Abstract:Kepercayaan publik merupakan faktor penting dalam keberhasilan penyelenggaraan pelayanan publik, termasuk pada sektor pertanahan yang memiliki kompleksitas administrasi dan koordinasi kerja yang tinggi. Penelitian ini bertujuan…
rtujuan menganalisis kemampuan komunikasi interpersonal pegawai Kantor Pertanahan Kota Serang sebagai upaya membangun kepercayaan publik terhadap kualitas layanan yang diberikan. Penelitian menggunakan metode kuantitatif dengan pendekatan survei. Populasi penelitian berjumlah 102 pegawai, dengan sampel sebanyak populasi. Pengumpulan data dilakukan melalui kuesioner yang disusun berdasarkan indikator komunikasi interpersonal menurut DeVito, yaitu keterbukaan, empati, sikap mendukung, sikap positif, dan kesetaraan. Hasil uji instrumen menunjukkan seluruh item pernyataan valid dengan nilai corrected item-total correlation di atas 0,349 serta reliabel dengan nilai Cronbach’s Alpha sebesar 0,969. Temuan penelitian menunjukkan bahwa komunikasi interpersonal pegawai berperan penting dalam memperkuat koordinasi internal, meningkatkan kejelasan informasi, serta mengurangi potensi miskomunikasi yang dapat memengaruhi persepsi masyarakat terhadap pelayanan pertanahan. Komunikasi interpersonal yang efektif mendorong terciptanya pelayanan yang lebih transparan, responsif, dan akuntabel sehingga berkontribusi pada peningkatan kepercayaan publik terhadap Kantor Pertanahan Kota Serang.
Public trust is a crucial factor in the successful implementation of public services, including the land administration sector, which is characterized by complex administrative processes and extensive work coordination. This study aims to analyze the interpersonal communication competence of employees at the Serang City Land Office as an effort to build public trust in the quality of public services provided. This research employed a quantitative method with a survey approach. The study population consisted of 102 employees, all of whom were included as the research sample using a total sampling technique. Data were collected through a questionnaire developed based on DeVito’s interpersonal communication indicators, namely openness, empathy, supportiveness, positiveness, and equality. The instrument testing results indicated that all questionnaire items were valid, with corrected item-total correlation values exceeding 0.349, and reliable, with a Cronbach’s Alpha coefficient of 0.969. The findings reveal that employees’ interpersonal communication plays a significant role in strengthening internal coordination, improving information clarity, and minimizing the potential for miscommunication that may influence public perceptions of land services. Effective interpersonal communication contributes to more transparent, responsive, and accountable public services, thereby enhancing public trust in the Serang City Land Office.
Abstract:Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan UMKM berbasis marketplace dan pembagian peran gender terhadap keputusan pembelian konsumen pada Toko MIF17.Official di platform Shopee. Penelitian menggunakan…
akan metode kuantitatif dengan pendekatan deskriptif dan verifikatif. Sampel penelitian berjumlah 96 responden yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan melalui uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, uji parsial (t), uji simultan (uji F), dan koefisien determinasi menggunakan IBM SPSS Statistics. Hasil penelitian menunjukkan bahwa pengembangan UMKM berbasis marketplace dan pembagian peran gender berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen, sedangkan 44,5% dipengaruhi faktor lain di luar penelitian. Temuan ini menunjukkan pentingnya optimalisasi pengelolaan marketplace dan pembagian peran yang efektif untuk meningkatkan keputusan pembelian konsumen.
Abstract:Penelitian ini bertujuan untuk menganalisis pengaruh kode etik akuntan terhadap kepercayaan publik pada profesi akuntansi di Indonesia. Metode yang digunakan dalam penelitian ini adalah literature review dengan mengkaji…
berbagai jurnal, buku, dan sumber ilmiah yang berkaitan dengan kode etik akuntan dan kepercayaan publik. Hasil kajian menunjukkan bahwa penerapan kode etik yang meliputi integritas, objektivitas, kompetensi profesional, kerahasiaan, dan perilakPu profesional memiliki peran penting dalam meningkatkan kepercayaan masyarakat terhadap profesi akuntansi. Kode etik tidak hanya menjadi pedoman dalam menjalankan tugas profesional, tetapi juga menjadi dasar dalam menjaga kredibilitas dan kualitas pekerjaan akuntan. Sebaliknya, pelanggaran kode etik dapat menurunkan reputasi profesi serta mengurangi tingkat kepercayaan publik. Oleh karena itu, penerapan kode etik secara konsisten sangat diperlukan untuk mempertahankan profesionalisme dan kepercayaan masyarakat terhadap profesi akuntansi di Indonesia.
Abstract:Perkembangan pembelajaran bahasa Arab pada era kontemporer menuntut sistem pengukuran kemampuan berbahasa yang tidak hanya berorientasi pada aspek linguistik, tetapi juga pada kompetensi komunikatif, performatif, dan pemanfaatan…
anfaatan teknologi. Penelitian ini bertujuan untuk mengeksplorasi secara teoretis konsep, prinsip, dimensi, serta pendekatan pengukuran maharah lughawiyah dalam pembelajaran bahasa Arab kontemporer. Penelitian menggunakan pendekatan kualitatif dengan metode studi kepustakaan (library research) melalui analisis terhadap berbagai sumber ilmiah yang relevan, meliputi buku, artikel jurnal, dokumen kurikulum, serta hasil penelitian terdahulu. Data dianalisis menggunakan teknik analisis isi dan analisis tematik untuk mengidentifikasi, membandingkan, dan mensintesis berbagai konsep pengukuran keterampilan berbahasa Arab. Hasil kajian menunjukkan bahwa pengukuran dalam pembelajaran bahasa Arab mengalami pergeseran dari paradigma konvensional yang berfokus pada penguasaan unsur kebahasaan menuju paradigma multidimensional yang mengintegrasikan kompetensi linguistik, komunikatif, kognitif, dan performatif. Pengukuran maharah istima’, kalam, qira’ah, dan kitabah menuntut penggunaan asesmen autentik yang mampu merepresentasikan kemampuan peserta didik dalam konteks komunikasi nyata. Selain itu, perkembangan teknologi digital memberikan peluang sekaligus tantangan dalam menjamin validitas, reliabilitas, dan autentisitas proses pengukuran. Kajian ini menegaskan bahwa pengembangan sistem evaluasi bahasa Arab perlu mengombinasikan prinsip-prinsip psikometrik, asesmen autentik, dan teknologi pendidikan secara terpadu. Dengan demikian, pengukuran maharah lughawiyah dapat menghasilkan informasi yang lebih komprehensif, akurat, dan relevan terhadap tuntutan pembelajaran abad ke-21.
Abstract:Keterbatasan pemanfaatan lahan pekarangan di Desa Kubu I yang didominasi kawasan kelapa sawit mendorong dilaksanakannya program pengabdian masyarakat berbasis Tanaman Obat Keluarga (TOGA). Program ini bertujuan mengoptimalkan…
alkan potensi pekarangan produktif sebagai sarana edukasi kesehatan dan pemenuhan kebutuhan obat tradisional keluarga. Metode pelaksanaan menerapkan pendekatan Asset-Based Community Development (ABCD) melalui survei potensi, konsolidasi bibit warga secara swadaya, gotong royong pembersihan lahan, hingga sosialisasi interaktif berbasis experiential learning di SDN 004 Desa Kubu I. Hasil kegiatan menunjukkan keberhasilan pembangunan Taman Apotek Hidup Percontohan sebagai laboratorium hidup yang dimanfaatkan sebagai media pembelajaran dan praktik langsung. Keberadaan kebun contoh ini terbukti meningkatkan pengetahuan siswa dan warga sekolah mengenai pemanfaatan tanaman herbal, sekaligus memicu antusiasme masyarakat untuk mereplikasi gerakan penanaman TOGA di pekarangan rumah masing-masing. Kesimpulannya, sinergi partisipatif ini secara efektif mewujudkan kemandirian kesehatan berbasis kearifan lokal serta mendukung pencapaian Sustainable Development Goals (SDGs) 3, 15, dan 17 secara berkelanjutan.
Abstract:Steamed sponge cake (bolu kukus) is a widely consumed traditional snack in Indonesia; however, its reliance on refined wheat flour limits its micronutrient and dietary fiber density. Incorporating composite flours from indigenous…
ndigenous crops, such as tropical pumpkin (Cucurbita moschata) and green pea (Vigna radiata L.), offers a promising strategy for nutritional fortification and dietary diversification. This study aimed to evaluate the proximate composition, sensory acceptability, statistical differences, and production cost feasibility of steamed sponge cakes formulated with varying proportions of pumpkin and green pea flours as partial replacements for refined wheat flour. An experimental design was applied using three formulations: AF09 (Control: 100% wheat flour), BW91 (10% pumpkin flour, 20% green pea flour), and CB88 (15% pumpkin flour, 15% green pea flour). Proximate testing measured moisture, ash, protein, fat, crude fiber, and total carbohydrates (by difference). Sensory acceptance (color, aroma, taste, and texture) was evaluated by 50 semi-trained panelists using a hedonic scale. Data were analyzed non-parametrically using Kolmogorov-Smirnov, Kruskal-Wallis, and post-hoc Mann-Whitney tests. All formulations complied with the Indonesian National Standard (SNI 01-3840-1995) for moisture (31.69%–33.74%), total ash (0.66%–1.05%), crude protein (5.80%–6.65%), and crude fat (1.64%–2.82%). Formula CB88 achieved the highest crude fiber content (0.69%) and lower total energy density (269.88 kcal/100 g). Kruskal-Wallis testing indicated statistically significant differences (p<0.05) among formulations for color, taste, and texture, while aroma exhibited no significant variation (p=0.672). Formula CB88 emerged as the optimal treatment, receiving superior sensory acceptance ratings for color (90% liked) and crumb softness (88% liked) driven by natural β-carotene and pectin-moisture gelation. Production cost analysis demonstrated high economic feasibility for CB88 at IDR 3,374 per 55 g serving. Partial substitution with 15% pumpkin flour and 15% green pea flour (Formula CB88) yields a nutrient-dense, fiber-enriched, and cost-effective functional snack suitable for targeted school nutrition and dietary diversification programs.
Abstract:This study aims to examine the influence of User-Generated Content (UGC) on the TikTok platform on Brand Trust and the Decision to Choose a Higher Education Institution, with Brand Authenticity serving as the mediating variable.…
ariable. This study employs an explanatory quantitative approach. Data were collected via an online survey of a purposive sample comprising prospective students or first-year students (aged 17–21) who actively use TikTok and interact with university-related content. Data analysis was conducted on a minimum of 250 respondents using Partial Least Squares (PLS)-based Structural Equation Modelling (SEM) with the aid of SmartPLS software. The results of the outer model testing showed that all indicators used in the questionnaire were valid and reliable. Hypothesis testing confirmed that User-Generated Content has a direct, positive and significant effect on Brand Authenticity, Brand Trust and Choice Decision. Furthermore, Brand Authenticity also has a positive and significant effect on Brand Trust and Choice Decision. Mediation analysis revealed that Brand Authenticity acts as a partial mediator, bridging the influence of UGC on Brand Trust and Choice Decisions. This study confirms that user-generated organic content on TikTok is a crucial instrument in building trust and influencing the academic decisions of Generation Z. Higher education brands that are authentically represented through UGC will find it easier to win the trust and preference of prospective students.
Abstract:This study aims to analyze the effect of perceived accessibility, merchant sales promotion, and pain of paying on impulsive buying among Generation Z QRIS users in Manado City, both partially and simultaneously. This research…
earch is motivated by the rapid growth of QRIS usage in Indonesia, which reached a transaction value of IDR 317 trillion with more than 57 million active users in the second quarter of 2025, alongside the increasing phenomenon of unplanned purchasing behavior among Generation Z as the primary users of this digital payment technology. This study employs a quantitative approach with a causal design (explanatory research). The theoretical foundations used are the Stimulus-Organism-Response (S-O-R) Theory and Mental Accounting Theory. The study population consists of Generation Z QRIS users in Manado City, with a sample of 100 respondents determined using the Lemeshow formula and purposive sampling technique. Data were collected through a questionnaire measured using a Likert Scale. The analysis technique employed is multiple linear regression using IBM SPSS 27 software, encompassing validity tests, reliability tests, classical assumption tests, F-test, t-test, and coefficient of determination (R²) test. The results indicate that: (1) Perceived accessibility has a positive and significant effect on impulsive buying (t = 2.176; Sig. = 0.032); (2) Merchant sales promotion has a positive and significant effect on impulsive buying (t = 2.279; Sig. = 0.025); (3) Pain of paying has a positive and significant effect on impulsive buying and is the most dominant variable (t = 3.150; Sig. = 0.002; β = 0.314); (4) Simultaneously, all three variables have a positive and significant effect on impulsive buying (F = 9.972; Sig. < 0.001). The coefficient of determination (R²) of 0.238 indicates that the three independent variables explain 23.8% of the variation in impulsive buying, while the remaining 76.2% is influenced by other factors outside this research model.
Abstract:This study aims to evaluate the stability of three rock slopes in an artisanal kaolin mine in Semin, Gunungkidul, Yogyakarta, Indonesia, using deterministic and probabilistic approaches, and to identify the geotechnical…
parameters most influencing slope stability. The evaluation is conducted in compliance with Indonesian Mining Regulation (Kepmen ESDM No. 1827 K/30/MEM/2018) to provide quantitative geotechnical evidence for a mine that has been operated without prior formal geotechnical assessment. Field data were collected using the scanline method to characterize rock mass discontinuities. Laboratory tests comprising direct shear and physical properties tests were conducted to determine cohesion (c), friction angle (ϕ), and unit weight (γ) for each slope. Seismic coefficient (ks = 0,0913) was incorporated as a dynamic loading parameter. Slope stability was analyzed using the General Limit Equilibrium (GLE) method to obtain the deterministic Factor of Safety (FoS). Monte Carlo simulation (N = 10.000 iterations) was applied to determine the Probability of Failure (PoF), coefficient of variation of FoS (CoV), and reliability index (β). Sensitivity analysis was performed to quantify the contribution of each geotechnical parameter to FoS reduction. Results show that FoS values ranged from 2,019 (Slope III) to 10,55 (Slope II), all exceeding the regulatory minimum of 1,1. The PoF was 0,00% for all three slopes, well below the maximum allowable limit of 25%, with reliability indices ranging from 5,70 to 31,38. The CoV of FoS ranged from 3% to 9%, indicating low dispersion in stability outcomes despite parameter variability. Sensitivity analysis identified cohesion as the most dominant parameter in Slopes I and II, contributing 28% and 31% to FoS reduction respectively, while Slope III exhibited near-equal contributions from cohesion (20%) and friction angle (21%), reflecting its lower shear strength conditions. All three slopes satisfy the acceptance criteria of Kepmen ESDM No. 1827 K/30/MEM/2018 under current geotechnical and geometric conditions. The combined deterministic-probabilistic approach provides a more comprehensive slope safety assessment than deterministic analysis alone and is recommended for application in artisanal kaolin mining operations. Cohesion is identified as the critical parameter to be monitored and preserved to maintain slope stability.
Abstract:This study is motivated by the importance of studying person deixis in literary works to understand the relationship between speakers, listeners, and the context of utterances in a novel. The purpose of this study is to…
describe the forms and use of person deixis in the novel Mak Comblang Cinta Babe by Ditta Arieska. This study employed a descriptive qualitative method using reading, note-taking, and data classification techniques related to person deixis. The data source consisted of dialogues and narrations found in the novel. The results showed that first-person, second-person, and third-person deixis were used by the characters according to communication situations and relationships among the characters. First-person deixis was the most dominant form because it frequently appeared in conversations between characters. This study concludes that the use of person deixis in the novel helps clarify the roles of characters and build communication within the story.