Abstract:Abstract: The rapid development of digital technology has brought significant changes in consumption patterns and customer behavior, particularly in the fashion retail sector. Increasing competition and rising cynsumer expectations…
xpectations for fast, accurate, and technology-based services require businesses to innovate and undergo digital transformation. One widely used approach is the implementation of automation-based Electronic Customer Relationship Management (E-CRM). This study aims to analyze the implementation of E-CRM automation and its impact on service efficiency at Toko Diah Fashion, a fashion retail business that still faces service challenges due to manual systems, such as customer data duplication, delayed responses, and difficulty in monitoring transaction history. The research method used is a descriptive qualitative method with data collection techniques through observation, interviews, and documentation. The research focus is limited to aspects of service efficiency, including service speed, accuracy in managing customer data, and ease in customer follow-up. The E-CRM automation system studied is designed using PHP programming language and a MySQL database. The research results indicate that the implementation of E-CRM automation can significantly improve service efficiency. This system facilitates integrated customer data management, speeds up the service process, and supports more personalized communication through notification features and transaction history recording.
Keyword: automation; e-crm; fashion retail; service efficiency.
Abstrak: Perkembangan teknologi digital yang semakin pesat telah membawa perubahan signifikan dalam pola konsumsi dan perilaku pelanggan, khususnya dalam sektor ritel fashion. Persaingan yang semakin ketat serta meningkatnya ekspektasi konsumen terhadap layanan yang cepat, akurat dan berbasis teknologi menuntut pelaku usaha untuk melakukan inovasi dan transformasi digital. Salah satu pendekatan yang banyak digunakan adalah penerapan Electronic Customer Relationship Management (E-CRM) berbasis automasi. Penelitian ini bertujuan untuk menganalisis penerapan automasi E-CRM serta pengaruhnya terhadap efisiensi pelayanan pada Toko Diah Fashion, sebuah usaha ritel fashion yang masih menghadapi kendala pelayanan akibat sistem manual, seperti duplikasi data pelanggan, keterlambatan respons, dan kesulitan dalam pemantauan histori transaksi. Metode penelitian yang digunakan adalah metode kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Fokus penelitian dibatasi pada aspek efisiensi pelayanan, meliputi kecepatan pelayanan, ketepatan pengelolaan data pelanggan, serta kemudahan dalam tindak lanjut pelanggan. Sistem automasi E-CRM yang dikaji dirancang menggunakan bahasa pemrograman PHP dan basis data MySQL. Hasil penelitian menunjukkan bahwa penerapan automasi E-CRM mampu meningkatkan efisiensi pelayanan secara signifikan. Sistem ini mempermudah pengelolaan data pelanggan secara terintegrasi, mempercepat proses pelayanan, serta mendukung komunikasi yang lebih personal melalui fitur notifikasi dan pencatatan histori transaksi.
Kata kunci: automasi; e-crm; efisiensi pelayanan; ritel fashion.
Abstract:Abstract: The global transition towards sustainable food systems faces significant challenges in vegetarian food supply chains, including transparency issues, distribution inefficiencies, and quality verification problems.…
s. This research proposes VegeChain development, a decentralized marketplace ecosystem based on smart contracts designed to transform vegetarian food supply chains and accelerate Meatless, Balanced, Green (MBG) program adoption. Using mixed-method methodology integrating blockchain system design, stakeholder analysis, and economic simulation, this research develops a comprehensive technology framework combining blockchain transparency, smart contract automation, and sustainable tokenomics with novel mathematical models. The system implements dynamic pricing algorithms based on Automated Market Maker (AMM) mechanisms, multi-objective optimization for supply chain efficiency, and reputation-based consensus protocols. Simulation results demonstrate that VegeChain implementation can improve supply chain efficiency by 35%, reduce food waste by 28%, and increase consumer trust by 42% measured through validated stakeholder satisfaction surveys (n=456) using 5-point Likert scales with statistical significance p<0.001. Technical innovations include Byzantine Fault Tolerant consensus with 99.9% reliability, gas optimization achieving 67% cost reduction, and real-time quality verification algorithms with 98.7% accuracy.
Keywords: smart contracts; supply chain optimization; automated market makers; blockchain technology; sustainable tokenomics
Abstract:Abstract: Lighting is one of the important aspects in supporting the comfort of public facilities, especially for futsal fields that rely on lighting for better user visibility at night. This study focuses on finding lighting…
hting solutions for futsal fields that are still running manually by providing alternative solutions in the form of implementing the concept of a smart automation system based on the Internet of Things (IoT) by combining the working systems of LDR sensors, ultrasonic sensors, and microcontrollers, this aims to provide convenience while creating innovation for existing problems. Using observation and implementation methods produces a system that is designed in such a way that the results will later be displayed on the Kodular android application for remote monitoring. It is hoped that the system in this study can work effectively and efficiently in managing field lighting that can answer the problems raised.
Keywords: automation; IoT; kodular; lighting; monitoring.
Abstrak: Pencahayaan merupakan salah satu aspek penting dalam hal yang mendukung kenyamanan fasilitas publik terutama untuk lapangan futsal yang mengandalkan pencahayaan untuk visibilitas pengguna lebih baik pada malam hari. Penelitian ini berfokus pada pencarian solusi pencahayaan pada lapangan futsal yang masih berjalan secara manual dengan diberikannya solusi alternatif berupa penerapan konsep sistem otomatisasi pintar berbasis Internet of Things (IoT) dengan memadu-padankan sistem kerja sensor LDR, sensor ultrasonik, dan mikrokontroler, hal tersebut bertujuan memberikan kemudahan sekaligus menciptakan inovasi bagi permasalahan yang ada. Menggunakan metode observasi dan implentasi menghasilkan sistem yang dirancang sedemikian rupa dengan hasil yang nantinya akan ditampilkan pada aplikasi android Kodular untuk pemantauan jarak jauh. Diharapkan sistem dalam penelitian ini dapat bekerja secara efektif dan efisien dalam pengelolaan pencahayaan lapangan yang dapat menjawab pemasalahan yang diangkat.
Kata kunci: IoT; pencahayaan; otomatis; pemantauan; kodular.
Abstract:Abstract: The use of intravenous infusion sets has greatly increased, but there are some problemscaused by various causes, namely negligence by nurses, lack ofsupervision by the patient's family and from the actions of the…
he patient who caninterfere with the infusion system. The urgency expected to be madeone of the effective and efficient solutions in the automation system for detecting the volume of infusion water and this innovation is expected to help nurses in monitoring intravenous fluid replacement, reducing the risk of delays in replacing intravenous fluids for patients and the public to know the system is running out of infusion water with the sound of an alarm/buzzer. The purpose of this study was to design an infusion control device by detecting the volume of infusion water based on the weight of the infusion using a Wireless Sensor Network. The Wireless Sensor Network used by the load cell sensor functions to detect the weight value of the infusion water in the infusion bag. The buzzer becomes an indicator indicating that the infusion bag is ready to be replaced and also through the Stuffing Machine the Internet of Things will inform the nurse via the Telegram application to inform that the infusion bag is worth replacing. So that nurses can monitor the process of detecting the volume of infused water remotely. Keywords: Arduino, Blind Detector, Indicator system, Prototype
Abstrak: Penggunaan infus set intravena sangat meningkat, namun ada beberapa masalah
yang disebabkan oleh berbagai penyebab yaitu kelalaian oleh perawat, kurangnya
pengawasan oleh keluarga pasien dan dari tindakan pasien yang dapat
menghambat sistem kerja pada infus. Urgensi yang diharapkan agar dapat dijadikan
salah satu solusi yang efektif dan efisien dalam sistem otomatisasi pendeteksian volume air infus dan inovasi ini diharapkan bisa membantu perawat dalam pemantauan penggantian cairan intravena, mengurangi resiko keterlambatan penggantian cairan intravena bagi pasien dan masyarakatpun mengetahui sistem habisnya air infus dengan bunyinya alarm/buzzer. Tujuan penelitian ini menghasilkan rancangan alat pengontrolan infus dengan cara mendeteksi volume air infus berdasarkan berat dari air infus dengan menggunakan Wireless Sensor Network. Wireless Sensor Network yang digunakan sensor load cell berfungsi untuk mendeteksi nilai berat air infus yang ada pada kantung infus. Buzzer menjadi sebuah indikator yang menandakan bahwa kantung airinfus sudah layak diganti dan juga melalui Stuffing Machine Internet Of Things akan menginformasikan ke perawat melalui aplikasi Telegram menginformasikan kantung air infus sudah layak diganti. Sehingga perawat dapat memonitoring proses pendeteksi volume air infus dari jarak jauh..
Kata kunci: Infused Water; Load Cells; Prototypes; Stuffing Machine Internet Of Things; Volume
Abstract:The Industrial Revolution 4.0 has drastically transformed global industries, introducing advanced technologies such as automation, artificial intelligence, and digitalization into the workplace. This rapid technological…
shift has presented significant challenges for labor laws, which are often designed for traditional work environments. This study explores the implementation of labor law in the context of the Industrial Revolution 4.0, analyzing the challenges faced by both employers and employees in adapting to these new technological advancements. Using a qualitative methodology, this research employs a juridical review of existing labor laws, supported by an in-depth case study examining how these laws are applied in technology-driven industries. The findings indicate that labor laws often lag behind the technological advances, leading to gaps in legal protections for workers and ambiguities in employer obligations. The case study highlights specific instances where current labor regulations fail to address issues related to remote work, job displacement due to automation, and workers' rights in the gig economy. Solutions are proposed to modernize labor laws, ensuring they are adaptable to future technological developments while safeguarding workers' rights. The study concludes that there is an urgent need for legal reforms to balance innovation with fair labor practices in the era of Industry 4.0.
Abstract:Small and Medium Industries (SMEs) play an important role in the regional and national economy, especially in providing employment and increasing the added value of local products. T.A Rezeki is one of the SMEs that produces…
uces its products by purchasing raw materials from products at chemical stores, then marketing them to surrounding areas, several restaurants, mosques and laundries directly. The design of an IoT-based batch mixer is expected to help TA Rezeki SMEs to automate the base soap stirring process so that it is more efficient and consistent. With the implementation of IoT, it is expected to reduce operational costs, increase production capacity, and produce soap products with better and uniform quality. Based on the satisfaction survey conducted, the results showed that the digitalization of soap stirring tools carried out in this activity provided benefits to SMEs by providing convenience with equipment automation and more consistent stirring so that the resulting products are also of better quality.
Abstract:Perkembangan revolusi Industry 4.0 mendorong transformasi besar dalam sistem manufaktur melalui integrasi teknologi digital dan kecerdasan buatan. Machine Learning (ML) menjadi salah satu elemen kunci dalam otomasi industri…
tri karena kemampuannya memproses data secara adaptif untuk mendukung pengambilan keputusan otonom. Penelitian ini bertujuan untuk meninjau secara sistematis penerapan Machine Learning dalam sistem manufaktur otomatis dengan menyoroti tren, tantangan, serta arah penelitian masa depan. Metode yang digunakan adalah Systematic Literature Review (SLR) terhadap 30 artikel jurnal internasional terindeks Scopus, IEEE Xplore, dan ScienceDirect dalam rentang tahun 2020–2025. Hasil studi menunjukkan bahwa Machine Learning banyak diterapkan pada empat domain utama: predictive maintenance, process optimization, quality control, serta intelligent automation. Algoritma yang dominan digunakan meliputi supervised learning dan deep reinforcement learning, yang terbukti mampu meningkatkan efisiensi operasional hingga 35%. Namun demikian, isu terkait interpretabilitas model, keterbatasan data industri, serta integrasi manusia–AI masih menjadi tantangan utama. Studi ini mengusulkan kerangka konseptual AI–Driven Manufacturing Framework sebagai panduan pengembangan sistem manufaktur cerdas yang adaptif, transparan, dan berkelanjutan menuju era Industry 5.0.