Abstract:Penelitian ini dilatarbelakangi oleh pentingnya efektivitas komunikasi organisasi lintas sektoral di Biro Kesejahteraan Rakyat (Kesra) Provinsi Jawa Barat. Saat mengoordinasikan Program Pencegahan dan Pengendalian Penyakit…
it Menular dan Tidak Menular (P2PMPTM), Biro Kesra berlatar belakang administrasi publik kerap menghadapi kesenjangan pemahaman akibat maraknya istilah teknis-medis dari instansi kesehatan. Penelitian ini bertujuan mendeskripsikan dinamika komunikasi organisasi serta mengidentifikasi hambatan dalam proses koordinasi tersebut. Metode penelitian menggunakan paradigma konstruktivisme melalui pendekatan kualitatif deskriptif. Data diperoleh dari 8 informan yang dipilih secara purposive sampling melalui wawancara mendalam, observasi, dan studi dokumentasi. Analisis data mengadopsi model interaktif Miles dan Huberman dengan pengujian keabsahan via triangulasi dan member check. Hasil penelitian menunjukkan komunikasi internal Biro Kesra menerapkan dualitas realitas: komunikasi vertikal-formal yang patuh SOP dengan kepemimpinan terbuka (psychological safety), serta komunikasi horizontal antar-staf yang fleksibel. Hambatan utama berupa kerancuan makna (equivocality) istilah medis direduksi melalui siklus pengolahan informasi (enactment, selection via konfirmasi pakar/buku saku, dan retention) serta pendekatan budaya Sunda (silih asih, silih asuh). Sementara itu, hambatan kaku birokrasi diatasi melalui kompromi diskresi, seperti instruksi verbal pada kondisi darurat medis dan strategi "jemput bola" untuk mempercepat koordinasi kebijakan tanpa melanggar regulasi.
Abstract:Adanya ketidaksesuaian informasi yang diberikan dengan produk yang diterima serta persepsi daya saing harga yang masih beragam dialami oleh mahasiswi Administrasi Bisnis di Universitas Wanita Internasional Bandung sehingga…
ga dapat memengaruhi kepuasan konsumen. Tujuan dari penelitian ini untuk mengetahui pengaruh kualitas produk dan harga terhadap kepuasan konsumen mahasiswi Administrasi Bisnis di Universitas Wanita Internasional Bandung pada produk fashion di Shopee Metode penelitian yang digunakan adalah pendekatan kuantiatif dengan sampel 92 orang mahasiswi Administrasi Bisnis di Universitas Wanita Internasional Bandung. Teknik pengambilan sampel dengan menggunakan purposive sampling karena sampel dianggap memahami informasi yang dibutuhkan terkait objek penelitian. Data dikumpulkan dengan menggunakan kuesioner melalui google form. Hasil penelitian menunjukkan bahwa kualitas produk dan harga memiliki pengaruh secara parsial dan simultan terhadap kepuasan konsumen terhadap kepuasan konsumen mahasiswi Administrasi Bisnis di Universitas Wanita Internasional Bandung pada produk fashion di Shopee.
Abstract:Ketersediaan alat kesehatan dan administrasi pelayanan merupakan komponen penting yang mendukung mutu pelayanan di Puskesmas. Pengelolaan yang belum optimal dapat memengaruhi kelancaran pelayanan serta efektivitas kerja…
tenaga kesehatan. Penelitian ini bertujuan untuk menggambarkan manajemen ketersediaan alat kesehatan dan administrasi pelayanan di Puskesmas Kota Barat. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Informan penelitian berjumlah enam orang yang dipilih secara purposive, terdiri atas Kepala Puskesmas, Kepala Tata Usaha, penanggung jawab logistik alat kesehatan, staf administrasi, tenaga kesehatan, dan pasien. Pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan telaah dokumen. Data dianalisis menggunakan model analisis interaktif Miles dan Huberman melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa manajemen ketersediaan alat kesehatan telah dilaksanakan melalui perencanaan, pendataan, pengecekan, pemeliharaan, dan pengusulan kebutuhan alat melalui Rencana Kebutuhan Barang Milik Daerah (RKBMD). Namun, pengadaan beberapa alat kesehatan belum terealisasi secara optimal sehingga ketersediaan alat seperti tensimeter dan timbangan masih terbatas. Administrasi pelayanan telah memanfaatkan Sistem Informasi Manajemen Puskesmas (SIMPUS) yang didukung pencatatan manual. Kendala yang ditemukan meliputi jaringan internet yang tidak stabil, gangguan pada aplikasi SIMPUS, serta keterbatasan komputer dan printer. Manajemen ketersediaan alat kesehatan dan administrasi pelayanan di Puskesmas Kota Barat telah berjalan sesuai prosedur, namun belum optimal karena keterbatasan sarana, keterlambatan pengadaan alat kesehatan, dan kendala teknis pada sistem administrasi. Diperlukan peningkatan dukungan sarana dan prasarana serta tindak lanjut pengadaan alat kesehatan untuk meningkatkan mutu pelayanan.
Abstract:Penelitian ini bertujuan untuk mengetahui kondisi gender diveristy, menganalisis pola keterlibatan perempuan, mengidentifikasi faktor penghambat, serta menyusun rekomendasi strategis penerapan gender diversity dalam operasional…
asional logistik ekspor-impor di PT Dirgantara Indonesia (Persero). Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus tunggal. Data dikumpulkan melalui wawancara mendalam terhadap enam informan yang dipilih secara purposif, mencakup staff operasional, supervisor, dan akademisi, serta didukung observasi partisipatif dan telaah dokumen. Hasil penelitian menunjukkan bahwa pembagian tugas antara karyawan laki-laki dan perempuan pada dasarnya berorientasi pada kompetensi dan kebutuhan operasional, namun dalam praktiknya masih dipengaruhi asumsi kapastias fisik, sehingga perempuan lebih banyak ditempatkan pada pekerjaan administratif. Meski demikian, perusahaan memiliki kekuatan berupa gaya kepemimpinan yang adaptif dan budaya tim kerja yang kolaboratif. Penelitian ini menyimpulkan bahwa gender diversity di divisi logistik ekspor-impor di PT Dirgantara Indonesia telah berjalan secara fungsional, tetapi belum sepenuhnya inklusif secara struktural, terutama pada jalur karier vertikal. Rekomendasi strategis yang dihasilkan meliputi transparasi sistem promosi, pelatihan kepemimpinan inklusif, dan mekanisme pelaporan keluhan yang responsif.
Abstract:The development of a computer-based village fund management information system to improve the efficiency and transparency of village fund management. This system is designed to assist village governments in managing and…
monitoring village fund users, thereby improving accountability and the quality of service to the community. This system will include features such as village data management, budget management, expenditure management, and reporting. Thus, this system is expected to help improve the quality of village fund management and improve the welfare of the village community. Payola Umbu Village, as one of the areas managing village funds, still faces challenges in terms of administration and reporting of funds. Limited technology and human resources are major obstacles to the effective management of village funds. The manual system that is still used often results in data that is not integrated and difficult to account for. This Village Fund Allocation Application should be used by administrators who understand computerized systems, so that the information presentation can be done better
Abstract:Micro, Small, and Medium Enterprises (MSMEs) are a vital pillar of the national economy. However, many MSMEs struggle to access government assistance due to manual, opaque, and time-consuming administrative processes. Therefore,…
erefore, a web-based information system is needed to facilitate the submission of aid proposals quickly, easily, and accountably. Other issues include the disorganized documentation of incoming proposals and the slow verification process by relevant parties. Its function is to assist business actors in submitting aid proposals using a web-based information system, facilitating the development of MSMEs in Southwest Sumba Regency and expanding their business networks. The resulting website will be highly interactive, as it facilitates smooth communication between the aid proposal applicant and the MSME, thus building a community within the MSME. The resulting MSME proposal submission application can assist staff, customers, and potential customers in processing MSME proposals more quickly and efficiently
Abstract:Puskesmas merupakan tempat alternatif berobat bagi masyarakat selain rumah sakit. Dari segi biaya yang murah keberadaan puskesmas hampir ada disetiap kecamatan, dalam pelayanannya puskesmas memiliki pegawai dan dokter yang…
ng ahli dibidangnya masing - masing. Sebagaimana telah diketahui, Pelayanan pasien adalah salah satu aktivitas rutin yang dilakukan pada UPTD Kesehatan Puskesmas Walla Ndimu. UPTD Kesehatan Puskesmas Walla Ndimu merupakan sebuah sarana kesehatan untuk melayani berbagai macam pelayanan kesehatan bagi masyarakat di Kodi Bangedo. Berdasarkan survei yang peneliti lakukan saat kerja praktek di puskesmas proses pelayanan yang Ada di Puskesmas Walla Ndimu masih dikerjakan dengan cara pencatatan dalam bentuk tulisan tangan, baik dari pengumpulan data, pengolahan data, penyajian informasi, dan laporannya. Serta pelayanan pasien seperti melakukan pendaftaran, konsultasi atau pengobatan pasien masih kurang efektif dan belum memanfaatkan teknologi. Dengan adanya sistem informasi pengolahan data pasien rawat inap dapat mempermudah dan membantu meringankan tugas staf/admin pada Puskesmas Walla Dimu
Abstract:The Public Works and Spatial Planning Agency (PUPR) is a strategic institution in the implementation of infrastructure development, spatial planning, and basic public services such as the provision of drinking water, sanitation,…
itation, and other regional infrastructure. One of the implementing technical units under the coordination of the PUPR Agency is the Regional Technical Implementation Unit for Drinking Water Supply Systems (UPTD SPAM), which plays a crucial role in ensuring the availability of adequate and sustainable clean water services for the community. In carrying out its duties, the UPTD SPAM produces and handles various administrative and technical documents, ranging from project planning, financial reports, cooperation contracts, operational data, to documentation of activity results. To date, the process of managing these documents has been carried out manually using conventional archiving systems, such as physical recording, storage on shelves or filing cabinets, and distribution of documents through print media. This method is not only time-consuming and costly, but also increases the risk of data loss, damage, and duplication. Based on the research that has been conducted, the researcher draws the following conclusions: A web-based archive management information system that is integrated with a database can help avoid typing errors in the data management process. The storage procedures for incoming and outgoing mail are the same, namely checking, indexing, coding, sorting and placing
Abstract:SMP Santo Arnoldus Janssen is an educational institution committed to providing quality educational services. Along with the increasing number of students, academic data, and other administrative needs, the manual management…
ment of student data, parents/guardians, academic, attendance, and administrative information has begun to become an obstacle in the efficiency and accuracy of work. Processes such as recording student data, managing grades, class schedules, and academic reports are still mostly done manually using physical documents or non-integrated applications, so they are prone to errors, data loss and require a long time. In addition, student data is still recorded manually using books, vulnerable to data loss or damage, difficult to perform data searches quickly, takes a long time to make academic and attendance reports, each teacher or section (Administration, Homeroom Teacher) manages the data individually. Based on the problems described above, the author is interested in conducting research with the title of design and implementation of a student database management system at SMP Santo Arnoldus Janssen. The results obtained can help present accurate and relevant value processing information. Can save time for recording values in report cards, value list reports, student and teacher value summaries will be easier to inform. The results of student data reports for each child, the required monthly value recap reports will be easily obtained on time
Abstract:Public Services at the Office of Investment and One-Stop Integrated Services of Southwest Sumba Regency are basic services in government administration. Public Services are an important indicator in assessing government…
performance, both at the central and regional levels. Quality public services have implications for public satisfaction, because the public directly assesses the performance of the services provided. The low quality of Services in Southwest Sumba has so far encouraged the government to immediately improve the quality of services, especially those related to the required service licensing services, which are adjusted to the capabilities and needs of the region in managing them. Then, another problem found in the community is that the public does not understand the information related to licensing services that can be done online due to the lack of socialization from officers of the Office of Investment and One-Stop Integrated Services of Southwest Sumba Regency regarding licensing that can be accessed online. The results of the Naïve Bayes method classification with a total of 71 positive sentiments and 31 negative sentiments. The accuracy value is 78.36%, margin of error is 9.10%, positive prediction precision is 85.92%, negative prediction precision is 61.292%, positive data recall is 83.56%, and negative data recall is 65.52%.