Abstract:The rapid growth of electronic transactions necessitates systems capable of monitoring seller quality and reputation across marketplace platforms. This study aims to design and implement a seller referral system on a Laravel…
avel 13 based e-commerce platform integrated with performance monitoring and seller accountability mechanisms. Built using the Prototype model encompassing communication, planning, modeling, prototyping, and deployment phases the system utilizes MySQL for database management. Registered sellers can distribute unique referral codes to prospective sellers, with the system automatically recording these relationships to enable structured tracking of activities, product counts, store ratings, and access status of referred sellers. Functional testing conducted via a black-box approach demonstrated that the authentication, referral registration, dashboard, monitoring, order management, and store settings modules operated strictly according to specifications, achieving a 100% test case pass rate. The primary contribution of this research lies in shifting the referral paradigm from simple user acquisition to a peer-accountability framework that holds referring sellers responsible for the performance of their recruits, thereby mitigating the presence of unreliable sellers and fostering greater trust in the online shopping environment.
Abstract:Perkembangan perdagangan elektronik (e-commerce) dan penggunaan media sosial telah mendorong perubahan dalam cara konsumen memperoleh informasi serta mengambil keputusan pembelian melalui marketplace. Penelitian ini bertujuan…
ujuan untuk menganalisis pengaruh influencer marketing dan content marketing terhadap keputusan pembelian pengguna Shopee di Kecamatan Banyuresmi, Kabupaten Garut. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif dan verifikatif. Data yang digunakan merupakan data primer yang diperoleh melalui penyebaran kuesioner kepada 100 responden pengguna Shopee di Kecamatan Banyuresmi dengan teknik purposive sampling. Analisis data meliputi analisis deskriptif, uji instrumen, uji asumsi klasik, analisis regresi linear berganda, analisis korelasi, uji koefisien determinasi, dan uji hipotesis dengan bantuan program IBM SPSS Statistics versi 25. Hasil penelitian menunjukkan bahwa influencer marketing dan content marketing berpengaruh signifikan terhadap keputusan pembelian pengguna Shopee di Kecamatan Banyuresmi, Kabupaten Garut baik secara parsial maupun simultan. Nilai Adjusted R Square sebesar 0,486 menunjukkan bahwa influencer marketing dan content marketing mampu menjelaskan keputusan pembelian sebesar 48,6%, sedangkan sisanya sebesar 51,4% dipengaruhi oleh faktor lain di luar penelitian.
Abstract:Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Kutakembaran, Kecamatan Garawangi, Kabupaten Kuningan pada umumnya masih memasarkan produk secara konvensional dan belum memanfaatkan teknologi digital secara optimal,…
l, ditandai dengan belum adanya identitas merek yang jelas, kualitas foto produk yang kurang menarik, minimnya pemahaman konten promosi, serta belum dimanfaatkannya WhatsApp Business dan marketplace sebagai kanal pemasaran. Kegiatan pengabdian ini merupakan kolaborasi antara Himpunan Mahasiswa Bisnis Digital (HMBD) Universitas Kuningan dengan tim Kuliah Kerja Nyata (KKN) Kolaboratif Desa Kutakembaran yang bertujuan meningkatkan kemampuan pelaku UMKM dalam membangun branding, menghasilkan foto produk dan konten promosi yang menarik, memanfaatkan WhatsApp Business, serta mengenal dan mempraktikkan penjualan melalui marketplace Shopee. Kegiatan dilaksanakan pada 2 Agustus 2026 di Balai Desa Kutakembaran melalui metode pemaparan materi yang dipadukan dengan praktik langsung, meliputi tujuh pokok bahasan yaitu branding, foto produk, desain konten dan copywriting, WhatsApp Business, marketplace Shopee, promosi media sosial, dan simulasi perjalanan konsumen. Kegiatan diikuti oleh sekitar 25 pelaku UMKM yang menunjukkan antusiasme tinggi sepanjang acara. Hasil kegiatan menunjukkan bahwa materi WhatsApp Business paling diminati peserta karena kedekatannya dengan kebiasaan komunikasi sehari-hari, sementara sesi pembuatan toko Shopee menghadapi kendala karena sebagian besar peserta belum memiliki akun sehingga membutuhkan pendampingan lebih intensif. Melalui kegiatan ini, peserta berhasil menghasilkan aset digital dasar berupa identitas merek, foto produk, desain konten promosi, dan akun WhatsApp Business yang siap digunakan untuk mendukung pemasaran produk lokal ke pasar digital.
Abstract:Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan UMKM berbasis marketplace dan pembagian peran gender terhadap keputusan pembelian konsumen pada Toko MIF17.Official di platform Shopee. Penelitian menggunakan…
akan metode kuantitatif dengan pendekatan deskriptif dan verifikatif. Sampel penelitian berjumlah 96 responden yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan melalui uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, uji parsial (t), uji simultan (uji F), dan koefisien determinasi menggunakan IBM SPSS Statistics. Hasil penelitian menunjukkan bahwa pengembangan UMKM berbasis marketplace dan pembagian peran gender berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen, sedangkan 44,5% dipengaruhi faktor lain di luar penelitian. Temuan ini menunjukkan pentingnya optimalisasi pengelolaan marketplace dan pembagian peran yang efektif untuk meningkatkan keputusan pembelian konsumen.
Abstract:Digitalization has become a key strategy for enhancing the competitiveness of Micro, Small, and Medium Enterprises (MSMEs) amidst advances in information technology and changes in consumer behavior. The use of various digital…
gital platforms, such as social media, marketplaces, digital payment applications, and technology-based financial recording systems, is expected to improve operational efficiency and expand marketing reach. However, the level of digital technology utilization by 3 Kg LPG distribution outlets remains varied, necessitating a more in-depth study of the impact of digitalization on business performance. This study aims to analyze the impact of digitalization on MSME performance based on interviews with owners and managers of 3 Kg LPG distribution outlets under PT Pinang Baris Langit Biru. The study employed a qualitative approach with descriptive methods. Data were collected through in-depth interviews, observations, and documentation of 3 Kg LPG distribution outlets that have implemented digitalization in their business activities. Data analysis was conducted using the Miles and Huberman model, which includes data reduction, data presentation, and conclusion drawing. The research results indicate that the implementation of digitalization has a positive impact on MSME performance, particularly at 3 Kg LPG distribution outlets, including increasing sales, expanding market share, accelerating transaction processes, improving promotional effectiveness, and simplifying business administration and financial management. However, several obstacles remain, such as low digital literacy, limited human resources, and limited access to technology. Therefore, support in the form of training, mentoring, and government policies is needed to improve digital capabilities at 3 Kg LPG distribution outlets so that digital transformation can proceed optimally.
Abstract:The development of digital technology has transformed consumer consumption patterns, particularly in the fashion industry, which is increasingly dominated by e-commerce platforms. Shopee, as one of the largest marketplaces…
es in Southeast Asia, has become a primary choice for consumers when shopping for fashion products. One factor influencing consumer purchasing decisions is the availability of online reviews on the platform. This study aims to analyze the role of online reviews as a mediating variable in fashion product purchasing decisions on Shopee. Online reviews serve as a source of information that helps consumers evaluate product quality, seller reputation, and the level of satisfaction of previous users. The research method used was a quantitative approach, distributing questionnaires to Shopee consumers who had previously purchased fashion products. The collected data was then analyzed using a path analysis model to examine the direct and indirect relationships between factors influencing purchasing decisions. The results show that online reviews play a significant role as a mediator in the decision-making process. Consumers tend to trust other users' real-life experiences more than solely the seller's product description. Positive reviews increase consumer interest and confidence in a product, while negative reviews can delay or even cancel a purchase decision. These findings confirm that the presence of online reviews is not only a supporting factor but also serves as a bridge, mediating the relationship between consumer perceptions of a product and the final purchase decision. The implication of this research is that sellers on Shopee need to pay attention to product and service quality to generate positive reviews, thereby increasing purchase conversion rates.
Abstract:This study aims to examine the effect of ease of payment on online shopping addiction through the intervening variable of marketplace platform customer satisfaction in urban communities in South Sulawesi using the Path Analysis…
nalysis method using SmartPLS 4.0 software. with PLS-SEM Alogarithm and Bootstraping calculations with a sampling method using Nonprobability Sampling Technique of 214 respondents where data was obtained via google form with measurements using a Likert scale. The results of this study indicate that there is no direct effect of payment convenience on online shopping addiction in urban communities in South Sulawesi. Payment convenience affects customer satisfaction. Customer satisfaction affects online shopping addiction in urban communities in South Sulawesi. Payment convenience affects online shopping addiction through customer satisfaction as an intervening variable in urban communities in South Sulawesi
Abstract:Penelitian ini bertujuan menganalisis pengaruh content marketing dan diskon terhadap keputusan pembelian di marketplace Shopee. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 96 mahasiswa Program…
gram Studi S1 Administrasi Bisnis International Women University yang pernah berbelanja di Shopee. Data dikumpulkan melalui kuesioner skala Likert dan dianalisis menggunakan regresi linier berganda dengan bantuan SPSS 25. Hasil penelitian menunjukkan bahwa content marketing dan diskon berpengaruh positif dan signifikan terhadap keputusan pembelian, baik secara parsial maupun simultan. Temuan ini menegaskan pentingnya strategi konten yang informatif dan kebijakan diskon yang efektif dalam mendorong perilaku pembelian konsumen di platform e-commerce.
Kata Kunci : Content marketing, Diskon, Keputusan Pembelian
Abstract:Digital marketing menjadi alat penting bagi usaha mikro, kecil, dan menengah (UMKM) untuk memperluas jangkauan pasar dan meningkatkan daya saing produk. Program pengabdian masyarakat ini bertujuan meningkatkan keterampilan…
an digital marketing pelaku UMKM dan generasi muda di Desa Winongan Lor melalui pelatihan penggunaan marketplace Shopee, pemasaran di media sosial Facebook, serta pendampingan berkelanjutan melalui grup WhatsApp. Hasil pelatihan menunjukkan peningkatan signifikan kemampuan peserta dalam membuat akun, mengelola konten, dan menerapkan promosi online yang efektif. Pendampingan melalui WhatsApp mendukung penerapan teknik pemasaran digital secara berkelanjutan. Meskipun terdapat kendala seperti keterbatasan akses internet dan kepercayaan diri dalam teknologi, program ini berhasil membuka peluang pasar yang lebih luas dan meningkatkan daya saing produk lokal. Disarankan pelaksanaan pelatihan lanjutan yang fokus pada pengembangan konten kreatif, manajemen toko online, dan strategi pemasaran terstruktur untuk mendukung pertumbuhan usaha berkelanjutan.
Abstract:This training is based on the results of the analysis of the situation of blacksmiths (Rumbio Jaya Steel) Teratak Village, Rumbio Jaya District has not been professional in using social media to improve marketing performance.…
ance. The target group in this service amounted to 150 people, namely the number of members of the Rumbio Jaya Steel cooperative. While the strategic targets in organizing this activity are 30 young men and women consisting of 18 young men and 12 young women who are sons and daughters of Rumbio Jaya Steel Cooperative Members. The implementation of this community service is carried out with steps: (1) Identification of potential; This activity is carried out in a participatory manner between the team and the target group aims to identify all the potential possessed by the target area; (2) Identification of opportunities based on the strength of the resources owned based on the results of identifying potential; (3) Determining the most popular platform; (4) Determining training needs; (5) Developing a training schedule; (6) Organizing training; and (7) Practice/simulation. activities carried out at the ONGA MAN Furniture Business Place in Ridan Permai Village, Bangkinang Kota District. As well as monitoring citizen responses through like, comment and share for 1 (one) week. The conclusion shows the low utilization of social media to promote products produced by furniture service businesses. In time, the production of these MSMEs can enter the popular Marketplace in Indonesia so that the volume of sales of marketing performance increases and the marketing reach is wider.