Abstract:The aim of the research is to determine the influence of Employee Performance and Service Quality on customer Satisfaction at PT Citra Buana Adi workshop in East Jakarta. The method used was quantitative, through collecting…
ing questionnaire data on a sample of 35 respondents. From the results of the multiple linear regression test, there is a constant value of 4.170, a regression value for the employee performance variable of 0.260 and a regression value for the service quality variable of 0.288. This means that all independent variables have a direct influence on variable Y. The results of the calculation of the coefficient of determination show that there is an influence of 54.6%, meaning that Employee Performance and Service Quality have an influence of 54.6%. Meanwhile, the remaining 45.3% was influenced by other variables not included in this research. This proves that there is an influence of Employee Performance and Service Quality on Customer Satisfaction at PT Citra Buana Adi workshop in East Jakarta
Abstract:Artificial Intelligence has become a transformative technology in the field of financial technology, leveraging advanced algorithms and machine learning to identify risks and make informed decisions. However, its widespread…
ead adoption presents new challenges related to ethical use, data privacy, security concerns, potential bias, and discrimination. This study aims to explore the benefits of AI-based risk management in Fintech while highlighting associated challenges and providing recommendations. This research utilises the systematic review methodology to analyse existing literature and identify important patterns, gaps, and areas for further investigation. The study utilised data gathered from the Scopus database to obtain credible scholarly materials. Research data was collected from a variety of countries including the United States, China, European nations, and other Asian countries in order to develop a comprehensive understanding of AI-based risk management on a global scale. The findings highlight the crucial role of ethical considerations in implementing AI-based risk management systems to ensure fairness, transparency, and accountability. Moreover, the fintech industry needs to establish strong data protection measures and address issues related to bias and discrimination in order to instil trust and uphold public confidence in AI-based risk management. Future research should emphasise assessing the effectiveness of different algorithms and approaches while also examining potential regulatory frameworks and legal implications associated with AI-based risk management strategies.
Abstract:In order to increase the resilience of the supply chains in the United States, this paper examines the risks and vulnerabilities that exist in them and suggests policy goals. By employing both numerical data and empirical…
l proof, we pinpoint the primary obstacles endangering the steadiness and effectiveness of supply networks. These risks are exacerbated by elements like globalization, technological changes, and natural calamities. We examine different policy initiatives, such as international cooperation, investment plans, and regulations, and provide recommendations to reduce these vulnerabilities and strengthen the resilience of U.S. supply chains .
Abstract:Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan keterampilan Masyarakat dalam mebgolah limbah botol plastic menjadi produk bernilai guna, yaitu kursi sofa dari botol plastik bekas.…
Penumpukan sampah yang tidak dikelola dengan baik dapat menimbulkan pencemaran lingkungan, oleh karena itu, diperlukan Upaya pengelolaan sampah yang melibatkan partisipasi aktif Masyarakat melaluli kegiatan yang produktif dan bernilai ekonomi. Metode yang digunakan dalam kegiatan ini adalah pendekatan edukatif partisipatif melalui tahapan observasi, sosialisasi, penyampaian materi, diskusi, serta praktik langsung pembuatan kursi sofa. Kegiatan dilaksanakan di Kelurahan Bonipoi, Kota Kupang dengan melibatkan sekitar 20 peserta dari masyarakat setempat. Pelaksanaan kegiatan dilakukan melalui beberapa tahapan, yaitu penyampaian materi, diskusi,tanya jawab dan praktik. Hasil kegiatan menunjukkan bahwa peserta memiliki antusiasme dan partisipasi aktif selama pelatihan berlangsung. Masyarakat mampu memahami pentingnya pengelolaan sampah plastik serta memperoleh keterampilan dalam memanfaatkan botol plastik bekas menjadi produk kreatif yang memiliki nilai ekonomi. Dengan demikian, workshop pengolahan botol plastik ini tidak hanya meningkatkan kesadaran lingkungan, tetapi juga memberikan manfaat ekonomi dan keterampilan yang dapat diterapkan secara berkelanjutan dalam kehidupan masyarakat.
Abstract:Social and digital transformations have impacted early childhood parenting patterns, necessitating the strengthening of the family's role as the foundation for Islamic-based character education. This community service activity…
tivity aims to improve literacy and practice of Islamic parenting through the Quranic Parent School program at the Merpati Early Childhood Education Post in Kutawaluya District. The program is designed to build synergy between schools and families in supporting the social-emotional and spiritual development of early childhood. The method used is a community-based participatory approach with stages of needs identification, joint action planning, parenting class implementation, and periodic reflection and evaluation. Activities are implemented through workshops, reflective discussions, simulations of Islamic parenting practices, and the establishment of a parent forum as a forum for program sustainability. The results of the activity indicate an increase in parents' understanding of the concepts of fitrah (natural nature) and adab (good manners), changes in communication patterns to be more empathetic, and consistent habits of worship and restrictions on gadgets at home. Further impacts are seen in increased discipline and emotional regulation of children at school and the formation of a Quranic family learning community. The implications of this activity confirm that strengthening Islamic parenting through the Quranic Parent School model is effective in encouraging family-based social transformation and has the potential to be replicated in other PIAUD institutions with similar characteristics.
Abstract:The development of digital technology presents innovative opportunities in early childhood learning, particularly in stimulating language skills through interactive and meaningful approaches. Fairy tales as an educational…
l medium have narrative power in enriching vocabulary and building children's expressive abilities, especially when combined with Islamic values and multimedia support. This community service activity aims to improve the competence of early childhood education teachers in implementing interactive Islamic storytelling based on multimedia to optimize children's language development in Kutawaluya District. The method used was a participatory approach through the stages of needs assessment, workshops, media creation practice, classroom implementation assistance, and evaluative reflection with the teacher community. The results of the activity showed an increase in teacher capacity in designing and using digital media pedagogically, changes in learning interaction patterns to be more dialogic, and increased verbal participation of children in storytelling activities. In addition, a community of teacher practice was formed that collaboratively developed Islamic storytelling media as a sustainable innovation. The implications of this activity confirm that the integration of technology, Islamic values, and a participatory approach effectively encourages the transformation of early childhood learning practices. This model has the potential to be replicated in similar contexts to strengthen the quality of adaptive and character-building early childhood education.
Abstract:North Halmahera Regency has abundant natural resources, but their utilization is still limited to the sale of raw materials with low economic value. This community service activity aims to foster entrepreneurial motivation…
on among Hein Namotemo University students by transforming local resources into high-value products. The method used is Participatory Learning and Action (PLA), which includes the stage of observing local potential, a motivational workshop, and mentoring in developing a simple business model. The results of the activity showed a 90% increase in student understanding in identifying business opportunities based on regional potential. In addition, a student business startup group was formed that was able to design innovative product value propositions. The conclusion of this community service is that the motivational workshop is effective in changing the mindset of students from job seekers to business opportunity creators by leveraging regional comparative advantages.
Abstract:This international community service program aims to improve community welfare through the synergy of health technology and effective communication strategies in Timor Leste. The program was motivated by limited access to…
o health services, low health literacy, and contextual challenges in health communication within the community. The implementation methods included health education, training on the use of simple health technologies, community mentoring, and strengthening culturally based health communication. The activities were conducted collaboratively by involving local health workers, community members, students, and lecturers as part of international cooperation. The results indicate an improvement in community understanding of basic health pravtices, more optimal use of health technology, and increased active participation in maintaining personal and community health. In addition, the establishment of international collaboration networks supported the exchange of knowledge and best practices. The evaluation shows that an integrative and participatory approach was effective in supporting program sustainability, despite challenges related to infrastructure limitations and digital literacy. Overall, this community service program contributes significantly to enhancing health literacy and community welfare and can serve as a model for international community engagement based on health technology and communication.
Abstract:Kegiatan pengabdian ini bertujuan untuk mengkaji peran lokakarya penulisan dalam pengembangan literasi sastra anak berbasis kota bagi mahasiswa Pendidikan Bahasa dan Sastra Indonesia. Lokakarya penulisan diselenggarakan…
oleh mahasiswa Program Magister Pendidikan Bahasa Indonesia Universitas Islam Malang sebagai bagian dari implementasi tridharma perguruan tinggi, khususnya pada aspek pengabdian kepada masyarakat. Kegiatan dilaksanakan dengan pendekatan partisipatif melalui model writing workshop yang mengintegrasikan pemahaman konseptual sastra anak dengan praktik menulis kreatif berbasis konteks Kota Malang. Peserta kegiatan adalah mahasiswa Pendidikan Bahasa dan Sastra Indonesia yang mengikuti rangkaian sesi pemaparan materi, diskusi, praktik menulis, serta umpan balik terhadap karya. Data pengabdian diperoleh melalui instrumen pretest dan posttest, observasi partisipatif, serta analisis portofolio karya sastra anak yang dihasilkan mahasiswa. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap unsur sastra anak, pemanfaatan unsur lokal kota, kemampuan menyusun premis cerita, serta penerapan teknik showing dalam penulisan. Selain itu, karya mahasiswa pascalokakarya memperlihatkan perkembangan kualitas naratif yang lebih kontekstual, kreatif, dan sesuai dengan karakteristik pembaca anak. Temuan ini menunjukkan bahwa lokakarya penulisan yang diselenggarakan oleh mahasiswa magister MPBI UNISMA memiliki peran strategis dalam mengembangkan literasi sastra anak sekaligus memperkuat peran mahasiswa pascasarjana sebagai agen literasi dalam kegiatan pengabdian kepada masyarakat.
Abstract:This Science and Technology for the Community aims to develop the Tosan Aji Craftsman Village in Pasir Wetan Village, Banyumas. Building a craftsman village is increasingly urgent to preserve the ancestral heritage of Khudi,…
udi, a tool and heirloom typical of the Banyumas people, so that it continues to exist, even to be developed as an economically valuable heritage. This Science and Technology for the Community uses a participatory action research approach by involving craftsmen, community leaders, and the village government. Data collection techniques were carried out using field observation techniques and in-depth interviews with craftsmen. The community also conducted workshops and mentoring training. The IbM results show that, to revive the Tosan Aji MSME, craftsmen need training in contemporary tosan aji making techniques that combine contemporary equipment with modern equipment. Craftsmen need assistance in creating e-commerce and digital promotional content. It is possible for these Tosan Aji craftsmen to become more advanced if their lives are packaged in an educational tourism package that includes a tosan aji making workshop, even the creation of a mini museum.