Abstract:This paper explores the importance of church leadership strategies in evangelism management and soul-winning, focusing on the application of Biblical principles and practical strategies within the context of personal evangelism.…
ngelism. Based on Jesus command in Matthew 28:19-20, evangelism is a primary task of the church to make all nations His disciples. Evangelism should involve all church members, not just leaders, with appropriate and effective approaches. Both general and personal evangelism methods have their respective advantages and disadvantages and should be carried out with careful planning and clear objectives. This study emphasizes the importance of patience, empathy, and prayer in the evangelism process, as exemplified by Jesus Christ and church leaders. Through the author’s personal experience of successfully baptizing family members after years of evangelism, it is evident that evangelism requires deep personal relationships, as well as consistent patience and commitment. Additionally, the involvement of the Holy Spirit is crucial for guiding and transforming human hearts, making it a key factor in successful evangelism. By implementing strategies based on personal relationships, patience, and prayer, the church can more effectively fulfill Christ’s calling and achieve sustainable spiritual growth and salvation.
Abstract:The advancement of digital technology has accelerated the adoption of Artificial Intelligence (AI) in e-counseling services to address the growing demand for mental health support in the digital era. The increasing number…
r of clients, counselors’ limited availability, and the challenges associated with conducting psychological assessments through online platforms have created a pressing need for innovative solutions. This study aims to examine the role of AI as a co-counselor, evaluate the effectiveness of its integration into e-counseling practices, and identify the challenges associated with its implementation. The study employed a Narrative Literature Review method by critically analyzing relevant scholarly publications. The findings indicate that AI functions as a collaborative partner that assists counselors in assessment processes, data analysis, emotion detection, service documentation, and the continuous monitoring of clients’ psychological conditions. The integration of AI has been shown to enhance the efficiency, accessibility, and overall quality of digital counseling services. However, its implementation continues to face significant challenges related to data privacy, information security, algorithmic bias, and limitations in understanding cultural contexts and human empathy. The novelty of this study lies in its comprehensive conceptualization of AI as a co-counselor that supports the entire e-counseling service cycle through a collaborative model integrating the analytical capabilities of technology with the humanistic competencies of counselors, thereby fostering more effective, ethical, and inclusive counseling services.
Abstract:The advancement of digital technology has accelerated the adoption of Artificial Intelligence (AI) in e-counseling services to enhance the accessibility and efficiency of psychological support. While offering numerous benefits,…
nefits, the use of AI also presents challenges related to the quality of therapeutic relationships, privacy, data security, and ethical considerations. This study aims to analyze the role of AI, its impacts, and the ethical challenges emerging in e-counseling services through a Systematic Literature Review (SLR) approach. Data were collected from Google Scholar, GARUDA, ScienceDirect, SAGE Journals, and Crossref, covering publications from 2018 to 2026. The review of 13 selected articles revealed that AI serves as a supportive tool through chatbots, data analytics, preliminary assessments, and automated response systems that help expand access to counseling services and improve service responsiveness. The implementation of AI contributes positively by increasing efficiency and accessibility; however, it remains limited in understanding emotions, demonstrating empathy, and comprehending clients’ psychological contexts. The findings also indicate that privacy, data security, algorithmic transparency, and accountability constitute the primary ethical challenges that require careful attention. This study concludes that AI is more appropriately positioned as a complement to counselors rather than a substitute for human counselors. The novelty of this study lies in its integrated analysis of the roles, impacts, and ethical challenges of AI within a single framework, thereby providing a more comprehensive understanding of the development of e-counseling based on collaborative interaction between technology and professional counselors.
Abstract:Kegiatan psikoedukasi ini bertujuan untuk meningkatkan efektivitas interaksi antara pegawai dan pelanggan di bidang Niaga dan Pemasaran UP3 Makassar Selatan dengan fokus pada strategi komunikasi interpersonal adaptif dan…
manajemen stres. Permasalahan utama yang dihadapi pegawai adalah kesulitan dalam menyampaikan maksud secara jelas kepada pelanggan, terutama yang tidak memahami istilah kelistrikan, yang berujung pada kesalahpahaman dan stres kerja yang tinggi. Berdasarkan hasil wawancara dan kuesioner, intervensi edukatif diperlukan untuk mengembangkan komunikasi interpersonal adaptif dalam konteks pelayanan pelanggan. Psikoedukasi berjudul "Dari Teknisi Menjadi Komunikator Andal: Membangun Koneksi, Bukan Sekedar Transaksi" dilaksanakan pada 04 November 2025 dengan 22 pegawai hadir. Metode yang digunakan meliputi ceramah, diskusi, dan simulasi roleplay kasus. Hasil evaluasi peserta menunjukkan pemahaman yang lebih baik mengenai prinsip komunikasi efektif REACH (Respect, Empathy, Audible, Clarity, Humility). Meskipun mayoritas peserta (70%) dapat menjelaskan dengan baik, masih terdapat 6 peserta yang dinilai belum maksimal dalam menyampaikan penjelasan kepada pelanggan awam. Secara keseluruhan, kegiatan ini berhasil memperkuat keterampilan komunikasi pegawai, membantu mengelola stres, dan berkontribusi pada peningkatan citra pelayanan UP3 Makassar Selatan.
Abstract:Abstract: This study aims to review digital literacy as a strategy to prevent cyberbullying in adolescents using the Systematic Literature Review (SLR) approach to research from 2020 to 2024. Cyberbullying, which often occurs…
ccurs verbally, is influenced by the anonymity of the perpetrator and low digital literacy. The results of the study show that digital literacy can increase students' awareness, self-control, understanding of privacy, and empathy in interacting in the digital world. Psychosocial support from family, school, and community is also key in preventing cyberbullying. This study emphasizes the importance of digital literacy as an effective strategy to build responsible attitudes and positive interactions in the digital world.
Keywords: systematic literature review; digital literacy; cyberbullying
Abstrak: Penelitian ini bertujuan untuk meninjau literasi digital sebagai strategi pencegahan cyberbullying pada remaja dengan pendekatan Systematic Literature Review (SLR) terhadap penelitian tahun 2020 hingga 2024. Cyberbullying, yang kerap terjadi secara verbal, dipengaruhi anonimitas pelaku dan rendahnya literasi digital. Hasil penelitian menunjukkan bahwa literasi digital dapat meningkatkan kesadaran, pengendalian diri, pemahaman privasi, serta empati siswa dalam berinteraksi di dunia digital. Dukungan psikososial dari keluarga, sekolah, dan masyarakat juga menjadi kunci dalam mencegah cyberbullying. Penelitian ini menegaskan pentingnya literasi digital sebagai strategi efektif untuk membangun sikap bertanggung jawab dan interaksi positif di dunia digital.
Kata kunci: systematic literature review; literasi digital; cyberbullying
Abstract:Abstract : Service quality reflects how well visitors' expectations are fulfilled based on their actual experiences. The Dinas Perpustakaan dan Kearsipan Kabupaten Asahan has made efforts to provide good services, but observations…
servations reveal some dissatisfaction. Visitors expressed concerns over the incomplete book collection, inadequate handling of complaints, and inaccurate services. To address these issues, the Service Quality approach was employed to evaluate the gap between visitors’ perceptions of the services they received and their expectations. The SERVQUAL method was used to analyze five service dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The results showed negative gaps in Empathy (-0.4), Reliability (-0.3), and Assurance (-0.2), which indicate areas for improvement. Conversely, Tangibles and Responsiveness had positive gaps, showing visitor satisfaction with these aspects. These findings provide valuable insights for the library to identify areas that require improvement in order to enhance service quality in the future.
Keywords: mysql; php; service quality; service satisfaction level
Abstrak : Kualitas layanan mencerminkan seberapa baik harapan pengunjung terpenuhi berdasarkan pengalaman nyata mereka. Dinas Perpustakaan dan Kearsipan Kabupaten Asahan telah berusaha memberikan layanan yang baik, namun observasi menunjukkan adanya beberapa keluhan. Pengunjung merasa tidak puas dengan koleksi buku yang tidak lengkap, penanganan keluhan yang kurang optimal, dan pelayanan yang kurang tepat. Untuk mengatasi masalah ini, digunakan pendekatan Service Quality yang mengevaluasi gap antara persepsi pengunjung terhadap layanan yang diterima dengan harapan mereka. Metode SERVQUAL digunakan untuk menganalisis lima dimensi layanan: Bukti Fisik, Kehandalan, Daya Tanggap, Jaminan, dan Empati. Hasil pengujian menunjukkan adanya gap negatif pada dimensi Empati (-0,4), Kehandalan (-0,3), dan Jaminan (-0,2), yang memerlukan peningkatan. Sebaliknya, dimensi Bukti Fisik dan Daya Tanggap menunjukkan gap positif, menandakan pengunjung merasa puas dengan aspek-aspek ini. Hasil ini memberikan wawasan penting bagi pihak perpustakaan dalam mengidentifikasi area yang perlu diperbaiki untuk meningkatkan kualitas layanan ke depan.
Kata Kunci : mysql; php; service quality; tingkat kepuasan layanan
Abstract:Abstract: Bullying in Indonesian elementary schools continues to pose a significant threat to students' safety and well-being. In order to improve anti-bullying literacy, increase social awareness, and promote a secure…
and welcoming school environment, the "Building a Child-Friendly School Climate: Bullying Prevention Program in Elementary Schools" program was put into place. Thirty-two pupils in grades IV–VI participated in the one-day participatory activity at SDN 010029 Perkebunan Sukaraja Village, Asahan Regency. Ice-breaking, conversation, role-playing, storytelling, poster-making, and introspection were among the techniques employed. A Likert-scale questionnaire evaluation revealed an average overall score of 3.75 (very good category), with material understanding (3.81) and applicability to school life (3.78) showing the greatest signs.Students' awareness, empathy, and bravery in confronting bullying increased, according to qualitative data. The activity's outcomes show that a practical, experience-based approach is successful in fostering a school climate that is kid-friendly and establishing anti-bullying ideals. From a scientific perspective, this program helps primary schools create models of violence prevention and character education that align with the national PPKSP and Child-Friendly Schools regulations. It is hoped that this program will be adopted as a routine school activity.
Keywords: anti-bullying literacy; school climate; bullying; child-friendly schools; elementary education
Abstrak: Perundungan (bullying) di sekolah dasar masih menjadi tantangan serius bagi kesejahteraan dan rasa aman peserta didik di Indonesia. Program Membangun Iklim Sekolah Ramah Anak: Program Pencegahan Perundungan di Sekolah Dasar dilaksanakan untuk memperkuat literasi anti-perundungan, meningkatkan kesadaran sosial, dan menumbuhkan budaya sekolah yang aman serta inklusif. Kegiatan dilaksanakan secara partisipatif selama satu hari di SDN 010029 Desa Perkebunan Sukaraja, Kabupaten Asahan, dengan melibatkan 32 siswa kelas IV–VI. Metode yang digunakan mencakup ice-breaking, diskusi, storytelling, permainan peran, pembuatan poster, dan refleksi. Evaluasi melalui angket skala Likert menunjukkan rata-rata skor keseluruhan sebesar 3,75 (kategori sangat baik), dengan indikator tertinggi pada keterpahaman materi (3,81) dan relevansi dengan kehidupan sekolah (3,78). Data kualitatif memperlihatkan peningkatan kesadaran, empati, dan keberanian siswa menolak perundungan. Hasil kegiatan ini membuktikan bahwa pendekatan berbasis pengalaman langsung efektif dalam menanamkan nilai-nilai anti-perundungan dan memperkuat iklim sekolah yang ramah anak. Secara ilmiah, program ini berkontribusi pada pengembangan model pendidikan karakter dan pencegahan kekerasan di sekolah dasar yang sejalan dengan kebijakan nasional PPKSP dan Sekolah Ramah Anak. Program ini diharapkan diadopsi sebagai kegiatan rutin sekolah. Keterbatasan kegiatan yang dilaksanakan satu hari masih menyisakan ruang untuk penguatan program secara berkelanjutan melalui aktivasi Satgas PPKSP.
Kata kunci: Perundungan; Iklim Sekolah; Sekolah Ramah Anak; Literasi Anti-Perundungan; Pendidikan Dasar
Abstract:The issue of bullying has a severe impact on the mental and physical well-being of the victim, with fatal consequences such as severe depression or death. Parental influence is crucial in preventing bullying. Children tend…
nd to mimic their parents' attitudes and behaviours. Positive attitudes, empathy and tolerance from parents can encourage children to adopt these values. Parents who are actively involved and open to effective communication help children develop empathy and feel supported, making them more likely to report or seek help in bullying situations. Parents need to understand the psychological and legal aspects of bullying and school violence prevention to protect their children's well-being. Psychological knowledge helps recognise early signs of trauma and provide emotional support, as well as establishing the values of empathy, tolerance and respect in children. Legal knowledge enables parents to take appropriate action if their child is victimised, liaise with schools and authorities, and ensure anti-bullying policies are implemented. This regulation creates a safe and supportive environment for children to grow. Strengthening parents' understanding and knowledge of bullying prevention and its psychological and legal impacts was done through counselling activities. This counselling presented material on the psychological impact of bullying on children and the legal consequences for perpetrators and omission of bullying activities for both children and schools and parents. The counselling sessions were attended by parents, teachers, and school committees. The counselling participants said that after attending the training, their knowledge about bullying, its impact, and preventive measures improved. The results of the questionnaire before and after attending the counselling showed increased participants' understanding.
Keywords: bullying; prevention; violence
Abstrak: Perundungan dan kekerasan di sekolah berdampak parah pada perkembangan mental dan emosional anak serta mengganggu proses belajar mengajar. Data FSGI, pada periode Januari-Juli 2023 terdapat 16 kasus perundungan dengan 43 korban. Jumlah ini meningkat menjadi 23 kasus pada periode Januari-September 2023, dengan tingkat perundungan tertinggi terjadi di sekolah menengah pertama (SMP) yang mencapai 50%, bahkan 2 orang meninggal dunia selama periode tersebut SMP Muhammadiyah Kembaran juga menghadapi masalah ini. Untuk mencegah bullying dan kekerasan, diadakan penyuluhan dengan metode ceramah dan diskusi guna memberikan pemahaman komprehensif dan praktis. Kegiatan ini melibatkan guru dan orang tua untuk menciptakan lingkungan sekolah yang aman. Hasil penyuluhan menunjukkan peningkatan pemahaman dan kesadaran peserta tentang dampak negatif bullying dan kekerasan serta pentingnya peran setiap orang dalam pencegahannya, yang terbukti dari hasil kuesioner sebelum dan sesudah sesi penyuluhan.
Kata kunci: kekerasan; perundungan; pencegahan
Abstract:Abstract: The exclusive breastfeeding coverage in the work area of North Community Health Center (Puskesmas Purwokerto Utara) 2 had only reached 76% by mid-2020. To pursue the target of achieving 90% by the end of the year,…
ar, cross-sectoral cooperation is needed. Lecturers of The Communication Science Study Program of Universitas Amikom Purwokerto took the initiative as facilitators by partnering with North Community Health Center staff to conduct a community service as an implementation of the Tri Dharma of Higher Education. In this event, the facilitators conducted socialization and training methods for health cadres on how to communicate assertively with breastfeeding mothers by emphasizing acceptance, empathy, support and openness. The training was carried out for one week, included four villages within the Community Health Center working area, namely Grendeng, Bancarkembar, Sumampir and Pabuwaran. This community service has a good impact to the health cadres and The Community Health Center. The 90% target of exclusive breastfeeding will be reviewed by the end of 2021. However, the health cadres and The Community Health Center have more self-confidence to convince breastfeeding mothers to look after their children better by giving them the exclusive breastfeeding. In turn, the target will be achieved.
Keywords: assertive communication; cross sectorial cooperation; exclusive breastfeeding.
Abstrak: Cakupan ASI Eksklusif di wilayah kerja Puskesmas Purwokerto Utara 2 baru mencapai 76% pada pertengahan tahun 2020. Untuk mencapai target 90% cakupan ASI Eksklusif pada akhir tahun, dibutuhkan kerjasama lintas sektoral. Dosen Program Studi Ilmu Komunikasi Universitas Amikom Purwokerto berinisiatif menjadi fasilitator dengan bermitra dengan Puskesmas dalam melakukan pengabdian masyarakat sebagai bentuk pelaksanaan Tri Dharma Perguruan Tinggi. Pada kegiatan ini fasilitator menggunakan metode sosialisasi dan pelatihan kepada kader kesehatan tentang bagaimana berkomunikasi secara asertif dengan mengedepankan penerimaan, empati, dukungan dan keterbukaan kepada ibu menyusui. Pelatihan dilakukan selama satu minggu, dan meliputi empat desa yang berada dalam wilayah kerja puskesmas, yaitu Grendeng, Bancarkembar, Sumampir dan Pabuwaran. Pengabdian kepada masyarakat ini mempunyai dampak baik terhadap kader kesehatan dan Puskesmas. Target 90% ibu menyusui memberikan ASI eksklusif akan direview pada akhir tahun 2021. Namun, para kader kesehatan dan Puskesmas merasa lebih percaya diri dapat meyakinkan kepada para ibu menyusui untuk dapat memberikan ASI eksklusif kepada anak-anaknya dan pada gilirannya target tersebut dapat tercapai.
Kata kunci: ASI eksklusif; kerja sama lintas sektoral; komunikasi asertif
Abstract:Abstract: Mosques are places of jamaah and centers of social and economic activity for Muslims. Still, in the process of managing their activities, DKM administrators often face challenges related to efficiency, integration,…
ion, and transparency of information. This research aims to develop a web-based Mosque Management Information System (SIMMAS) that integrates the management of ZISWAF (zakat, infaq, sadaqah, waqf), qurban, inventory, activity information, and digital payments via QRIS. Using the Rapid Application Development (RAD) method, the system was designed to be developed quickly and in alignment with user needs. The evaluation was conducted using the Customer Satisfaction Index (CSI) approach, involving 60 respondents comprising mosque administrators and congregants. The results show that all SIMMAS services received CSI scores above 85%, indicating a high level of user satisfaction, particularly with the religious lecture scheduling feature. Nevertheless, there remains room for improvement, especially in the responsiveness and empathy aspects of financial and inventory services. This research is expected to serve as a foundation for the continued development of SIMMAS to become more effective, efficient, and digitally integrated in mosque management.
Keywords: user satisfaction; mosque information system; CSI; SIMMAS; ZISWAF
Abstrak: Masjid merupakan tempat ibadah, pusat aktivitas sosial dan ekonomi umat Islam, namun dalam proses pengelolaan kegiatannya, pengurus dkm kerap menghadapi tantangan terkait efisiensi, integrasi, dan transparansi informasi Penelitian ini bertujuan untuk mengembangkan Sistem Informasi Manajemen Masjid (SIMMAS) berbasis web yang mengintegrasikan pengelolaan ZISWAF, qurban, inventaris barang, informasi kegiatan, serta pembayaran digital melalui QRIS. Dengan menerapkan metode Rapid Application Development (RAD), sistem ini dirancang agar dapat dikembangkan secara cepat dan sesuai dengan kebutuhan pengguna. Evaluasi dilakukan menggunakan pendekatan Customer Satisfaction Index (CSI), yang melibatkan 60 responden dari kalangan pengurus dan jamaah masjid. Hasil evaluasi menunjukkan bahwa seluruh layanan SIMMAS memperoleh nilai CSI di atas 85%, mencerminkan tingkat kepuasan yang tinggi, khususnya pada fitur jadwal kajian. Meski demikian, masih terdapat ruang untuk perbaikan, terutama pada aspek responsivitas dan empati dalam layanan keuangan dan pengelolaan inventaris. Penelitian ini diharapkan dapat menjadi dasar pengembangan berkelanjutan SIMMAS dalam mendukung tata kelola masjid yang lebih efektif, efisien, dan berbasis digital.
Kata Kunci: kepuasan pengguna; sistem informasi masjid; CSI; SIMMAS; ZISWAF