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Showing 42 articles found for "Payment"

ANALYSIS OF CUSTOMER RETENTION STRATEGIES FOR SMALL AND MEDIUM-SIZED FRIED CHICKEN BUSINESSES IN JAKARTA: THE MEDIATING ROLE OF CUSTOMER SATISFACTION BASED ON PRODUCT QUALITY, SERVICE

Anindita Fadhillah
Abstract: The height competition in the sector business Micro, Small and Medium Enterprises (MSMEs) fried chicken in Jakarta demands perpetrator business for improve retention strategies customers, one of them through increased purchase… rchase interest repeat. Research This aim analyze influence quality products, service quality, and systems payment on purchase interest repeat, with satisfaction customer as intervening variables. Research quantitative this use Structural Equation Modeling (SEM) approach based on Partial Least Squares (PLS) with sample of 100-150 respondents MSMEs fried chicken customers in Jakarta. Test results hypothesis show that satisfaction customer own significant and positive influence​ on purchase interest repeat. Next, quality products and systems payment proven in a way direct influential positive and significant to satisfaction customers. Meanwhile that, variable quality products, service quality, and systems payment no show influence significant direct​ on purchase interest repeat. Findings this indicates that satisfaction customer play a role important as variables mediation. Strategy to increase purchase interest repeat must focused on efforts reach customer satisfaction. this is can achieved with maintain quality superior products (especially​ consistency of taste and texture), provides quality good service, as well as ensure system efficient and diverse payments. With​ thus, satisfaction customer is key main bridging​ influence quality products, service quality, and systems payment on purchase interest repeat to MSMEs fried chicken customers in Jakarta.

DEFAULT IN THE SALE AND PURCHASE AGREEMENT OF A SHOPHOUSE IN NON-CASH AND ITS CONSEQUENCES ON HEIRS

Panji Maulana, Muhammad Insa Ansari, Teuku Saiful
Abstract: In binding the sale and purchase agreement between two parties must be carried out and obeyed in accordance with Article 1338 paragraph (1) of the Civil Code states that an agreement made legally will bind the parties as… binding as the law and become law for them. The agreed agreement will give birth to obligations that must be carried out by the parties, if not carried out, there will be default due to breach of the agreed agreement. As happened between Baniyamin as the buyer and the late Muhammad Husen as the seller in the binding of the shophouse sale and purchase agreement, there was a default due to the seller not delivering the object of sale and purchase, the buyer had fully paid the price of the shophouse but did not get his rights so that the buyer was disadvantaged in the sale and purchase agreement. The results showed that the buyer made several efforts to obtain his compensation rights for defaults made by the heirs starting from family settlements, giving warning letters twice but there was still no response, and filing a default lawsuit to the Court. The heirs' responsibility for the testator's debt initially planned to pay Rp. 50,000,000. This amount is insufficient from the total loss suffered by the buyer, so that at the time of mediation in the Court the buyer gave the option to the heirs to be able to make payments in stages with a minimum of paying half of the total loss suffered, but the heirs were not able to do so.  

ANALYSIS OF INTERNAL CONTROL OF TRADE RECEIV ABLES FOR NON- AERONAUTICAL SERVICES IN PT. ANGKASA PURA I MANADO

Manueke, Kathleen Arlen, Berhitu, Peggy Indah Jovika, Talimbekas, Juliet Lovely
Abstract: PT Angkasa Pura 1 (Persero) is an airport service company that earns revenue from Aeronautical and Non-Aeronautical services. In this study we will examine the implementation of an internal control system for trade receivables… vables related to money deposited at PT Angkasa Pura 1 Manado Branch. To analyze this problem, we used a descriptive qualitative case study method, using primary and secondary data. The results show that the application of the Internal Control System to trade receivables is not in accordance with the AIS standard. Where, companies should tighten regulations regarding credit payments, and require additional documents for transfer payments. So that transfer errors from tenants can be quickly confirmed, and recording does not need to be done in the Custody Account. Also implementing Virtual Accounts in the future to facilitate transactions and recording in the future.

IMPLEMENTASI E-GOVERNMENT DALAM PEMANFAATAN APLIKASI MOBILE PASPOR (M-PASPOR) PADA KANTOR IMIGRASI KELAS II TPI TANJUNG UBAN

Wulandari, Riski Peni, Winarti, Novi, Darmawan, Eki
Abstract: M-Paspor aims to make passport services more transparent, accountable and fast. However, in the process of its application as a public servant, the socialization provided has not been able to fully reach the community. So… o people have to come repeatedly to just ask questions related to the use of the application. This study aims to describe the implementation of e-government in the use of m-paspor applications at the Immigration Office Class II TPI Tanjung Uban. The research method used is a qualitative method with a descriptive approach. The theory used from Harvard JFK School of Government, with several indicators including Support, Capacity and Value. The results showed that the implementation of e-government in the use of m-paspor applications has run in accordance with the objectives but has not been optimal in one of the indicators. In the Support indicator, support in the form of SOP’s and m-paspor policies, direct socialization and through social media as well as supporting infrastructure at the Immigration Office Class II TPI Tanjung Uban is quite good. In the Capacity indicator, the availability of financial resources is intended for socialization needs, the information technology infrastructure in the  service process looks adequate to facilitate the community, but in the process of implementing the application there are still several obstacles, including frequent  application errors, payment codes do not come out, limited quotas and so on, as well as the availability of human resources derived from receiving CPNS selection analysis S1 immigration and has been provided with periodic training by the Directorate General of Immigration. The Value indicator is considered good, because both officers and the public have been able to feel the convenience with the m-paspor application.

Peningkatan Kualitas Pelayanan Pemandian Air Panas “Citra” Melalui Transformasi Digital Pengelolaan Pondok dan Kantin

Iqbal, Muhammad, Syahputra, Abdul Karim, Handoko, Wiwin
Abstract: Citra Teluk Sibayan Hot Springs is the first geothermal hot spring in Batubara Regency. The hot spring has gained recognition among the public and faces challenges in managing its canteen and lodges. The community service… e program aims to enhance service quality through digital transformation. The initiative is based on the need to improve operational efficiency and visitor satisfaction through technology. The method of the program consists of three phases: first, a needs analysis and design of a digital system for food ordering and lodge management. Second, the implementation of technology, including the development of an application, integration of a payment system, and installation of hardware. Third, staff training to ensure effective use of the system. The initial results of the program show improved record-keeping of canteen sales and visitor satisfaction. The digital payment system accelerates transactions, reduces errors, and streamlines sales tracking. Positive feedback from visitors and staff indicates a better experience and the potential for increased revenue. This program is expected to serve as a successful model for the application of digital technology in managing tourism facilities.

Pemberian Upah Kerja sebagai Pemenuhan Hak Narapidana di Lembaga Pemasyarakatan di Indonesia

Fikri Adiprabowo, Enjum Jumhana, Rahmat Hidayat, Charles Frisheldy Nainggolan
Abstract: Inmates in correctional institutions undergo rehabilitation programs that include the development of skills deemed crucial for their lives after being released from prison. Each prisoner is entitled to receive wages or recognition… ecognition for the efforts they have put into the work they perform. This study focuses on the regulation of rewards for inmates working in correctional facilities, as well as an evaluation of the fairness aspect in their distribution. The study adopts a normative legal analysis approach, utilizing primary legal sources such as laws and government regulations, as well as additional references discussing inmates’ rights in correctional institutions, particularly those related to the payment system for the work they perform. The study finds that the regulations governing inmates’ rights, including those related to wage distribution, are outlined in Article 14 of Law No. 12 of 1995, Government Regulation No. 32 of 1999, and the Minister of Justice Decree No. M.01-PP.02.01 of 1990. From the researcher’s perspective, the distribution of rewards aligns with the principle of fairness because, in addition to receiving rewards, inmates also receive valuable skill training for their future after leaving the correctional institution.

QRIS: Factors Influencing Interest in Adoption by MSMEs in Semarang Regency

Jihan Rahmawati, Sri Murtini, Rani Raharjanti, Prima Ayundyayasti
Abstract: Abstract The motivation of this research is related to the use of QRIS in micro, small, and medium-sized enterprises (UMKM) in Semarang District. QRIS is a digital payment tool introduced by Bank Indonesia in 2019. The Government's… Government's initiative in launching QRIS is to make it easier for people who prefer digital payments, especially young people in Indonesia. The use of QRIS itself is increasing every year. The Governor of Bank Indonesia stated that more than 90% of UMKMs in Indonesia have used QRIS. The benefits of using QRIS for UMKM are faster payment processes, no need to prepare for money returns, increased sales turnover, easier settlement process, and financial discipline. The model used in this study is the Technology Accepted Model (TAM). TAM is a method to measure individual reception to the use of information technology systems. This research uses a quantitative descriptive approach. Micro, small, and medium-sized enterprises (UMKM) are used as populations in this study. In the sample selection, the researchers conducted the dissemination of the questionnaire with two events, namely online and offline. The samples obtained after the implementation of disseminated questionnaires and according to the conditions of the research sample are as many as 210 UMKM. Further, SmartPLS version 4 software is used for data processing. The findings from this study are that product knowledge variables significantly affect the use of QRIS. Perceived usefulness variables have also been found to influence the use. The same thing was also found in the perceived ease of use variable. Other findings that are backward related to the perception of risk variables. On this variable, it has been found that there is a negative influence against the use, so, it can be concluded that UMKM in Semarang district is still afraid related to financial risk as a result of the QRIS use.

Jenis dan Klasifikasi Penjualan dalam Ekonomi Syariah

rezki, rezki akbar norrahman
Abstract: Islamic economics has different principles from conventional economics, including in terms of sales contracts. In Islamic economics, there are several types of sales contracts used, such as bai' al-salam (future sales) and… nd bai’ al-salam(manufacturing sales). Trust sales contracts are also important in ensuring transparency of the price of the goods or services sold. The research method uses descriptive qualitative in describing and explaining specifically with literature studies in data collection. The purpose of this research is to find out specifically about the types and qualifications of sharia sales that do not contain gharar and usury. In Islamic economics, payments in sales contracts can be deferred or paid in installments without involving interest or riba. This allows the buyer to pay according to an agreed schedule. Sales contracts in the Islamic economy differ from interest-bearing loan contracts, where there is an exchange of goods or services at a predetermined price. Islamic banks use sales contracts as a legitimate alternative to interest-bearing loan contracts, allowing them to provide financing that is fair and compliant with sharia principles. In the Islamic economy, there are also contracts for the sale of future commodities (salam), the sale of manufacturing (istisna'), and currency exchange (sarf). Islamic banks have an important role to play in facilitating these sales contracts, as intermediaries who ensure the contracts adhere to Shariah principles and meet applicable legal requirements. With a good understanding of the different types of these sales contracts, economic actors can choose the ones that suit their needs while complying with sharia principles.

MOBILE TRANSACTION SYSTEM BERBASIS ANDROID DENGAN METODE RESTFULL WEB SERVICE

Maharani, Shindy, Asril, Elvira
Abstract: Abstract:CV. Laut Abadi Steel is a company engaged in the sale of building materials. The main goal is to improve the quality of service to customers in terms of buying and selling services. CV. Laut Abadi Steel has not… yet used information technology so there are several problems with the transaction system because it is still done manually. Therefore, an Android-based mobile system is needed that is integrated into a restfull web service in order to increase efficiency in serving customers. Customers will find it easier to get information about the products offered, place orders, and arrange transactions online without having to visit a store. It can also speed up the transaction process and reduce communication errors between customers and stores. The use of restful web services in mobile applications also allows integration with other systems, such as payment systems that can improve customer experience. Thus, the results of testing the designed application work according to the system design mechanism at the beginning. This application can handle well the process of displaying building product information, managing payments, and printing sales reports and invoices. Keyword: mobile; transaction; restfull web service; android   Abstrak: CV. Laut Abadi Steel merupakan perusahaan yang bergerak di bidang penjualan material bangunan. Tujuan utamanya adalah meningkatkan kualitas pelayanan kepada pelanggan dalam hal jasa jual beli. CV. Laut Abadi Steel belum menggunakan teknologi informasi sehingga terdapat beberapa kendala pada sistem transaksinya karena masih dilakukan secara manual. Oleh karena itu dibutuhkan sistem mobile berbasis android yang terintegrasi pada restfull web service agar dapat meningkatkan efisiensi dalam pelayanan kepada pelanggan. Pelanggan akan lebih mudah mendapatkan informasi tentang produk yang ditawarkan, melakukan pemesanan, dan mengatur transaksi secara online tanpa harus mengunjungi toko. Hal ini juga dapat mempercepat proses transaksi dan mengurangi kesalahan komunikasi antara pelanggan dan toko. Penggunaan restful web service dalam aplikasi mobile juga memungkinkan integrasi dengan sistem lain, seperti sistem pembayaran yang dapat meningkatkan pengalaman pelanggan. Dengan demikian, hasil pengujian aplikasi yang dirancang bekerja dengan sesuai mekanisme perancangan sistem di awal. Aplikasi ini dapat menangani dengan baik proses menampilkan informasi produk bangunan, pengelolaan pembayaran, dan cetak laporan penjualan serta invoice. Kata Kunci : mobile; transaksi; restfull web service; android

Metode SAW dalam Penentuan Pemberian Kredit Calon Konsumen pada PT. Interyasa Mitra Mandiri

Prasetio, Agung, Mulyani, Neni, Yuma, Febby Madonna
Abstract: Abstract: PT. Interyasa Mitra Mandiri Kisaran is a company whose products are engaged in trade that sells electronics and furniture in cash or credit. Granting crdit can provide relief to consumers, giving rise to the level… vel of consumer interest in buying, which means the company’s sales turnover is higher and the company’s cash receipts will increase. Determining which consumers deserve credit is not easy. Companies need a Decision Support System (DSS) that can help determine the creditwhorthiness of potential customers. The decision making calculation method used in this study is a simple additive weighting method with 5 criteria, namely discipline, down payment, monthly income, credit guarantee, and residence of status. The system was built using the PHP MySQL language and Sublime Text as the programming code. And the object-oriented system modeling language used is UML (Unifed Modelling Language). By using this SAW Method, it is hoped that the final result will be obtained as a tool to determine the credit extension to potential consumers who are eligible to be given.   Keywords :Credit, DSS, Simple Additive Weighting (SAW), UML.     Abstrak :PT. Interyasa Mitra Mandiri Kisaran merupakan perusahaan yang produknya bergerak di bidang perdagangan yang menjual barang elektronik dan furniture secara cash maupun kredit. Pemberian kredit dapat memberikan keringanan kepada konsumen, sehingga menimbulkan besarnya minat konsumen untuk membeli, yang berarti omset penjualan perusahaan menjadi lebih tinggi dan penerimaan kas perusahaan akan meningkat. Menentukan konsumen yang layak diberikan kredit bukanlah hal yang mudah.Perusahaan membutuhkan sebuah Sistem Pendukung Keputusan (SPK) yang dapat membantu dalam menentukan kelayakan pemberian kredit untuk calon konsumen. Metode perhitungan pengambilan keputusan yang digunakan pada penelitian ini adalah Metode Simple Additive Weighting (SAW) dengan 5 kriteria yaitu kedisiplinan, uang muka, penghasilan perbulan, jaminan kredit dan status tempat tinggal. Sistem ini dibangun menggunakan bahasa PHP MySQL dan Sublime Text sebagai koding pemrogramannya.Serta bahasa pemodelan sistem berorientasi objek yang digunakan adalah UML (Unifed Modelling Language). Dengan menggunakan metode SAW ini, diharapkan mendapatkan hasil akhir sebagai alat bantu untuk menentukan pemberian kredit kepada calon konsumen yang layak diberikan.   Kata Kunci :Kredit, SPK, Simple Additive Weighting (SAW), UML.