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Showing 61 articles found for "Interpersonal"

REVAMPING MANAGEMENT EDUCATION: THE POWER OF PROJECT-BASED LEARNING

Friscilla Wulan Tersta1, Linardo Pratama, Riri Ardianti, Firman
Abstract: Project-Based Learning (PjBL) has emerged as an innovative educational approach that bridges the gap between theoretical knowledge and practical application. This study explores the impact of PjBL on students' learning experiences,… xperiences, particularly in real-world engagement, collaborative teamwork, social interaction, and problem-solving skills. Findings from interviews with multiple informants highlight that PjBL provides students with new experiences beyond the traditional classroom setting, allowing them to engage directly with the school environment. Through collaborative projects, students develop interpersonal skills, enhance communication, and strengthen teamwork. Additionally, PjBL fosters adaptability and problem-solving abilities, equipping students with essential 21st-century competencies. These results align with the theoretical perspectives of Krajcik & Blumenfeld (2006) and Blumenfeld et al. (1991), which emphasize the significance of experiential learning and social interaction in deepening students’ understanding. Overall, PjBL offers a transformative learning experience by making education more meaningful, engaging, and relevant to real-world challenges

DETERMINANTS OF INFORMATION SYSTEM SUCCESS IN INDONESIA: SYSTEM REQUIREMENTS, TEAM CAPABILITIES, AND STAKEHOLDER INVOLVEMENT

Faidatul Hikmah, Sinung Suakanto
Abstract: Success in information system projects has a significant impact on the development of information technology. The research specifically explores the factors that can influence the success and failure of information system… m projects in Indonesia. The research method applied is a double linear regression analysis of a case study involving 67 information system projects that have been completed by various organizations and companies in Indonesia. Some of the major findings of this study cover critical aspects that have a significant impact on the performance of information system projects. Analysis of project information system requirements is identified as one of the key factors affecting the success of the project. Team capabilities, both in terms of technical skills and interpersonal coordination, are also important elements that correlate with project outcomes. The involvement of stakeholders throughout the project cycle has also proved to have a positive impact. It is understood that involving stakeholders actively can enhance a better understanding of user needs and minimize the risk of change of requirements in the middle of the way. By gaining in-depth insight into these key factors, this research makes valuable contributions to the planning, development, and implementation of future information system projects in Indonesia.

THE APPLICATION OF WORD OF MOUTH (WOM), SERVICE QUALITY, AND BRAND IMAGE ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE AT AS SYIFAA PHARMACY IN MAJALENGKA

Robi Latansa, Putu Nina Madiawati, Mahir Pradana
Abstract: This study investigates how Word of Mouth, service quality, and brand image influence B2B customer loyalty at As-Syifaa Pharmacy in Majalengka, with customer satisfaction acting as a mediating variable. A quantitative approach… proach was applied using the SEM-PLS method, drawing on data from 300 purposively selected customers. The analysis included measurement of validity and reliability, followed by structural model testing to identify both direct and indirect relationships among variables. The findings reveal that Word of Mouth, service quality, and brand image each play a meaningful role in enhancing customer satisfaction, which in turn becomes the strongest predictor of customer loyalty. Satisfaction was also found to mediate the effects of the three antecedent variables, either fully or partially, highlighting its central role in shaping long-term business relationships. These results indicate that building B2B customer loyalty requires more than consistent operational performance; it also depends on maintaining a credible brand reputation and fostering positive relational communication within the business network. Based on these insights, the study recommends strengthening service standards, reinforcing brand consistency, and managing interpersonal communication to support sustainable loyalty among B2B partners.

ANALYSIS OF ILLOCUTIONARY SPEECH ACTS IN THE FILM NORAH

Muhammad Nashi Huddin Ubaidillah, Rima Mella, Khusnul Fatimah, Zulfan, Khairawati
Abstract: This study investigates the forms and functions of illocutionary acts in the film Norah (2023) using a qualitative descriptive approach. The research problem centers on how dialogic interactions and rural Saudi socio-cultural… tural contexts shape the distribution of illocutionary types. Data were collected via observation and note-taking, then classified according to Searle’s five categories (assertive, directive, commissive, expressive, declarative) and analyzed through three stages: data collection, analysis, and presentation. The findings reveal that illocutionary speech acts in the film Norah are dominated by directives in the form of commands, prohibitions, and invitations, which highlight the speaker’s role in controlling actions. In addition, expressive and commissive acts appear in the form of advice, requests, and polite expressions that function to maintain harmony and interpersonal closeness. Overall, the use of illocutionary acts in the film reflects social relations and the dynamics of everyday interaction in rural Arab society.

INTERPERSONAL LANGUAGE IN STUDENT INTERACTION DISCOURSE IN THE CLASS OF SMP NEGERI 5 MANUJU (FUNCTIONAL SYSTEMIC LINGUISTICS STUDY)

irma, Irmawati, Munirah, Siti Suwadah Rimang
Abstract: This study analyzes the interpersonal language actions used by students in class interactions at SMP Negeri 5 Manuju with the Functional Systemic Linguistics (LSF) approach. This approach emphasizes the role of language… as a tool to build social meaning and facilitate interaction in the context of learning. The purpose of the research is to understand how students use language to communicate, coordinate, and negotiate meaning in learning activities. The research method used is qualitative descriptive with data collection through direct observation of classroom interactions, in-depth interviews with teachers and students, and documentation in the form of recordings and field notes. Data analysis is carried out interactively through the stages of collection, reduction, presentation, and extraction of meaning from interpersonal utterances that appear in learning. The results showed that students' interpersonal language actions were realized through three types of mood clauses: interrogative, used to ask questions and ask for clarification; declarative, used to convey an opinion or information; and imperative, used to direct group work with mitigation to maintain social harmony. The function of this language act is not only to convey information, but also to build social relationships, organize group collaboration, and provide subtle approval or support. These findings provide an overview of how language plays a role in shaping communicative and collaborative interactions in the classroom.

THE RELATIONSHIP BETWEEN WORKLOAD AND WORK STRESS AMONG EMPLOYEES AT PT EVERBRIGHT RANTAUPRAPAT BRANCH (Case Study: Jalan Adam Malik, Darat, South Rantau District)

Henny Pratiwi, Nurfadillah
Abstract: This study aims to determine “The Relationship Between Workload and Work Stress Among Employees at PT Everbright Rantauparapat Branch.” Workload was measured through indicators of targets to be achieved, working conditions,… itions, use of working time, work standards, and work stress was measured through indicators of task demands, role demands, organizational leadership, and interpersonal demands. The research population consisted of 36 people with a saturated sampling technique. Primary data were obtained from Likert-scale questionnaires. Based on the results of data analysis conducted, it was found that the research data met the normality assumption, as indicated by a significant value of 0.087, meaning that the data were normally distributed. In addition, the results of the linearity test showed a significance value of deviation from linearity of 0.500, which means that the relationship between workload and work stress is linear. Furthermore, the results of the simple linear regression test showed that there was a relationship between workload and work stress with a result of 0.534, meaning that there is a fairly strong relationship between workload and work stress.

IMPLEMENTATION OF THE VALUES OF PANCASILA, MUTUAL COOPERATION, TOLERANCE, AND SOCIAL CONCERN IN SOCIAL STUDIES EDUCATION IN JUNIOR HIGH SCHOOL

Fathin Al-Ghithrif, Salsabila Barokatu Lana, Wahyunengsih
Abstract: Tinjauan terhadap lima belas penelitian meneliti integrasi nilai-nilai Pancasila (kerja sama, toleransi, dan tanggung jawab sosial) dalam studi sosial SMP di Indonesia. Temuan penelitian menunjukkan bahwa pedagogik kontekstual,… kstual, berbasis proyek, berbasis masalah, dan kolaboratif secara efektif menumbuhkan nilai-nilai ini. Pembelajaran aktif, yang menggabungkan keterlibatan masyarakat dan aksi sosial, secara signifikan meningkatkan kerja sama, toleransi, dan keterlibatan warga negara siswa. Penelitian ini sangat menyarankan adanya hubungan positif antara nilai-nilai Pancasila yang terintegrasi dan peningkatan pengembangan sosial-emosional, yang mencakup manajemen emosi dan keterampilan interpersonal. Meskipun terdapat tantangan seperti pelatihan dan sumber daya guru yang tidak memadai, Kurikulum Merdeka memberikan peluang untuk perbaikan. Penelitian ini merekomendasikan pengembangan profesional guru yang terarah, sumber daya yang relevan secara kontekstual, dan praktik pembelajaran reflektif untuk mendorong internalisasi nilai yang lebih dalam, yang pada akhirnya mendorong kewarganegaraan yang bertanggung jawab dan terlibat.

COMMUNICATION PATTERNS BETWEEN TEACHERS AND STUDENTS IN THE TEACHING AND LEARNING PROCESS (SMK ISLAMIC CENTER BAITURRAHMAN)

Chamami, M. Rikza, Amalia, Natasya Ayu
Abstract: This study aims to examine and analyze communication patterns between teachers and students in the teaching and learning process at SMK Islamic Center Baiturrahman. Communication between teachers and students plays a crucial… cial role in creating an effective and conducive learning atmosphere. This study uses a descriptive qualitative approach with observation, interview, and documentation methods as data collection techniques. The results of the study indicate that communication patterns in this school run in an open, participatory, and religious atmosphere. Teachers not only act as conveyors of information, but also as guides and motivators who establish positive interpersonal relationships with students. Factors such as teaching style, student motivation, and school environmental support influence the smoothness of communication. Effective communication has been shown to improve students' understanding of the subject matter and strengthen their character and discipline. This study concludes that good communication patterns between teachers and students contribute directly to the achievement of learning outcomes and the formation of students' character holistically.

Penerapan Pembelajaran Project Based Learning untuk Meningkatkan Kemampuan Berkomunikasi Peserta Didik SMP dalam Pembelajaran di Kelas

Herisa Sintia, Desy Safitri, Sujarwo
Abstract: This study aims to examine the effectiveness of the Project Based Learning (PjBL) model in enhancing the communication skills of junior high school students through a literature review approach. The study critically analyzes… yzes a range of scholarly literature and recent research findings concerning the implementation of PjBL, particularly in the context of developing oral, written, and interpersonal communication skills within primary education settings. The findings indicate that PjBL fosters an active, collaborative, and contextual learning environment that significantly contributes to the improvement of students’ communication abilities. Through project completion that involves exploration, presentation, and group interaction, learners are encouraged to articulate ideas effectively, engage in active listening, and produce writing with logical and argumentative structure. Moreover, the model has been shown to enhance students' self-confidence, independence, and sense of responsibility toward their own learning process. Nonetheless, the implementation of PjBL continues to face several challenges, including limited instructional time, insufficient teacher understanding of meaningful project design, and inadequate supporting resources. Without systemic support and continuous professional development for educators, the application of this model risks becoming a mere formality with little substantive impact. Therefore, this study recommends further empirical research using a mixed-methods approach to investigate the effectiveness of PjBL across various subjects and educational levels. Such studies are expected to strengthen the theoretical foundation and promote the adoption of PjBL as a transformative learning strategy in shaping learners.

Kontribusi Kompetensi Dignostik dan Komunikasi Interpersonal Pelayanan Pastoral terhadap Sikap Beriman Kaum Muda dalam Gereja

Gerbin Tamba, Donald Loffie Muntu, Joseph H. Sianipar
Abstract: The pastor plays various important roles in the congregation, such as preacher, teacher, priest, administrator, and counselor. Among all these roles, the counselor holds the greatest responsibility. The task of pastoral… counseling includes providing emotional and spiritual support to the congregation. In addition to helping the congregation overcome emotional, mental, and spiritual issues, counseling also assists them in discovering their identity, life calling, and potential, so that they can develop holistically in life. Pastoral counseling is a form of interpersonal communication that requires the pastor to have good communication skills. The ability to build strong relationships with the congregation significantly influences their spiritual development. Additionally, empathy and compassion are qualities that pastors must possess to support their interpersonal skills. Diagnostic skills are also crucial for a pastoral counselor. With these skills, the counselor can identify the problems faced by the congregation and provide assistance or refer them for further treatment. Interpersonal skills help build open relationships, while diagnostic abilities are essential in identifying the root causes of the congregation's issues. In the diagnostic process, assessment and interpretation skills are vital to understanding the congregation's problems comprehensively—emotionally, mentally, socially, culturally, and spiritually—so that the solutions provided can be effective and accurate. Pastoral counseling plays a significant role in supporting the growth of faith and overall well-being of the congregation.