Abstract:This study aims to test and analyze empirically the influence of relationship marketing dimensions on customer loyalty at PT. Prudential Life Assurance Agency Kendari 2. This research is explanatory in nature which intends…
ds to explain the position of the variables studied and the relationship and influence between one variable and another. The results showed that: (1) Relationship marketing has a significant and positive direct effect on customer loyalty at PT. Prudential Agency Kendari 2. (2) Trust directly has a positive and significant effect on customer loyalty at PT. Prudential Agency Kendari 2. (3) Commitment directly has a positive and significant effect on customer loyalty at PT. Kendari Prudential Agency. (4) Communication directly has a positive and significant effect on customer loyalty at PT. Prudential Agency Kendari 2. (5) Direct handling has a positive but significant effect on customer loyalty at PT. Prudential Agency Kendari 2.
Abstract:This study was conducted to empirically examine the influence of intellectual capital and profitability on stock prices in banking sector companies in Indonesia. The independent variable of this research is intellectual…
capital which is presented by VAICTM (Value Added Intellectual Coefficient) which was developed by Pulic (1998). Then the dependent variable is stock price, and profitability, which is presented by ROA, as a moderating variable. The sample of this study was selected using the purposive sampling method, and there were 24 (twenty-four) banking companies (listed on the BEI) that met the criteria so that the sample of this study amounted to 120 samples. The study was analyzed using multiple regression analysis. The results of this study found that overall, VACA, VAHU, and STVA had a significant positive effect on stock prices. But only VACA and VAHU variables were able to be moderated by ROA.
Abstract:This study aims to identify the dominant error patterns of students in geometry learning based on Newman's Error Analysis (NEA) and to examine their implications for readiness to understand Non-Euclidean Geometry. The method…
thod employed is a Systematic Literature Review (SLR) of 10 empirical articles published between 2019 and 2026. Data were extracted based on the five stages of NEA — reading, comprehension, transformation, process skill, and encoding — and subsequently analyzed through narrative synthesis, percentage comparison, and descriptive effect size. The results indicate that comprehension errors and encoding errors are the most dominant categories, with the highest percentages of 56.92% and 50%, respectively, followed by transformation errors, which consistently fall within a moderate effect range (20–40%), while reading errors and process skill errors are classified as low. The primary causes of errors include weak understanding of geometric concepts, inability in spatial visualization, limited mathematical language, and lack of procedural precision. The findings contribute as a diagnostic foundation for designing more effective geometry learning, while simultaneously serving as a conceptual bridge toward higher-level geometry