Abstract:Electronic Medical Records (EMR) are designed to improve service quality, documentation accuracy, and administrative efficiency, including reimbursement through the Indonesian Case-Based Groups (INA-CBGs). However, incomplete…
plete medical assessments remain a challenge, potentially leading to service gaps and reduced hospital claims. This qualitative descriptive study was conducted at Dharma Yadnya General Hospital, Denpasar, which has fully implemented EMR since 2024. Data were obtained through in-depth interviews with five informants: two medical record officers, the head of the emergency nursing unit, the head of the inpatient nursing unit, and the head of the medical record department. Data analysis used the 3M framework: Man, Method, and Material. From the Man aspect, heavy workloads of doctors and the lack of administrative support staff often caused delays and incomplete documentation. From the Method aspect, although Standard Operating Procedures (SOPs) and system reminders existed, monitoring relied mainly on manual follow-ups via WhatsApp groups, limiting effectiveness. From the Material aspect, the EMR system was user-friendly and supported by weekly vendor maintenance, but occasional network disruptions and insufficient administrative staff still hampered real-time documentation. Incomplete medical assessments in EMR directly affect INA-CBGs claims, especially when comorbidities, complications, or procedures are not recorded, resulting in under-coding and reduced reimbursement. Strengthening human resources, enforcing SOPs, and improving system support are essential to ensure documentation completeness, service quality, and financial sustainability
Abstract:The accuracy of disease diagnosis coding is an important indicator in the management of medical records and health service claims. This study aims to determine the percentage of accuracy in coding pneumonia diagnoses based…
ed on ICD-10 according to the 2023 National Medical Practice Guidelines (PNPK) at Udayana Hospital II in Denpasar. The research method used was quantitative descriptive with a total sampling approach of 72 medical records of pneumonia patients during the period from October 1, 2024, to December 31, 2024. The research instrument was a checklist for assessing the accuracy of diagnosis codes based on the provisions of ICD-10 and PNPK Pneumonia 2023. The results showed that 51 files (70.8%) were coded accurately, while 21 files (29.2%) were coded inaccurately. The inaccuracy in coding was due to a lack of supporting tests, such as microbiological tests, as well as the excessive workload of the coders. These findings indicate the need for an analysis of coders' workload to measure the effectiveness and efficiency of their tasks, time management, and priorities. This study is expected to serve as evaluation material to improve the quality of service and efficiency of hospital administration.
Abstract:This study aims to analyze the vocabulary used in online shop activities on Instagram social media and examine its contribution to Indonesian language learning. Through a qualitative-descriptive approach, data is collected…
lected from uploads and product descriptions on several popular online shop accounts . The results of the analysis show that the vocabulary used reflects a mixture of non-standard Indonesian, foreign absorption (especially English), abbreviations, and popular terms (slang) that are developing in online communities. The collection of data is sourced from 5 (five) Online Shops, namely @omorfoo_shop, @bunoshopp28, @sental.kaos, @akavi.id, and @citracosmetic_id. The contribution to Indonesian learning lies in the potential use of authentic context from social media as teaching materials, especially in learning language diversity, vocabulary development, and language attitudes.
Abstract:This study aims to synthesize findings from empirical studies on factors that influence employee performance and productivity in the context of modern organizations in Indonesia and beyond. Employee performance and productivity…
ctivity are crucial elements for the success and sustainability of organizations amidst intense business competition and dynamic changes in the work environment, including adaptation to work models such as Work From Home (WFH). This article uses a qualitative literature study method on articles/journals covering various key variables such as organizational/work culture, work environment, compensation, motivation, job satisfaction, organizational commitment, workload, work discipline, work stress, and work-life balance. The results of the analysis indicate a complex and interrelated relationship between these variables. It is consistently found that a positive organizational culture, intrinsic and extrinsic motivation, and organizational commitment have a significant influence on improving performance and productivity. A conducive work environment and job satisfaction often act as important mediators in this relationship. However, the influence of variables such as compensation, workload, and work discipline show varying results depending on the organizational context and individual characteristics. This study underlines the importance of a holistic and integrated human resource management approach to optimize employee performance and productivity. Practical implications and suggestions for further research are also discussed.
Abstract:This study looked into Sarah Sechan's use of Indonesian-English code-switching on the private-run Net TV talk show host. The study looked at the different kinds of code-switching, its purposes, and the social encouragement…
nt provided by code-switching that took place during the conversation. After obtaining the data from the downloaded videos, the theories of Poplack (1980), Gumperz (1982), and Myers-Scotton (1998) were used to analyze the data. The discoveries uncovered that the three sorts of code-switching, the intra-sentential code-switching, the between sentential code-switching and the extra-sentential code-switching existed. The intra-sentential code-switching, which is thought to be the more complex of the three, was used the most frequently in verbal communication. Quote marking, addressee specification, interjections, reiteration, message qualification, personalization versus objectivization, topic switch, affective function, expressive, phatic, metalinguist, and directive were also identified as twelve functions of code-switching. Predominant was the reiteration function. In the meantime, the social triggers of code-switching were identified as the sequence unmarked choice maxim and the deference choice maxim.
Abstract:Pengelolaan sumber daya manusia kesehatan (SDMK) khususnya perencanaan kebutuhan SDMK selama ini masih bersifat admisistratif dan belum sesuai dengan kebutuhan nyata di lapangan. Dampak kekurangan pemenuhan kebutuhan SDM…
dapat memberikan efek beban kerja yang tinggi kepada tenaga kerja yang berakibat menurunkan kualitas pelayanan kepada pasien. Sebaliknya dampak kelebihan pemenuhan memberikan ketidakefisienan dalam pengelolaan keuangan. Oleh karena itu, penelitian ini bertujuan menganalisis kebutuhan SDMK Klinik LKC DD Palembang menggunakan Metode Beban Kerja (Workload Indicators Staff Needs, WISN). Penelitian deskriptif obervasional ini dilakukan pada tahun 2020, dengan teknik pengambilan data primer melalui observasi kegiatan pelayanan kesehatan di klinik dan data sekunder dengan melihat surat kontrak kerja semua SDMK klinik dan catatan jumlah kunjungan pasien setiap harinya selama 1 bulan. Data dianalisis dengan Metode WISN untuk menentukan rasio SDMK dan angka kebutuhan SDMK. Hasil analisis rasio SDMK dengan metode WISN di Klinik LKC DD adalah jumlah dokter umum dan perawat poli umum masing-masing kurang 1 (satu) orang dan jumlah bidan berlebih 1 (satu) orang, sedangkan jumlah dokter gigi, perawat poli gigi, dan apoteker/asisten apoteker sudah sesuai. Kekurangan pemenuhan kebutuhan SDM memberikan efek beban kerja yang tinggi kepada tenaga kerja yang berakibat menurunkan kualitas pelayanan kepada pasien sedangkan kelebihan pemenuhan kebutuhan SDM akan menimbulkan ketidakefisienan dalam pengelolaan keuangan.
Abstract:This study aims to analyze the quality of human resources (HR) in improving the effectiveness of public services at LPP RRI Merauke. This research employs a qualitative approach with a descriptive design. Data were collected…
cted through observation, in-depth interviews, and documentation involving 11 informants consisting of leaders and staff members. The findings indicate that HR quality plays a significant role in determining the effectiveness of public service delivery. In terms of competence, employees are generally capable of performing routine tasks; however, their mastery of digital technology remains limited. Professionalism is considered adequate but not yet optimal due to limited human resources and high workloads. Employees’ adaptability to technological and organizational changes varies among individuals. HR development programs have been implemented through training, but they are not yet systematic or evenly distributed. Meanwhile, employee motivation and job satisfaction are relatively good, although still influenced by limited facilities and reward systems. Overall, improving public service effectiveness at LPP RRI Merauke requires strengthening competencies, professionalism, adaptability, and sustainable, needs-based HR development strategies.
Abstract:Principal academic supervision management is a crucial factor in improving elementary school teacher performance amid the increasing demands for educational quality and digital transformation in the Grogol District, Cilegon…
gon City. The background of the study indicates persistent issues in teacher performance, including suboptimal lesson planning, less innovative teaching methods, and limited integration of educational technology. The research problem is formulated as how principals manage academic supervision to enhance teacher performance through planning, implementation, evaluation, and follow-up processes. This study employs a qualitative case study approach involving eleven public elementary schools. The findings reveal that academic supervision is conducted systematically, collaboratively, and continuously through classroom observations, reflective discussions, workshops, and On-the-Job Training supported by the Academic Learning System. The results indicate a 15 percent improvement in teacher performance, increasing from 75 to 95, as well as an 80 percent improvement in school learning achievement. The study concludes that integrated, collaborative, and technology-based academic supervision management significantly enhances teacher professionalism. The novelty of this research lies in the development of a digital-collaborative supervision model that integrates teacher participation, continuous professional development, and real-time digital monitoring systems to ensure more effective, efficient, and measurable teacher performance management. Supporting factors include principal commitment, teacher openness, collaborative school culture, and technological support. In contrast, the main obstacles include time constraints, administrative workload, and variations in teacher competence. The findings imply that academic supervision should be managed as adaptive, participatory, and sustainable professional development oriented toward continuous improvement of learning quality in Indonesian elementary schools, serving as a reference for developing a more effective, systematic, and sustainable digital-collaborative supervision model.
Abstract:Vocational education requires teachers with optimal performance in order to produce graduates who are competent and prepared to face the demands of the workforce. Teacher performance is influenced by various factors, including…
luding principal leadership and teacher workload, both of which are directly related to the implementation of instructional duties and school administration. This study focuses on the influence of principal leadership on teacher performance, the influence of teacher workload on teacher performance, and the simultaneous influence of both variables on teacher performance at SMKN 1 Puloampel. The study employed a quantitative method with a descriptive survey approach involving 55 teachers selected through a total sampling technique. Data were collected through observation and questionnaire distribution using a Likert scale and were subsequently analyzed using the t-test and F-test with the assistance of IBM SPSS Statistics 24.0. The findings revealed that principal leadership did not have a positive and significant effect on teacher performance, whereas teacher workload had a positive and significant effect on teacher performance. Simultaneous testing further indicated that principal leadership and teacher workload collectively did not exert a significant effect on teacher performance. These findings demonstrate that teacher performance is more strongly influenced by internal factors such as professional competence, work motivation, teaching experience, and task management abilities. The novelty of this study lies in the finding that a proportionally organized teacher workload is capable of enhancing teachers’ discipline, responsibility, and work effectiveness, while principal leadership has not yet demonstrated a significant influence on teacher performance within the vocational school environment. This study contributes to the development of vocational education management through the strengthening of teacher professionalism and balanced workload management.
Abstract:This study is motivated by changes in the education system due to the COVID-19 pandemic, which have led to the implementation of Limited Face-to-Face Learning (Pembelajaran Tatap Muka Terbatas/PTMT) in schools, thereby requiring…
equiring more adaptive and effective classroom management at SMAN 6 Sinjai. The research problem is how teachers’ classroom management strategies are implemented and the extent of their effectiveness in supporting the learning process under conditions of limited time, interaction, and facilities. This study aims to analyze the effectiveness of classroom management during PTMT using a descriptive qualitative approach through observation, interviews, and documentation. The findings indicate that classroom management is categorized as highly effective, with 85% of learning activities implemented as planned, 88% of teachers applying active learning strategies, and 90% of classroom arrangements complying with health protocols, resulting in a 40% reduction in classroom disturbances. Furthermore, 78% of students reported greater comfort in a conducive learning environment, while the utilization of sanitation facilities consistently reached 95%. Although 82% of teachers experienced an increased workload, learning stability was maintained through adaptive strategies and collaboration. The study concludes that the effectiveness of classroom management is determined by the integration of instructional planning, environmental management, and students’ psychosocial adaptation. The novelty of this study lies in the concept of crisis-based adaptive classroom management that simultaneously integrates pedagogical, health, and character-building dimensions, while emphasizing teachers’ dual roles as facilitators and risk managers in the PTMT context. These findings are expected to serve as a reference for developing classroom management practices in secondary schools during crisis and educational transition situations, as well as strengthening more responsive, flexible, and sustainable learning policies aimed at improving student learning outcomes in the current Indonesian educational context.