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Showing 29 articles found for "Capability"

IDENTIFICATION OF CAPABILITY LEVELS OF MEDIS CARE INFORMATION SYSTEM USING COBIT 2019

Pamungkas, Ardian, Fardana, Nouvel Izza, Widodo, Aris Puji, Adi, Kusworo
Abstract: Abstract: In the health sector, information technology was initially used for exchanging information between patients and doctors, health services, and exchanging health documents. The aim of applying information technology… ogy to the health sector is to increase the effectiveness and efficiency of the performance of doctors and clinic staff. This research uses COBIT 2019 as a framework for evaluating information technology governance. Primary data is collected directly from the research subjects through observation and interviews, while secondary data is sourced from other materials, such as documents or websites related to the research subject. This research focuses on Risk Profile and I&T Related Issues, with domains: APO11 – Managed Quality, and APO13 – Managed Security. Through interviews and evaluation, each priority objective was found to be at capability level 2 with ratings of 100% and 86% respectively. There are no significant gaps between the current capability levels; both are at level 2. Keywords: auditing; COBIT 2019; telemedicine     Abstrak: Di sektor kesehatan, teknologi informasi awalnya digunakan untuk pertukaran informasi antara pasien dan dokter, layanan kesehatan, dan pertukaran dokumen kesehatan. Tujuan penerapan teknologi informasi di sektor kesehatan adalah untuk meningkatkan efektivitas dan efisiensi kinerja dokter dan staf klinik. Penelitian ini menggunakan COBIT 2019 sebagai kerangka kerja untuk mengevaluasi tata kelola teknologi informasi. Data primer dikumpulkan langsung dari subjek penelitian dengan melakukan pengamatan dan interaksi langsung, sementara data sekunder diperoleh dari sumber lain. didapatkan dari jurnal atau situs website yang berkaitan dengan subjek penelitian. Penelitian ini berfokus pada Risk Profile dan I&T Related Issues, dengan domain : APO11 – Managed Quality, dan APO13 – Managed Security. Melalui wawancara dan evaluasi, setiap tujuan prioritas ditemukan berada pada level kapabilitas 2 dengan nilai masing-masing 100% dan 86%. Tidak ada kesenjangan signifikan antara tingkat kapabilitas saat ini; keduanya berada pada level 2.   Kata kunci: audit; COBIT 2019; telemedis

ASSESSING EFFECTIVENESS JEMBER REGENCY EDUCATION DEPARTMENT WEBSITE USING COBIT FRAMEWORK

Sari, Ciptianingsih Ghonita, Wardoyo, Ari Eko, A’yun, Qurrota
Abstract: Abstract: In the digital era of transformation, educational websites serve as vital platforms for transparently disseminating information to stakeholders. This study evaluates the effectiveness of the Jember Regency Education… ation Department website using the COBIT 5 framework. This study aims to enhance the effectiveness and usability of the Department of Education website in Jember Regency by aligning it with stakeholders' evolving needs through comprehensive evaluation and targeted recommendations. Employing a qualitative descriptive approach, the research identifies challenges such as mobile optimization issues, slow loading times, security vulnerabilities, and content relevance concerns. Despite commendable accessibility, these challenges significantly impact user experience and website credibility. The findings underscore the urgent need for website optimization, improved security measures, and continuous content updates. This research provides actionable recommendations to align the website with IT governance standards, offering a roadmap for enhancement. Furthermore, the MEA Capability Results highlight discrepancies between the current scores and expected standards, indicating the necessity for comprehensive alignment with COBIT 5 guidelines to optimize website functionality and better meet user expectations.Top of Form             Keywords: COBIT 5 framework; Jember Regency Department of Education; website effectiveness     Abstrak: Pada era transformasi digital, situs web pendidikan menjadi platform penting untuk menyebarkan informasi secara transparan kepada para pemangku kepentingan. Studi ini mengevaluasi efektivitas situs web Dinas Pendidikan Kabupaten Jember menggunakan kerangka kerja COBIT 5. Studi ini bertujuan untuk meningkatkan efektivitas dan kegunaan situs web Dinas Pendidikan di Kabupaten Jember dengan menyelaraskannya dengan kebutuhan yang berkembang dari para pemangku kepentingan melalui evaluasi komprehensif dan rekomendasi yang ditargetkan. Dengan pendekatan deskriptif kualitatif, penelitian ini mengidentifikasi tantangan seperti masalah optimasi seluler, waktu muat yang lambat, kerentanan keamanan, dan kekhawatiran tentang relevansi konten. Meskipun aksesibilitasnya baik, tantangan-tantangan ini secara signifikan memengaruhi pengalaman pengguna dan kredibilitas situs web. Temuan ini menegaskan perlunya pengoptimalan situs web, peningkatan langkah-langkah keamanan, dan pembaruan konten yang berkelanjutan. Penelitian ini memberikan rekomendasi yang dapat dilaksanakan untuk menyelaraskan situs web dengan standar tata kelola TI, menawarkan panduan untuk peningkatan. Selain itu, hasil Kemampuan MEA menyoroti perbedaan antara skor saat ini dan standar yang diharapkan, menandakan kebutuhan akan penyesuaian yang komprehensif dengan pedoman COBIT 5 untuk mengoptimalkan fungsionalitas situs web dan memenuhi harapan pengguna dengan lebih baik. Top of Form   Kata kunci: Dinas Pendidikan Kabupaten Jember; efektivitas website; kerangka kerja COBIT 5

EVALUATION OF INFORMATION TECHNOLOGY GOVERNANCE MA-TURITY LEVEL FOR PROVISION WVI WAMENA BRANCH

Kalensun, Engelina Prisca, Wenda, Alina, Wakerkwa, Enius, Yikwa, Desiriana
Abstract: Abstract: Information Technology has been utilized by the Wahana Visi Indonesia Foundation in the process of managing goods data (Provision). Therefore, good and correct IT governance is needed by predetermined standards… so that the use of IT for the foundation's operations can run well. The purpose of this study is to determine the extent to which management manages the processes of managing and evaluating IT performance, Internal Control, External Requirements, and IT Governance. Capability and maturity level measurements were carried out using the COBIT 2019 framework. The results obtained were that the capability level and maturity level values in the MEA 01 objective domain were 2.17 with a percentage of 41% categorized Partially, the MEA 02 objective domain obtained a value of 1 .97 with a percentage of 36% and entered the Partially category, the objective domain MEA 03 obtained a value of 2.11 with a percentage of 36% and entered the Partially category, the objective domain MEA 04 obtained a value of 1.75 with a percentage of 38% and entered the Partially category. Each process domain that is in it produces a gap level value or GAP value for each of the selected objective domains based on factor design. Domain MEA 01 got a score of 1.83, domain MEA 02 got a score of 2.03, domain MEA 03 got a score of 1.89, and domain MEA 04 got a score of 2.25 out of the expected maximum value of 4.00. Thus it can be concluded that the management and process evaluation of management is lacking and does not match existing targets or standards. Keywords: Capability; COBIT 2019; IT Governance; Maturity Abstrak: Teknologi Informasi sudah dimanfaatkan kegunaannya oleh Yayasan Wahana Visi Indonesia dalam proses pengelolaan data barang (Provision). Dengan demikian, dibutuhkan tata kelola TI yang baik dan benar sesuai dengan standar yang sudah diten-tukan agar penggunaan TI untuk operasional yayasan dapat berjalan dengan baik. Tujuan penelitian ini adalah untuk mengetahui sejauh mana manajemen mengelola proses-proses pengelolaan dan evaluasi kinerja TI, Internal Control, External Requirements dan Tata Kelola TI. Pengukuran capability dan maturity level dilakukan dengan menggunakan framework COBIT 2019. Hasil yang didapatkan berupa bahwa Nilai capability level dan maturity level pada domain obyektif MEA 01 adalah 2,17 dengan presntase 41% dikategorikan Partially, domain obyektif MEA 02 memperoleh nilai 1,97 dengan presentase 36% dan masuk kategori Partially, domain obyektif MEA 03 memperoleh nilai 2,11 dengan presentase 36% dan masuk kategori Partially, domain obyektif MEA 04 memperoleh nilai 1,75 dengan presentase 38% dan masuk kategori Partially. Setiap domain proses yang ada didalamnya menghasilkan nilai tingkat kesenjangan atau nilai GAP masing-masing dari setiap domain obyektif yang terpilih berdasarkan desain faktor. Domain MEA 01 mendapat nilai 1,83, domain MEA 02 mendapat nilai 2,03, domain MEA 03 mendapat nilai 1,89, domain MEA 04 mendapat nilai 2,25 dari nilai maksimal yang diharapkan 4,00. Dengan demikian bisa disimpulkan bahwa pengelolaan dan evaluasi proses dari manajemen sangatlah kurang dan tidak sesuai target atau standar yang ada. Kata kunci: Capability; COBIT 2019; Tata Kelola TI, Maturity

INFORMATION TECHNOLOGY SERVICES MANAGEMENT AUDIT USING THE COBIT AND ITIL FRAMEWORK

Safitri, Risa Aulia, Mutiah, Nurul, Febriyanto, Ferdy
Abstract: Abstract: Utilization of IT can provide services to the community, encourage convenience in public services at a more affordable cost and performance efficiency. IT governance that includes leadership, organizational structure,… ucture, and processes in its management ensures that IT is utilized as optimally as possible to meet current and future needs of the organization. The Population and Civil Registration Office of Kubu Raya Regency utilizes IT in carrying out public service activities using the SIPEMUDA Application. An information system audit is needed to improve system performance. In this study, using the Control Objective for Information and Related Technology (COBIT 2019) to determine whether the organization's needs have been supported by management and the Information Technology Infrastructure Library (ITIL 4) domain service management to determine suggestions for improvement. Capability level assessment in this study using COBIT Performance Management. The results of the capability assessment are that there are 6 processes reaching level 1, 33 processes reaching level 2, 28 processes reaching level 3, 18 processes reaching level 4, 7 processes reaching level 5 while the level that does not meet the capabilities is 19 processes. Furthermore, the results of process recommendations that do not meet the capabilities are prioritized using the Action Priority Matrix.             Keywords: action priority matrix, cobit 2019, cobit performance management, itil 4, public service   Abstrak: Pemanfaatan TI dapat memberikan pelayanan kepada masyarakat, mendorong kemudahan dalam pelayanan publik dengan biaya yang lebih terjangkau dan efisiensi kinerja. Tata kelola TI yang mencakup kepemimpinan, struktur organisasi, dan proses, dalam pengelolaannya untuk memastikan bahwa TI dimanfaatkan seoptimal mungkin memenuhi kebutuhan organisasi saat ini dan yang akan datang. Dinas Kependudukan dan Pencatatan Sipil Kabupaten Kubu Raya memanfaatkan TI dalam melaksanakan kegiatan pelayanan publik menggunakan Aplikasi SIPEMUDA. Audit sistem informasi diperlukan untuk meningkatkan kinerja sistem. Dalam penelitian ini, menggunakan Control Objective for Information and Related Technology (COBIT 2019) menentukan apakah kebutuhan organisasi sudah didukung oleh pengelolaan serta Information Technology Infrastructure Library (ITIL 4) domain service management untuk menentukan saran perbaikan. Penilaian level kapabilitas pada penelitian ini menggunakan COBIT Performance Management. Hasil penilaian kapabilitas yaitu terdapat 6 proses mencapai level 1, 33 proses mencapai level 2, 28 proses mencapai level 3, 18 proses mencapai level 4, 7 proses mencapai level 5 sedangkan level yang tidak memenuhi kapabilitas yaitu 19 proses untuk diberikan rekomendasi. Selanjutnya hasil rekomendasi proses tersebut diprioritaskan menggunakan Action Priority Matrix.   Kata kunci: action priority matrix, cobit 2019, cobit performance management, itil 4, pelayanan publik.  

Pendampingan Literasi Keuangan dan Pembukuan Sederhana Bagi Pelaku UMKM Kuliner Di Kelurahan Tanjung Anom Deli Serdang

Yonson Pane, Irvan Rolyesh Situmorang, Frenky Situmorang
Abstract: Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) kuliner memiliki peran penting dalam mendukung aktivitas ekonomi masyarakat. Namun demikian, masih banyak pelaku usaha yang menghadapi kendala dalam pengelolaan keuangan, terutama… rutama terkait pencatatan transaksi, pemisahan keuangan usaha dan pribadi, serta penyusunan pembukuan sederhana. Kondisi tersebut juga ditemukan pada pelaku UMKM kuliner di Kelurahan Tanjung Anom. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi keuangan dan kemampuan penyusunan pembukuan sederhana bagi pelaku UMKM kuliner. Program dilaksanakan dengan melibatkan 15 peserta melalui tahapan identifikasi kebutuhan, persiapan kegiatan, pelaksanaan pendampingan, dan evaluasi program. Metode yang digunakan meliputi penyuluhan, diskusi interaktif, simulasi kasus, praktik penyusunan buku kas harian, serta evaluasi menggunakan pre-test dan post-test. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai pentingnya literasi keuangan, pencatatan transaksi, penyusunan buku kas sederhana, dan perhitungan laba usaha. Selain itu, peserta menunjukkan kemampuan yang lebih baik dalam melakukan pencatatan pemasukan dan pengeluaran secara sistematis. Program ini memberikan kontribusi positif terhadap peningkatan kapasitas pengelolaan keuangan UMKM sehingga dapat mendukung keberlanjutan dan pengembangan usaha pada masa mendatang. Culinary Micro, Small, and Medium Enterprises (MSMEs) play an important role in supporting local economic activities and community income generation. However, many business owners still face challenges in financial management, particularly in transaction recording, separating business and personal finances, and preparing simple bookkeeping records. Similar conditions were identified among culinary MSME owners in Tanjung Anom Village. This community service program aimed to improve financial literacy and simple bookkeeping skills among culinary MSME entrepreneurs. The program involved 15 participants and was implemented through four stages: needs assessment, program preparation, mentoring implementation, and evaluation. The methods included training sessions, interactive discussions, case simulations, daily cash book practices, and evaluation through pre-tests and post-tests. The results demonstrated significant improvements in participants’ understanding of financial literacy, transaction recording, simple bookkeeping preparation, and profit calculation. Participants also showed better capability in recording business income and expenses in a more systematic manner. The program contributed positively to strengthening the financial management capacity of culinary MSMEs and is expected to support business sustainability and future business growth

Socialization and Training on Income Tax Article 21 Based on the Average Effective Rate (TER) for MSMEs in Watesprojo Village

Dwi Dewianawati, Erry Setiawan, Dian Indrianto, Buyung Cahya Perdana, Harjo Lukito, Ratna Agustina
Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in the national economy; however, tax compliance, particularly related to Income Tax Article 21, remains relatively low. The main challenges faced by MSME… E actors include limited tax literacy, complexity in tax calculations, and insufficient understanding of recent regulatory changes. To address these issues, the government introduced the Average Effective Rate (TER) scheme as an administrative simplification for calculating Income Tax Article 21. Nevertheless, the implementation of this scheme has not been fully understood by MSMEs at the village level. This study aims to conduct socialization and training on Income Tax Article 21 based on the TER scheme for MSMEs in Watesprojo Village and to evaluate its effectiveness in improving tax understanding and technical capability. The research method involved initial observation, regulatory socialization, practical tax calculation training, and participant evaluation. The results indicate a noticeable improvement in MSME actors’ understanding of the legal basis of Income Tax Article 21, the changes in the calculation scheme, and the practical application of the TER mechanism without disrupting business activities. Overall, the socialization and training activities proved effective in enhancing tax literacy and supporting sustainable tax compliance among MSMEs.

Project Management in the Development of Air Without Tire (Case Study in Polytechnic Indonesia National Army)

Zakaria, Zakaria, Zakky Almubaroq, Hikmat
Abstract: This in a Defense Industry project that can run smoothly towards project goals with predetermined specifications, good project management is needed. Airless Tires is a defense research and development activity as one of… the support programs for the readiness of the ground forces. The expected result of this R&D activity is the achievement of the level of readiness of the defense equipment and facilities/sarpras in order to achieve the target of developing the strength of the TNI AD capability towards MEF. Poltekad has an initial plan that is motivated by the role and task of Poltekad to conduct research and observation of obstacles in the process of mobilizing troops who still use tires with air pressure on Rantis. Poltekad sets a long-term goal to create defense technology innovations that can benefit the TNI, which is realized through the short-term goal of making Airless Tires. In this article, the author hopes that this research can continue to the commercialization stage, so that Airless Tires can be used in tactical vehicles for the Indonesian National Army Army, Indonesian Navy, and Indonesian Air Force.

Change Management PT. PAL Indonesia (Persero) Dealing with A Strategic Environment in The Vuca Era

Nofriza, Dodi, Simbolon, Luhut, Susanto, Susanto
Abstract: Changes that occur very quickly and dynamically in the VUCA Era encourage the need for an effective management system to achieve company goals and solve all challenges, both internal and external. PT PAL Indonesia (Persero)… ro) is a strategic industry that produces the main tools of the Indonesian defense system, especially for the marine dimension. It also needs to have strategies in dealing with the strategic environment in the VUCA Era. The purpose of this study is to analyze how change management is carried out by PT PAL Indonesia (Persero) in dealing with the Strategic Environment in the VUCA Era. The method of writing scientific articles is using qualitative research methods and data collection techniques in the form of Literature Studies and Library Research. The results of the study explain that the Maritime Industry Transformation 4. 0 is PT PAL Indonesia's effort in responding to VUCA's challenge to increase the company's business competition. PT PAL Indonesia's HR management through increasing core capability and people competency is an important capital in realizing Maritime Industry Transformation 4.0.

HR Development Strategy in Business Competition in The Digital Age

Alwy, Adenuddin, Sari Baso, Rachmie
Abstract: This study aims to find the right strategy in optimizing human resources (HR) in industry in Indonesia, as one of the important aspects in facing business competition in the era of the industrial revolution 4.0. Using a… literature study research method with data collection techniques used are questionnaires (questionnaires) and document studies. The data analysis technique used is through several stages, including collecting data, selecting data, displaying data, and drawing conclusions. Several strategies to optimize the development of Human Resources (HR) in Indonesia are, 1) Improving the quality and quantity of educational and training institutions 2) increasing the capacity and capability of the workforce.