges, such as low self-esteem and experiences of bullying, which affect their emotional and social well-being. This service aims to improve self-concept through…
gh a peer group approach as a self-management strategy against the impact of bullying. The methods used include focused group discussions (FGD), education, peer group formation, role play, mentoring, and evaluation. The results show an increase in self-concept understanding, the formation of an active and supportive peer group, improvement in self-management skills, increased self-confidence, the development of peer group modules or guides, and the establishment of sustainable partnerships. Pre-test to post-test scores increased by an average of 1.4 points. Peer groups are effective in creating a safe environment and strengthening positive interactions between adolescents. This intervention has a positive impact on the psychosocial aspect and has the potential to be replicated in other orphanages as a form of promotive and preventive mental health. Cross-sectoral support, such as caregivers, educators, and health workers, is needed for sustainable programs and optimal results.
Keywords: bullying; self-concept; orphanage; peer group; young women
Abstrak: Remaja putri di panti asuhan sering mengalami tantangan psikososial, seperti rendahnya konsep diri dan pengalaman bullying, yang memengaruhi kesejahteraan emosional dan sosial mereka. Pengabdian ini bertujuan meningkatkan konsep diri melalui pendekatan peer group sebagai strategi manajemen diri terhadap dampak bullying. Metode yang digunakan meliputi diskusi kelompok terfokus (FGD), edukasi, pembentukan kelompok sebaya, role play, pendampingan, dan evaluasi. Hasil capaian menunjukkan peningkatan pemahaman konsep diri, terbentuknya peer group yang aktif dan suportif, peningkatan kemampuan manajemen diri, peningkatan rasa percaya diri, tersusunnya modul atau panduan peer group dan terjalinnya kemitraan berkelanjutan. Skor pre-test ke post-test naik rata-rata 1,4 poin. Peer group terbukti efektif menciptakan lingkungan aman dan memperkuat interaksi positif antarremaja. Intervensi ini memberikan dampak positif pada aspek psikososial dan berpotensi direplikasi di panti lain sebagai bentuk promotif dan preventif kesehatan mental. Dukungan lintas sektor seperti pengasuh, pendidik, dan tenaga kesehatan diperlukan agar program berkelanjutan dan hasilnya optimal.
Kata kunci: bullying; konsep diri; panti asuhan; peer group; remaja putri
Abstract:The increased use of technology in education has encouraged the development of e-learning platforms that can provide effective and affordable learning experiences. However, the scalability and viability of e-learning platforms…
tforms is often a challenge in the face of an increasing number of users and workloads. In this dedication, we propose the use of mi-croservice architecture in e-learning platforms to optimize scalability and maintain platform viability. We design and implement a microservice-based e-learning platform consisting of independent microservices, such as user management, course management, content management, and grading systems. We implement standardized API mechanisms for interactions between these microservices. We also vertically increase CPU capacity on each microservice instance to address increased workloads. We also observed that the use of microservices architecture makes it easy to maintain, develop, and integrate new features into the platform. In this overall dedication, we show that the implementation of microservices on e-learning platforms is able to provide optimal scalability and maintain the continuity of the platform in the face of increasing user needs
Keywords: e-learning; microservice; skalabilitas; kinerja; monolitik
Abstract: Peningkatan penggunaan teknologi dalam pendidikan telah mendorong perkembangan platform e-learning yang dapat memberikan pengalaman pembelajaran yang efektif dan terjangkau. Namun, skalabilitas dan kelangsungan platform e-learning sering menjadi tantangan dalam menghadapi peningkatan jumlah pengguna dan beban kerja. SMK Swasta As-Syifa Kisaran menggunakan platform E-learning berbasis monolitik yang menyebabkan semakin banyak aktivitas platform digunakan semakin berat. Beberapa tahapan dilakukan dimulai dengan identifikasi masalah, perencanaan dan desain program, pelaksanaan, evaluasi dan analisis, serta penyusunan dan publikasi laporan. Arsitektur monolitik sebelumnya yang diterapkan perlu diperbaharui dengan arsitektur microservice bertujuan untuk mengoptimalkan skalabilitas dan menjaga kelangsungan platform E-Learning. Permasalahan pada penggunaan traffic yang tinggi dan berfokus pada satu server semakin lama semakin membebani server. Berdasarkan masalah tersebut maka layanan dipecah menjadi beberapa layanan webservice menggunakan arsitektur microservice yang terdiri dari layanan-microservice independen, seperti manajemen pengguna, kursus, konten, dan sistem penilaian. Peningkatan kapasitas CPU secara vertikal diperlukan sehingga microservice dapat mengatasi peningkatan beban kerja server. Hasil implementasi microservice yang diterapkan pada platform e-learning SMK As-Syifa mampu memberikan skalabilitas yang optimal untuk kelangsungan platform dalam menghadapi peningkatan kebutuhan pengguna
Kata kunci: e-learning; microservice; scalability; performance; monolitik
Abstract:Abstract: The increasing cases of covid-19 have an impact on the economy in Indonesia, especially on micro, small and medium enterprises (MSMEs). local communities who during this pandemic experienced a decline in income.…
. Shoppers are starting to rarely come to the market and shop in person because of their fear of contracting Covid-19 and avoiding crowds that have been advised by the government. The digitalization of traditional people's markets is needed to improve the economy and reduce the spread of the covid-19 virus. The results of interviews with traders show the lack of sales at Rare Angon Market because few people know about the market. the method used by distributing questionnaires to find out in detail the existing problems. From these problems, a solution is needed to bridge between traders and buyers, this solution is in the form of digitizing the Rare Angon market by developing an application called "Rare Angon App" where the application is used for buying and selling interactions by traders and buyers. So that sales in the Rare Angon market can increase.
Keywords: E-commerce; traditional market; information technology
Abstrak: Meningkatnya kasus covid-19 berdampak pada perekonomian di Indonesia terutama pada usaha mikro kecil meneengah (UMKM) hal ini dapat dilihat dari pasar-pasar rakyat di Bali yaitu Pasar Rare Angon yang berlokasi di desa Gunaksa, kecamatan Dawan kabupaten Klungkung dengan mayoritas pedangannya adalah warga didaerah setempat yang dimasa pandemi ini mengalami penurunan pendapatan. Para pembeli mulai jarang datang ke pasar dan berlanja secara langsung karena ketakutan mereka tertular covid-19 dan menghindari kerumunan yang sudah dihimbau oleh pemerintah. Diperlukannya digitalisasi pasar rakyat yang bersifat tradisional untuk meningkatkan perekonomian dan mengurangi penyebaran virus covid-19. Hasil wawancara dengan pedagang menunjukkan minimnya penjualan di Pasar Rare Angon karena masih sedikit masyarakat yang tau pasar tersebut. metode yang digunakan dengan penyebaran kuesioner untuk mengetahui secara detail permasalahan yang ada. Dari permasalahan tersebut diperlukannya solusi untuk untuk menjembatanni antara pedagang dan pembeli, solusi ini berupa digitalisasi pasar Rare Angon ini dengan membuatkan aplikasi yang diberi nama “Rare Angon App†dimana aplikasi tersebut digunakan untuk interakasi jual beli oleh pedagang dan pembeli. Sehingga penjualan dipasar Rare Angon bisa mengalami peningkatan.
Kata kunci: E-commerce; pasar tradisional; teknologi informasi