Abstract:Abstract: Public speaking is an important skill for every person and organization to have. In doing public speaking, it takes careful practice to get used to convey a topic in front of many people. However, in reality, many…
any people and youth have low public speaking skills, which makes it difficult for them to express their opinions in front of many people, so a public speaking training for youth groups is held so that participants who take part in the training understand the importance of having public speaking skills and how to improve these skills. . In addition, this public speaking training is needed in youth organizations so that in internal and external communication there is no miscommunication and expressing opinions. The method used in this activity is a participatory act review. This activity received a positive response from the participants, as seen from the enthusiasm of the participants and active in asking, discussing, and answering questions posed by the presenters. In addition, based on the Pre-Test and Post-Test questionnaires that have been given to 22 training participants, the results are very good. Where based on the post-test filled by 22 people, there are 17 people who get good results with a vulnerable value of 76-100, only 5 people with a value (56-75) this shows much improvement from the results of the previous pre-test, which only 5 people get good grades
Keywords: public speaking; training; youth organization.
Abstrak: Public speaking merupakan skill yang penting untuk dimiliki oleh setiap orang maupun organisasi. Dalam melakukan public speaking dibutuhkan latihan yang matang agar terbiasa dalam menyampaikan suatu topik di depan banyak orang. Namun kenyataannya, banyak masyarakat maupun pemuda yang memiliki kemampuan public speaking rendah, yang menyebabkan mereka sulit menyampaikan pendapat di depan banyak orang, maka diadakanlah pelatihan public speaking bagi karang taruna ini agar peserta yang mengikuti pelatihan memahami pentingnya mempunyai keterampilan public speaking dan bagaimana meningkatkan keterampilan tersebut. Selain itu, pelatihan public speaking ini diperlukan dalam organisasi karang taruna agar dalam komunikasi internal maupun eksternal tidak terjadinya miscommunication dan menyampaikan pendapat. Metode yang digunakan dalam kegiatan ini adalah kaji tindak partisipati. Kegiatan ini mendapatkan respon yang positif dari peserta, yang dilihat dari antusiasme para peserta dan aktif dalam bertanya, berdiskusi, dan menjawab pertanyaan yang dilontarkan oleh pemateri. Selain itu, berdasarkan angket pengisian Pre-Test dan Post Test yang sudah diberikan kepada 22 peserta pelatihan menunjukan hasil yang sangat baik. Dimana berdasarkan post-test yang diisi oleh 22 orang terdapat 17 orang yang mendapatkan hasil baik dengan rentan nilai 76-100, cukup 5 orang dengan nilai (56-75) hal ini jauh menunjukan peningkatan dari hasil pre-test sebelumnya, yang hanya 5 orang mendapat nilai baik
Kata kunci: karang taruna; pelatihan; public speaking.
Abstract:Through digital literacy in order to improve knowledge, by carrying out community service, it plays an important role with training on efforts to improve community digital literacy which was carried out in Tanjung Medan…
village, with participants who were followed by the community and Tanjung Medan village officials. raised the title of service, namely "Efforts to Improve Digital Literacy Tanjung Medan Village Community". In delivery of the material presented is very good. Before carrying out the information technology knowledge training activity, a test was held, it turned out that it was known that those who did not know how to use information technology The use of the internet with the aim of serving the community in Tanjung Medan village was very positively responded and brought transformation to residents of Tanjung Medan village. The information technology digital literacy knowledge training on the internet was carried out Post-Test at the presentation material by community service team by lecturers and students at Labuhanbatu University. other factors, such as the unavailability of infrastructure during the training, and the different abilities of participants, it is necessary to try training and education on using the internet for residents of Tanjung Medan Village in the future.
Keyword: digital literacy; improvement efforts; tanjung medan village
Abstract:Abstract: Spelling Bee is a word spelling game which assessed the accuracy of words and the pronunciation of the letters in English. MTSN 7 Bungus, Padang was chosen as PKM partners due to the students’ low English language…
h language skills and interest. Therefore, through the Spelling Bee competition, the team tried to improve the students’ skills and interest in learning English language, especially their ability to write and spell words correctly. In this competition, there were 280 students previously trained before join the competition. This competition is divided into three rounds, namely the preliminary round, the semi-final round and the final round. In addition, the English teachers also helped to coordinate the competition. During the activity, students were also given lessons on writing and spelling correctly. As a result, students’ enthusiasm in participating in competition can be one of the factors that triggers the enthusiasm and interests in learning so that they get more satisfying learning outcomes. During the competition, students were guided by the English teachers and given clear instructions. After participating in Spelling Bee competition, the students were not only given rewards but also some improvement in their English writing and spelling skills.
Key Words: Spelling Bee, writing, spelling.
Abstrak : Spelling Bee merupakan permainan mengeja kata dengan menilai keakuratan kata dan ketepatan pengucapan huruf yang disebutkan dalam Bahasa Inggris. MTSN 7 Bungus, Padang dipilih sebagai mitra PKM karena kemampuan dan minat Bahasa Inggris siswanya yang sangat rendah. Oleh karena itu, lewat kompetisi Spelling Bee, Tim PKM berusaha untuk meningkatkan kemampuan dan minat siswa terhadap Bahasa Inggris terutama pada kemampuan menulis dan mengeja kata. Dalam Kegiatan Spelling Bee ini, sebanyak 280 siswa dilatih sebelum mengikuti kompetisi Spelling Bee yang terbagi atas tiga babak, yaitu preliminary Round, Semi Final Round dan yang terakhir Final round. Selain itu, guru Bahasa Inggris di sekolah tersebut turut membantu demi kelancaran kegiatan kompetisi ini. Siswa diberikan pelajaran tentang menulis dan mengeja bahasa Inggris dengan benar. Antusias siswa dalam mengikuti kompetisi dapat merupakan salah satu faktor yang memicu semangat dan daya tarik siswa dalam belajar sehingga memperoleh hasil belajar yang jauh lebih memuaskan. Selama kompetisi, siswa dipandu oleh guru bahasa Inggrisnya dan diberikan instruksi yang jelas. Setelah mengikuti kompetisi Spelling Bee ini, siswa siswi MTSN 7 Bungus tidak hanya diberikan reward namun juga dapat meningkatkan kemampuan menulis dan mengeja Bahasa Inggrisnya.
Kata Kunci: spelling bee; writing; spelling.
Abstract:Abstract: Timus is one of the famous traditional foods in the Central Java region. Putri Timus is one of the Small Medium Enterprise (SME) in Karanganyar district producing purple Timus. Timus from Putri Timus have one special…
pecial feature, in which in the inside of the Timus contains Bligo (Benincasa hispida) fruit with various benefits. Although Putri Timus has product differentiation, product by Putri Timus is not well known to the public. The production process was carried out on a home scale and has not fully implemented production standards based on the criteria for Good Food Manufacturing Practices for Home Industry (CPPB-IRTP). This community service program aims to help Putri Timus to implement hygiene requirements in food production based on CPPB-IRTP criteria and increase its marketing capacity. The method used to solve the problems were training of Good Food Manufacturing Practice, improvement of production place, facilitation of production cloths and promotional media. The results obtained after community service activities related to the production aspect were increasing knowledge regarding good food production process and improvement of production place. Regarding the marketing aspect, several promotional media have been installed. In addition, there was also an increasing of sales and profit.
Keywords: traditional food; small medium enterprise; production; marketing
Abstrak: Timus adalah salah satu makanan tradisional yang terkenal di Jawa Tengah. Putri Timus adalah salah satu Usaha Kecil Menengah di kabupaten Karanganyar yang memproduksi timus ungu. Produk dari Putri Timus memiliki satu keistimewaan yakni bagian dalam timus berisi buah Bligo (Benincasa hispida) dengan beragam manfaat. Meskipun produk memiliki diferensiasi, timus isi Bligo hasil produksi Putri Timus belum cukup dikenal masyarakat. Proses produksi dilakukan dalam skala rumahan dimana Putri Timus belum sepenuhnya menerapkan standar produksi berdasarkan kriteria Cara Produksi Pangan yang Baik – Industri Rumah Tangga Pangan (CPPB-IRTP). Program pengabdian masyarakat ini bertujuan membantu Putri Timus untuk dapat menerapkan syarat higiene dalam produksi pangan berdasarkan kriteria CPPB-IRTP serta meningkatkan kapasitas pemasaran. Metode yang digunakan untuk mengatasi permasalahan mitra ialah melalui penyuluhan tentang CPPB-IRTP, pembenahan tempat produksi, fasilitasi pakaian produksi dan media promosi. Hasil yang diperoleh setelah kegiatan pengabdian terkait aspek produksi ialah adanya peningkatan pengetahuan karyawan tentang CPPB-IRTP dan perbaikan tempat produksi yang lebih bersih dan layak. Terkait aspek pemasaran, beberapa media promosi telah dibuat dan dipasang. Selain itu juga terdapat peningkatan jumlah penjualan dan laba dari hasil penjualan timus.
Kata kunci: makanan tradisional; produksi; pemasaran; usaha kecil dan menengah.
Abstract:Abstract: The re-occurrence of the ship accident while sailing in Toba Lake shows that the operational standard procedure (SOP) on safety and security issues, which are then followed by affordable cost aspects, speed and…
timeliness, and convenience aspects have not been implemented effectively and maximally. Therefore the proponent team from the Indonesian Maritime Academy College in Medan proposed community service activities in the form of training and mentoring for target partners to provide scientific education along with the assistance of partner education facilities. The results of this activity are published in scientific journals, electronic mass media. In addition, the activity videos and the improvement of the knowledge and skills of partner HR are outcomes of this activity. The lecture and demonstration methods used in the process provide an understanding of the use of shipping safety equipment. The practice method is directly used to skill in using shipping safety equipment, of course, with the assistance of the proposing team. Observation method is done to observe the ability of partners both during the activity process and afterwards. Observation after the activity is intended to determine the impact of the activities that have been carried out.
Keywords: standard operating procedures, Toba lake, shipping safety equipment
Abstrak: Terjadinya kembali musibah kecelakaan kapal saat berlayar di Danau Toba menunjukkan bahwa standar operasional prosedur (SOP) persoalan keselamatan dan keamanan, yang selanjutnya baru diikuti dengan aspek biaya yang terjangkau, kecepatan dan ketepatan waktu, serta aspek kenyamanan belum dilaksanakan secara efektif dan maksimal. Oleh sebab itu tim pengusul yang berasal dari Perguruan Tinggi Akademi Maritim Indonesia Medan mengusulkan kegiatan pengabdian kepada masyarakat dalam bentuk pelatihan dan pendampingan terhadap mitra sasaran untuk memberikan edukasi ilmiah disertai dengan adanya bantuan sarana edukasi mitra. Hasil dari kegiatan ini dipublikasikan di jurnal ilmiah, media massa elektronik. Selain itu video kegiatan serta peningkatan pengetahuan dan keterampilan SDM mitra merupakan luaran dari kegiatan ini. Metode ceramah dan demonstrasi digunakan dalam proses memberikan pemahaman mengenai penggunaan peralatan keselamatan pelayaran. Metode praktik langsung digunakan untuk keterampilan menggunakan peralatan keselamatan pelayaran tentunya dengan pendampingan tim pengusul. Metode observasi dilakukan untuk mengamati kemampuan mitra baik selama proses kegiatan maupun sesudahnya. Evaluasi sesudah kegiatan ditujukan untuk mengetahui dampak dari kegiatan yang telah dilaksanakan.
Kata kunci: standar operasional prosedur, danau toba, peralatan keselamatan pelayaran
Abstract:Abstract: Accurate bone age estimation is essential for monitoring pediatric growth, diagnosing endocrine disorders, and supporting clinical decision-making. Although deep learning has improved prediction accuracy, limited…
ed studies have systematically examined how increasing model depth affects performance and reliability. This study evaluates the effectiveness of progressively deeper convolutional neural networks, specifically EfficientNet variants B0 to B5, for bone age estimation from hand radiographs. Experiments were conducted using 12,611 hand X-ray images from the RSNA Pediatric Bone Age Challenge dataset on Kaggle. To ensure fair comparison, all models were trained using a unified and consistent training pipeline. Model performance was evaluated using Mean Absolute Error (MAE), Mean Absolute Percentage Error (MAPE), Concordance Correlation Coefficient (CCC), and Pearson correlation coefficient. The results show a consistent improvement in prediction accuracy as model depth increases. Among the evaluated models, EfficientNet-B5 achieved the best performance, with an MAE of 21.5 months, MAPE of 6.23%, CCC of 0.9148, and Pearson’s r of 0.9203. These findings confirm that model scaling plays a critical role in enhancing prediction robustness and clinical reliability. Future work should emphasize external validation across diverse populations and incorporate interpretability techniques, such as Grad-CAM, to improve clinical transparency and trust.
Keywords: bone age prediction; deep learning; model evaluation; clinical validation
Abstrak: Estimasi usia tulang yang akurat sangat penting untuk memantau pertumbuhan anak, mendiagnosis gangguan endokrin, dan mendukung pengambilan keputusan klinis. Meskipun pembelajaran mendalam telah meningkatkan akurasi prediksi, studi yang secara sistematis meneliti bagaimana peningkatan kedalaman model memengaruhi kinerja dan keandalan masih terbatas. Studi ini mengevaluasi efektivitas jaringan saraf konvolusional yang semakin dalam, khususnya varian EfficientNet B0 hingga B5, untuk estimasi usia tulang dari radiografi tangan. Eksperimen dilakukan menggunakan 12.611 gambar sinar-X tangan dari dataset RSNA Pediatric Bone Age Challenge di Kaggle. Untuk memastikan perbandingan yang adil, semua model dilatih menggunakan alur pelatihan yang terpadu dan konsisten. Kinerja model dievaluasi menggunakan Mean Absolute Error (MAE), Mean Absolute Percentage Error (MAPE), Concordance Correlation Coefficient (CCC), dan koefisien korelasi Pearson. Hasil menunjukkan peningkatan yang konsisten dalam akurasi prediksi seiring dengan peningkatan kedalaman model. Di antara model yang dievaluasi, EfficientNet-B5 mencapai kinerja terbaik, dengan MAE sebesar 21,5 bulan, MAPE sebesar 6,23%, CCC sebesar 0,9148, dan Pearson’s r sebesar 0,9203. Temuan ini menegaskan bahwa penskalaan model memainkan peran penting dalam meningkatkan optimasi prediksi dan keandalan klinis. Penelitian selanjutnya dapat menekankan validasi eksternal di berbagai populasi dan menggabungkan teknik interpretasi, seperti Grad-CAM, untuk meningkatkan transparansi dan kepercayaan klinis.
Kata kunci: prediksi usia tulang; deep learning; evaluasi model; validasi klinis
Abstract:Abstract: The rapid expansion of digital learning environments has increased students’ reliance on Learning Management Systems (LMS), including SPOT UPI. However, limited studies have examined the platform’s overall user…
user experience across all User Experience Questionnaire (UEQ) dimensions. This study aims to evaluate the user experience (UX) of SPOT UPI, identify its strengths and weaknesses, and provide recommendations for system improvement. A quantitative-dominant mixed-method design was applied, involving 81 student respondents for the UEQ survey and two participants for follow-up semi-structured interviews selected through purposive sampling. The UEQ data were analyzed to generate mean scores for six UX dimensions, while interview data were thematically analyzed to support the interpretation of quantitative findings. The results indicate that Perspicuity (1.05) and Efficiency (0.78) achieved the highest scores, reflecting adequate clarity and functionality. In Contrast, Stimulation (0.50) and Novelty (-0.15) were the lowest, indicating limited engagement and innovation. Overall, pragmatic quality (0.84) outperformed hedonic quality (0.17), suggesting that users value functionality more than enjoyment. In conclusion, SPOT UPI is generally usable but lacks aesthetic appeal, emotional engagement, and innovative features, highlighting the need for interface redesign and performance optimization to enhance the overall learning experience.
Keywords: learning management system; user experience; user experience questionnaire
Abstrak: Perkembangan pembelajaran digital membuat mahasiswa semakin bergantung pada Learning Management System (LMS), termasuk SPOT UPI. Meski digunakan secara luas, evaluasi pengalaman pengguna secara komprehensif berdasarkan seluruh dimensi User Experience Questionnaire (UEQ) masih belum banyak dilakukan. Penelitian ini bertujuan untuk mengevaluasi user experience (UX) pada SPOT UPI, mengidentifikasi keunggulan dan kelemahannya, serta memberikan rekomendasi perbaikan sistem. Penelitian menggunakan desain penelitian mixed-method dominan kuantitatif, melibatkan 81 responden pada survei UEQ dan dua partisipan pada wawancara semi-terstruktur yang dipilih melalui purposive sampling. Data UEQ dianalisis untuk memperoleh nilai rata-rata pada enam dimensi UX, sedangkan data wawancara dianalisis secara tematik untuk memperkaya interpretasi temuan kuantitatif. Hasil menunjukkan bahwa Perspicuity (1,05) dan Efficiency (0,78) menjadi dimensi dengan skor tertinggi, mencerminkan bahwa SPOT UPI mudah dipahami dan cukup membantu dalam menyelesaikan tugas. Sebaliknya, Stimulation (0,50) dan Novelty (-0,15) memperoleh skor terendah, menandakan rendahnya tingkat keterlibatan dan inovasi yang dirasakan pengguna. Secara keseluruhan, pragmatic quality (0,84) lebih tinggi dibandingkan hedonic quality (0,17), menunjukkan bahwa pengguna lebih mengutamakan aspek fungsional daripada kenyamanan emosional. Temuan tersebut mengindikasikan bahwa SPOT UPI sudah layak digunakan secara fungsional, tetapi masih memerlukan peningkatan pada interface, pengalaman visual, dan fitur inovatif agar dapat memberikan pengalaman belajar digital yang lebih menarik dan optimal.
Kata kunci: learning management system; pengalaman pengguna; user experience questionnaire
Abstract:Abstract: The Ministry of Education, Culture, Research, and Technology, has developed guidelines for the Internal Quality Assurance System or known as SPMI, that is being implemented through the Internal Quality Audit (IQA)…
QA) with the PPEPP cycle, namely Determination (P), Implemen-tation (P), Evaluation (E), Control (P), and Improvement (P). Some universities have implemented IQA with system. The problem is that the system does not line well with the PPEPP cycle, which results in unsatisfactory audit results. The purpose of this study is to evaluate how well the university-owned AQI system features in line the PPEPP cycle and to highlight development opportunities. The method used Feature Oriented Domain analysis (FODA) and Acceptance Testing. This study delivered an analysis of IQA system features that consistent with PPEPP. The FODA results were validated by expert and tested with User Acceptance Test (UAT) with 89.98% user response that the system is acceptable. The research contributes to universities' understanding of the features necessary in the AQI system, which has an impact on the perfection of the university AQI system design in accordance with the PPEPP cycle.
Keywords: FODA; IQA system; PPEPP cycle; SPMI
Abstrak: Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi telah menyusun pedoman Sistem Penjaminan Mutu Internal atau yang dikenal dengan SPMI, yang diimplementasikan melalui Audit Mutu Internal (AMI) dengan siklus PPEPP, yaitu Penetapan (P), Pelaksanaan (P), Evaluasi (E), Pengendalian (P), dan Peningkatan (P). Beberapa perguruan tinggi telah mengimplementasikan AMI dengan sistem. Permasalahannya, sistem tersebut tidak sejalan dengan siklus PPEPP, sehingga hasil audit kurang memuaskan. Tujuan dari penelitian ini adalah untuk mengevaluasi seberapa baik fitur sistem AMI milik perguruan tinggi sejalan dengan siklus PPEPP dan menyoroti peluang pengembangan. Metode yang digunakan adalah analisis Feature Oriented Domain (FODA) dan Acceptance Testing. Penelitian ini menghasilkan analisis fitur sistem AMI yang konsisten dengan PPEPP. Hasil FODA divalidasi oleh ahli dan diuji dengan User Acceptance Test (UAT) dengan 89,98% respon pengguna bahwa sistem dapat diterima. Penelitian ini memberikan kontribusi terhadap pemahaman universitas terhadap fitur-fitur yang diperlukan dalam sistem AMI, yang berdampak pada kesempurnaan desain sistem AMI universitas sesuai dengan siklus PPEPP.
Kata kunci: FODA; siklus PPEPP; sistem AMI; SPMI
Abstract:Abstract: Face recognition based on deep learning has become an important technology in many areas. However, these systems often face challenges in real-world conditions, such as when the face is partially covered by accessories…
essories such as masks or glasses. This study aims to evaluate the effect of data augmentation by adding facial accessories (masks, glasses, and a combination of both) and geometric augmentation on the accuracy of face recognition systems. There are three types of datasets used in this method: the original dataset (category 1), the dataset with facial accessories augmentation (category 2), and the dataset with geometric augmentation (category 3). Data augmentation was performed on the training dataset to increase diversity, followed by the face detection process using SCRFD and feature extraction with ArcFace. The model was then trained using Multi-Layer Perceptron (MLP). Based on the results, adding face accessories (category 2) made the model a lot more accurate, hitting 99% accuracy. In category 3, adding geometric features improved accuracy to 91%. Other evaluation metrics, such as precision, recall, and F1-score, also showed improvement after augmentation. This study concludes that facial accessories augmentation is more effective in improving the accuracy and robustness of face recognition models compared to geometric augmentation.
Keywords: augmentation; deep learning; face recognition; glasses.
Abstrak: Pengenalan wajah berbasis deep learning telah menjadi salah satu teknologi penting dalam berbagai aplikasi. Namun, sistem ini sering kali menghadapi tantangan dalam kondisi dunia nyata, seperti saat wajah tertutup sebagian oleh aksesori seperti masker atau kacamata. Penelitian ini bertujuan untuk mengevaluasi pengaruh augmentasi data dengan menambahkan aksesori wajah (masker, kacamata, dan kombinasi keduanya) serta augmentasi geometris terhadap akurasi sistem pengenalan wajah. Metode yang digunakan melibatkan tiga kategori dataset: dataset asli tanpa augmentasi (kategori 1), dataset dengan augmentasi aksesoris wajah (kategori 2), dan dataset dengan augmentasi geometris (kategori 3). Augmentasi data dilakukan pada dataset pelatihan untuk meningkatkan keberagaman, diikuti dengan proses deteksi wajah menggunakan SCRFD dan ekstraksi fitur dengan ArcFace. Model kemudian dilatih menggunakan Multi-Layer Perceptron (MLP). Hasil penelitian menunjukkan bahwa augmentasi aksesoris wajah (kategori 2) memberikan peningkatan signifikan pada akurasi model, mencapai 99%, sedangkan kategori 3 dengan augmentasi geometris mencapai akurasi 91%. Metrik evaluasi lainnya, seperti precision, recall, dan F1-score, juga menunjukkan peningkatan setelah augmentasi. Penelitian ini menyimpulkan bahwa augmentasi aksesoris wajah lebih efektif dalam meningkatkan akurasi dan ketahanan model pengenalan wajah dibandingkan dengan augmentasi geometris.
Kata kunci: augmentasi; deep learning; kacamata; pengenalan wajah.
Abstract:Abstract: Mosques are places of jamaah and centers of social and economic activity for Muslims. Still, in the process of managing their activities, DKM administrators often face challenges related to efficiency, integration,…
ion, and transparency of information. This research aims to develop a web-based Mosque Management Information System (SIMMAS) that integrates the management of ZISWAF (zakat, infaq, sadaqah, waqf), qurban, inventory, activity information, and digital payments via QRIS. Using the Rapid Application Development (RAD) method, the system was designed to be developed quickly and in alignment with user needs. The evaluation was conducted using the Customer Satisfaction Index (CSI) approach, involving 60 respondents comprising mosque administrators and congregants. The results show that all SIMMAS services received CSI scores above 85%, indicating a high level of user satisfaction, particularly with the religious lecture scheduling feature. Nevertheless, there remains room for improvement, especially in the responsiveness and empathy aspects of financial and inventory services. This research is expected to serve as a foundation for the continued development of SIMMAS to become more effective, efficient, and digitally integrated in mosque management.
Keywords: user satisfaction; mosque information system; CSI; SIMMAS; ZISWAF
Abstrak: Masjid merupakan tempat ibadah, pusat aktivitas sosial dan ekonomi umat Islam, namun dalam proses pengelolaan kegiatannya, pengurus dkm kerap menghadapi tantangan terkait efisiensi, integrasi, dan transparansi informasi Penelitian ini bertujuan untuk mengembangkan Sistem Informasi Manajemen Masjid (SIMMAS) berbasis web yang mengintegrasikan pengelolaan ZISWAF, qurban, inventaris barang, informasi kegiatan, serta pembayaran digital melalui QRIS. Dengan menerapkan metode Rapid Application Development (RAD), sistem ini dirancang agar dapat dikembangkan secara cepat dan sesuai dengan kebutuhan pengguna. Evaluasi dilakukan menggunakan pendekatan Customer Satisfaction Index (CSI), yang melibatkan 60 responden dari kalangan pengurus dan jamaah masjid. Hasil evaluasi menunjukkan bahwa seluruh layanan SIMMAS memperoleh nilai CSI di atas 85%, mencerminkan tingkat kepuasan yang tinggi, khususnya pada fitur jadwal kajian. Meski demikian, masih terdapat ruang untuk perbaikan, terutama pada aspek responsivitas dan empati dalam layanan keuangan dan pengelolaan inventaris. Penelitian ini diharapkan dapat menjadi dasar pengembangan berkelanjutan SIMMAS dalam mendukung tata kelola masjid yang lebih efektif, efisien, dan berbasis digital.
Kata Kunci: kepuasan pengguna; sistem informasi masjid; CSI; SIMMAS; ZISWAF