Abstract:Penggunaan dompet digital yang terus meningkat menghasilkan banyak ulasan pengguna yang dapat dimanfaatkan untuk mengevaluasi kualitas layanan. Penelitian ini bertujuan meningkatkan akurasi klasifikasi sentimen pengguna…
dompet digital menggunakan metode Stacking Ensemble Machine Learning yang mengombinasikan Support Vector Machine (SVM), Multinomial Naïve Bayes (MNB), dan AdaBoost dengan Logistic Regression sebagai meta-learner. Data ulasan diproses melalui tahapan text preprocessing meliputi case folding, cleaning, tokenizing, stopword removal, stemming, dan pembobotan fitur menggunakan TF-IDF. Penyeimbangan data dilakukan dengan SMOTE, sedangkan evaluasi model menggunakan 5-Fold Cross-Validation. Hasil penelitian menunjukkan bahwa model Stacking Ensemble memperoleh akurasi rata-rata 80,55%, lebih tinggi dibandingkan algoritma dasar. Evaluasi menggunakan Confusion Matrix, Classification Report, dan ROC Curve juga menunjukkan peningkatan nilai precision, recall, F1-score, dan kemampuan diskriminasi model. Hasil ini menunjukkan bahwa pendekatan Stacking Ensemble Machine Learning efektif untuk meningkatkan akurasi klasifikasi sentimen pengguna dompet digital serta mendukung evaluasi kualitas layanan berbasis opini pengguna.
The rapid growth of digital wallet usage has generated a large volume of user reviews that can be utilized to evaluate service quality. This study aims to improve the accuracy of digital wallet user sentiment classification using a Stacking Ensemble Machine Learning approach that combines Support Vector Machine (SVM), Multinomial Naïve Bayes (MNB), and AdaBoost with Logistic Regression as the meta-learner. User reviews were processed through text preprocessing stages, including case folding, text cleaning, tokenization, stopword removal, stemming, and TF-IDF feature weighting. Synthetic Minority Over-sampling Technique (SMOTE) was employed to address class imbalance, while model performance was evaluated using 5-Fold Cross-Validation. The experimental results show that the proposed Stacking Ensemble model achieved an average accuracy of 80.55%, outperforming the individual base learners. Furthermore, evaluations based on the Confusion Matrix, Classification Report, and Receiver Operating Characteristic (ROC) Curve demonstrated improvements in precision, recall, F1-score, and the model's discriminative capability. These findings indicate that the proposed Stacking Ensemble Machine Learning approach is effective in improving the accuracy of digital wallet user sentiment classification and can serve as a reliable tool for supporting service quality evaluation based on user opinions.
Abstract:Rendahnya penguasaan seni tilawah Al-Qur’an yang sesuai dengan kaidah tajwid dan nagham masih menjadi permasalahan utama di banyak Taman Pendidikan Al-Qur’an (TPQ), termasuk TPQ Khairul Hidayah. Kondisi ini berdampak pada…
pada minimnya variasi lagu tilawah serta kurang optimalnya kualitas bacaan santri dalam kegiatan keagamaan dan pembinaan qari’ cilik. Artikel ini bertujuan mendeskripsikan implementasi program pengabdian masyarakat berupa revitalisasi pembelajaran tilawah Al-Qur’an melalui pendampingan Ilmu Nagham di TPQ Khairul Hidayah. Metode pelaksanaan kegiatan menggunakan pendekatan partisipatif dengan model pelatihan terstruktur yang meliputi pemetaan kemampuan awal santri, penyampaian materi nagham dasar, praktik terbimbing, dan evaluasi performa bacaan. Hasil kegiatan menunjukkan adanya peningkatan signifikan pada aspek ketepatan tajwid, penguasaan pola nagham dasar (Bayyati, Hijaz, dan Nahawand), serta kepercayaan diri santri dalam menampilkan bacaan tilawah. Selain itu, guru TPQ memperoleh penguatan kompetensi pedagogis dalam mengajarkan tilawah berbasis nagham secara sistematis. Program ini terbukti efektif dalam meningkatkan mutu pembelajaran tilawah Al-Qur’an dan berkontribusi terhadap penguatan literasi Qur’ani santri di TPQ Khairul Hidayah.
Abstract:This training is based on the results of the analysis of the situation of blacksmiths (Rumbio Jaya Steel) Teratak Village, Rumbio Jaya District has not been professional in using social media to improve marketing performance.…
ance. The target group in this service amounted to 150 people, namely the number of members of the Rumbio Jaya Steel cooperative. While the strategic targets in organizing this activity are 30 young men and women consisting of 18 young men and 12 young women who are sons and daughters of Rumbio Jaya Steel Cooperative Members. The implementation of this community service is carried out with steps: (1) Identification of potential; This activity is carried out in a participatory manner between the team and the target group aims to identify all the potential possessed by the target area; (2) Identification of opportunities based on the strength of the resources owned based on the results of identifying potential; (3) Determining the most popular platform; (4) Determining training needs; (5) Developing a training schedule; (6) Organizing training; and (7) Practice/simulation. activities carried out at the ONGA MAN Furniture Business Place in Ridan Permai Village, Bangkinang Kota District. As well as monitoring citizen responses through like, comment and share for 1 (one) week. The conclusion shows the low utilization of social media to promote products produced by furniture service businesses. In time, the production of these MSMEs can enter the popular Marketplace in Indonesia so that the volume of sales of marketing performance increases and the marketing reach is wider.
Abstract:Penelitian ini bertujuan untuk mengevaluasi kinerja keuangan PT. Telekomunikasi Indonesia Tbk (Telkom). Penelitian ini termasuk dalam penelitian kuantitatif deskriptif. Populasi penelitian ini yaitu laporan keuangan Telkom…
om sedangkan yang menjadi sampel adalah tahun 2013 sampai dengan 2022. Teknik pengumpulan data dalam penelitian ini adalah dokumentasi sedangkan teknik analisis data menggunakan rasio keuangan. Hasil penelitian berdasarkan analisis rasio likuiditas, rasio profitabilitas, dan rasio aktivitas Telkom belum efisien dalam mengelola asset dan ekuitas yang dimiliki untuk meningkatkan penjualan, memperoleh laba maksimal serta mampu membayar hutang jangka pendek. Jika dilihat dari rasio solvabilitas Telkom mampu untuk membayar hutang jangka panjang dengan asset dan ekuitas yang dimilikinya. Telkom lebih baik jika dibandingkan dengan rata – rata industri perusahaan telekomunikasi dan berpotensi dapat berkembang di masa yang akan datang.
Abstract:The Family Support Team is a group of support staff in the sub-district/village/nagari consisting of Midwives, PKK Team Cadres and KB Cadres in providing support to prospective brides/prospective fertile couples, pregnant…
t women, postpartum mothers, and children aged 0-59 months, providing counseling, facilitating referral services, receiving social assistance and surveillance of families at risk of stunting. Stunting is a growth and development disorder characterized by a child's height that is not appropriate for their age. This study aims to analyze the performance of the family support team in an effort to reduce the incidence of stunting and the factors that influence the performance of the family support team. This study uses a qualitative method using a purposive sampling technique with 38 informants, through interviews, focus group discussions, observations and document reviews. The results of the study revealed that the indicators of the quality and quantity of TPK work in West Sumatra Province that were not in accordance with expectations were neatness, success capability, speed, work results, facilities and infrastructure and coordination between agencies where reports were not in accordance with the existing family system data in the BKKBN application caused by the lack of TPK knowledge in using the elsimil application and four indicators of the national sensitive intervention program were not achieved from the predetermined targets and the increase in stunting cases. Factors that influence TPK performance are the support and commitment of the government and the community, the existence of programs that have a direct impact on the community and, socialization that changes community behavior to care about stunting prevention programs, strengthening the competence of TPK cadres, strengthening convergence and multi-stakeholder involvement, integrated monitoring and evaluation and utilization of stunting risk family data in handling stunting cases.
Abstract:Masalah sampah organik di Kota Bandung yang mencapai 1.946 ton per hari, dengan lebih dari 60% berupa sampah organik, menimbulkan tantangan serius dalam pengelolaan lingkungan. Budidaya magot larva Black Soldier Fly dipandang…
ndang sebagai solusi alternatif untuk mengurai sampah menjadi pakan dan pupuk organik. Namun, praktik budidaya pada unit usaha seperti Rumah Magot Bedas 03 Babakan Penghulu masih menghadapi kendala, antara lain ketidakstabilan pasokan bahan baku, fluktuasi hasil produksi, serta belum adanya sistem evaluasi kinerja rantai pasok yang terstruktur. Penelitian ini bertujuan untuk mengukur kinerja rantai pasok pada Rumah Magot Bedas 03 dengan menggunakan Supply Chain Operation Reference (SCOR) Model yang mencakup lima proses inti Plan, Source, Make, Deliver, dan Return. Metode penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui observasi langsung dan wawancara. Setiap proses dianalisis berdasarkan Key Performance Indicators (KPI), kemudian dievaluasi menggunakan Traffic Light System (TLS) sebagai alat visualisasi kinerja. Hasil penelitian menunjukkan bahwa tidak semua indikator rantai pasok mencapai target optimal. Beberapa aspek seperti efisiensi produksi, ketersediaan pasokan bahan baku, dan ketepatan pengiriman berada pada kategori kuning (cukup) hingga merah (buruk), menandakan perlunya perbaikan segera pada proses-proses tersebut. TLS terbukti membantu dalam memetakan prioritas perbaikan secara lebih jelas. Penerapan SCOR model efektif dalam memberikan gambaran objektif mengenai kinerja rantai pasok budidaya magot. Evaluasi ini mengidentifikasi titik-titik kritis yang harus ditingkatkan agar proses produksi dan distribusi lebih efisien, berkelanjutan, serta mendukung pengembangan usaha berbasis ekonomi sirkular.
Abstract:Perkembangan media sosial mengubah pola interaksi generasi muda, khususnya Gen Z dan Milenial, yang mencari hiburan serta informasi melalui platform digital. Instagram menjadi salah satu kanal utama yang mereka gunakan.…
Performa akun Genfun, unit konten di bawah Pikiran Rakyat Media Network, menunjukkan tingkat keterlibatan audiens Instagram yang lebih rendah dibandingkan TikTok dan YouTube, fakta tersebut menegaskan bahwa penelitian perlu dilakukan untuk mengkaji faktor-faktor yang memengaruhi keterlibatan audiens di Instagram Genfun. Penelitian ini bertujuan menganalisis pengaruh kualitas konten dan pemasaran konten terhadap keterlibatan audiens pada akun Instagram Genfun. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Peneliti menyebarkan kuesioner online kepada 100 pengikut akun Instagram @genfunofficial. Data dianalisis menggunakan uji validitas, reliabilitas, asumsi klasik, regresi linear berganda, serta uji hipotesis dengan bantuan program SPSS. Hasil penelitian menunjukkan bahwa kualitas konten berpengaruh signifikan dan menjadi faktor dominan terhadap keterlibatan audiens. Pemasaran konten juga berpengaruh signifikan, meskipun pengaruhnya lebih rendah dibandingkan kualitas konten. Secara simultan, kedua variabel memberikan pengaruh signifikan dengan nilai determinasi (R²) sebesar 0,923, yang berarti 92,3% variasi keterlibatan audiens dapat dijelaskan oleh kualitas konten dan pemasaran konten.
Abstract:Fenomena meningkatnya penggunaan TikTok sebagai media promosi dan penjualan menghadirkan peluang besar bagi berbagai brand, termasuk Puntang Coffee. Namun, strategi digital marketing yang diterapkan oleh Puntang Coffee menunjukkan…
enunjukkan adanya penurunan efektivitas, terlihat dari inkonsistensi performa konten dan rendahnya capaian brand awareness. Beberapa penelitian terdahulu telah membuktikan efektivitas digital marketing dalam meningkatkan daya saing UMKM, membangun brand awareness, dan memperkuat loyalitas pelanggan melalui media sosial. Akan tetapi, sebagian besar penelitian tersebut berfokus pada Instagram atau platform digital lain, sehingga belum banyak yang mengkaji secara mendalam strategi digital marketing berbasis TikTok pada brand kopi premium. Inovasi penelitian ini adalah menganalisis strategi digital marketing Puntang Coffee melalui TikTok dengan pendekatan Integrated Marketing Communication (IMC), yang menekankan storytelling, keaslian konten, identitas merek, serta pemanfaatan fitur TikTok Shop dan hashtag khas #PantangPulangTanpaKopiPuntang. Tujuan penelitian ini adalah mendeskripsikan perencanaan, implementasi, dan evaluasi strategi digital marketing Puntang Coffee dalam membangun brand awareness di TikTok. Penelitian ini menggunakan paradigma konstruktivisme dengan metode kualitatif studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi partisipan, dan dokumentasi, kemudian dianalisis dengan model analisis tematik Miles dan Huberman. Hasil penelitian menunjukkan bahwa strategi Puntang Coffee terbukti mampu menjaga eksistensi merek dan meningkatkan interaksi audiens melalui konten kreatif berbasis tren TikTok. Namun, keberhasilan tersebut masih menghadapi tantangan berupa konsistensi dan keberlanjutan inovasi konten agar pertumbuhan brand awareness dapat dipertahankan di tengah persaingan digital yang semakin ketat. Kata kunci: Digital Marketing, Brand Awareness, TikTok, Puntang Coffee, IMC
Abstract:The purpose of this study is to determine and analyze the indicators of motivational deterioration in marine officers of PT PELNI (Persero) Jakarta related to their preferences in ship type placement (2000 pax, 1000 pax,…
and 500 pax), identify the main indicators that cause the decline in motivation of marine officers of PT PELNI (Persero) Jakarta, and analyze the relationship between indicators of motivational deterioration with marine officers' preferences for different types of ships. In this study, researchers used a qualitative method with a descriptive form and emphasized the use of motivation theory and the concept of motivational deterioration to analyze indicators of motivational deterioration of marine officers of PT PELNI (Persero) Jakarta in ship type placement. From the results of the study it is known that there is a salary gap that has not been adjusted to the applicable career pattern for the promotion path, which is one of the main factors triggering the decline in motivation of marine officers of PT PELNI (Persero) Jakarta in ship type placement, as well as other factors that contribute to motivational deterioration, namely the absence of a clear career pattern system and a promotion path that is not running optimally, this condition affects the preferences and performance of marine officers in assignments on various types of ships. The data was obtained from books, scientific journals, official company and government websites, company directors' decrees, and valid online media articles.
Abstract:Worship in Islam is not merely the performance of rituals, but also reflects ethical and spiritual values embodied through etiquette. Without etiquette, worship can lose its inner meaning and fail to bring about spiritual…
l and social transformation. Etiquette is a reflection of a deep understanding of the purpose of worship and a servant's closeness to his Lord. It balances the physical and spiritual dimensions, as well as the formal and substantial aspects of every religious practice. This article aims to examine in depth the role of etiquette in perfecting the performance of the five main acts of worship in Islam, namely thaharah, prayer, zakat, fasting, and hajj. This research uses a qualitative descriptive method based on literature review. Data sources include the Qur'an and Hadith of the Prophet SAW, classical literature such as Riyadhus Shalihin and Ihya Ulumuddin, as well as contemporary references such as Tafsir Al-Azhar and scientific studies published in 2020 and beyond. The findings reveal that etiquette plays a crucial role in all forms of worship: purity reinforces both physical and spiritual cleanliness, prayer cultivates spiritual devotion and discipline, zakat instills social awareness and empathy, fasting trains patience and self-control, while the pilgrimage teaches orderliness, humility, and tolerance within the framework of global Islamic interaction. Adab is not merely etiquette but the essence that gives worship meaning and broad impact. Adab also serves as a tool for self-transformation toward becoming an outstanding Muslim in moral, spiritual, and social aspects in the modern era.