Abstract:The existence of banking institutions has an important role in the country's economy. Banking institutions have three main functions, namely financial intermediary, agent of development and agent of trust. The existence…
and sustainability of banking institutions must be pursued as much as possible by bank managers, because their existence can improve the economy. One of the efforts made by banking institutions is to channel credit to parties in need to meet customer needs and obtain benefits for banking institutions. The research method includes explanatory-descriptive-quantitative research. The population is 24,675 consumer credit customers of BRIGuna Bank BRI in the horseshoe area, East Java. The sample is 250 customers who have received BRIGuna consumptive credit at least twice in a row, using non-probability sampling-purposive sampling on a quota basis. Analysis tools and techniques using SPSS, SEM, and AMOS version 24. Data collection techniques using a questionnaire / google form and interviews. Service quality and innovation of a bank will improve the company's image, sustainable competitive advantage based on loyalty and the intention to re-elect in one bank. Innovation also affects customer satisfaction, while loyalty-based sustainable competitive advantage is also influenced by the image of banking companies. Loyalty-based sustainable competitive advantage affects the intention to re-elect in a bank. Further research to be more specific on the quality of consumer credit services, requires a collaborative approach to customers which is social capital and focuses on innovation that provides convenience for customers while maintaining the company's image in the eyes of customers because this is the key to a loyalty-based sustainable competitive advantage.
Abstract:Abstract: In analyzing information, it is possible for experts to disclose information with uncertain recognition. For example, with the use of consent, the use is large and almost certain. In overcoming uncertainty in the…
he system, experts can use the certainty factor (CF) method. This method can overcome reality with a level of certainty based on facts so that it can explain the confidence of an expert. CF can be applied in an expert system to build a program that can diagnose a set of rules. In this study CF was implemented in an expert system diagnosing seahorse disease. Sea horses have a high trading value, both in living and dead conditions. Therefore, sea horses, including animals that are protected by population. In this study, developing an expert system application that can diagnose seahorse disease can help determine the level of trust of experts and users who use related cases. Based on the test results, it shows that CF is able to cope well and has a high level of accuracy.
Keywords: certainty factor; expert system; seahorses.
Abstrak: Informasi yang dihasilkan dalam diagnosa dimungkinkan menggunakan ungkapan ketidakpastian. Misalkan dengan penggunaan pernyataan mungkin (maybe), kemungkinan besar (probably not), hampir pasti (almost certainty) dan pernyataan tidak pasti lainya. Untuk mengatasi ketidak pastian pada sistem pakar dapat menerapkan pendekatan certainty factor (CF). Metode ini mampu mengatasi ketidakpastian dengan mendefinisikan tingkat kepastian berdasarkan fakta sehingga dapat memaparkan keyakinan seorang pakar. CF dapat diterapkan dalam sistem pakar untuk membangun suatu program yang dapat mendiagnosa berdasarkan suatu set aturan. Pada penelitian ini CF diimplementasikan pada sistem pakar diagnose penyakit kuda laut. Kuda laut memiliki nilai jual perdagangan yang tinggi, baik dalam keadaan hidup maupun mati. Oleh sebab itu kuda laut termasuk hewan yang dilindungi populasinya. Penelitian yang dilakukan menghasilkan sistem pakar yang mampu mendiagnosis serta memberikan solusi untuk penyakit kuda laut dengan menggunakan pendekatan CF dalam penanganan ketidakpastian. Berdasarkan hasil pengujian menunjukkan CF mampu mengatasi ketidakpastian dengan baik dan memiliki tingkat akurasi yang tinggi.
Kata kunci: certainty factor; sistem pakar; kuda laut
Abstract:This study aims to examine how the concept of surveillance is carried out by Montgomery in his role as the father figure with authority in the novel Dark Horses by Susan Mihalic in 2021. The researchers use a qualitative…
method and explorative approach, focusing on contexts and in-depth subjective interpretations. The surveillance is supported by Michel Foucault’s ideas on surveillance, normalization, and disciplinary actions. The analysis looks at how Jack, Roan's father, uses surveillance to control Roan's behavior and enforce normalization and disciplinary actions. This surveillance reflects the father's role as the authoritative figure in the family as reflection of governmentality. In conclusion, the study confirms that Jack's surveillance over Roan proves a father can control the actions and behavior of family members to ensure they follow his rules and desires.