Abstract:Abstract: This community engagement project seeks to improve the efficiency and effectiveness of processed product development by Micro, Small, and Medium Enterprises (MSMEs) in Kalirejo Village, Magelang Regency. The village…
llage is home to various MSMEs producing household food items such as grubi, slondok, etawa goat milk, honey, and other culinary goods. The predominant issues faced by these MSMEs include limited promotional outreach, inadequate marketing strategies, weak branding, and inefficient packaging and distribution systems, all of which hinder community income. Utilizing a Participatory Action Research (PAR) approach, the program provides intensive guidance to MSME actors in enhancing product development, branding, packaging, and digital marketing. The program also supports MSMEs in obtaining legal business documentation, including Business Identification Numbers (NIB), Trade Business Permits (SIUP), and Halal Certification from MUI. The anticipated outcomes include improved product quality and diversity, increased marketing efficiency, broader customer reach through social media, and a higher number of MSMEs with official business permits.
Keywords: SDGs; MSMEs; business legality; product escalation.
Abstrak: Program pengabdian ini bertujuan untuk meningkatkan kualitas serta efisiensi pengolahan produk Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Kalirejo, Kabupaten Magelang. UMKM di wilayah ini memproduksi beragam makanan rumahan seperti grubi, slondok, susu kambing etawa, madu, dan aneka pangan lainnya. Kendala utama yang dihadapi para pelaku usaha adalah kurang optimalnya promosi, strategi pemasaran yang belum efektif, lemahnya branding, serta kemasan dan distribusi yang belum memadai, yang berdampak pada pendapatan masyarakat. Melalui pendekatan Participatory Action Research (PAR) meliputi perencanaan, tindakan, observasi, dan evaluasi, kegiatan ini memberikan pendampingan intensif dalam aspek pengolahan produk, desain kemasan, branding, serta pemasaran berbasis digital. Selain itu, program ini juga mendukung pengurusan legalitas usaha seperti Nomor Induk Berusaha (NIB), Surat Izin Usaha Perdagangan (SIUP), dan Sertifikat Halal dari MUI. Hasil yang diharapkan adalah peningkatan kualitas produk, jangkauan pemasaran yang lebih luas melalui media sosial, serta bertambahnya jumlah UMKM yang memiliki legalitas resmi.
Kata kunci: SDGs; UMKM; legalitas usaha; ekskalasi produk.
Abstract:The narrow marketing reach of organic vegetable products produced by the Mama Romi group is a problem in itself for the Mama Romi group because the vegetables they obtain are traditionally traded to the surrounding community…
nity and local traders who come to the location. It is known that the Mama Romi group is still limited in terms of digital marketing knowledge and product photography training, and also limited knowledge and skills in the field of ICT, namely the use of web-based e-commerce applications and WhatsApp e-commerce as a direct communication medium with potential buyers. The method for implementing Community Service activities through the Community Partnership Program (PKM) is carried out in 4 stages, namely (1) Preparation Stage; (2) Implementation Stage; (3) Evaluation; (4) Sustainability Program. This PKM activity can help independent partners in the process of developing ICT-based product promotions to the wider community, thereby creating new benefits that have an impact on increasing income.
Keywords: organic vegetables; web e-commerce; whatsapp e-commerce
Abstract:Abstract: Because of the presence of the 4.0 Industrial Revolution, digital technology and the internet have become the backbone of technology, one of which is social media. Different types of popular social media, such…
as Twitter, Facebook, and instagram, serve different functions and serve different purposes. The Marketplace is a social media platform that has many advantages when used properly. Traders can sell their goods online on the marketplace by providing clear photos and descriptions. Furthermore, the payment method is made on the marketplace, on average, after the goods arrive, they pay or many call it COD (cash on delivery). Everything has changed, however, as a result of the Covid 19 pandemic. The government's health protocol restrictions have resulted in a decrease in income. The purpose of this service is to provide guidance to the Hang Nadim Batam School. The method used is by conducting a survey, then training and finally an evaluation. The results of this service showed that 80% of students could understand digital marketing technology
Keywords: digital marketing; entrepreneurship; social media; pandemic covid
Abstrak: Dengan hadirnya Revolusi Industri 4.0, teknologi digital dan internet menjadi tulang punggung teknologi, salah satunya media sosial. Berbagai jenis media sosial populer, seperti Twitter, Facebook, dan instagram, memiliki fungsi dan tujuan yang berbeda. Marketplace adalah platform media sosial yang memiliki banyak keuntungan jika digunakan dengan benar. Pedagang dapat menjual barangnya secara online di marketplace dengan memberikan foto dan deskripsi yang jelas. Selain itu metode pembayaran yang dilakukan di marketplace rata-rata setelah barang sampai mereka membayar atau banyak yang menyebutnya COD (cash on delivery). Namun, semuanya berubah akibat pandemi Covid-19. Pembatasan protokol kesehatan yang dilakukan pemerintah berdampak pada penurunan pendapatan. Tujuan pengabdian ini adalah untuk memberikan pembinaan pada Sekolah Hang Nadim Batam. Metode yang dilakukan dengan melakukan survey selanjutnya pelatihan dan terakhir evaluasi. Hasil dari pengbadian ini didapat bahwa siswa-siswa 80% bisa mengerti dengan teknologi digital marketing.
Kata kunci: digital marketing; kewirausahaan; media sosial; pandemi covid
Rettobjaan, Vitalia Fina Carla, Yudha, Anak Agung Ngurah Bagus Arista, Bendesa, I Komang Gde, Wirajaya, Made Karma Maha, Savitri, Ni Luh Putu Ayu, Agustina, Febyola
Abstract:Badung Regency is one of the districts that has quite a lot of tourist areas and also business activities ranging from hotels, trade to MSMEs. Currently, technology and information develop and spread rapidly. Many people,…
, from parents to young people, have the opportunity to use digital media to promote tourism and MSME businesses. The aim of this activity is to increase people's ability to use digital media to promote tourism and improve their business by using social media. This activity was held at the Sangeh Village Perbekel Office, Badung Regency. This community service activity is aimed at the Krama Desa Adat, Yowana, and Pakis in Sangaeh Village, Badung Regency, which consists of 105 people. Counseling is provided through the method of activities carried out. The result is a society that is able to use social media well and wisely; they can use social media to show the various potentials of their traditional villages.
Keywords: business; promotion; social media.
Abstract:The economic disruption makes conventional traders experience a decrease in sales turnover because they cannot compete with online traders. Most traders at Pakem market only sell in the conventional way because they do not…
ot have knowledge in terms of buying and selling online. This resulted in the turnover of traders who increasingly decreased day by day. The purpose of this service is to increase the sales volume of Pakem Market traders through the implementation of e-commerce. The service team started counseling and assistance in introducing social media and the marketplace as one of the sales channels that could be utilized by traders. After that, the service team began to guide traders in creating good marketing content by implementing the AIDA concept (Awerness, Interest, Desire, Action). Then the marketing content will be used as sales content in making sales on social media and also in the marketplace. This counseling and assistance has been carried out online and offline. In practice, Pasar Pakem traders are directly involved in creating marketing content and immediately try to put it into practice. This service runs smoothly and the purpose of this service can be achieved because of the cooperation and participation of all parties.
Keywords: AIDA; e-commerce; market marketing
Abstrak: Disrupsi ekonomi ini membuat pedagang konvensional mengalami penurunan omset karena kalah dengan pedagang online. Hal ini juga terjadi pada para pedagang di Pasar Pakem. Sebagian besar pedagang hanya berjualan dengan cara konvensional saja karena mereka tidak memiliki pengetahuan dalam hal jual beli secara online. Hal ini mengakibatkan omset pedagang yang semakin hari semakin mengalami penurunan. Tujuan dari pengabdian ini adalah meningkatkan volum penjualan pedagang Pasar Pakem melalui implementasi e-commerce. Tim pengabdi memulai penyuluhan dan pendampingan dalam mengenalkan sosial media dan marketplace sebagai salah satu saluran penjualan yang bisa dimanfaatkan oleh pedagang. Setelah itu tim pengabdi mulai membimbing para pedagang dalam pembuatan konten marketing yang baik dengan mengimplementasikan konsep AIDA (Awerness, Interest, Desire, Action). Konten marketing tersebut selanjutnya akan digunakan sebagai materi dalam melakukan penjualan di sosial media dan juga di marketplace. Penyuluhan dan pendampingan ini dilakukan secara online dan offline. Dalam pelaksanaannya pedagang Pasar Pakem secara langsung terlibat dalam pembuatan konten marketing dan langsung mencoba mempraktekkannya. Pengabdian ini berjalan dengan lancar dan tujuan pengabdian ini bisa tercapai karena kerjasama dan partisipasi dari semua pihak.
Kata kunci: AIDA; e-commerce; pasar; marketing
Abstract:The training carried out at CV. Rifanta Tanjungbalai is a tridharma of community service in understanding computer assembly for employees of CV. Rifanta Tanjungbalai in installing computer hardware and software, where the…
e quality of employees is very influential on human resources that can be used as a benchmark in mastery of assembly. As is known CV. Rifanta Tanjungbalai is engaged in trade and services and this is a benchmark for employees in knowing or understanding the main parts of a computer. The computer assembly training activities are presented in the form of explanations, video screenings, discussions and practice in the field. The benefits derived from this activity include being able to assemble computers and computer parts, so that employees work according to their field of expertise and can master proper assembly techniques. It shows the employees CV. Rifanta Tanjungbalai is very proficient in recognizing hardware and software, so that consumers are satisfied with the performance of employees.
Keyword : computer assembly; hardware; software
Abstrak : Pelatihan yang dilaksanakan di CV. Rifanta Tanjungbalai merupakan tridharma pengabdian kepada masyarakat dalam pemahaman perakitan komputer untuk karyawan CV. Rifanta Tanjungbalai dalam melakukan instalasi perangkat keras dan perangkat lunak komputer, dimana kualitas karyawan sangat berpengaruh pada sumber daya manusia yang dapat dijadikan sebagai tolak ukur dalam penguasaan perakitan. Sebagaimana diketahui CV. Rifanta Tanjungbalai bergerak dalam perdagangan dan jasa dan ini merupakan tolak ukur karyawan dalam mengetahui atau pun memahami tentang bagian-bagian utama komputer. Kegiatan pelatihan perakitan komputer tersebut disajikan dalam bentuk penjelasan, pemuataran video, diskusi dan praktek dilapangan. Manfaat yang diperoleh dari kegiatan ini anatara lain dapat melakukan perakitan komputer dan bagian-bagian komputer, sehingga karyawan bekerja sesuai dengan bidang keahlian dan dapat menguasai teknik merakit secara tepat. Ini menunjukkan para karyawan CV. Rifanta Tanjungbalai sangat mahir dalam mengenal perangkat keras dan perangkat lunak, sehingga konsumen merasa puas dengan kinerja para karyawan.
Keyword : perakitan komputer; perangkat keras; perangkat lunak
Abstract:Abstract: The increasing cases of covid-19 have an impact on the economy in Indonesia, especially on micro, small and medium enterprises (MSMEs). local communities who during this pandemic experienced a decline in income.…
. Shoppers are starting to rarely come to the market and shop in person because of their fear of contracting Covid-19 and avoiding crowds that have been advised by the government. The digitalization of traditional people's markets is needed to improve the economy and reduce the spread of the covid-19 virus. The results of interviews with traders show the lack of sales at Rare Angon Market because few people know about the market. the method used by distributing questionnaires to find out in detail the existing problems. From these problems, a solution is needed to bridge between traders and buyers, this solution is in the form of digitizing the Rare Angon market by developing an application called "Rare Angon App" where the application is used for buying and selling interactions by traders and buyers. So that sales in the Rare Angon market can increase.
Keywords: E-commerce; traditional market; information technology
Abstrak: Meningkatnya kasus covid-19 berdampak pada perekonomian di Indonesia terutama pada usaha mikro kecil meneengah (UMKM) hal ini dapat dilihat dari pasar-pasar rakyat di Bali yaitu Pasar Rare Angon yang berlokasi di desa Gunaksa, kecamatan Dawan kabupaten Klungkung dengan mayoritas pedangannya adalah warga didaerah setempat yang dimasa pandemi ini mengalami penurunan pendapatan. Para pembeli mulai jarang datang ke pasar dan berlanja secara langsung karena ketakutan mereka tertular covid-19 dan menghindari kerumunan yang sudah dihimbau oleh pemerintah. Diperlukannya digitalisasi pasar rakyat yang bersifat tradisional untuk meningkatkan perekonomian dan mengurangi penyebaran virus covid-19. Hasil wawancara dengan pedagang menunjukkan minimnya penjualan di Pasar Rare Angon karena masih sedikit masyarakat yang tau pasar tersebut. metode yang digunakan dengan penyebaran kuesioner untuk mengetahui secara detail permasalahan yang ada. Dari permasalahan tersebut diperlukannya solusi untuk untuk menjembatanni antara pedagang dan pembeli, solusi ini berupa digitalisasi pasar Rare Angon ini dengan membuatkan aplikasi yang diberi nama “Rare Angon App†dimana aplikasi tersebut digunakan untuk interakasi jual beli oleh pedagang dan pembeli. Sehingga penjualan dipasar Rare Angon bisa mengalami peningkatan.
Kata kunci: E-commerce; pasar tradisional; teknologi informasi
Abstract:Abstract: Sea urchin is one of the fisheries resources products where its gonad can be consumed either in fresh or processed. Unfortunately, sea urchin has not been consumed due to society suspicion that may cause death…
if sea urchin gonad consumed. Thereby, we need to educate the society by instructing them in a participatory way on how to consume and cultivate sea urchin cultivation with a floating net cage. This work was conducted at Desa Lambangan Office (February 2020–March 2020) by involving 25 fishermen and 30 students from Gorontalo State University as the fellows of the society. The results of the counseling and practicing that conducted at desa Lambangan had been switched the paradigm of society that was formerly assuming sea urchin as a marine organism that has toxicity to be an organism that could be consumed and traded. Furthermore, the fishermen have overcome and able to handle how to build a floating net cage for the cultivation of sea urchins that they have learned in simulation on how to make floating net cage of sea urchins.
Keywords: sea urchin; counseling; floating net cage
Abstrak: Bulu Babi (sea urchin) merupakan salah satu produk perikanan penting yang telurnya dapat dikonsumsi baik dalam keadaan segar maupun olahan. Sayangnya Bulu Babi belum dimanfaatkan karena dianggap beracun dan bila dikonsumsi dapat menimbulkan kematian. Karena itu, perlu dilakukan edukasi pada masyarakat melalui kegiatan penyuluhan bagaimana cara mengonsumsi dan membudidayakan Bulu Babi dengan sistem keramba jaring apung. Kegiatan ini dilaksanakan di desa Lambangan, kecamatan Pagimana, Sulawesi Tengah selama dua bulan (Februari 2020–Maret 2020 dengan melibatkan 25 masyarakat nelayan dan 30 mahasiswa Universitas Negeri Gorontalo sebagai pendamping masyarakat. Hasil dari kegiatan penyuluhan dan simulasi yang kami laksanakan telah mengubah paradigma masyarakat yang tadinya menganggap Bulu Babi sebagai biota laut beracun menjadi sesuatu yang dapat dikonsumsi dan dapat diperjualbelikan di pasar-pasar lokal. Selain itu, masyarakat juga telah menguasai dan mampu menerapkan konstruksi keramba budi daya Bulu Babi yang dilaksanakan melalui metode praktik simulasi pembuatan keramba jaring apung.
Kata kunci: Bulu Babi; penyuluhana; keramba jaring apung
Abstract:This study aimed to compare the performance of machine learning algorithms and user experience in predicting students’ academic achievement. The research is motivated by the need for prediction systems that are not only…
y highly accurate but also easily interpretable by users. The proposed methodology involved the implementation of two algorithms, namely Decision Tree and Random Forest, using an academic dataset that included grade point average, attendance, and assessment scores. Model performance was evaluated using accuracy, precision, recall, and F1-score, while user experience was assessed through the System Usability Scale (SUS) based on a simple user interface. The findings revealed that Random Forest achieved higher predictive accuracy, whereas Decision Tree provided better interpretability and ease of understanding for users. These results indicated a trade-off between model performance and user experience, suggesting that algorithm selection should consider both aspects in order to develop an effective and user-friendly academic prediction system
Abstract:Abstract: The growth of information technology continues to grow rapidly, especially in the business sector in Indonesia. Every year the growth of business shops increases to 3.98 million business units in 2022 from the…
real industry and trade sectors. So, this makes the Tanjung Shoe Store have serious challenges that affect sales levels which gives rise to problems of decreasing sales levels because there is no effective communication media, the shop is unable to analyze customer needs and market trends, customer disappointment often arises with the shop because it still applies conventional sales, and damage or loss of store operational data. To overcome this problem, a website-based system is needed by implementing a superior CRM (Customer Relationship Management) strategy in increasing customer retention with operational data management features, discounts, chat, online ordering, so that customers get updated information. The CRM concept used is operational, analytical, and collaborative. The application of CRM in this research aims to make it easier for users and improve customer service and optimize marketing at the Tanjung Shoe Store. So, this CRM strategy is an effective solution in facing modern business challenges in improving store performance and competitiveness.
Keywords: customer relationship management; customer service; optimize marketing
Abstrak: Pertumbuhan teknologi informasi terus berkembang pesat terutama pada bidang bisnis di Indonesia. Setiap tahunnya pertumbuhan toko usaha semakin meningkat hingga 3,98 juta unit usaha pada tahun 2022 dari sektor rill industri dan perdagangan. Sehingga hal ini membuat Toko Sepatu Tanjung memiliki tantangan serius yang mempengaruhi tingkat penjualan yang menimbulkan permasalahan penurunan tingkat penjualan karena tidak ada media komunikasi yang efektif, toko tidak mampu menganalisis kebutuhan pelanggan dan tren pasar, sering timbul kekecewaan pelanggan terhadap toko karena masih menerapkan penjualan konvensional, dan kerusakan atau kehilangan data operasional toko. Untuk mengatasi masalah ini diperlukan sistem berbasis website dengan menerapkan strategi CRM (Customer Relationship Management) yang unggul dalam meningkatkan retensi pelanggan dengan fitur pengelolaan data operasional, diskon, chatting, pemesanan online, sehingga pelanggan mendapatkan informasi secara update. Konsep CRM yang digunakan operasional, analitis, dan kolaboratif. Penerapan CRM pada penelitian ini bertujuan untuk memudahkan pengguna dan meningkatkan pelayanan pelanggan serta mengoptimalkan pemasaran pada Toko Sepatu Tanjung. Maka strategi CRM ini menjadi solusi yang efektif dalam menghadapi tantangan bisnis modern dalam meningkatkan kinerja dan daya saing toko.
Kata kunci: customer relationship management; optimalisasi pemasaran; pelayanan pelanggan