Abstract:This community service program aimed to enhance maritime cultural knowledge in Galesong Baru Village through the optimization of the Literacy Corner. Galesong Baru, known for its rich maritime heritage, faces challenges…
in preserving local knowledge and traditions amidst social changes and modernization. To address this issue, the program involved renovating the Literacy Corner, adding relevant educational materials, and conducting various educational activities. These activities included reading sessions, discussions, and workshops focused on maritime culture, as well as involving maritime experts and local leaders to provide in-depth insights. Program evaluation showed a significant increase in maritime cultural knowledge among participants, particularly among the younger generation. Pre- and post-program surveys indicated substantial improvement in understanding maritime traditions, such as boat-making and fishing techniques. The optimized Literacy Corner has become a more active hub, with increased visitation from the community. Support from the village government, local schools, non-governmental organizations, and the local community was crucial to the program's success. This program demonstrates that a participatory and collaborative approach in developing literacy centers can effectively enhance cultural knowledge and engage the community in preserving local heritage. The results of this program are expected to serve as a model for other coastal villages facing similar challenges in cultural preservation
Abstract:Abstact : Services are activities or activities offered by organizations or individuals to customers or clients, which are intangible and cannot be owned. The aim of this research is to make it easier for customers to place…
ace orders (orders) as well as serve as a promotional medium for company products that can save company costs in promoting products to customers. One of the businesses engaged in the business of selling clothing which includes clothes, pants, bags, shoes and others. The problem that occurs is that in the customer service process there are no additional facilities that function to interact between the shop and the customer to convey complaints, suggestions and criticism so that customers cannot provide criticism and suggestions for the Dianid Collection and do not yet have a process for managing and storing customer data which is done when customers buy clothes by telephone line or come directly to the shop, this making shop owners pay less attention to who the customers are who have the potential to become regular customers. With the application of this method, it will produce a fashion product sales system at the Dianid Collection with the implementation of the E-CRM method being able to integrate existing functions within the company, namely product sales marketing, information and customer service, unlimited time, sales can be made online and can improve service to customers.
Keywords: dianid collection; customer service; E-CRM.
Abstrak : Pelayanan adalah aktivitas atau kegiatan yang ditawarkan oleh organisasi atau perorangan kepada pelanggan atau nasabah, yang bersifat tidak berwujud dan tidak dapat dimiliki. Tujuan penelitian dapat mempermudah pelanggan dalam melakukan pemesanan (order) serta dijadikan sebagai media promosi produk perusahaan yang dapat menghemat biaya perusahaan dalam mempromosikan produk kepada pelanggan.Salah satu bisnis yang bergerak dalam bidang usaha penjualan pakaian yang meliputi baju, celana, tas, sepatu dan lainnya .Permasalahan yang terjadi yaitu pada proses pelayanan pelanggan belum adanya fasilitas tambahan yang berfungsi melakukan interaksi antara Toko dengan pelanggan untuk menyampaikan keluhan, saran dan kritik sehingga pelanggan tidak bisa memberikan kritik dan saran untuk Dianid Collection dan belum memiliki proses mengelola dan menyimpan data pelanggan yang dilakukan pada saat pelanggan membeli pakaian secara line telepon ataupun langsung datang ke Toko, hal tersebut membuat pemilik Toko kurang memperhatikan siapa pelanggan yang berpotensi menjadi pelanggan tetap. Dengan adanya penerapan Metode ini maka akan menghasilkan sistem penjualan produk fashion pada Dianid Collection dengan hasil implementasi pada metode E-CRM dapat mengintegrasikan fungsi fungsi yg ada didalam perusahan yaitu pemasaran penjualan produk, informasi dan pelayanan terhadap pelanggan , tidak terbatas waktu, penjualan dapat dilakukan secara online dan dapat meingkatkan pelayanan terhadap pelanggan.
Kata Kunci: dianid collection; pelayanan pelanggan; E-CRM
Abstract:Abstract: Technological progress is currently growing rapidly, almost all human life has been touched by technology. Current technological advances are also utilized by organizations, companies or agencies, both private…
and government. An example of the use of technological advances by companies or agencies is to create applications that can accommodate assessments from customers, consumers or the public for the services received. This study aims to solve the problems that occur in the Gunung Melayu Plantation Village by using the service quality method, making it easier for the residents of the Gunung Melayu Plantation Village to assess the quality of village administration services. By collecting answers from questionnaires that have been filled out by residents, then the answer data is then managed using the service quality method. The results of this study are recommendations for decisions that can be taken by village heads in maintaining, improving or improving the quality of village government services.
Keywords: decision support system; service quality; village administration; goverment service
Abstrak: Kemajuan teknologi pada saat ini sangat berkembang dengan pesat, hampir diseluruh kehidupan manusia sudah tersentuh dengan teknologi. Kemajuan teknologi saat ini, juga dimanfaatkan oleh organisasi, perusahaan atau instansi baik itu dari swasta maupun pemerintah. Contoh pemanfaatan kemajuan teknologi yang dilakukan perusahaan atau instansi tersebut yaitu membuat aplikasi yang dapat menampung penilaian dari pelanggan, konsumen atau masyarakat atas layanan yang diterima. Penelitian ini dibuat bertujuan untuk menyelesaikan masalah yang terjadi di desa Perkebunan Gunung Melayu dengan menggunakan metode servqual, sehingga memudahkan warga desa Perkebunan Gunung Melayu dalam menilai kualitas pelayanan administrasi desa. Dengan mengumpulkan jawaban kuesioner yang telah diisi oleh warga, maka selanjutnya data jawaban tersebut dikelola dengan menggunakan metode servqual. Hasil dari penelitian ini adalah sebuah rekomendasi keputusan yang dapat diambil oleh kepala desa dalam mempertahankan, memperbaiki atau meningkatkan dari kualitas pelayanan administrasi desa.
Kata kunci: sistem pendukung keputusan; kualitas pelayanan; administrasi desa; layanan pemerintahan
Abstract:Abstract: An expert system that is able to identify the initial malfunction of a server with the linux operating system at BP Batam at the application layer based on the knowledge provided directly from experts / experts…
and through literature studies. This study uses the calculation method of Certainty Factor (CF) in calculating the level of expertise. This research data consists of indication data and data of server errors or problems, as well as data on rules. Expert systems in organizations, especially in BP Batam are aimed at adding value, increasing productivity and managerial areas that can draw conclusions quickly. The benefits obtained from an expert system that is able to diagnose and identify quickly, precisely and accurately to the indication of errors or problems caused are expected to be able to help server administrators in anticipating more severe system damage and can disrupt system operations at BP Batam.
Keywords: Certainty Factor; Expert System.
Abstrak: Sistem pakar yang mampu mengidentifikasi kerusakan awal server dengan sistem operasi linux di BP Batam pada layer aplikasi berdasarkan pengetahuan yang diberikan langsung dari pakar/ahlinya dan melalui studi literatur. Penelitian ini menggunakan metode perhitungan Certainty Factor (CF) dalam menghitung tingkat kepakaran. Data penelitian ini terdiri dari data indikasi dan data error atau permasalahan server, serta data aturan. Sistem pakar pada organisasi khususnya di BP Batam ditujukan untuk penambahan value, peningkatan produktivitas serta area manajerial yang dapat mengambil kesimpulan dengan cepat. Manfaat yang diperoleh dari sistem pakar yang mampu melakukan diagnosis dan identifikasi dengan cepat, tepat dan akurat terhadap indikasi error atau permasalahan yang ditimbulkan diharapkan mampu membantu para administrator server dalam mengantisipasi kerusakan sistem yang lebih parah dan dapat mengganggu operasional sistem di BP Batam.
Kata kunci: Certainty Factor; Sistem Pakar.
Abstract:Abstract: Household food waste remains a major environmental challenge due to its high volume and potential to cause pollution when not properly managed. This community service program aimed to improve community knowledge,…
e, attitudes, and skills in converting household food waste into liquid organic fertilizer. The activity was conducted on 11 October 2025 in Waru Village, Parung District, Bogor Regency, involving 50 participants from the Women Farmers Group, youth organizations, housewives, and local residents. The program included an initial survey, socialization, practical training, mentoring, and evaluation through observation, interviews, pre-tests, post-tests, and documentation. The results showed improvements in all evaluated aspects. The average knowledge score increased from 3.33 to 4.33, the attitude score from 3.70 to 4.57, and the skills score from 3.23 to 4.23. These findings indicate that socialization, interactive discussion, hands-on practice, and mentoring were effective in strengthening community capacity to process household organic waste into useful products and to support sustainable waste reduction.
Keywords: community service; food waste; liquid organic fertilizer, waru village
Abstrak: Permasalahan sampah makanan rumah tangga menjadi tantangan penting dalam pengelolaan lingkungan karena volumenya tinggi dan berpotensi menimbulkan pencemaran. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pengetahuan, sikap, dan keterampilan masyarakat dalam memanfaatkan sampah makanan rumah tangga menjadi pupuk organik cair (POC). Kegiatan dilaksanakan pada 11 Oktober 2025 di Desa Waru, Kecamatan Parung, Kabupaten Bogor, dengan melibatkan 50 peserta dari Kelompok Wanita Tani (KWT), Karang Taruna, ibu rumah tangga, dan warga sekitar. Metode kegiatan meliputi survei awal, sosialisasi, pelatihan praktik, pendampingan, serta evaluasi melalui observasi, wawancara, pre-test, post-test, dan dokumentasi. Hasil menunjukkan peningkatan pada seluruh aspek evaluasi. Rata-rata skor pengetahuan meningkat dari 3,33 menjadi 4,33, sikap dari 3,70 menjadi 4,57, dan keterampilan dari 3,23 menjadi 4,23. Temuan ini menunjukkan bahwa sosialisasi, diskusi interaktif, praktik langsung, dan pendampingan efektif meningkatkan kapasitas masyarakat dalam mengelola sampah organik rumah tangga menjadi produk yang bermanfaat serta mendukung pengurangan sampah secara berkelanjutan.
Kata kunci: desa waru; pengabdian masyarakat; pupuk organik cair; sampah makanan
Abstract:Abstract: The community service program in Nangewer Village, Darangdan District, Purwakarta Regency, aims to empower local MSME actors and strengthen the village's economic independence post-pandemic through the development…
ent of a participatory weekly market model. This activity involved 25 MSME actors, village officials, and Youth Organizations in planning, training, and implementing weekly markets combined with social activities such as mass gymnastics, local culinary, and children's games. The results of the evaluation showed an increase in the daily income of business actors from IDR 6.23 million to IDR 11.52 million, or an increase of 85%, with income stability of 40%. In addition to having an economic impact, this activity increases social interaction across hamlets and strengthens the role of women in household businesses. The main obstacles in the form of limited facilities and waste management are overcome through synergy with BUMDes and the support of the Village Fund. This activity shows good practices of collaboration between the community, village government, and universities in developing sustainable micromarkets, which can be replicated as a model of economic empowerment in other villages.
Keywords: MSME; Community Empowerment; Weekly Market; Village Economy
Abstrak: Program pengabdian masyarakat di Desa Nangewer, Kecamatan Darangdan, Kabupaten Purwakarta, bertujuan memberdayakan pelaku UMKM lokal dan memperkuat kemandirian ekonomi desa pasca-pandemi melalui pengembangan model pasar mingguan partisipatif. Kegiatan ini melibatkan 25 pelaku UMKM, perangkat desa, dan Karang Taruna dalam perencanaan, pelatihan, dan pelaksanaan pasar mingguan yang dikombinasikan dengan kegiatan sosial seperti senam massal, kuliner lokal, dan permainan anak. Hasil evaluasi menunjukkan peningkatan pendapatan harian pelaku usaha dari Rp6,23 juta menjadi Rp11,52 juta, atau naik 85%, dengan stabilitas pendapatan 40%. Selain memberikan dampak ekonomi, kegiatan ini meningkatkan interaksi sosial lintas dusun dan memperkuat peran perempuan dalam usaha rumah tangga. Hambatan utama berupa keterbatasan fasilitas dan pengelolaan sampah diatasi melalui sinergi dengan BUMDes dan dukungan Dana Desa. Kegiatan ini menunjukkan praktik baik kolaborasi antara masyarakat, pemerintah desa, dan perguruan tinggi dalam mengembangkan pasar mikro yang berkelanjutan, yang dapat direplikasi sebagai model pemberdayaan ekonomi di desa lain.
Kata kunci: UMKM; Pemberdayaan Masyarakat; Pasar Mingguan; Ekonomi Desa
Abstract:The KKN program as a model of Community Service can be directed at efforts to build community capacity to be more advanced, independent and highly competitive. In accordance with the potential of Bumi Asih Village, Palas…
South Lampung District, KKN is intervened through Entrepreneurship Training for Management and Members of Karang Taruna. The training will motivate Karang Taruna members to continue to innovate and adapt to market conditions, dare to try new products, maximize services and expand markets to face competition and create new, more creative markets. Karang Taruna as a youth organization has a strategic role in developing villages. Karang Taruna Bumi Asih Village is committed to improving youth welfare through Entrepreneurship training to provide various skills and knowledge to spur innovative and inspiring creativity. The method applied is the ABCD (Assets Base Community Development) Pattern with stages; Discovery, Dreams, Design, and Destiny. With the ABCD pattern, youth organizations are directed to be able to recognize and identify social problems that occur, understand, formulate and implement appropriate resolution techniques. With training, Karang Taruna administrators and members will have a strong organizational foundation, be visionary, and have integrity in directing a better life in society. Karang Taruna's real actions can direct the lives of the younger generation in a way that can reduce the unemployment rate in Bumi Asih Village.
Keywords: entrepreneurship; karang taruna, and youth independence.
Abstrak: Program KKN sebagai model Pengabdian kepaad Masyarakat, dapat diarahkan pada upaya membangun kapasitas masyarakat agar lebih maju, mandiri dan berdayasaing tinggi. Sesuai potensi Desa Bumi Asih Kecamatan Palas Lampung Selatan, KKN diintervensikan melalui Pelatihan Kewirausahaan bagi Pengurus dan Anggota Karang Taruna. Pelatihan akan memotivasi anggota Karang Taruna untuk terus melakukan inovasi dan penyesuaian dengan kondisi pasar, berani mencoba produk baru, memaksimalkan layanan dan memperluas pasar guna menghadapi persaingan serta menciptakan pasar baru yang lebih kreatif. Karang Taruna sebagai organisasi kepemudaan memiliki peran strategis dalam membangun Desa. Karang Taruna Desa Bumi Asih berkomitmen untuk meningkatkan kesejahteraan pemuda melalui pelatihan Kewirausahaan guna membekali berbagai keterampilan dan pengetahuan guna memacu kreatifitas yang inovatif dan inspiratif. Metode yang diterapkan adalah Pola ABCD (Assets Base Community Development) dengan tahapan; Discovery, Dreams, Design, dan Destiny. Dengan pola ABCD, karang taruna diarahkan agar mampu menemukenali serta mengidentifikasi permasalahan sosial yang terjadi, memahami, merumuskan dan mengimplementasikan teknik penyelesaiannya secara tepat. Dengan Pelatihan, pengurus dan anggota Karang Taruna akan memiliki dasar organisasi yang kuat, visioner, dan memiliki integritas dalam mengarahkan kehidupan masyarakat yang lebih baik. Aksi nyata Karang Taruna dapat mengarahkan kehidupan generasi muda secara sehingga dapat mengurangi angka pengangguran di Desa Bumi Asih.
Kata Kunci: kewirausahaan; karang taruna, dan kemandirian pemuda.
Abstract:The use of natural water resources in the surrounding area must be utilized optimally through local source diversification activities, especially in Indralaya Raya village, Indralaya District, Ogan Ilir Regency. Availability…
lity of lotus seeds is abundant especially during rainy season but has not been utilized optimally. In services program, the introduction of solar drying technology was carried out through outreach and assistance to Village residents, especially youth organizations and micro small medium enterprises (UMKM), regarding the application of technology used for the drying process of lotus seeds, so that the dried lotus seeds could be stored longer for further used, then the next activity continued with the processing of diversified flour products and their derivatives. The success of this activity has shown that the Indralaya Raya residents were enthusiastic about this service activity as shown by the activity achievement indicators. Socialization and assistance activities on the use of solar-powered dryers and the manufacture of flour products and their derivatives have had a positive impact on the Indralaya Raya village community in empowering the activities of youth organizations and UMKMs.
Abstract:Abstract: KOWAPI is an organization dedicated to Indonesian Women Entrepreneurs. KOWAPI itself is an abbreviation of the Indonesian Women Entrepreneurs Cooperative. KOWAPI is under the auspices of INKOWAPI (Parent Cooperative…
ative of Indonesian Women Entrepreneurs). INKOWAPI members consist of PUSKOWAPI and KOWAPI. KOWAPI itself has spread in various regions, including Bengkayang Regency. The Bengkayang branch of the KOWAPI organization is new and its management was only inaugurated in July 2021 for the management period from 2021-2026. Because the Bengkayang branch of KOWAPI organizations is still new, there are still many who do not know what the activities and vision, and mission of this organization are. Based on the existing problems, the Bengkayang branch of the KOWAPI organization is deemed necessary to have a web profile that accommodates the organization, both history, vision, and mission, and what activities exist in the organization. This web profile management will be made using CMS WordPress. CMS WordPress is a platform that is quite easy to implement, especially for ordinary people. With this web profile, it can help the KOWAPI organization to be better known and there will be more opportunities for the community, especially women entrepreneurs, to be able to join the organization.
Keywords: inkowapi; kowapi organization; web profile; wordpress;
Abstrak: KOWAPI merupakan organisasi yang diperuntukkan bagi Wanita Pengusaha Indo-nesia. KOWAPI sendiri merupakan singkatan dari Koperasi Wanita Pengusaha Indonesia. KOWAPI dinaungi oleh INKOWAPI (Induk Koperasi Wanita Pengusaha Indonesia). Anggota INKOWAPI terdiri dari PUSKOWAPI dan KOWAPI. KOWAPI sendiri telah tersebar diberbagai daerah, diantaranya adalah Kabupaten Bengkayang. Organisasi KOWAPI cabang Bengkayang termasuk baru dan kepengurusannya baru dilantik pada Juli 2021 untuk periode kepengurusan dari 2021-2026. Karena organisasi KOWAPI cabang Bengkayang ini masih baru maka masih banyak yang belum mengetahui apa saja kegiatan dan visi misi dari organisasi ini. Berdasarkan permasalahan yang ada, organisasi KOWAPI cabang Bengkayang ini dirasa perlu untuk memiliki web profil yang menampung tentang organisasi tersebut, baik sejarah, visi misi, dan kegiatan apa saja yang ada pada organisasi tersebut. Pengelolaan web profil ini akan dibuat dengan menggunakan CMS Wordpress. CMS Wordpress merupakan sebuah platform yang cukup mudah untuk diimplementasikan terutama bagi masyarakat awam. Dengan ada web profil ini maka dapat membantu organisasi KOWAPI agar lebih dikenal dan semakin banyak pula kesempatan bagi masyarakat khususnya para pengusaha wanita untuk dapat bergabung dalam organisasi tersebut.
Kata kunci: inkowapi; organisasi kowapi; web profil; wordpress
Abstract:Abstract: The Scout Movement is one of the major organizations in Indonesia. However, this greatness can fade if young people are not familiar with the scouting movement. This condition is currently being experienced by…
the Ambalan Scout Organization of Sunan Kalijaga and Dewi Masitoh Madrasah Aliyah Negeri (MAN) 2 Banyumas. Although participation is mandatory, the number of those who remain in this organization is decreasing. The scouting movement is considered less popular than others. Based on this, the Ambalan Scouts Sunan Kalijaga and Dewi Masitoh Madrasah Aliyah Negeri (MAN) 2 Banyumas collaborated with the Communication Studies Program at University of Amikom Purwokerto to optimize the management of their information media (website, social media and wall magazines) through comprehensive training with the group achievement method. A mentoring method that emphasizes efforts to build group productivity by referring to input from group members and the achievement of output targets that were prepared jointly between the Ambalan Scouts Sunan Kalijaga and Dewi Masitoh Madrasah Aliyah Negeri (MAN) 2 Banyumas and the Communication Studies Program at the University of Amikom Purwokerto. The training, which was held on February 5, 2022, was a success with more than 39 participants. The final result of this activity shows that the participants' cognitive needs regarding media management have begun to be fulfilled, the ability of participants to develop media content and distribute it appropriately, and the formation of members' commitment to maintaining the continuity of media management has begun. However, to achieve even better results, this activity requires continuous training, particularly related to aspects of media technology and media visibility strategies.
Keywords: Communication; Madrasah; Media; Organization; Scout
Abstrak: Gerakan pramuka merupakan salah satu organisasi besar di Indonesia. Namun kebesaran tersebut berpotensi pudar jika anak muda mulai tidak mengenal gerakan pramuka. Kondisi inilah yang dialami Organisasi Pramuka Ambalan Sunan Kalijaga dan Dewi Masitoh Madrasah Aliyah Negeri (MAN) 2 Banyumas. Meski keikutsertaannya bersifat wajib namun diisinyalir jumlah yang bertahan di organisasi ini semakin menurun. Gerakan pramuka dinilai kalah populer dibandingkan lainnya. Salah satu penyebabnya adalah belum optimalnya pengelolaan media informasi. Berdasarkan hal tersebut, Pramuka Ambalan Sunan Kalijaga dan Dewi Masitoh MAN 2 Banyumas menggandeng Program Studi Ilmu Komunikasi Universitas Amikom Purwokerto untuk melakukan optimalisasi pengelolaan media inofrmasinya (website, media sosial dan mading) melalui pelatihan komprehensif dengan metode group achievement. Sebuah metode pendampingan yang menekankan upaya membangun produktivitas kelompok dengan mengacu pada input dari anggota kelompok dan pencapaian target output yang disusun bersama antara mitra dan anggota kelompok. Pelatihan yang diadakan tanggal 5 Februari 2022 ini berjalan sukses dengan diikuti oleh lebih dari 39 peserta. Hasil akhir kegiatan ini memperlihatkan mulai terpenuhinya kebutuhan kognisi peserta mengenai pengelolaan media, terbentuknya kemampuan peserta dalam menyusun konten media serta mendistribusikannya dengan tepat, dan terbentuknya komitmen anggota untuk menjaga kontinuitas pengelolaan medianya.
Kata Kunci: Komunikasi; Madrasah; Media; Organisasi; Pramuka