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PELATIHAN PENGGUNAAN PREZI SEBAGAI MEDIA PEMBELAJARAN YANG MENYENANGKAN

Muhroji, Muhroji, Utami, Farida Kurniawati, Izzuddin, Nashrulloh Rafif, Sejati, Amelia Wahyu, Hidayat, Muhamad Taufik
Abstract: Abstrak: The purpose of this community service is to provide knowledge and training related to the Prezi learning media to principals and teachers of MIM Parakan. The material provided is an introduction to Prezi learning… g media, how to register a Prezi account, how to install Prezi, and how to use and create a learning media from Prezi. The method used is lecture, question and answer, and direct practice. Evaluation is carried out by distributing knowledge and motivation questionnaires and product checklists to participants. In general, participants stated that the training schedule and time were right. On average the participants were satisfied with the topic presented. Although some of the participants' expectations were not fulfilled due to several obstacles such as internet connections and laptops that were less supportive. However, the results of the evaluation indicate that the participants were well trained in the tone of increased knowledge and motivation. In addition, the participants' simple work was also quite well. Keyword: Prezi Training, Elementary School, Learning Media Abstrak: Madrasah Ibtidaiyah Muhammadiyah (MIM) Parakan merupakan salah satu yang tengah mempersiapkan diri untuk menjadi sekolah yang unggul dalam tingkatan Sekolah Dasar (SD). Penguasaan guru SD akan Teknologi Informasi dan Komunikasi (TIK) sangat berpengaruh sekali terhadap penguasaan guru SD dalam penggunaaan media pembelajaran Tujuan dari pengabdian masyarakat ini adalah memberikan pengetahuan dan pelatihan terkait media pembelajaran berbasis teknologi Prezi kepada kepala sekolah dan guru MIM Parakan, Karanganyar. Materi yang diberikan adalah pengantar pembelajaran media, cara mendaftarkan akun Prezi, cara memasang dan cara menggunakan pembelajaran dari Prezi. Metode yang digunakan adalah tanya jawab, praktik langsung, dan demonstrasi. Evaluasi dilakukan dengan membagikan angket pengetahuan dan motivasi serta daftar periksa produk kepada peserta. Secara umum, peserta menyatakan bahwa jadwal dan waktu pelatihan sudah tepat. Rata-rata peserta puas dengan topik yang disajikan. Meskipun beberapa harapan peserta tidak terpenuhi karena koneksi internet dan laptop yang kurang mendukung. Namun, ada indikasi bahwa peserta terlatih dengan baik dalam hal peningkatan pengetahuan dan motivasi. Selain itu, karya sederhana dari para peserta juga cukup baik. Kata Kunci: Pelatihan Prezi, Sekolah Dasar, Media Pembelajaran

PELATIHAN GURU SEKOLAH DASAR DALAM PENGGUNAAN APLIKASI PERSENTASI POWTOON DAN SPARACOL

Fathoni, Achmad, Rosyadi, Ajib, Gunawan, Indra, Hidayat, Muhamad Taufik
Abstract: Abstract: The purpose of this social service is to provide learning media training based on the presentation application, Sparcol and Powtoon. This activity was given to teachers in Elementary School 9 Purwodadi. The social… ial service session consists of installing an application, creating an account, adding images and text, changing the background, and saving the results that have been made. The model used is a workshop model with lectures, demonstrations, question and answer and direct practice methods. Evaluation is done by distributing information and motivation questionnaires to participants and product checklists. In general, participants claimed that the training schedule was right, the time sharing (lectures, demonstrations, question-answer and direct practice) was also felt positively by the participants. Participants are satisfied with the topic presented and feel that most of the expectations and objectives of the social service are fulfilled. Evaluation results indicate that the material delivered can be followed well. Keyword: Powtoon Training, Sparcol Training, Elementary School    Abstrak: Tujuan dari pengabdian ini adalah memberikan pelatihan media pembelajaran berbasis aplikasi presentasi Sparcol dan Powtoon. Kegiatan pengabdian ini diberikan kepada guru-guru SD Negeri 9 Purwodadi. Sesi pengabdian terdiri dari instal aplikasi, membuat akun, menambah gambar dan teks, merubah background, dan menyimpan hasil yang telah dibuat. Model yang digunakan adalah model lokakarya dengan ceramah, demonstrasi, tanya jawab dan metode praktik langsung. Evaluasi dilakukan dengan menyebarkan angket informasi dan motivasi kepada peserta dan daftar periksa produk. Secara umum, peserta mengklaim bahwa jadwal pelatihan sudah tepat, pembagian waktu (ceramah, demonstrasi, tanya jawab dan praktik langsung) juga dirasakan positif oleh peserta. Peserta puas dengan topik yang disajikan dan merasa bahwa sebagian besar harapan dan tujuan pengabdian terpenuhi. Hasil evaluasi menunjukkan bahwa materi yang disampaikan dapat diikuti dengan baik.  Kata Kunci: Pelatihan Powtoon, Pelatihan Sparcol, Sekolah Dasar

UTILIZATION UTILIZATION MOORA FOR CANDIDATES FOR THE ELECTION OF OSIS CHAIRMAN AT STATE SMP 11 TANJUNG BALAI

Safira, Gina, William Ramdhan, Ruri Ashari Dalimunthe
Abstract: Abstract: The election of the Student Council President is an important process in building a democratic, responsible, and integrity-based leadership culture in the school environment. In addition, through the main discussion… ssion in this study aims to optimize the selection process for candidates for Student Council President at SMP Negeri 11 Tanjung Balai through the implementation of a Decision Support System (DSS) based on the MOORA (Multi-Objective Optimization on the Basis of Ratio Analysis) method. The MOORA method is used to normalize values, weight criteria, and calculate optimization values ​​to produce the best alternative ranking. Data were obtained through observation, interviews with school officials, and literature studies. The results of the study indicate that the MOORA method is able to provide objective and transparent ranking results, where M. Asril Sitorus Pane obtained the highest score of 0.347 (Rank 1), followed by M. Rian with a score of 0.333 (Rank 2). The implementation of this system is expected to be able to provide recommendations for the best candidates regularly and accurately, so that it can support fairer and more accountable decision-making in the next Student Council President election. Keywords: decision support system; osis chairman election; MOORA; SMP negeri 11 tanjung balai.   Abstrak: Pemilihan Ketua OSIS merupakan proses penting dalam membangun budaya kepemimpinan yang demokratis, bertanggung jawab dan berintegritas di lingkungan sekolah. Selain itu, melalui pokok pembahasan pada penelitian ini bertujuan untuk dapat mengoptimalkan proses seleksi calon Ketua OSIS di SMP Negeri 11 Tanjung Balai melalui penerapan Sistem Pendukung Keputusan berbasis metode MOORA (Multi-Objective Optimization on the Basis of Ratio Analysis). Metode MOORA digunakan agar dapat melakukan normalisasi nilai, pembobotan kriteria serta perhitungan nilai optimasi guna menghasilkan peringkat alternatif terbaik. Data diperoleh melalui observasi, wawancara dengan pihak sekolah serta dan studi kepustakaan. Hasil penelitian menunjukkan bahwa metode MOORA mampu memberikan hasil peringkat yang objektif dan transparan, yang dimana M. Asril Sitorus Pane memperoleh nilai tertinggi sebesar 0,347 (Peringkat 1), diikuti oleh M. Rian dengan nilai 0,333 (Peringkat 2). Penerapan sistem ini diharapkan mampu memberikan rekomendasi kandidat terbaik secara sistematis dan akurat, sehingga dapat mendukung pengambilan keputusan yang lebih adil dan akuntabel dalam pemilihan Ketua OSIS selanjutnya. Kata kunci: MOORA; pemilihan ketua osis; sistem pendukung keputusan; SMP negeri 11 tanjung balai.

ANALYTIC NETWORK PROCESS IN DETERMINING RECIPIENTS OF EDUCATION GRANTS NORTH SUMATRA PROVINCE

Putri, Adelia Fariza, Fakhriza, M
Abstract: This study aims to apply the Analytic Network Process (ANP) method as a decision support tool in determining the eligibility of education grant recipients in North Sumatra Province. The background of this research arises&#8230; from the large number of grant applicants compared to the available budget, as well as the absence of clear and objective evaluation standards. The ANP method was chosen because it allows the interdependence between assessment criteria such as institutional feasibility, performance and achievement, social and educational impact, and accountability and transparency to be analyzed comprehensively. Data were obtained through interviews, documentation, and observation at the North Sumatra Provincial Education Office. The results of the ANP model show that the criterion with the highest weight is accountability and transparency (0.44), followed by social and educational impact (0.31). Among the three alternatives, community-based education foundations (A2) obtained the highest total weight (0.30), indicating that they are the most eligible recipients of education grants. The implementation of the ANP-based decision support system produces valid and consistent ranking results (CR < 0.1), enabling faster, fairer, and more transparent decision-making. Therefore, the ANP method contributes significantly to improving governance, objectivity, and accountability in the distribution of education grants in North Sumatra Province.

SELECTION OF POSYANDU CADRES IN LUBUK KILANGAN DISTRICT USING THE OPTIMAL HYBRID AHP–TOPSIS METHOD

Christy, Tika, Safaria, Sayendra
Abstract: Abstract: Posyandu cadres play an important role in supporting community health services at the village and sub-district levels. However, the selection process for the best cadres is often carried out subjectively without&#8230; t clear and standardized criteria. This condition can lead to a decline in service quality and reduced cadre motivation. Therefore, a decision support system is needed to provide assessments that are objective, measurable, and accountable. This study aims to optimize the Posyandu cadre selection process in Lubuk Kilangan District through the development of a decision support system based on a hybrid method: Analytical Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The AHP method is applied to determine the weight of each selection criterion based on its level of importance through pairwise comparisons. Subsequently, TOPSIS is used to rank candidates according to their proximity to the ideal solution. The methodology includes a literature review, primary data collection through interviews and questionnaires with stakeholders (community health centers, cadres, and village officials), as well as the implementation and testing of the AHP–TOPSIS–based system.             Keywords: Posyandu, Cadre, AHP, TOPSIS, Decision Support System     Abstrak: Kader Posyandu memiliki peran penting dalam mendukung layanan kesehatan masyarakat di tingkat desa dan kelurahan. Namun, proses pemilihan kader terbaik masih sering dilakukan secara subjektif tanpa acuan kriteria yang jelas dan terstandarisasi. Kondisi ini dapat mengakibatkan penurunan kualitas pelayanan serta rendahnya motivasi kader. Oleh karena itu, dibutuhkan suatu sistem penunjang keputusan yang mampu memberikan hasil penilaian yang objektif, terukur, dan dapat dipertanggungjawabkan. Penelitian ini bertujuan untuk mengoptimalkan proses pemilihan kader Posyandu di Kecamatan Lubuk Kilangan melalui pengembangan sistem penunjang keputusan berbasis metode hybrid Analytical Hierarchy Process (AHP) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Metode AHP digunakan untuk menetapkan bobot masing-masing kriteria pemilihan kader berdasarkan tingkat kepentingan melalui perbandingan berpasangan. Selanjutnya, metode TOPSIS digunakan untuk melakukan pemeringkatan calon kader berdasarkan kedekatannya terhadap solusi ideal. Metode yang digunakan dalam penelitian ini mencakup studi literatur, pengumpulan data primer melalui wawancara dan kuesioner kepada stakeholder terkait (puskesmas, kader, dan perangkat desa), serta implementasi dan pengujian sistem berbasis AHP-TOPSIS.   Kata kunci: Posyandu, Kader, AHP, TOPSIS, Sistem Pendukung Keputusan

PREDICTING LOAN ELIGIBILITY WITH SUPPORT VECTOR MACHINE: A MACHINE LEARNING APPROACH

Rajunaidi, Rajunaidi, Yuliansyah, Herman, Sunardi, Sunardi, Murinto, Murinto
Abstract: Abstract: Non-performing loans remain one of the main challenges faced by cooperatives, particularly when the loan eligibility assessment process is still conducted manually. This traditional approach tends to be time consuming,&#8230; nsuming, subjective, and prone to inaccurate decisions. This study aims to develop a predictive model for borrower eligibility using the Support Vector Machine (SVM) algorithm as a more efficient and objective machine learning-based solution. A total of 1,000 loan history records were processed using RapidMiner software, taking into account variables such as salary, years of employment, loan amount, monthly installment, employment status, monthly expenses, number of dependents, housing status, age, and collateral value. The model’s performance was evaluated using a confusion matrix and classification metrics including accuracy, precision, recall, and kappa. The results indicate that the SVM model achieved an accuracy of 90.05%, precision of 90.13%, recall of 90.05%, and f1 score of 90,08%, reflecting a strong performance in classifying borrower eligibility. The application of this method makes a significant contribution to the development of data driven decision support systems within cooperative environments. This finding expands the scientific understanding in the field of microfinance and supports the implementation of artificial intelligence technologies in making decisions that are more precise, rapid, and accurate. Keywords: cooperative; eligibility prediction; machine learning; non-performing loan; SVM Abstrak: Kredit macet merupakan salah satu permasalahan utama yang dihadapi koperasi, terutama ketika proses penilaian kelayakan peminjam masih dilakukan secara manual. Pendekatan ini cenderung lambat, subjektif, dan berisiko menghasilkan keputusan yang kurang akurat. Penelitian ini bertujuan untuk membangun model prediksi kelayakan peminjam menggunakan algoritma Support Vector Machine (SVM) sebagai solusi berbasis machine learning yang lebih efisien dan objektif. Sebanyak 1.000 data riwayat pinjaman diolah menggunakan tools RapidMiner dengan mempertimbangkan variabel: gaji, lama bekerja, besar pinjaman, angsuran per bulan, status pegawai, pengeluaran bulanan, jumlah tanggungan, status rumah, umur, dan nilai jaminan. Evaluasi model dilakukan menggunakan confusion matrix dan metrik klasifikasi seperti akurasi, presisi, recall, dan kappa. Hasil menunjukkan bahwa model SVM mencapai akurasi  90,05%, presisi 90,13%, recall 90,05%, dan f1 score 90,08%, yang mencerminkan performa model yang sangat baik dalam mengklasifikasikan kelayakan peminjam. Penerapan metode ini memberikan kontribusi penting dalam pengembangan sistem pendukung keputusan berbasis data di lingkungan koperasi. Temuan ini memperluas wawasan keilmuan di bidang keuangan mikro dan mendukung penerapan teknologi kecerdasan buatan dalam pengambilan keputusan yang lebih tepat, cepat, dan akurat. Kata Kunci: koperasi; kredit macet; machine learning; prediksi kelayakan; SVM    

TOWARDS SPATIAL INFORMATION SYSTEM ADOPTION USING EXTENDED TAM AND IS SUCCESS MODEL

Anjani, Heni, Inan, Dedi I., Juita, Ratna, Sanglise, Marlinda
Abstract: Abstract: By leveraging digital technology, Laporkitong enhances transparency and accountability, as well as facilitates public participation in the oversight and enforcement processes related to land use and natural resource&#8230; ource management. The Laporkitong website functions as an online reporting application aimed at documenting instances of spatial planning violations in the West Papua Province. The lack of public knowledge about the Laporkitong application has led to numerous issues. Therefore, an analysis of the adoption of the Laporkitong application is necessary. This study aims to investigate the influence of Perceived Quality, Perceived Control, and Perceived Ease of Use factors as determinants of the residents' willingness to use the Laporkitong application, employing the Technology Acceptance Model (TAM) and DeLone and McLean IS Success (IS D&M) theories. As many as 160 valid respondents are gathered based purposive sampling technique and evaluated using Partial Least Square Structural Equation Modeling (PLS-SEM). The results inform that all seven hypotheses are accepted with the R-square of the intention to use is 0.273 indicationg 27.3% variance of the model can determine the outcome. Further discussion and conclusion regarding the implication of theoretical and practical contribution are also discussed.             Keywords: laporkitong; perceived control; perceived ease of use; perceived quality; technology acceptance model   Abstrak: Dengan memanfaatkan teknologi digital, Laporkitong meningkatkan transparansi dan akuntabilitas, serta memfasilitasi partisipasi publik dalam proses pengawasan dan penegakan terkait penggunaan lahan dan pengelolaan sumber daya alam. Website Laporkitong berfungsi sebagai aplikasi pelaporan online yang bertujuan untuk mendokumentasikan pelanggaran perencanaan tata ruang di Provinsi Papua Barat. Minimnya pengetahuan masyarakat terhadap aplikasi Laporkitong menyebabkan banyak permasalahan. Maka dari itu perlu dilakukan analisis mengenai adopsi pada aplikasi Laporkitong. Penelitian ini bertujuan untuk menyelidiki pengaruh faktor Kualitas yang Dirasakan, Kendali yang Dirasakan, dan Kemudahan Penggunaan yang Dirasakan sebagai penentu keinginan penduduk untuk menggunakan aplikasi Laporkitong, dengan menggunakan Model Penerimaan Teknologi (TAM) dan teori Kesuksesan Sistem Informasi (IS D&M) DeLone dan McLean. Sebanyak 160 responden valid dikumpulkan berdasarkan teknik purposive sampling dan dievaluasi menggunakan Partial Least Square Structural Equation Modeling (PLS-SEM). Hasilnya menunjukkan bahwa semua tujuh hipotesis diterima dengan R-square niat untuk menggunakan adalah 0,273, menunjukkan bahwa 27,3% variasi model dapat menentukan hasilnya. Diskusi lebih lanjut dan kesimpulan mengenai implikasi kontribusi teoritis dan praktis juga dibahas.   Kata kunci: laporkitong; pengendalian yang dirasakan; kemudahan penggunaan yang dirasakan; kualitas yang dirasakan; model penerimaan teknologi  

THE INFLUENCE OF STUDENST PERCEPTION OF DATA SECURITY AND PRIVACY ON TRANSACTION TRUST IN THE TOKOPEDIA APPLICATION

Wiranti, Ririn, Angraini, Angraini, Fronita, Mona, Monalisa, Siti, Munzir, Medyantiwi Rahmawita
Abstract: Abstract: The current development of technology has successfully met various societal needs, one of which is the buying and selling activities. This development has led people to engage in online transactions, where buyers&#8230; rs do not necessarily have to meet sellers in person. Tokopedia is one of the most popular e-commerce platforms used in Indonesia. Security issues arose when in 2020 Tokopedia experienced a breach, with data from around 91 million accounts being compromised by hackers. Consequently, Tokopedia needed to establish a Data Protection and Privacy Office (DPPO) to protect and safeguard user data privacy.This research addresses how perceptions of security and privacy can influence users' trust in transacting on Tokopedia. Using multiple linear regression analysis, the study evaluates the relationship between perceptions of data security and privacy with trust in transacting on Tokopedia. Based on the calculations of the multiple linear regression model using previously collected respondent data, it was found that perceptions of data security do not directly affect trust in transactions. However, perceptions of privacy are considered to have a significant influence and can increase trust in transactions among students in Pekanbaru.   Keywords: data security; e-commerce; tokopedia; transaction trust; user perceptions   Abstrak: Perkembangan teknologi saat ini telah sukses mencapai berbagai kebutuhan masayarakat salah satunya kegiatan jual beli, perkembangan ini membawa manusia untuk dapat melakukan jual beli secara online dimana tidak mengharuskan pembeli bertemu penjual secara langsung. Tokopedia menjadi salah satu platform e-commerce yang sangat popular digunkanan diindonesia. Masalah keamaan terjadi dimana pada tahun 2020 tokopedia mengalami peretasan dengan sekitar 91 juta akun berhasil diperoleh datanya oleh peretas, sehingga Tokopedia perlu membentuk data protection and privacy office (DPPO) guna melindungi dan menjaga privasi data pengguna Tokopedia.terkait hal tersebut penelitian ini mengangkat bagaimana persepsi keamanan dan privasi dapat mempengaruhi kepercayaan pengguna dalam bertransaksi ditokopedia. Dengan menggunakan metode regresi linear berganda, evaluasi dilakukan untuk menjelaskan hubungan antara persepi keamanan data dan privasi terhadap kepercayaan bertransaksi ditokopedia. Berdasarkan perhitungan model regresi linear berganda menggunakan data responden yang telah dilakukan sebelumnya didapat persepsi keamanan data terhadap kepercayaan bertransaksi tidak berpengaruh secara langsung. Namun pada persepsi privasi terhadap kepercayaan bertransaksi dinilai sangat berpengaruh dan dapat meningkatkan kepercayaan bertransaksi di kalangan mahasiswa di pekanbaru.   Kata kunci: e-commerce; keamanan data; kepercayaan transaksi; persepsi pengguna; tokopedia    

ENTERPRISE ARCHITECTURE DESIGN ON IMPROVING DISKOMINFO SERVICES IN CENTRAL LOMBOK REGENCY USING TOGAF 9.2

Suhita, Baiq Vidisasca, Fajrillah, Asti Amalia Nur, Nurtrisha, Widyatasya Agustika
Abstract: Abstract: Currently, the increasing needs of the community to obtain efficient, effective, transparent and accountable public services. Various applications are designed in order to realize a transparent work system of accountable&#8230; ccountable funds and an increase in work processes that are fast, precise, and accurate. Therefore, local governments are now developing e-Government or in the Indonesian government known as the Electronic-Based Government System (SPBE). In running SPBE, the Central Lombok Regency Government, especially the Department of Communication and Informatics, participates in developing SPBE, one of which is in the Informatics Application Division which has an Informatics Application Management Program. This research aims to support SPBE-based informatics application management services for OPDs in Central Lombok Regency and the public. This SPBE design adopts the TOGAF 9.2 approach, and is also adjusted to the Presidential Regulation on Electronic-Based Government Systems in designing. This research focuses on the Informatics Application Management Program with business process architecture domain, service architecture domain, data and information architecture domain, application architecture domain, and technology (infrastructure) architecture domain. The result of this research is a blueprint that will be used as a solution or support for the running of SPBE in the Informatics Application Management Program. Keywords: electronic-based government system, department of communication and informatics, informatics application management program, togaf 9.2 Abstrak Saat ini, meningkatnya kebutuhan masyarakat untuk mendapatkan pelayanan publik yang efisien, efektif, transparan dan akuntabel publik. Berbagai aplikasi di rancang agar dapat mewujudkan sistem kerja yang transparan dana akuntabel serta adanya peningkatan proses kerja yang cepat, tepat, dan akurat. Maka dari itu, Pemerintah daerah kini mengembangkan e-Government atau di pemerintahan Indonesia dikenal sebagai Sistem Pemerintahan Berbasis Elektronik (SPBE). Dalam menjalankan SPBE Pemerintah Kabupaten Lombok Tengah khususnya Dinas Komunikasi dan Informatika ikut serta mengembangkan SPBE salah satunya pada Bidang Aplikasi Informatika yang memiliki Program Pengelolaan Aplikasi Informatika. Dalam penelitian ini memiliki tujuan untuk menunjang layanan pengelolaan aplikasi informatika berbasis SPBE bagi OPD yang ada di Kab. Lombok Tengah dan juga publik. Perancangan SPBE ini mengadopsi pendekatan TOGAF 9.2, dan juga di sesuaikan dengan Peraturan Presiden tentang Sistem Pemerintahan Berbasis Elektronik dalam melakukan perancangan. Penelitian ini berfokus pada Program Pengelolaan Aplikasi Informatika dengan domain arsitektur proses bisnis, domain arsitektur layanan, domain arsitektur data dan informasi, domain arsitektur ap-likasi, dan domain arsitektur teknologi (infrastruktur). Hasil dari penelitian ini yaitu suatu blueprint yang nantinya akan dijadikan solusi ataupun penunjang berjalannya SPBE dalam Program Pengelolaan Aplikasi Informatika. Kata kunci: aplikasi informatika, program pengelolaan aplikasi informatika, enterprise architecture, togaf 9.2

EVALUATION OF USER ACCEPTANCE OF THE SAHAJA ONLINE APPLICATION USING THE TAM

Prasetyo, Beny, Nurdiana, Siti, Adnan, Fahrobby
Abstract: Abstract: One example of the application of the use of information technology in public services is the use of SAHAJA ONLINE. SAHAJA ONLINE is a mobile-based application whose function is for the needs of Kediri Regency&#8230; population document services with the aim of making it easier for the public to manage population documents and break down queues at the Kediri Regency Dispendukcapil office. There were several complaints that were felt by users, namely that there was information on the option selection feature in the moving certificate service which was difficult to understand and when resetting an account they were required to come directly to the Kediri Regency Dispendukcapil office. Despite these problems, people still use SAHAJA ONLINE in submitting population documents. With the conditions in the field, it certainly affects the acceptance of SAHAJA ONLINE. The purpose of this study was to find out what factors affect the acceptance of the SAHAJA ONLINE application at the Kediri Regency Civil and Civil Registration Office using the Technology Acceptance Model (TAM). The sample in this study were 365 SAHAJA ONLINE users. Data collected through questionnaires were analyzed using SmartPLS version 3.3.9. Based on the research results of the 10 hypotheses proposed, there are 9 accepted hypotheses. So that Information Quality, Complexity, Perceived Usefulness, Attitude Toward Using, Behavioral Intention to Use, and Actual Usage are acceptance factors of SAHAJA ONLINE.             Keywords: SAHAJA ONLINE; SmartPLS; TAM   Abstrak: Salah satu contoh penerapan pemanfaatan teknologi informasi dalam pelayanan publik yaitu penggunaan SAHAJA ONLINE. SAHAJA ONLINE adalah aplikasi berbasis mobile yang fungsinya untuk kebutuhan layanan dokumen kependudukan Kabupaten Kediri dengan tujuan untuk mempermudah masyarakat dalam mengurus dokumen kependudukan dan mengurai antrian di kantor Dispendukcapil Kabupaten Kediri. Ditemukan beberapa keluhan yang dirasakan oleh para pengguna yaitu terdapat informasi pada fitur pemilihan opsi dalam layanan surat keterangan pindah yang sulit dimengerti dan saat melakukan reset akun yang diharuskan datang langsung ke kantor Dispendukcapil Kabupaten Kediri. Meskipun terdapat permasalahan tersebut, masyarakat masih tetap menggunakan SAHAJA ONLINE dalam melakukan pengajuan dokumen kependudukan. Dengan adanya kondisi dilapangan tersebut tentunya berpengaruh terhadap penerimaan SAHAJA ONLINE. Tujuan dari penelitian ini adalah untuk mengetahui faktor-faktor apa saja yang mempengaruhi penerimaan aplikasi SAHAJA ONLINE Dispendukcapil Kabupaten Kediri menggunakan Technology Acceptance Model (TAM). Sampel dalam penelitian ini adalah 365 pengguna SAHAJA ONLINE. Data yang dikumpulkan melalui penyebaran kuesioner dianalisis menggunakan SmartPLS versi 3.3.9. Berdasarkan hasil penelitian dari 10 hipotesis yang diajukan, terdapat 9 hipotesis diterima. Sehingga Information Quality, Complexity, Perceived Usefulness, Attitude Toward Using, Behavioral Intention to Use, dan Actual Usage merupakan faktor penerimaan dari SAHAJA ONLINE.   Kata kunci: SAHAJA ONLINE; SmartPLS; TAM