Abstract:This study aims to analyze strategies for strengthening work culture through the implementation of ethical leadership and servant leadership at PT. Mitsubishi Electric Automotive Indonesia, and to identify the challenges…
and contributions of these two leadership styles to strengthening work culture in the automotive manufacturing industry. This study used a qualitative approach with a single case study method. Data were collected through in-depth interviews with 10 informants consisting of management level, supervisors, and production line employees. Participatory observation was conducted over three weeks, supported by analysis of company documents. Data analysis used direct interview methods and in-depth observation. The results of the study revealed five main implementation strategies: (1) leaders exemplifying ethical behavior; (2) employee empowerment through delegation of authority; (3) developing two-way communication mechanisms; (4) creating a supportive and family-like work environment; and (5) integrating ethical values into the performance management system. The dimensions of family atmosphere and identification with the leader were identified as key success factors in Indonesia's collectivist cultural context. Key challenges include resistance to change, measuring short-term impact, and consistency amidst production pressures. This study recommends integrating ethical values and servant behavior into recruitment systems, developing ethics-based leadership training programs, and designing performance management systems that balance quantitative targets with ethical behavior assessments. This study is the first to integrate ethical leadership and servant leadership within a framework for strengthening work culture in the automotive manufacturing industry, with specifically case study in PT. Mitsubishi Electric Automotive Indonesia and identifies the family atmosphere dimension as a novel finding within a collectivist cultural context.
Abstract:This study aims to understand the level of customer satisfaction with the product quality, service, and location at Galu Resto. Located in Wawotobi, Southeast Sulawesi, Galu Resto combines a natural concept with local architecture,…
chitecture, rice field views, and regional cuisine as key attractions for its customers. This study used a qualitative approach, using direct interviews and field observations. The results indicate that customer satisfaction is determined by several key factors: quality products made from fresh ingredients, friendly and responsive service, and a strategic location that creates an emotionally comfortable atmosphere. The research findings indicate that these three factors work synergistically, creating a dining experience that is not only functionally satisfying but also strengthens the emotional and cultural aspects of customers. Thus, Galu Resto is able to provide added value through an approach that combines local culture and a natural setting. This research is expected to provide a reference for the development of local culinary businesses with a model based on experience and cultural values.
Abstract:English language learning in Islamic colleges faces challenges related to motivation, engagement, and a classroom atmosphere that tends to be monotonous. In today's digital context, Game-Based Learning (GBL) offers an innovative…
novative approach that can change these dynamics through fun and interactive game elements. This study aims to explore the subjective experiences of students at the Susha Siak Islamic College (STAI) in using Gimkit as a game-based English learning medium. The approach used is interpretive phenomenology based on Heidegger's thinking, which focuses on the meaning of participants' life experiences. Data were obtained through in-depth interviews, participant observation, and reflective journals from seven students who actively used Gimkit in their English classes. Data analysis followed Colaizzi's (1978) steps to identify essential themes from the participants' experiences.
The results of the study show three main themes: (1) fun and challenging learning, (2) a more lively and competitive classroom atmosphere, and (3) increased cohesiveness and solidarity among students. The learning experience through Gimkit brings out strong intrinsic motivation, self-confidence, and positive emotional involvement. This study concludes that GBL through Gimkit not only improves the effectiveness of English language learning, but also strengthens the values of togetherness and collaboration in the context of Islamic higher education.
Abstract:This study aims to analyze the application of spiritual quality in cupping and ruqyah services and identify strategies for improving spiritual quality implemented at the Soreang Branch of the Bekam Ruqyah Center. The problems…
blems identified were customer dissatisfaction related to limited service space and a less than optimal religious atmosphere that affected comfort during therapy. This study used a descriptive qualitative approach with data collection techniques through in-depth interviews, participant observation, and documentation. While data validity was strengthened by triangulation of sources, methods, and theories with the help of NVivo 12 software and supplemented with a SWOT analysis. The results showed that the implementation of spiritual quality improvement was carried out by the presence of Islamic values, maintaining cleanliness, reciting prayers, and the therapist's empathetic attitude were important factors in fostering a sense of calm and comfort in customers. Implementing strategies for improving spiritual quality through therapist training, implementing SOPs based on Islamic law, and creating a supportive spiritual environment. However, limited service facilities and infrastructure still need to be addressed for improvement. Therefore, this study as a whole confirms that service quality that connects spiritual and physical aspects holistically contributes significantly to customer satisfaction.
Abstract:This study aims to examine and analyze communication patterns between teachers and students in the teaching and learning process at SMK Islamic Center Baiturrahman. Communication between teachers and students plays a crucial…
cial role in creating an effective and conducive learning atmosphere. This study uses a descriptive qualitative approach with observation, interview, and documentation methods as data collection techniques. The results of the study indicate that communication patterns in this school run in an open, participatory, and religious atmosphere. Teachers not only act as conveyors of information, but also as guides and motivators who establish positive interpersonal relationships with students. Factors such as teaching style, student motivation, and school environmental support influence the smoothness of communication. Effective communication has been shown to improve students' understanding of the subject matter and strengthen their character and discipline. This study concludes that good communication patterns between teachers and students contribute directly to the achievement of learning outcomes and the formation of students' character holistically.
Abstract:This study aims to analyze the use of comic media in learning Indonesian for Foreign Speakers (BIPA). One of the main challenges in BIPA learning is the low motivation of participants. This lack of motivation is often caused…
used by the monotonous classroom atmosphere. To increase learning motivation, an interesting and innovative approach is needed, especially for teenage and early adult participants. This research uses a descriptive qualitative method with a case study approach. The research subjects were beginner level participants of the Indonesian for Foreign Speakers Program (BIPA) at Prima University Medan, while the research object was the use of comic media in BIPA learning. The results showed that comic media can be used effectively to support BIPA learning objectives. Comics are able to facilitate the learning of listening, speaking, reading, and grammar, while creating a more pleasant classroom atmosphere. In addition to entertaining and attracting participants’ interest, comics also have various other benefits in BIPA learning. It is recommended for practitioners to continue to develop and integrate comic media into BIPA learning materials.
Abstract:The unrestricted use of mobile phones by elementary school children to access social media and online games can be disastrous for them. This greatly affects their literacy skills, leading to suboptimal development of the…
four language skills: listening, speaking, reading, and writing. This community service program aims to raise awareness and motivate the students of TPQ Bustanul Ulum Sejati to improve their literacy skills. The method used in this community service activity was lectures and discussions. The activity received a positive response from the TPQ Bustanul Ulum Sejati students and their parents. The program was conducted through material presentations and discussions using a relaxed conversational approach, making the activity feel less formal and more comfortable. This atmosphere allowed all the students to express their opinions without hesitation. This activity left a positive impression on the participants about the importance of literacy and avoiding excessive use of mobile phones to access social media and online games.
Abstract:The humanistic approach in higher education plays a crucial role in enriching students' learning experiences, both academically and emotionally, with a focus on the holistic development of individuals. This approach emphasizes…
asizes the importance of human values, character building, and empowering students in the learning process. This study aims to explore the relationship between humanistic educational philosophy, psychological well-being, and students' learning satisfaction at Bina Bangsa University. By paying attention to the needs, interests, and potential of each student, the humanistic approach creates an inclusive learning environment that supports personal development. The results of the study show that this approach can enhance motivation, creativity, and critical thinking skills in students through interactive learning methods such as discussions, debates, and practical work. Furthermore, the humanistic approach also has a positive impact on students' mental well-being by creating an emotionally safe classroom atmosphere, reducing stress, and anxiety. Students feel more valued and supported in their personal development. However, challenges arise when educators fail to provide clear explanations or adequate guidance before assigning tasks or homework, which can increase pressure on students. In conclusion, this study emphasizes that the humanistic approach is essential in creating a meaningful learning experience, which not only focuses on academic achievement but also on character development and psychological well-being. Therefore, the application of humanistic principles in higher education is key to creating a more relevant, holistic education that supports the balance between academic achievement and personal development.
Abstract:The phenomenon of low congregation involvement in the preaching and intercessory prayer segments indicates structural and conceptual weaknesses in church worship management, which impact the quality of the congregation’s…
�s spiritual participation. Although physical attendance is maintained, the apparent spiritual absence, reflected in passive behavior or the departure of congregants during crucial liturgical moments, reveals a management failure to holistically integrate liturgical, theological, and pastoral aspects. This study employs a descriptive qualitative approach with data collected through participatory observation and in-depth interviews to examine the role of management in designing, implementing, and evaluating worship services that facilitate meaningful spiritual engagement. The analysis confirms that weak liturgical formation, the absence of a structured participatory evaluation system, and a less dialogical pastoral approach are dominant factors contributing to low congregation participation. Worship management that is purely administrative and procedural without reinforcement of the spiritual dimension contributes to a less transformative worship atmosphere. This study recommends reforming worship management through strengthening liturgical education, innovating more participatory and contextual forms of worship, and establishing worship evaluation teams involving leadership and congregants collaboratively and sustainably. The novelty of this research lies in emphasizing worship management not merely as a technical-administrative process but as a means of dynamically and contextually shaping the congregation’s spirituality, thereby providing a conceptual contribution to developing an adaptive and transformative worship management model within the modern church environment.
Abstract:The purpose of this study is to understand how work stress and work environment affect employee work productivity simultaneously and proportionately. The purpose of this case study is to determine the important variables…
that cause the productivity of PT. Telkom Witel Bekasi's workers. In this case study, a saturated sampling method is used, which means that each member of the population is used as a sample from a relatively small population. The study involved 47 workers. Validity, reliability, linear multiple regression, and classical assumptions such as normality, heteroscedasticity, and multicollinearity are used. The hypothesis was then tested with the F and T tests. Data was collected through questionnaires. The results of the hypothesis test show that stress and the work environment have a positive and significant impact on employee performance. The results of multiple regression analysis also show that stress and work environment have a positive and significant effect on productivity. In addition, hypothesis tests show that there is a positive and significant impact on employee work productivity greatly increased. Therefore, companies must always reduce stress in the workplace, even create a more stress-free environment, and build a better working atmosphere to increase employee productivity.