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Showing 26 articles found for "Capability"

INFORMATION TECHNOLOGY SERVICES MANAGEMENT AUDIT USING THE COBIT AND ITIL FRAMEWORK

Safitri, Risa Aulia, Mutiah, Nurul, Febriyanto, Ferdy
Abstract: Abstract: Utilization of IT can provide services to the community, encourage convenience in public services at a more affordable cost and performance efficiency. IT governance that includes leadership, organizational structure,… ucture, and processes in its management ensures that IT is utilized as optimally as possible to meet current and future needs of the organization. The Population and Civil Registration Office of Kubu Raya Regency utilizes IT in carrying out public service activities using the SIPEMUDA Application. An information system audit is needed to improve system performance. In this study, using the Control Objective for Information and Related Technology (COBIT 2019) to determine whether the organization's needs have been supported by management and the Information Technology Infrastructure Library (ITIL 4) domain service management to determine suggestions for improvement. Capability level assessment in this study using COBIT Performance Management. The results of the capability assessment are that there are 6 processes reaching level 1, 33 processes reaching level 2, 28 processes reaching level 3, 18 processes reaching level 4, 7 processes reaching level 5 while the level that does not meet the capabilities is 19 processes. Furthermore, the results of process recommendations that do not meet the capabilities are prioritized using the Action Priority Matrix.             Keywords: action priority matrix, cobit 2019, cobit performance management, itil 4, public service   Abstrak: Pemanfaatan TI dapat memberikan pelayanan kepada masyarakat, mendorong kemudahan dalam pelayanan publik dengan biaya yang lebih terjangkau dan efisiensi kinerja. Tata kelola TI yang mencakup kepemimpinan, struktur organisasi, dan proses, dalam pengelolaannya untuk memastikan bahwa TI dimanfaatkan seoptimal mungkin memenuhi kebutuhan organisasi saat ini dan yang akan datang. Dinas Kependudukan dan Pencatatan Sipil Kabupaten Kubu Raya memanfaatkan TI dalam melaksanakan kegiatan pelayanan publik menggunakan Aplikasi SIPEMUDA. Audit sistem informasi diperlukan untuk meningkatkan kinerja sistem. Dalam penelitian ini, menggunakan Control Objective for Information and Related Technology (COBIT 2019) menentukan apakah kebutuhan organisasi sudah didukung oleh pengelolaan serta Information Technology Infrastructure Library (ITIL 4) domain service management untuk menentukan saran perbaikan. Penilaian level kapabilitas pada penelitian ini menggunakan COBIT Performance Management. Hasil penilaian kapabilitas yaitu terdapat 6 proses mencapai level 1, 33 proses mencapai level 2, 28 proses mencapai level 3, 18 proses mencapai level 4, 7 proses mencapai level 5 sedangkan level yang tidak memenuhi kapabilitas yaitu 19 proses untuk diberikan rekomendasi. Selanjutnya hasil rekomendasi proses tersebut diprioritaskan menggunakan Action Priority Matrix.   Kata kunci: action priority matrix, cobit 2019, cobit performance management, itil 4, pelayanan publik.  

Pendampingan Literasi Keuangan dan Pembukuan Sederhana Bagi Pelaku UMKM Kuliner Di Kelurahan Tanjung Anom Deli Serdang

Yonson Pane, Irvan Rolyesh Situmorang, Frenky Situmorang
Abstract: Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) kuliner memiliki peran penting dalam mendukung aktivitas ekonomi masyarakat. Namun demikian, masih banyak pelaku usaha yang menghadapi kendala dalam pengelolaan keuangan, terutama… rutama terkait pencatatan transaksi, pemisahan keuangan usaha dan pribadi, serta penyusunan pembukuan sederhana. Kondisi tersebut juga ditemukan pada pelaku UMKM kuliner di Kelurahan Tanjung Anom. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi keuangan dan kemampuan penyusunan pembukuan sederhana bagi pelaku UMKM kuliner. Program dilaksanakan dengan melibatkan 15 peserta melalui tahapan identifikasi kebutuhan, persiapan kegiatan, pelaksanaan pendampingan, dan evaluasi program. Metode yang digunakan meliputi penyuluhan, diskusi interaktif, simulasi kasus, praktik penyusunan buku kas harian, serta evaluasi menggunakan pre-test dan post-test. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai pentingnya literasi keuangan, pencatatan transaksi, penyusunan buku kas sederhana, dan perhitungan laba usaha. Selain itu, peserta menunjukkan kemampuan yang lebih baik dalam melakukan pencatatan pemasukan dan pengeluaran secara sistematis. Program ini memberikan kontribusi positif terhadap peningkatan kapasitas pengelolaan keuangan UMKM sehingga dapat mendukung keberlanjutan dan pengembangan usaha pada masa mendatang. Culinary Micro, Small, and Medium Enterprises (MSMEs) play an important role in supporting local economic activities and community income generation. However, many business owners still face challenges in financial management, particularly in transaction recording, separating business and personal finances, and preparing simple bookkeeping records. Similar conditions were identified among culinary MSME owners in Tanjung Anom Village. This community service program aimed to improve financial literacy and simple bookkeeping skills among culinary MSME entrepreneurs. The program involved 15 participants and was implemented through four stages: needs assessment, program preparation, mentoring implementation, and evaluation. The methods included training sessions, interactive discussions, case simulations, daily cash book practices, and evaluation through pre-tests and post-tests. The results demonstrated significant improvements in participants’ understanding of financial literacy, transaction recording, simple bookkeeping preparation, and profit calculation. Participants also showed better capability in recording business income and expenses in a more systematic manner. The program contributed positively to strengthening the financial management capacity of culinary MSMEs and is expected to support business sustainability and future business growth

Socialization and Training on Income Tax Article 21 Based on the Average Effective Rate (TER) for MSMEs in Watesprojo Village

Dwi Dewianawati, Erry Setiawan, Dian Indrianto, Buyung Cahya Perdana, Harjo Lukito, Ratna Agustina
Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in the national economy; however, tax compliance, particularly related to Income Tax Article 21, remains relatively low. The main challenges faced by MSME… E actors include limited tax literacy, complexity in tax calculations, and insufficient understanding of recent regulatory changes. To address these issues, the government introduced the Average Effective Rate (TER) scheme as an administrative simplification for calculating Income Tax Article 21. Nevertheless, the implementation of this scheme has not been fully understood by MSMEs at the village level. This study aims to conduct socialization and training on Income Tax Article 21 based on the TER scheme for MSMEs in Watesprojo Village and to evaluate its effectiveness in improving tax understanding and technical capability. The research method involved initial observation, regulatory socialization, practical tax calculation training, and participant evaluation. The results indicate a noticeable improvement in MSME actors’ understanding of the legal basis of Income Tax Article 21, the changes in the calculation scheme, and the practical application of the TER mechanism without disrupting business activities. Overall, the socialization and training activities proved effective in enhancing tax literacy and supporting sustainable tax compliance among MSMEs.

Project Management in the Development of Air Without Tire (Case Study in Polytechnic Indonesia National Army)

Zakaria, Zakaria, Zakky Almubaroq, Hikmat
Abstract: This in a Defense Industry project that can run smoothly towards project goals with predetermined specifications, good project management is needed. Airless Tires is a defense research and development activity as one of… the support programs for the readiness of the ground forces. The expected result of this R&D activity is the achievement of the level of readiness of the defense equipment and facilities/sarpras in order to achieve the target of developing the strength of the TNI AD capability towards MEF. Poltekad has an initial plan that is motivated by the role and task of Poltekad to conduct research and observation of obstacles in the process of mobilizing troops who still use tires with air pressure on Rantis. Poltekad sets a long-term goal to create defense technology innovations that can benefit the TNI, which is realized through the short-term goal of making Airless Tires. In this article, the author hopes that this research can continue to the commercialization stage, so that Airless Tires can be used in tactical vehicles for the Indonesian National Army Army, Indonesian Navy, and Indonesian Air Force.

Change Management PT. PAL Indonesia (Persero) Dealing with A Strategic Environment in The Vuca Era

Nofriza, Dodi, Simbolon, Luhut, Susanto, Susanto
Abstract: Changes that occur very quickly and dynamically in the VUCA Era encourage the need for an effective management system to achieve company goals and solve all challenges, both internal and external. PT PAL Indonesia (Persero)… ro) is a strategic industry that produces the main tools of the Indonesian defense system, especially for the marine dimension. It also needs to have strategies in dealing with the strategic environment in the VUCA Era. The purpose of this study is to analyze how change management is carried out by PT PAL Indonesia (Persero) in dealing with the Strategic Environment in the VUCA Era. The method of writing scientific articles is using qualitative research methods and data collection techniques in the form of Literature Studies and Library Research. The results of the study explain that the Maritime Industry Transformation 4. 0 is PT PAL Indonesia's effort in responding to VUCA's challenge to increase the company's business competition. PT PAL Indonesia's HR management through increasing core capability and people competency is an important capital in realizing Maritime Industry Transformation 4.0.

HR Development Strategy in Business Competition in The Digital Age

Alwy, Adenuddin, Sari Baso, Rachmie
Abstract: This study aims to find the right strategy in optimizing human resources (HR) in industry in Indonesia, as one of the important aspects in facing business competition in the era of the industrial revolution 4.0. Using a… literature study research method with data collection techniques used are questionnaires (questionnaires) and document studies. The data analysis technique used is through several stages, including collecting data, selecting data, displaying data, and drawing conclusions. Several strategies to optimize the development of Human Resources (HR) in Indonesia are, 1) Improving the quality and quantity of educational and training institutions 2) increasing the capacity and capability of the workforce.