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USE OF TASK-CENTERED SYSTEM DESIGN IN THE INTERFACE DESIGN OF THE POPULATION DEMOGRAPHIC DATA INFORMATION SYSTEM

Muhammad Azmi Zaky, Allsela Meiriza, Dinda Lestarini, Pacu Putra, Nabila Rizki Oktadini
Abstract: Abstract: The rapid development of information and communication technology has prompted the government to provide digital-based services, including in the management of demographic data. This study aims to apply the Task-Centered… k-Centered System Design (TCSD) method in designing the Muara Enim Regency Demographic Data Information System. The TCSD method was chosen to ensure that the prototype design process was systematic and focused on user needs and tasks. The research stages included identification, user-centered needs analysis, scenario-based design, and walkthrough evaluation. The designed prototype supports several main tasks, including viewing demographic statistics, searching for specific data, submitting data download requests, and contacting the admin. The evaluation was conducted through online usability testing using the Maze platform with the System Usability Scale (SUS) instrument involving 13 respondents. The evaluation results showed an average SUS score of 78.5, which falls into the “good” category. This confirms that the interface design has met usability standards, is user-friendly, and is capable of supporting user needs in accessing and managing demographic data. Thus, the application of the TCSD method has proven to be effective in producing an interface design that is focused on user tasks and can be the basis for further system development. Keywords: system usability scale; task centered system design; user interface

COMPARISON SVM, RF, BERT PUBLIC SENTIMENT DATA MBG IN X

Gustri Efendi, Yandi, Rus, Aprilia, Rani, Amaroh Bit Taqwa, Irvan
Abstract: Abstract: MBG is a strategic program of the Prabowo-Gibran administration. This program has become a widely discussed issue in the public. To better understand public perception of this program, sentiment analysis is necessary.… essary. This study aims to compare the performance of algorithms machine learning SVM, RF, And BERT with preprocessing data analyzing public sentiment of the MBG program in media X. The total dataset for this study was 39,858 out of 42,465 successfully crawled tweets. The research methods included data collection, preprocessing data (cleaning, case folding, word normalization, stopword removal and stemming), feature extraction, model training (fine-tuning), handling class imbalance with SMOTE, and evaluation using accuracy, precision, recall, and f1-score. The research results show that without SMOTE, the best performing models are BERT with 89% accuracy, SVM 87%, and RF 78.4%. After SMOTE, the best algorithms were SVM with 92.94%, BERT with 88.3%, and RF with 86.59%. The results confirmed that SVM is the best algorithm if at leastclass imbalance. BERT is the best algorithm before and after SMOTE, because BERT is more effective in capturing the nuances of language on social media, so BERT is the most recommended in MBG sentiment analysis.             Keywords: sentiment analysis; machine learning; SVM, RF, and BERT   Abstrak: MBG merupakan program strategis pemerintahan Prabowo - Gibran. Program ini menjadi isu yang banyak diperbincangkan publik. Untuk mengetahui lebih dalam persepsi masyrakat tentang program ini, perlu dilakukan analisis sentiment. Penelitian ini bertujuan membandingkan kinerja algoritma machine learning SVM, RF, dan BERT dengan preprocessing data menganalisis sentiment public program MBG di media X. Total dataset penelitian ini adalah 39.858 dari 42.465 tweet yang berhasil di crawling. Metode penelitian mencakup pengumpulan data, preprocessing data (cleaning, case folding, normalisasi kata, stopword removal dan stemming), ekstraksi fitur, pelatihan model (fine-tuning), penanganan class imbalance dengan SMOTE, dan evaluasi menggunakan akurasi, presisi, recall, dan f1-score. Hasil peneltian menunjukkan, tanpa SMOTE model dengan kinerja terbaik adalah BERT dengan akurasi 89%, SVM 87%, dan RF 78,4%. Setelah SMOTE algoritma terbaik adalah SVM 92,94%, BERT 88,3% dan RF 86,59%. Hasil penelitian menegaskan bahwa SVM adalah algoritma terbaik jika minimal class imbalance. BERT adalah algoritma terbaik sebelum dan sesudah SMOTE, karena BERT lebih efektif dalam menangkap nuansa bahasa pada media sosial, sehingga BERT paling di rekomendasikan dalam analisis sentimen MBG.   Kata kunci: analisis sentimen; machine learning; SVM, RF, dan BERT

DEVELOPMENT INTEGRATIVE MODEL FOR ACADEMIC INFORMATION SYSTEMS USING UTAUT, DELONE&MCLEAN, AND TTF

Asep Hilmi Mutakin, Asep Suhana, Permatasari, R. Willa, Arief Budiman Krama, Andrew Ghea Mahardika
Abstract: Abstract: The Academic Information System (SIAKAD) plays an important role in supporting the management of academic administration in higher education institutions, particularly for students. ABC University has implemented… ed SIAKAD since 2018 to facilitate administrative ativities in line with its motto of a high technology campus. This study aims to measure the sucess of SIAKAD usage from the aspects of acceptance, satisfaction, suitability, and perceived benefits. The integration of the Unified Theory of Acceptance and Use of Technology (UTAUT), DeLone & McLean, and Task Technology Fit (TTF) models was carried out to obain a more comprehensive overview in assessing the success of SIAKAD. UTAUT explains the factors influencing the intention to use, DeLone & McLean emphasizes the relationship between system quality and both user satisfaction and net benefits, while TTF evaluates the fit between technology and user tasks. By combining these three models, the study addresses the limitations of each model and produces a more holistic approach in measuring acceptance, success, and the appropriateness of system use. The testing was conducted using SPSS and Structural Equation Modeling (SEM) analysis through AMOS.             Keywords: siakad; utaut; delone&mclean; penerimaan teknologi; sem  

DEVELOPMENT OF A BLOCKCHAIN-BASED DECENTRALISED APPLICATION WITH NFT FOR LAND REGISTRATION

Gesang, Rahmat Nugrohoning, Teduh Dirgahayu, Raden
Abstract: Abstract: Land registration in Indonesia often encounters challenges in transparency, data integrity, and centralized bureaucracy. Manual and semi-digital systems remain vulnerable to manipulation and delays. The National… l Land Agency has initiated digitalization, but several challenges remain, particularly in ensuring transparency, efficiency, and security of land ownership data. Blockchain technology offers a potential solution through its decentralized and immutable characteristics. This study adopted a design and development method consisting of system analysis, requirements identification, architecture design, implementation, and black-box testing. The developed decentralized application (DApp) integrates smart contracts, NFTs, and IPFS to manage land certificates. Core functions such as minting, transfer, splitting, and self-custody were implemented and successfully tested, with all scenarios producing expected results. The findings demonstrate that blockchain integration can enhance security, reduce duplication, and streamline land administration. The study contributes a functional prototype with practical implications for modernizing land registration in Indonesia while identifying scalability and regulatory adaptation as areas for further research.             Keywords: blockchain; decentralized application; land registration; NFT; smart contract.

IMPLEMENTATION OF THE AHP METHOD TO DETERMINE PRIORITIES IN PUBLIC COMPLAINT HANDLING

Dewi Yuliansari, Intan, Elfianty, Lena, Ninosari, Devina
Abstract:   Abstract: The Ombudsman of the Republic of Indonesia is an institution tasked with supervising the administration of public services and handling community complaint reports related to allegations of maladministration.… on. The purpose of this research is to create a decision support system using the Analytic Hierarchy Process (AHP) method, which facilitates the determination of priority handling of community complaint reports at the Ombudsman of the Republic of Indonesia Bengkulu Representation. This decision support system is built on a web-based platform using PHP programming language with a MySQL database that can be accessed offline by the admin of the Ombudsman. With the existence of this priority recommendation, it is expected that work will become more effective and efficient, as resources can be focused on reports that most need attention. Based on the test data used, which consists of 12 Community Complaint Reports from July 2024, it was found that the priority handling recommendations for community complaint reports were derived from 3 reports with the highest final AHP values. The recommended priority handling reports are registration number 0021/LM/VII/2024/BKL with a final AHP value of 2.074, registration number 0020/LM/VII/2024/BKL with a final AHP value of 1.964, and registration number 0018/LM/VII/2024/BKL with a final AHP value of 1.866. Keywords: decision support system; priority recommendation; public complaint report; AHP Method (analytic hierarchy process method)

DEVELOPMENT OF A WEB-BASED POINT OF SALE APPLICATION US-ING THE LARAVEL FRAMEWORK

Apriani, Rika, Haerani, Reni, Nugroho, Praditya Adi, Farisi, Imam
Abstract: Abstract: The development of information technology encourages businesses to take over digital systems in business operations, even in the sales process. The Point of Sales (POS) system is the leading solution for recording… ing transactions, managing stock, and creating sales reports efficiently. This study aims to develop a POS application based on a website and make it easier for administrators to manage sales transactions, making them faster and more efficient. This system is made with a structured Agile Development method, requirements, design, development, testing, deployment, and implementation. The framework used is the Laravel framework, with system testing conducted using BlackBox. The test results show that the system is on track and that the efficiency of the transaction and reporting process can be increased. A web-based basis allows users to manage their business more easily in real time because this application is flexible and can be used on various devices.             Keywords: agile model;laravel;point of sales; websites     Abstrak: Pengembangan teknologi informasi mendorong bisnis untuk mengambil alih sistem digital dalam operasi bisnis, bahkan dalam proses penjualan. Sistem Point of Sales (POS) adalah solusi utama untuk merekam transaksi, mengelola stok dan membuat laporan penjualan secara efisien. Tujuan dari penelitian ini adalah untuk mengembangan aplikasi POS berdasarkan situs web dan memudahkan administrator dalam mengelola transaksi penjualan, membuatnya lebih cepat dan lebih efisien. Sistem ini dibuat dengan metode Agile Development yang terstruktur, requirement, design, development, testing, deployment, dan implementation serta kerangka kerja yang digunakan yaitu framework Laravel dengan pengujian sistem menggunakan Blackbox. Hasil pengujian menunjukkan bahwa sistem berada di jalur dan bahwa efisiensi proses transaksi dan pelaporan dapat meningkat. Dengan berbasis web memungkinkan pengguna untuk lebih mudah mengelola bisnisnya secara real time, karena aplikasi ini fleksibel melalui berbagai perangkat.   Kata kunci: model agile;laravel;point of sales;website

DESIGN AND EVALUATION OF MOSQUE SYSTEM USING RAD AND CSI

Effendi, Diana, Dhaniawaty, Rani Puspita, Hidayat, Rahmat, Alghani, Muhammad
Abstract: Abstract: Mosques are places of jamaah and centers of social and economic activity for Muslims. Still, in the process of managing their activities, DKM administrators often face challenges related to efficiency, integration,… ion, and transparency of information. This research aims to develop a web-based Mosque Management Information System (SIMMAS) that integrates the management of ZISWAF (zakat, infaq, sadaqah, waqf), qurban, inventory, activity information, and digital payments via QRIS. Using the Rapid Application Development (RAD) method, the system was designed to be developed quickly and in alignment with user needs. The evaluation was conducted using the Customer Satisfaction Index (CSI) approach, involving 60 respondents comprising mosque administrators and congregants. The results show that all SIMMAS services received CSI scores above 85%, indicating a high level of user satisfaction, particularly with the religious lecture scheduling feature. Nevertheless, there remains room for improvement, especially in the responsiveness and empathy aspects of financial and inventory services. This research is expected to serve as a foundation for the continued development of SIMMAS to become more effective, efficient, and digitally integrated in mosque management.   Keywords: user satisfaction; mosque information system; CSI; SIMMAS; ZISWAF   Abstrak: Masjid merupakan tempat ibadah, pusat aktivitas sosial dan ekonomi umat Islam, namun dalam proses pengelolaan kegiatannya, pengurus dkm kerap menghadapi tantangan terkait efisiensi, integrasi, dan transparansi informasi Penelitian ini bertujuan untuk mengembangkan Sistem Informasi Manajemen Masjid (SIMMAS) berbasis web yang mengintegrasikan pengelolaan ZISWAF, qurban, inventaris barang, informasi kegiatan, serta pembayaran digital melalui QRIS. Dengan menerapkan metode Rapid Application Development (RAD), sistem ini dirancang agar dapat dikembangkan secara cepat dan sesuai dengan kebutuhan pengguna. Evaluasi dilakukan menggunakan pendekatan Customer Satisfaction Index (CSI), yang melibatkan 60 responden dari kalangan pengurus dan jamaah masjid. Hasil evaluasi menunjukkan bahwa seluruh layanan SIMMAS memperoleh nilai CSI di atas 85%, mencerminkan tingkat kepuasan yang tinggi, khususnya pada fitur jadwal kajian. Meski demikian, masih terdapat ruang untuk perbaikan, terutama pada aspek responsivitas dan empati dalam layanan keuangan dan pengelolaan inventaris. Penelitian ini diharapkan dapat menjadi dasar pengembangan berkelanjutan SIMMAS dalam mendukung tata kelola masjid yang lebih efektif, efisien, dan berbasis digital.   Kata Kunci: kepuasan pengguna; sistem informasi masjid; CSI; SIMMAS; ZISWAF

EVALUATION IT GOVERNANCE BASED ON COBIT 2019 FRAMEWORK AT BUANA PERJUANGAN UNIVERSITY

Yazid, Muhammad Abi, Hananto, April Lia, Priyatna, Bayu, Paryono, Tukino
Abstract: Abstract: The utilization of Information Technology (IT) in higher education institutions is crucial for supporting academic and administrative activities. The Data and Information Center (PUSDATIN) of UBP Karawang manages… es various IT services, such as Sistem Informasi Perguruan Tinggi (SIPT), e-learning Buana Online Course (BOC), and others. This study aims to evaluate the maturity level of IT governance at UBP Karawang to ensure alignment with the university's strategic goals and identify areas requiring improvement. The research employs a quantitative descriptive method based on COBIT 2019, with data collected from 92 respondents, analyzed through goals cascade mapping and maturity level measurement. The evaluation results across 14 COBIT 2019 domains indicate that the IT governance maturity level at UBP Karawang is at Level 4 (Quantitatively Managed) with a score of 3.86 and an average gap of 1.13 from the expected level. The findings suggest that while IT governance at UBP Karawang is well-managed, there is still room for improvement. Therefore, several recommendations are proposed to optimize IT governance effectiveness, ensure regulatory compliance, and support the achievement of the university's strategic objectives.             Keywords: COBIT 2019; IT evaluation; IT governance; maturity level.   Abstrak: Pemanfaatan Teknologi Informasi (TI) di perguruan tinggi sangat krusial untuk mendukung aktivitas akademik dan administratif. Pusat Data dan Informasi (PUSDATIN) UBP Karawang mengelola berbagai layanan TI, seperti Sistem Informasi Perguruan Tinggi (SIPT), e-learning Buana Online Course (BOC) dan lain-lain. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola TI di UBP Karawang guna memastikan keselarasan dengan tujuan universitas serta mengidentifikasi area yang memerlukan perbaikan. Penelitian ini menerapkan metode deskriptif kuantitatif berbasis COBIT 2019, dengan data diperoleh dari 92 responden, dianalisis melalui pemetaan goals cascade dan pengukuran maturity level. Hasil evaluasi pada 14 domain COBIT 2019 menunjukkan tingkat kematangan TI UBP Karawang berada di Level 4 (Terkelola secara Kuantitatif) dengan skor 3.86, serta rata-rata gap 1.13 dari tingkat yang diharapkan. Kesimpulan dari penelitian ini mengindikasikan bahwa meskipun tata kelola TI di UBP Karawang telah terkelola dengan baik, masih terdapat ruang untuk perbaikan. Oleh karena itu, beberapa rekomendasi diajukan guna mengoptimalkan efektivitas tata kelola TI, menjamin kepatuhan terhadap regulasi, serta mendukung pencapaian tujuan strategis universitas.   Kata kunci: COBIT 2019; evaluasi TI; maturity level; tata kelola TI.  

ANALYSIS AND DESIGN OF SCM METHODS IN TOKO 66 WEBSITE-BASED

Maha Putra, Guntur, Prasasti, Andrean, Dwi Sena, Maulana
Abstract: Clothing is a basic human need besides food and shelter. Human needs clothing to protect and cover them self. Toko 66 is a business that operates in the field of products and services. This business offers various types… of products such as clothes, trousers and also shirts that are second hand, aka used. The absence of distribution transaction channels from upstream to downstream is one of the business problems at Toko 66. Therefore, a system such as Supply Chain Management is needed which can manage the flow of transactions from upstream to downstream and can also make it easier for owners to create sales reports. Based on the research results, it can be found that a system has been created that implements web-based Supply Chain Management to help owners, admins, suppliers and customers in carrying out transaction flows from upstream to downstream. The business process from upstream to downstream has also been running in accordance with the Supply Chain Management procedures that apply at the research object location so that it can provide information regarding the existence of sufficient product stock to ensure a good transaction flow from upstream to downstream.             Keywords: supply chain management; clothes; stock; transaction; distribution

LITERATURE REVIEW OF THE APPLICATION FRAMEWORK IN THE ENTERPRISE ARCHITECTURE OF SECONDARY SCHOOLS

Lubis, Rivaldi, Panjaitan, Erwin Setiawan
Abstract: Abstract: The widespread use of information and communication technology (ICT) has enhanced effectiveness and quality in management, research, and education at educational institutions. In this digital age, secondary schools… ools are required to improve operational efficiency and educational strategies through the use of information technology. Therefore, the implementation of an enterprise architecture (EA) framework is crucial to ensure a strategic alignment between educational goals and technology. However, before implementing the framework, schools must evaluate various factors that influence the suitability and effectiveness of EA, including current technology needs, staff competencies, existing infrastructure conditions, and other factors. This study gathers and analyzes data from related studies, and the results indicate the importance of understanding EA principles to optimize academic and administrative processes. By considering variables in the selection of the EA framework, evaluating school readiness, and identifying existing challenges, this research aims to assist secondary schools in effectively implementing EA. The expected outcome of this research provides theoretical support for the adoption of EA, thus facilitating more efficient strategic and operational planning in secondary schools.       Keywords: enterprise architecture; framework; information and communication technology; secondary school.    Abstrak: Penggunaan teknologi informasi dan komunikasi (TIK) secara luas telah meningkatkan efektivitas dan kualitas dalam manajemen, penelitian, dan pendidikan di institusi pendidikan. Di era digital ini, sekolah menengah dituntut untuk meningkatkan efisiensi operasional dan strategi pendidikan melalui pemanfaatan teknologi informasi. Oleh karena itu, penerapan framework arsitektur enterprise (EA) menjadi penting untuk memastikan aliansi strategis antara tujuan pendidikan dan teknologi. Namun, sebelum penerapan framework dilakukan, sekolah harus mengevaluasi berbagai faktor yang mempengaruhi kesesuaian dan efektivitas EA, termasuk kebutuhan teknologi terkini, kompetensi staf, kondisi infrastruktur yang ada, dan faktor lainnya. Penelitian ini mengumpulkan dan menganalisis data dari studi terkait, hasilnya menunjukkan bahwa pentingnya pemahaman tentang prinsip-prinsip EA untuk mengoptimalkan proses akademik dan administratif. Dengan mempertimbangkan variabel-variabel dalam pemilihan framework EA, evaluasi kesiapan sekolah, dan identifikasi tantangan yang ada, penelitian ini bertujuan untuk membantu sekolah menengah dalam mengimplementasikan EA secara efektif. Diharapkan hasil dari penelitian ini memberikan kontribusi teoretis yang mendukung pengadopsian EA, sehingga memfasilitasi perencanaan strategis dan operasional yang lebih efisien di sekolah menengah. Kata kunci:arsitektur enterprise; framework; sekolah menengah; teknologi informasi dan komunikasi.