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AN EFFECTIVENESS OF LEARNING MANAGEMENT SYSTEMS IN HIGHER EDUCATION: THE DELONE AND MCLEAN-SEM APPROACH

Ivander, Filbert, Yang, Marvello, Melyanto, Melyanto, Saragih, Fry Melda
Abstract: Abstract: Information Technology has impacted various sectors, including education. Learning Management Systems (LMS) are designed to facilitate lecturers and students in accessing academic activities such as online learning.… ning. This study aims to analyze the effectiveness of Learning Management Systems (LMS) among higher education institutions in Indonesia. This analysis is crucial for assessing the effectiveness of LMS use by universities in Indonesia, enabling investments in LMS to yield optimal results. The study employed the D&M IS Success Model and PLS-SEM to evaluate the relationships between various variables, including system, information, service quality, user satisfaction, and benefits. Simple random sampling was used to collect data from 170 universities in Indonesia. This study employed PLS-SEM to investigate the observed variables, including validity and reliability testing, which involves assessing reliability, convergent validity, and discriminant validity. This current study found that all the hypotheses were accepted with p-values below 0,05. These findings contribute to universities paying attention to aspects of system, information, and service quality in Learning Management Systems (LMS) to improve user satisfaction and create a positive perception of benefits. Therefore, this research yields significant results that contribute to higher education in Indonesia, as well as the advancement of knowledge in management information systems.             Keywords: delone and mclean; information system success; LMS; SEM-PLS.   Abstrak: Teknologi Informasi telah memengaruhi berbagai sektor, termasuk pendidikan. Learning Management System (LMS) dirancang untuk memfasilitasi dosen dan mahasiswa dalam mengakses kegiatan akademik seperti pembelajaran daring. Penelitian ini bertujuan untuk menganalisis efektivitas penggunaan Learning Management System (LMS) di perguruan tinggi di Indonesia. Analisis ini penting untuk menilai sejauh mana efektivitas penggunaan LMS oleh universitas-universitas di Indonesia, sehingga investasi dalam LMS dapat mem-berika           n hasil yang optimal.Penelitian ini menggunakan model D&M IS Success Model dan metode PLS-SEM untuk mengevaluasi hubungan antara berbagai variabel, termasuk kuali-tas sistem, informasi, layanan, kepuasan pengguna, dan manfaat. Teknik simple random sampling digunakan untuk mengumpulkan data dari 170 perguruan tinggi di Indonesia. Penelitian ini menggunakan PLS-SEM untuk mengkaji variabel-variabel yang diamati, ter-masuk pengujian validitas dan reliabilitas, yang mencakup penilaian reliabilitas, validitas konvergen, dan validitas diskriminan. Hasil dari penelitian ini menunjukkan bahwa semua hipotesis diterima dengan nilai p di bawah 0,05. Temuan ini mendorong universitas untuk memberikan perhatian pada aspek kualitas sistem, informasi, dan layanan dalam penggunaan LMS guna meningkatkan kepuasan pengguna dan menciptakan persepsi posi-tif terhadap manfaatnya. Oleh karena itu, penelitian ini memberikan hasil yang signifikan bagi perguruan tinggi di Indonesia serta turut berkontribusi dalam pengembangan ilmu di bidang sistem informasi manajemen.   Kata kunci: delone and mclean; kesuksesan sistem informasi; LMS; SEM-PLS

THE EFFECT OF FACIAL ACCESSORY AUGMENTATION ON THE ACCURACY OF DEEP LEARNING-BASED FACIAL RECOGNITION SYSTEMS

Hidayat, Ahmad Nur, Suciati, Nanik, Saikhu, Ahmad
Abstract: Abstract: Face recognition based on deep learning has become an important technology in many areas. However, these systems often face challenges in real-world conditions, such as when the face is partially covered by accessories… essories such as masks or glasses. This study aims to evaluate the effect of data augmentation by adding facial accessories (masks, glasses, and a combination of both) and geometric augmentation on the accuracy of face recognition systems. There are three types of datasets used in this method: the original dataset (category 1), the dataset with facial accessories augmentation (category 2), and the dataset with geometric augmentation (category 3). Data augmentation was performed on the training dataset to increase diversity, followed by the face detection process using SCRFD and feature extraction with ArcFace. The model was then trained using Multi-Layer Perceptron (MLP). Based on the results, adding face accessories (category 2) made the model a lot more accurate, hitting 99% accuracy. In category 3, adding geometric features improved accuracy to 91%. Other evaluation metrics, such as precision, recall, and F1-score, also showed improvement after augmentation. This study concludes that facial accessories augmentation is more effective in improving the accuracy and robustness of face recognition models compared to geometric augmentation. Keywords: augmentation; deep learning; face recognition; glasses.   Abstrak: Pengenalan wajah berbasis deep learning telah menjadi salah satu teknologi penting dalam berbagai aplikasi. Namun, sistem ini sering kali menghadapi tantangan dalam kondisi dunia nyata, seperti saat wajah tertutup sebagian oleh aksesori seperti masker atau kacamata. Penelitian ini bertujuan untuk mengevaluasi pengaruh augmentasi data dengan menambahkan aksesori wajah (masker, kacamata, dan kombinasi keduanya) serta augmentasi geometris terhadap akurasi sistem pengenalan wajah. Metode yang digunakan melibatkan tiga kategori dataset: dataset asli tanpa augmentasi (kategori 1), dataset dengan augmentasi aksesoris wajah (kategori 2), dan dataset dengan augmentasi geometris (kategori 3). Augmentasi data dilakukan pada dataset pelatihan untuk meningkatkan keberagaman, diikuti dengan proses deteksi wajah menggunakan SCRFD dan ekstraksi fitur dengan ArcFace. Model kemudian dilatih menggunakan Multi-Layer Perceptron (MLP). Hasil penelitian menunjukkan bahwa augmentasi aksesoris wajah (kategori 2) memberikan peningkatan signifikan pada akurasi model, mencapai 99%, sedangkan kategori 3 dengan augmentasi geometris mencapai akurasi 91%. Metrik evaluasi lainnya, seperti precision, recall, dan F1-score, juga menunjukkan peningkatan setelah augmentasi. Penelitian ini menyimpulkan bahwa augmentasi aksesoris wajah lebih efektif dalam meningkatkan akurasi dan ketahanan model pengenalan wajah dibandingkan dengan augmentasi geometris. Kata kunci: augmentasi; deep learning; kacamata; pengenalan wajah.

EXPLANATION OF FEATURE EXTRACTION IN FACE RECOGNITION USING VIOLA JONES ALGORITHM

Devita, Retno, Rianti, Eva, Yuhandri, Muhammad Habib, Putra, Ondra Eka
Abstract: Face recognition has become a common thing used in the field of surveillance and security in computer technology and image devices. This study aims to identify the usefulness of a person's face on 3 test images. This study… dy examines the methods of cropping techniques, image enhancement through intensity measurement, and histogram analysis to improve the contrast and distribution of image intensity. In addition, the Viola-Jones algorithm is used to detect key facial features such as eyes, nose, and mouth. The results of the analysis are then applied in the feature evaluation stage, where usually between facial features are applied to measure the ratio of facial proportions. Furthermore, the comparison of proportional ratios of several images was analyzed using bar graphs and line graphs to evaluate the trend and stability of facial proportions. The results showed the best ratio stability with a smaller variation of the on-off ratio of image 2 which is 0.4762 pixels to 0.4983 pixels. Image 2 is the most ideal for face measurement systems based on geometric ratios because it provides more consistent and visible results.

DESIGN AND EVALUATION OF MOSQUE SYSTEM USING RAD AND CSI

Effendi, Diana, Dhaniawaty, Rani Puspita, Hidayat, Rahmat, Alghani, Muhammad
Abstract: Abstract: Mosques are places of jamaah and centers of social and economic activity for Muslims. Still, in the process of managing their activities, DKM administrators often face challenges related to efficiency, integration,… ion, and transparency of information. This research aims to develop a web-based Mosque Management Information System (SIMMAS) that integrates the management of ZISWAF (zakat, infaq, sadaqah, waqf), qurban, inventory, activity information, and digital payments via QRIS. Using the Rapid Application Development (RAD) method, the system was designed to be developed quickly and in alignment with user needs. The evaluation was conducted using the Customer Satisfaction Index (CSI) approach, involving 60 respondents comprising mosque administrators and congregants. The results show that all SIMMAS services received CSI scores above 85%, indicating a high level of user satisfaction, particularly with the religious lecture scheduling feature. Nevertheless, there remains room for improvement, especially in the responsiveness and empathy aspects of financial and inventory services. This research is expected to serve as a foundation for the continued development of SIMMAS to become more effective, efficient, and digitally integrated in mosque management.   Keywords: user satisfaction; mosque information system; CSI; SIMMAS; ZISWAF   Abstrak: Masjid merupakan tempat ibadah, pusat aktivitas sosial dan ekonomi umat Islam, namun dalam proses pengelolaan kegiatannya, pengurus dkm kerap menghadapi tantangan terkait efisiensi, integrasi, dan transparansi informasi Penelitian ini bertujuan untuk mengembangkan Sistem Informasi Manajemen Masjid (SIMMAS) berbasis web yang mengintegrasikan pengelolaan ZISWAF, qurban, inventaris barang, informasi kegiatan, serta pembayaran digital melalui QRIS. Dengan menerapkan metode Rapid Application Development (RAD), sistem ini dirancang agar dapat dikembangkan secara cepat dan sesuai dengan kebutuhan pengguna. Evaluasi dilakukan menggunakan pendekatan Customer Satisfaction Index (CSI), yang melibatkan 60 responden dari kalangan pengurus dan jamaah masjid. Hasil evaluasi menunjukkan bahwa seluruh layanan SIMMAS memperoleh nilai CSI di atas 85%, mencerminkan tingkat kepuasan yang tinggi, khususnya pada fitur jadwal kajian. Meski demikian, masih terdapat ruang untuk perbaikan, terutama pada aspek responsivitas dan empati dalam layanan keuangan dan pengelolaan inventaris. Penelitian ini diharapkan dapat menjadi dasar pengembangan berkelanjutan SIMMAS dalam mendukung tata kelola masjid yang lebih efektif, efisien, dan berbasis digital.   Kata Kunci: kepuasan pengguna; sistem informasi masjid; CSI; SIMMAS; ZISWAF

EUCS, IPA, AND CSI INTEGRATION TO DETECT UBSI ONLINE EXAM SYSTEM SATISFACTION

Sucipto, Rakhmat Hadi, Indrarti, Wahyu, Hussaen, Saddam, Rani, Rani
Abstract: Abstract: The online exam system is used to evaluate student learning, but it has some limitations. Therefore, it is necessary to research the user satisfaction of the system. This study aims to assess user satisfaction… using the End User Computing Satisfaction (EUCS), Importance Performance Analysis (IPA), and Customer Satisfaction Index (CSI) methods. The results showed that three dimensions, namely, accuracy, ease of use, and timeliness significantly affected user satisfaction, while content and format did not have a significant effect. IPA analysis shows the majority of attributes (12 attributes) are in quadrant II, which indicates moderate satisfaction, 11 attributes in quadrant III, one attribute in quadrant I, and three attributes in quadrant IV. CSI concluded that the online exam system provides satisfactory service with a score of 77.54%. Keywords: csi; eucs; ipa; online exam system; user satisfaction     Abstrak: Sistem ujian online digunakan untuk mengevaluasi pembelajaran mahasiswa, tetapi sistem ini memiliki beberapa keterbatasan. Karena itulah perlu penelitian kepuasan pengguna sistem tersebut. Penelitian ini bertujuan menilai kepuasan pengguna dengan menggunakan metode End User Computing Satisfaction (EUCS), Importance Performance Analisys (IPA), dan Customer Satisfaction Index (CSI). Hasil riset menunjukkan tiga dimensi yaitu, akurasi, kemudahan penggunaan, dan ketepatan waktu signifikan mempengaruhi kepuasan pengguna, sementara konten dan format tidak berpengaruh signifikan. Analisis IPA menunjukkan mayoritas atribut (12 atribut) berada di kuadran II, yang mengindikasikan kepuasan sedang, 11 atribut di kuadran III, satu atribut di kuadran I, dan tiga atribut di kuadran IV. CSI menyimpulkan sistem ujian online memberikan layanan yang memuaskan dengan skor 77,54%.   Kata kunci: csi; eucs; ipa; kepuasan pengguna; sistem ujian online

APPLICATION EXPERT SYSTEM FOR DIAGNOSIS OF UTERINE DISEASE FUZZY LOGIC

Titin, Tri Wanti, Yesputra, Rolly, Rohminatin, Rohminatin
Abstract: Abstract: Uterine disease is a serious threat to women's health, which can affect fertility and quality of life. Delayed diagnosis often results in patients not getting optimal early treatment at the H. Abdul Manan Simatupang… upang Kisaran Regional General Hospital. This study aims to develop a fuzzy logic-based expert system to diagnose uterine disease based on the symptoms experienced by patients. This system receives symptom data as input, then performs analysis using the fuzzy logic method to determine the level of possibility of a disease. The final results produced are an initial diagnosis and treatment recommendations. System testing shows that this method is able to identify uterine disease with fairly good accuracy, where one case showed the possibility of Endometriosis with a confidence level of 63%. With this system, patients can obtain initial information about their health condition, so they can take more appropriate and faster medical steps. Keywords: expert system; fuzzy logic; uterine disease.    Abstrak: Penyakit rahim merupakan ancaman serius bagi kesehatan wanita, yang dapat berdampak pada kesuburan dan kualitas hidup. Keterlambatan diagnosis sering kali menyebabkan pasien tidak mendapatkan penanganan dini yang optimal di Rumah Sakit Umum Daerah H. Abdul Manan Simatupang Kisaran. Penelitian ini bertujuan untuk mengembangkan sistem pakar berbasis logika fuzzy guna mendiagnosis penyakit rahim berdasarkan gejala yang dialami pasien. Sistem ini menerima data gejala sebagai input, kemudian melakukan analisis menggunakan metode logika fuzzy untuk menentukan tingkat kemungkinan suatu penyakit. Hasil akhir yang dihasilkan berupa diagnosis awal dan rekomendasi penanganan. Pengujian sistem menunjukkan bahwa metode ini mampu mengidentifikasi penyakit rahim dengan akurasi yang cukup baik, di mana salah satu kasus menunjukkan kemungkinan penyakit Endometriosis dengan tingkat kepercayaan sebesar 63%. Dengan adanya sistem ini, pasien dapat memperoleh informasi awal mengenai kondisi kesehatannya, sehingga dapat mengambil langkah medis yang lebih tepat dan cepat. Kata kunci: fuzzy logic; penyakit rahim; sistem pakar.

ANALYSIS OF THE QUALITY OF "ONLINE EQUIVALENT" E-LEARNING USING WEBQUAL 4.0 AND IPA METHODS

Rahman, Taufik, Azizah, Alfi
Abstract: Abstract: The use of e-learning in non-formal education is increasingly important to support the improvement of access to learning, one of which is through the online platform. This study aims to analyze the quality of online… nline services using WebQual 4.0 and Im-portance Performance Analysis (IPA) methods to evaluate the suitability between user expectations and perceptions. The research method used a quantitative approach by distributing questionnaires to active users, then analyzed using the WebQual Index to measure the overall quality of the system as well as the IPA to determine improvement priorities. The results showed that the quality of SeTARA Online was relatively good with a WebQual Index value of 0.798. However, there is still a gap between user expectations and satisfaction with a negative gap value of -0.238. The IPA analysis identified indicators in Quadrant I as priority improvements, especially in the aspects of service interaction and information presentation. These findings underscore the need for continuous development of features and technical support to optimize the user experience. The conclusion of this study suggests that there should be improvements in priority indicators to increase user satisfaction, as well as strengthen the effectiveness of online learning. Advanced research can expand variables, compare with other platforms, and combine quantitative and qualitative analysis methods for more comprehensive results.   Keywords: e-learning; importance performance analysis; quality of service; online equivalent; webqual 4.0

EVALUATION IT GOVERNANCE BASED ON COBIT 2019 FRAMEWORK AT BUANA PERJUANGAN UNIVERSITY

Yazid, Muhammad Abi, Hananto, April Lia, Priyatna, Bayu, Paryono, Tukino
Abstract: Abstract: The utilization of Information Technology (IT) in higher education institutions is crucial for supporting academic and administrative activities. The Data and Information Center (PUSDATIN) of UBP Karawang manages… es various IT services, such as Sistem Informasi Perguruan Tinggi (SIPT), e-learning Buana Online Course (BOC), and others. This study aims to evaluate the maturity level of IT governance at UBP Karawang to ensure alignment with the university's strategic goals and identify areas requiring improvement. The research employs a quantitative descriptive method based on COBIT 2019, with data collected from 92 respondents, analyzed through goals cascade mapping and maturity level measurement. The evaluation results across 14 COBIT 2019 domains indicate that the IT governance maturity level at UBP Karawang is at Level 4 (Quantitatively Managed) with a score of 3.86 and an average gap of 1.13 from the expected level. The findings suggest that while IT governance at UBP Karawang is well-managed, there is still room for improvement. Therefore, several recommendations are proposed to optimize IT governance effectiveness, ensure regulatory compliance, and support the achievement of the university's strategic objectives.             Keywords: COBIT 2019; IT evaluation; IT governance; maturity level.   Abstrak: Pemanfaatan Teknologi Informasi (TI) di perguruan tinggi sangat krusial untuk mendukung aktivitas akademik dan administratif. Pusat Data dan Informasi (PUSDATIN) UBP Karawang mengelola berbagai layanan TI, seperti Sistem Informasi Perguruan Tinggi (SIPT), e-learning Buana Online Course (BOC) dan lain-lain. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola TI di UBP Karawang guna memastikan keselarasan dengan tujuan universitas serta mengidentifikasi area yang memerlukan perbaikan. Penelitian ini menerapkan metode deskriptif kuantitatif berbasis COBIT 2019, dengan data diperoleh dari 92 responden, dianalisis melalui pemetaan goals cascade dan pengukuran maturity level. Hasil evaluasi pada 14 domain COBIT 2019 menunjukkan tingkat kematangan TI UBP Karawang berada di Level 4 (Terkelola secara Kuantitatif) dengan skor 3.86, serta rata-rata gap 1.13 dari tingkat yang diharapkan. Kesimpulan dari penelitian ini mengindikasikan bahwa meskipun tata kelola TI di UBP Karawang telah terkelola dengan baik, masih terdapat ruang untuk perbaikan. Oleh karena itu, beberapa rekomendasi diajukan guna mengoptimalkan efektivitas tata kelola TI, menjamin kepatuhan terhadap regulasi, serta mendukung pencapaian tujuan strategis universitas.   Kata kunci: COBIT 2019; evaluasi TI; maturity level; tata kelola TI.  

APPLYING ELECTRE METHOD TO DETERMINE HEALTHY FOOD FOR HYPERTENSIVE PATIENTS

Sitorus, Eliya Azizi, Andri Agus, Raja Tama, Sena, Maulana Dwi
Abstract: Abstract: Hypertension is one of the chronic diseases that can increase the risk of cardiovascular disease. A healthy diet is an important factor in managing hypertension, but many patients struggle to choose foods that… are suitable for their condition. Therefore, a decision support system is needed to help patients determine healthy food choices objectively and systematically. This research aims to apply the ELECTRE (Elimination Et Choix Traduisant La Réalité) method in determining healthy foods for hypertension patients. This method is used because it can handle various criteria simultaneously and provide recommendations based on a mathematical approach. Data were obtained from Serozha Clinic through interviews, observations, and literature reviews on the nutritional content of food. The research results show that the ELECTRE method is capable of providing healthy food recommendations with an accuracy level of 90%, higher than the manual technique which only reaches 70%. In addition, the time required in the decision-making process has significantly decreased. Patients also showed a higher level of satisfaction with the proposed system. In conclusion, the ELECTRE method has proven effective in helping hypertension patients choose foods that meet their nutritional needs, and can thus be used as a reference in the development of decision support systems in the health sector. Keywords: electre method; healthy food; health management; hypertension.   Abstrak: Hipertensi merupakan salah satu penyakit kronis yang dapat meningkatkan risiko penyakit kardiovaskular. Pola makan yang sehat menjadi faktor penting dalam pengelolaan hipertensi, namun banyak pasien kesulitan dalam memilih makanan yang sesuai dengan kondisi mereka. Oleh karena itu, diperlukan sistem pendukung keputusan yang dapat membantu pasien dalam menentukan pilihan makanan sehat secara objektif dan sistematis. Penelitian ini bertujuan untuk menerapkan metode ELECTRE (Elimination Et Choix Traduisant La Realite) dalam menentukan makanan sehat bagi penderita hipertensi. Metode ini digunakan karena mampu menangani berbagai kriteria secara simultan dan memberikan rekomendasi berdasarkan pendekatan matematis. Data diperoleh dari Klinik Serozha melalui wawancara, observasi, serta tinjauan literatur mengenai kandungan gizi makanan.Hasil penelitian menunjukkan bahwa metode ELECTRE mampu memberikan rekomendasi makanan sehat dengan tingkat akurasi 90%, lebih tinggi dibandingkan teknik manual yang hanya mencapai 70%. Selain itu, waktu yang dibutuhkan dalam proses pengambilan keputusan berkurang secara signifikan. Pasien juga menunjukkan tingkat kepuasan yang lebih tinggi terhadap sistem yang diusulkan.Kesimpulannya, metode ELECTRE terbukti efektif dalam membantu penderita hipertensi memilih makanan yang sesuai dengan kebutuhan gizi mereka, sehingga dapat digunakan sebagai referensi dalam pengembangan sistem pendukung keputusan di bidang kesehatan. Kata kunci: hipertensi; makanan sehat; metode electre; pengelolaan kesehatan.

CUSTOMER MAPPING SYSTEM WITH WEB TECHNOLOGY ON THE SIDEAK MOTOR TO IMPROVE EFFICIENCY AND ACCURACY

Nababan, Pesta Cici Dubliana, Saputra, Herman, Syahputra, Abdul Karim
Abstract: Abstract: The implementation of Geographic Information Systems (GIS) within organizations has become essential in accomplishing work activities in the modern era. Sideak Motor is a financing company in Kisaran City, Asahan… an Regency, that provides loans using motorcycle registration certificates (BPKB) as collateral, with a customer base reaching 6,052. Sideak Motor faces difficulties in data management. During meetings concerning customer locations, data communication with owners and office staff is often problematic. Additionally, when duties are transferred, new field officers struggle to locate customers because the previous officers could only provide textual information. As a result, office staff have no precise knowledge of customer locations—only the field officers do. This study aims to design a web-based customer mapping system to facilitate information storage, reduce costs, save time, and produce an information system that enhances the efficiency and accuracy of customer data management. The resulting system presents the distribution of customer locations and provides accessible information such as personal data, addresses, route details, and photos of customers’ homes, thereby simplifying the operations of Sideak Motor. Keywords: customer distribution mapping; geographic information system (GIS); sideak motor.   Abstrak: Penerapan sistem informasi geografis dalam organisasi menjadi hal utama untuk menyelesaikan suatu aktivitas pekerjaan pada era sekarang ini. Sideak Motor merupakan salah satu perusahaan pembiayaan dengan agunan BPKB sepeda motor di Kota Kisaran Kabupaten Asahan yang memiliki nasabah mencapai 6.052, Sideak Motor kesulitan dalam pengelolaan data, saat melakukan rapat mengenai lokasi nasabah sulit dilakukan komunikasi data dengan pemilik dan petugas kantor lainnya, serta pada saat pergantian tugas, petugas lainnya kesulitan mencari lokasi nasabah, karena petugas lapangan hanya bisa memberikan informasi berupa teks, dengan begitu petugas kantor tidak mengetahui lokasi pasti nasabah Sideak Motor, jadi yang mengetahui lokasi mengenai tempat tinggal nasabah hanya petugas lapangan. Penelitian ini memiliki tujuan untuk merancang sebuah sistem pemetaan nasabah berbasis web yang dapat mempermudah dalam penyimpanan informasi, mengurangi biaya, menghemat waktu serta menghasilkan sistem informasi yang dapat meningkatkan efisiensi dan akurasi pengelolaan data nasabah. Hasil sistem ini menyajikan sebaran pemetaan lokasi nasabah menyediakan informasi berupa biodata, alamat, rincian rute, dan gambar rumah nasabah yang dapat diakses secara cepat dan akurat sehingga dapat mempermudah pihak sideak motor. Kata Kunci: pemetaan sebaran nasabah; sistem informasi geografis (SIG); sideak motor