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ANALYSIS OF OUTPATIENT SATISFACTION LEVELS WITH LABORATORY SERVICES AT RSUD KLUNGKUNG

Diah Prihatiningsih, I Gusti Ayu Agung Diah Dwi Sukma, I Gusti Putu Agus Ferry Sutrisna Putra
Abstract: Healthcare services must continuously be improved to provide the best care for the community. Patient satisfaction is the result of patients' evaluations of healthcare services, comparing their expectations with the actual&#8230; al healthcare services received in a hospital setting. Patient satisfaction with laboratory services is not solely determined by the availability of sufficient healthcare personnel but also requires strong commitment and dedication from healthcare workers to provide professional services, supported by adequate facilities and medical equipment. This study aims to assess the level of outpatient satisfaction with laboratory services at RSUD Klungkung. The research employs an observational method with a cross-sectional design. Data collection was conducted using questionnaires, with a sample of 97 respondents selected through purposive sampling. The data analysis in this study was performed using the Chi-Square test. Based on the five service quality dimensions—reliability, responsiveness, assurance, empathy, and tangibles—the results showed a p-value < 0.05. Among these dimensions, responsiveness had the lowest p-value (0.005 < 0.05), indicating its stronger influence. These findings conclude that there is a significant relationship between service quality dimensions and the level of outpatient satisfaction with laboratory services at RSUD Klungkung. Furthermore, the responsiveness dimension, which had the lowest p-value compared to the other four dimensions, indicates that it has the most significant impact on patient satisfaction with laboratory services provided by the staff at RSUD Klungkung.

LEARNING ANGKLUNG AT SAUNG UDJO: THE EXPERIENCE OF STUDENTS OF THE P MM 3 PROGRAM AT THE INDONESIAN EDUCATION UNIVERSITY IN UNDERSTANDING AND PLAYING ANGKLUNG

Yuli Musfiani, Cheriani, Jusman
Abstract: This article presents the experiences of students from the Independent Student Exchange Program (PMM) 3 at the Indonesian Education University in understanding and playing angklung at Saung Angklung Udjo. From the results&#8230; s of the interviews conducted, it was revealed that before participating in this activity, most students had never tried playing angklung. However, after participating in the angklung learning activity at Saung Angklung Udjo, a significant increase in their skills was seen. In addition, students also showed an increase in understanding of the cultural values of angklung as a traditional musical instrument. Several factors that contributed to the success of this learning included the quality of teaching, adequate facilities, time and intensity of practice, and student motivation and interest. The positive experiences gained during learning at Saung Angklung Udjo not only improved technical skills, but also instilled cultural values and togetherness among students. This research is expected to provide valuable insights for the development of arts and culture education curriculum in Indonesia.

RELATIONSHIP BETWEEN NURSING SERVICE QUALITY AND PATIENT SATISFACTION IN EMERGENCY INSTALLATION dr. HASRI AINUN HABIBIE HOSPITAL GORONTALO PROVINCE

Meiti Yolanda, Nasrun Pakaya, Siti Hajar Salawali
Abstract: Nursing Service Quality and Patient Satisfaction have a close relationship in determining patient response to service . Patient satisfaction and dissatisfaction responses depend on the service provided by the nurse. This&#8230; research uses a descriptive design with a quantitative approach . cross-sectional. in the emergency installation of dr. Hasri Ainun Habibie Hospital, the number of respondents was 60 with the sampling technique in this study using Accidental sampling. . Quality of Nursing Services in the Emergency Installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province Most of them provide maximum services with the Good category as many as 29 respondents (48.3%). and Patient Satisfaction in the Emergency Installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province Most of them were also satisfied with 36 respondents (60.0%), but most of them were still dissatisfied with 24 respondents (40.0%). The results of the Chi-square statistical test obtained a significant value or p-value (0.000) lower than the significant standard of 0.05 or (p <α), then Ho was rejected and H1 was accepted, which means there is a relationship between the quality of nursing services and patient satisfaction in the emergency installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province.

AHMADDIYAH(ANALYSIS CRITICAL TO THEOLOGY AND ITS DEVELOPMENT)

Abdul Mannang, Barsihannor, Mahmuddin
Abstract: Ahmadiyya is a religious movement that emerged in India in the late 19th century and claims to be part of Islam, but with some significant theological differences from the main teachings of Islam. One of them the most prominent&#8230; ominent aspect is the recognition of Mirza Ghulam Ahmad as reformer, messiah, and prophet, who became point difference main from perspective theology Islam current main. Study This aiming For analyze the theological concepts of Ahmadiyah and their influence on the views of Muslim society towards this group, and how the Ahmadiyah movement has developed in various parts of the world. This study uses a descriptive qualitative approach with a critical analysis method of Ahmadiyah doctrine and development in the historical, social, and cultural contexts. culture. Based on the analysis, it was found that Ahmadiyah teachings caused controversy among Muslims, which resulted in this group experiencing various forms of rejection, even discrimination. This conclusion is expected to provide a deeper understanding of the dynamics of Ahmadiyah theology and development, as well as the challenges faced in efforts to legitimize itself in the midst of Muslim society.

AN ANALYSIS MORAL VALUE IN SONG LYRICS "PRICE TAG" BY JESSIE

Sulistyowati, Veni Evawani Natalia Manalu, Yuli Rohmiyati, Hilman, Raidah Zahra
Abstract: This study examines the moral values in the song lyrics of Price Tag by Jessie J. . The song critiques the growing focus on materialism and emphasizes the importance of love, happiness, and authenticity in life. The research&#8230; arch aims to identify and analyze the moral messages conveyed through the song, using a qualitative approach to explore the lyrics and categorize the moral themes. The analysis reveals that the song advocates for a shift in societal focus—from the pursuit of wealth and material possessions to prioritizing emotional well-being and human connection. The moral values identified in the lyrics include love and affection, bravery, sympathy, and honesty. The findings suggest that the song calls for a shift in focus—from valuing money and possessions to prioritizing emotional well-being, human relationships, and genuine happiness. The most frequent moral value expressed in the song is love and affection, with the lyrics urging listeners to "pay with love" and to prioritize emotional connections over material wealth. In conclusion, Price Tag offers a critique of materialism while encouraging listeners to value love and unity. The study highlights the power of music as a tool for spreading moral messages and inspiring positive change in society, especially in an era where consumerism often overshadows more meaningful pursuits.  

TINJAUAN PUSTAKA TENTANG KOMPETENSI BAHASA YANG PALING ESENSIAL DALAM KOMUNIKASI BISNIS GLOBAL

Rifiyanti, Hafizah, Ari Kurniawan, Abdulah Rakhman
Abstract: This research addresses obstacles to effective English communication, focusing on essential language competencies—listening, speaking, reading, and writing—that are critical in global business. It explores which language&#8230; uage skills are most important for international business communication and examines the impact of language proficiency on professional success. The goal of the study is to identify these key competencies for successful global business interactions and to provide insight into which skills professionals should focus on developing. To achieve this, a systematic literature review is conducted, establishing a structured theoretical framework by drawing on findings from previous research. The study concludes that essential language competencies for global business success include verbal communication, writing skills, cross-cultural understanding, listening, and negotiation abilities. Among these, verbal skills in English, as an international language, are especially crucial in settings such as presentations, meetings, and negotiations. Effective verbal communication requires not only mastery of grammar but also the ability to use non-verbal cues, like intonation and body language, to reinforce and clarify messages. These competencies are emphasized as crucial for professionals who wish to excel in the global business landscape, where effective communication can significantly influence outcomes. The findings suggest that developing both language and cultural understanding equips professionals to engage more effectively across linguistic and cultural boundaries, enhancing their ability to negotiate, collaborate, and succeed in diverse business environments.

CODE-SWITCHING BETWEEN INDONESIAN AND ENGLISH ON A TELEVISION TALK SHOW

Rizaldy, M. Asmi, Hadist, Muhamad Khoerul
Abstract: This study looked into Sarah Sechan's use of Indonesian-English code-switching on the private-run Net TV talk show host. The study looked at the different kinds of code-switching, its purposes, and the social encouragement&#8230; nt provided by code-switching that took place during the conversation. After obtaining the data from the downloaded videos, the theories of Poplack (1980), Gumperz (1982), and Myers-Scotton (1998) were used to analyze the data. The discoveries uncovered that the three sorts of code-switching, the intra-sentential code-switching, the between sentential code-switching and the extra-sentential code-switching existed. The intra-sentential code-switching, which is thought to be the more complex of the three, was used the most frequently in verbal communication. Quote marking, addressee specification, interjections, reiteration, message qualification, personalization versus objectivization, topic switch, affective function, expressive, phatic, metalinguist, and directive were also identified as twelve functions of code-switching. Predominant was the reiteration function. In the meantime, the social triggers of code-switching were identified as the sequence unmarked choice maxim and the deference choice maxim.

IMPLEMENTASI TERAPI MUROTTAL UNTUK MENGONTROL HALUSINASI PENDENGARAN PADA PASIEN SKIZOFRENIA

Nur Zayyan, Rizal faris, Rahmawati , Arni Nur, Apriliyani , Ita
Abstract: Mental disorders are stressors that can cause changes in a person's thinking, perception, behavior, and feelings. Schizophrenia is a psychotic mental disorder that has positive, negative, and cognitive signs and symptoms.&#8230; . The World Health Organization in 2021 stated that the prevalence of schizophrenia in the world increased to 26 million people. Hallucinations are one of the symptoms of mental disorders where a person experiences changes or disturbances in sensory perception involving the five senses. The most common hallucination is auditory hallucination. One of the non-pharmacological treatments that can be done in patients with auditory hallucination is Murottal Therapy. Murottal therapy is a therapy by reading or listening to Al-Qur'an. The purpose of this study was to obtain an overview of the nursing process regarding the application of murottal therapy as an effort to control auditory hallucination. The research method used is a case study with the target of schizophrenia patients with auditory hallucinations at Banyumas Hospital. After Murottal Therapy for 6 days, the results showed that the patient could control his hallucinations as evidenced by the Auditory Hallucination Rating Scale score which decreased, score of 22 on the first day and a score of 10 on the sixth day. Therefore, it can be concluded that Murottal Therapy Surah Ar-Rahman verses 1-78 which is performed once a day for 6 days with a duration of 16 minutes, has proven effective for controlling auditory hallucinations in schizophrenic patients.

PENINGKATAN LITERASI DIGITAL BAGI GURU MADRASAH ALIYAH MELALUI PELATIHAN MICROSOFT EXCEL

Yekti, Yusuf Nugroho Doyo, Kusnayat, Agus, Pamoso, Aji
Abstract: This training aims to equip teachers with the ability to prevent data processing errors with Ms Excel. The effectiveness of this training was measured by the one-group pre-test and post-test design method. We used the t-test&#8230; test to find out the difference between pre-test and post-test scores. The results showed a significant difference between the pre-test and post-test scores (p < 0.05). The results showed the average post-test score (mean = 7.60; SD = 1.02) increased almost twice as much as the pre-test average score (mean = 4.58; SD = 1.26). The implications of this training can be applied by teachers to process data, for example, student scores into tables or graphs, so errors are easier to detect. This information can be used to determine decisions, for example, whether a student passes a course or not.

DEVELOPMENT MODEL DA’WAH OF MILLINEAL IN THE YUK NGAJI COMMUNITY

Abqorina, Abqorina, Faisal, Faisal
Abstract: The most non-formal education that has emerged in the midst of society is Islamic educational institutions in the form of Majlis Ta'lim. Majlis Ta'lim or religious community, one of which is the hijrah community, is called&#8230; ed the hijrah movement called YukNgaji. This hijrah movement is a hijrah community which focuses on a group of millinial children who want to change their lives by leaving the bad things that happen by becoming more obedient to Allah SWT. This research uses a qualitative method using a phenomenological approach by exploring the meaning in depth related to the educational curriculum model in the YukNgaji community in Bintaro. The development of millinneal da'wah in the Yuk Ngaji community by utilizing technology and information in delivering da'wah content in the form of da'wah of akidah, fiqh and morals.   Keywords: Non-formal education, Majlis Ta'lim, and YukNgaji Community.