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Showing 455 articles found for "Logic"

ANALYSING STUDENT MENTAL HEALTH THROUGH K-MEANS CLUSTERING AND MULTI-STAGE SAMPLING METHODS

Rahmat Hidayat, Dede Pratama
Abstract: Abstract: Mental health is an essential aspect of overall well-being, particularly for university students vulnerable to emotional strain. This study aims to identify clusters of student mental health trends using the K-Means… Means clustering technique. The research involved 60 students from four academic programs at the Faculty of Science and Technology, selected using stratified and cluster sampling techniques. Data were collected using a modified Mental Health Inventory (MHI). The results revealed distinct commonalities among majors: the Statistics program was predominantly defined by the depressed cluster at 53.3%, while Mathematics followed at 40% within the same cluster. In contrast, Biology students predominantly fell under the neu-tral/stable cluster (66.7%), whilst Information Systems students exhibited an even distribution (33.3% per cluster) without a dominant trend. The clustering quality was evaluated using the Silhouette Coefficient, yielding a range of 0.39 to 0.60. Biology (0.60) and Statistics (0.54) exhibited a reasonable structure, but Information Systems (0.39) and Mathematics (0.34) demonstrated a deficient structure. In conclusion, K-Means effectively discerns mental health patterns, providing a data-driven basis for targeted psychological interventions in educational settings. Keywords: biology; information systems; k-means; mathematics; mental health; silhouette coefficient; statistics   Abstrak: Kesehatan mental merupakan komponen vital dari kesejahteraan total, terutama bagi maha-siswa yang rentan terhadap stres emosional. Penelitian ini bertujuan untuk mengidentifikasi kelompok tren kesehatan mental mahasiswa melalui penerapan metode pengelompokan K-Means. Studi ini mencakup 60 mahasiswa dari empat program studi di Fakultas Sains dan Teknologi, yang dipilih melalui metode pengambilan sampel bertingkat dan kelompok. Data dikumpulkan dengan menggunakan Inventaris Kesehatan Mental (MHI) yang dimodifikasi. Temuan menunjukkan kesamaan yang jelas di antara jurusan: program studi Statistika terutama ditandai oleh kelompok depresi (53,3%), diikuti oleh Matematika dengan 40% dalam kelompok depresi. Sebaliknya, mahasiswa Biologi terutama termasuk dalam kelompok netral/stabil (66,7%), sedangkan mahasiswa Sistem Informasi memiliki distribusi yang merata (33,3% per kelompok) tanpa pola yang dominan. Kualitas pengelompokan dinilai dengan Koefisien Sil-houette, menghasilkan rentang 0,39 hingga 0,60. Biologi (0,60) dan Statistika (0,54) memiliki struktur sedang, sedangkan Sistem Informasi (0,39) dan Matematika (0,34) menunjukkan struktur yang buruk. Kesimpulannya, K-Means secara akurat mengidentifikasi tren kesehatan mental, menawarkan landasan berbasis data untuk terapi psikologis yang ditargetkan di ling-kungan pendidikan. Kata kunci: biologi; kesehatan mental; K-Means; matematika; silhouette coefficient; sistem in-formasi; statistika

A FUZZY LOGIC BASED EVALUATION MODEL FOR THESIS TOPIC FEASIBILITY TO ENHANCE STUDENT RESEARCH RELEVANCE

Rizaldi, Dewi Anggraeni, Elly Rahayu
Abstract: Abstract: The determination of thesis topics is a fundamental stage in academic research, yet the evaluation process remains predominantly manual and subjective. This reliance on individual lecturer perception often leads… s to inconsistent feasibility assessments and fails to systematically measure the topic's alignment with strategic needs. This research aims to develop a Decision Support System (DSS) model based on fuzzy logic to assess the feasibility of thesis topics objectively and systematically, focusing on enhancing the relevance of student research. The research method employed the Fuzzy Inference System (FIS) with the Sugeno method. This model was designed through literature review and FGD to establish four criteria (Topic Relevance, Difficulty Level, Idea Novelty, Reference Availability) and 81 rule bases. The model validation results against expert judgment using 15 test data showed a high accuracy rate of 91.31%, with a Mean Absolute Percentage Error (MAPE) value of 8.69%. In conclusion, this DSS model is proven to be valid and consistent, and it can be relied upon as an objective tool to improve the quality and relevance of thesis topics. Keywords: academic evaluation; decision support system; fuzzy logic; fuzzy sugeno; thesis feasibility   Abstrak: Penentuan topik skripsi merupakan tahapan fundamental dalam penelitian akademik, namun proses evaluasinya hingga kini masih cenderung manual dan subjektif. Ketergantungan pada persepsi dosen secara individu sering kali menyebabkan penilaian kelayakan yang tidak konsisten serta kegagalan dalam mengukur keselarasan topik dengan kebutuhan strategis secara sistematis. Penelitian ini bertujuan mengembangkan model Sistem Pendukung Keputusan (SPK) berbasis logika fuzzy untuk menilai kelayakan topik skripsi secara objektif dan sistematis, dengan fokus pada peningkatan relevansi penelitian mahasiswa. Metode penelitian yang digunakan adalah Fuzzy Inference System (FIS) dengan metode Sugeno. Model ini dirancang melalui tinjauan pustaka dan Focus Group Discussion (FGD) untuk menetapkan empat kriteria (Relevansi Topik, Tingkat Kesulitan, Kebaruan Ide, Ketersediaan Referensi) serta 81 basis aturan. Hasil validasi model terhadap penilaian pakar menggunakan 15 data uji menunjukkan tingkat akurasi yang tinggi yaitu 91,31%, dengan nilai Mean Absolute Percentage Error (MAPE) sebesar 8,69%. Kesimpulannya, model SPK ini terbukti valid dan konsisten, serta dapat diandalkan sebagai alat objektif untuk meningkatkan kualitas dan relevansi topik skripsi. Kata kunci: evaluasi akademik; sistem pendukung keputusan; logika fuzzy; fuzzy sugeno; kelayakan skripsi

COMPARISON OF NAÏVE BAYES, SVM, K-NN, DECISION TREE, AND RANDOM FOREST IN SENTIMENT ANALYSIS BASED ON SEABANK APPLICATION ASPECTS

Fachrozi, Muhammad Al, Tania, Ken Ditha
Abstract: Abstract: The increasing use of digital banking applications has led to the need for a deeper understanding of user perceptions, especially through aspect-based sentiment analysis. This study aims to classify the sentiment… nt of SeaBank app users by focusing on four main aspects: learnability, efficiency, technical issues or errors, and satisfaction. Review data totaling 1,971 comments were collected from the Google Play Store and labeled with sentiments based on the scores (ratings) given by users. The CRISP-DM approach serves as the methodological framework for this study, which includes five classification algorithms: Naïve Bayes, Support Vector Machine (SVM), k-Nearest Neighbor (k-NN), Decision Tree, and Random Forest. The evaluation results show that the SVM algorithm provides the best performance with the highest average value of the four aspects achieving accuracy of 93.91%, Precision of 91.16%, recall of 97.96% and F1-Measure of 94.33%. According to the research findings, the Support Vector Machine (SVM) algorithm provides the best performance when performing aspect-based sentiment analysis on text data from digital banking application reviews. The findings are expected to serve as a reference for the development of automated evaluation systems that rely on user opinions as the basis for decision making.             Keywords: aspects; CRISP-DM; digital Banking; seabank; sentiment analysis     Abstrak: Peningkatan pemakaian aplikasi perbankan digital mendorong perlunya pemahaman yang lebih dalam mengenai persepsi pengguna, terutama melalui analisis sentimen berbasis aspek. Penelitian ini bertujuan untuk mengklasifikasikan sentimen pengguna aplikasi SeaBank dengan berfokus pada empat aspek utama: kemudahan dipelajari (learnability), efisiensi penggunaan (efficiency), kendala atau kesalahan teknis (error), serta tingkat kepuasan (satisfaction). Data ulasan berjumlah 1.971 komentar dikumpulkan dari Google Play Store dan diberi label sentimen berdasarkan skor (rating) yang diberikan oleh pengguna. Pendekatan CRISP-DM berfungsi sebagai kerangka metodologis untuk penelitian ini, yang mencakup lima algoritma klasifikasi: Naïve Bayes, Support Vector Machine (SVM), k-Nearest Neighbor (k-NN), Decision Tree, dan Random Forest. Hasil evaluasi menunjukkan bahwa algoritma SVM memberikan performa terbaik dengan nilai rata-rata dari ke empat aspek tertinggi yang mencapai accuracy sebesar 93.91%, Precision sebesar 91.16%, recall sebesar 97.96% dan F1-Measure sebesar 94.33%. Menurut temuan penelitian, algoritma Support Vector Machine (SVM) memberikan kinerja terbaik saat melakukan analisis sentimen berbasis aspek pada data teks dari ulasan aplikasi Seabank. Temuan ini diharapkan dapat menjadi referensi bagi pengembangan sistem evaluasi otomatis yang mengandalkan opini pengguna sebagai dasar pengambilan keputusan.   Kata kunci: Analisis Sentimen, Aspek, Bank Digital, SeaBank, CRISP-DM

DEVELOPMENT OF A QR CODE-BASED WEBAR TO DIGITIZE LOCAL WISDOM AS AN EFFORT TO INCREASE TOURIST ATTRACTION IN BORDER AREAS

P, Noviyanti, Mira, Alexander Jerry
Abstract: Abstract: Current technological developments play a crucial role in driving the tourism industry, one of which is the utilization of technology. However, tourist attractions in border areas face challenges such as limited&#8230; d access to digital information and a lack of interactive media to present local wisdom such as history, customs, and culture. This study aims to develop and implement a QR Code-based Web-based Augmented Reality (WebAR) to digitize local wisdom at tourist attractions, making information more engaging and accessible to tourists. The research methodology adopted three approaches: UCD (User-Centered Design), Agile methods, and TAM (Technology Acceptance Model). This platform contains the local wisdom of two tourist villages in the border area, namely Sebujit Village and Jagoi Babang Village. The results of testing and evaluation using multiple linear regression and SEM-PLS methods on 45 respondents showed that the WebAR technology acceptance model was significant (F = 6.583; p < 0.001). User Attitude (ATU) is a key variable that significantly influences Intention to Use (BI) (β=0.429; p=0.001), while Ease of Use (PEOU) and Benefit (PU) indirectly influence BI through ATU. As additional validation, the classification test yielded an accuracy of 88.90% and an F1-score of 0.941, confirming that QR Code-based WebAR is effective and well-received as a digital information and promotion medium for local wisdom in border areas. Keywords: border areas; local wisdom; qr code; tourist attractions; web augmented reality.   Abstrak: Perkembangan teknologi saat ini memiliki peran penting dalam mendorong industri pariwisata, salah satunya dengan pemanfaatan teknologi. Namun, objek wisata di daerah perbatasan menghadapi tantangan seperti keterbatasan akses informasi digital dan kurangnya media interaktif untuk menyajikan kearifan lokal seperti sejarah, adat istiadat, dan budaya. Penelitian ini bertujuan untuk mengembangkan dan mengimplementasikan Web-based Augmented Reality (WebAR) berbasis QR Code untuk digitalisasi kearifan lokal objek wisata, menjadikan informasi lebih menarik dan mudah diakses bagi wisatawan. Metodologi penelitian mengadopsi tiga pendekatan, UCD (User-Centered Design), metode Agile, dan TAM (Technology Acceptance Model). Platform ini memuat kearifan lokal dua desa wisata di daerah perbatasan, yaitu Desa Sebujit dan Desa Jagoi Babang. Hasil pengujian dan evaluasi dengan metode regresi linier berganda dan SEM-PLS pada 45 responden menunjukkan bahwa model penerimaan teknologi WebAR ini signifikan (F = 6.583; p < 0.001). Sikap Pengguna (ATU) menjadi variabel kunci yang berpengaruh signifikan terhadap Niat Penggunaan (BI) (β=0.429; p=0.001), sementara Kemudahan Penggunaan (PEOU) dan Manfaat (PU) memengaruhi BI secara tidak langsung melalui ATU. Sebagai validasi tambahan, uji klasifikasi menghasilkan akurasi 88,90% dan F1-score 0,941, yang menegaskan bahwa WebAR berbasis Kode QR efektif dan dapat diterima dengan baik sebagai media informasi dan promosi digital kearifan lokal di wilayah perbatasan. Kata Kunci: daerah perbatasan; kearifan lokal; qr code; web augmented reality.

MAMDANI FUZZY LOGIC ANALYSIS FOR ANIMAL MEDICINE STOCK OPTIMIZATION

Desmarini, Mutia, sriani
Abstract: Abstract: The management of veterinary drug stocks at the Veterinary Clinic Technical Implementation Unit (UPTD) of the North Sumatra Province Plantation and Livestock Service faces obstacles in the form of discrepancies&#8230; between supply and demand, resulting in excess stock and budget waste. Uncertain demand for drugs is a factor that complicates decision-making in stock provision. This study aims to optimize drug stock management using the Mamdani fuzzy logic method, which is capable of handling data uncertainty and modeling information linguistically. Three input variables are used, namely initial stock, demand, and number of visits, with the output being the final stock. The process involves fuzzification, inference based on IF–THEN rules, and defuzzification using the centroid method. The results show that the developed system has a good accuracy level with a MAPE value of 17.52%, which means that this model is effective in providing optimal and efficient drug stock recommendations in a veterinary clinic environment.   Keywords: fuzzy mamdani; optimization; animal drug stock.

APPLICATION EXPERT SYSTEM FOR DIAGNOSIS OF UTERINE DISEASE FUZZY LOGIC

Titin, Tri Wanti, Yesputra, Rolly, Rohminatin, Rohminatin
Abstract: Abstract: Uterine disease is a serious threat to women's health, which can affect fertility and quality of life. Delayed diagnosis often results in patients not getting optimal early treatment at the H. Abdul Manan Simatupang&#8230; upang Kisaran Regional General Hospital. This study aims to develop a fuzzy logic-based expert system to diagnose uterine disease based on the symptoms experienced by patients. This system receives symptom data as input, then performs analysis using the fuzzy logic method to determine the level of possibility of a disease. The final results produced are an initial diagnosis and treatment recommendations. System testing shows that this method is able to identify uterine disease with fairly good accuracy, where one case showed the possibility of Endometriosis with a confidence level of 63%. With this system, patients can obtain initial information about their health condition, so they can take more appropriate and faster medical steps. Keywords: expert system; fuzzy logic; uterine disease.    Abstrak: Penyakit rahim merupakan ancaman serius bagi kesehatan wanita, yang dapat berdampak pada kesuburan dan kualitas hidup. Keterlambatan diagnosis sering kali menyebabkan pasien tidak mendapatkan penanganan dini yang optimal di Rumah Sakit Umum Daerah H. Abdul Manan Simatupang Kisaran. Penelitian ini bertujuan untuk mengembangkan sistem pakar berbasis logika fuzzy guna mendiagnosis penyakit rahim berdasarkan gejala yang dialami pasien. Sistem ini menerima data gejala sebagai input, kemudian melakukan analisis menggunakan metode logika fuzzy untuk menentukan tingkat kemungkinan suatu penyakit. Hasil akhir yang dihasilkan berupa diagnosis awal dan rekomendasi penanganan. Pengujian sistem menunjukkan bahwa metode ini mampu mengidentifikasi penyakit rahim dengan akurasi yang cukup baik, di mana salah satu kasus menunjukkan kemungkinan penyakit Endometriosis dengan tingkat kepercayaan sebesar 63%. Dengan adanya sistem ini, pasien dapat memperoleh informasi awal mengenai kondisi kesehatannya, sehingga dapat mengambil langkah medis yang lebih tepat dan cepat. Kata kunci: fuzzy logic; penyakit rahim; sistem pakar.

IMPLEMENTATION OF THE FUZZY LOGIC METHOD TO DETERMINE EMPLOYEE ASSESSMENT

Siregar, Agus Trinanda, Andrianto, Richi, Rahayu Putri, Perra Budiarti
Abstract: Abstract: Performance assessment is the process of measuring an organization in achieving predetermined goals. Performance assessment can also be interpreted as periodically determining the operational effectiveness of an&#8230; n organization and its personnel, based on the vision, mission and organizational standards that have been previously established. Performance appraisals are carried out between superiors and subordinates, looking at the employee's work results in the last year. Employee performance assessment at the North Padang Lawas Regency PUPR Service still uses a manual system so that the files are not arranged quickly and employee performance assessment still uses calculations with Microsoft Excel. With this problem, the fuzzy logic method is used. The fuzzy method is used to obtain the best employee performance assessment, with 3 criteria to produce the greatest value selected. This research aims to design an employee performance assessment application using the fuzzy method, to obtain recommendations for promotion. The test results of 8 people had sufficient value and 2 people had low value. For low-ranking employees, they will be given sanctions and reprimands by their superiors, while for employees with sufficient value, their performance must be improved to be even better.   Keywords: fuzzy logic; performance; assessment; employee;     Abstrak: Penilaian kinerja merupakan proses pengukuran organisasi dalam mencapai tujuan yang telah ditetapkan. Penilaian kinerja dapat juga diartikan sebagai penentuan secara periodik efektivitas operasional suatu organisasi, dan personilnya, berdasarkan visi, misi dan standar organisasi yang telah ditetapkan sebelumnya. Penilaian kinerja dilakukan antara atasan dengan bawahan, melihat hasil kerja pegawai dalam setahun terakhir. Penilaian kinerja pegawai pada Dinas PUPR Kabupaten Padang Lawas Utara masih menggunakan sistem manual sehingga berkas-berkas file tidak tersusun secara rapid dan penilaian kinerja pegawai masih menggunakanperhitungan dengan microsoft excel.Dengan permasalahah tersebut menggunakan metode fuzzy logic. Metode fuzzy digunakan dalam mendapatkan penilaian kinerja pegawai terbaik, dengan 3 kriteria untuk menghasilkan nilai terbesar yang terpilih. Penelitian ini bertujuan untuk merancang aplikasi penilaian kinerja karyawan dengan metode fuzzy, untuk mendapatkan rekomendasi kenaikan jabatan. Hasil tes dari 8 orang memiliki nilai cukup dan 2 orang memiliki nilai rendah. Bagi pegawai yang memiliki nilai rendah akan diberikan sanksi dan teguran oleh atasannya, sedangkan bagi pegawai yang memiliki nilai cukup, kinerjanya harus ditingkatkan agar lebih baik lagi.   Kata kunci: fuzzy logic; penilaian; kinerja; pegawai

CLUSTERING ROTATIONAL CHURN OF TELECOMMUNICATIONS CUSTOMERS USING A DATA-CENTRICAI APPROACH

Muttaqin, Widang, Lydia, Maya Silvi, Fahmi, Fahmi
Abstract: Abstract: In the current era of very fast technological development, customer churn is a serious challenge, especially in the competitive telecommunications industry. Churn refers to customers who stop using a service or&#8230; move to another provider, and can be categorized into three types: Active Churn, Passive Churn, and Rotational Churn. Rotational Churn, which is difficult to predict be- cause the reasons for stopping are unclear, is the main focus of this research. This research aims to group Rotational Churn customers using a Data-Centric AI approach. This approach emphasizes improving data quality through Confident Learning and Synthetic Data before being applied to the K-Means clustering algorithm. The data used in this research is customer churn data from one telecommunications company during 2023. The research results show that customer grouping using the K-Means algorithm can provide deep insight into the characteristics of customer churn. The application of Data-Centric AI is proven to be able to increase the accuracy of clustering models, which ultimately helps compa- nies optimize programs and services to minimize churn and retain customers.       Keywords: data-centric AI; clustering; K-means     Abstrak: Dalam era perkembangan teknologi yang sangat pesat saat ini, churn pelanggan menjadi tantangan serius, terutama dalam industri telekomunikasi yang sangat kompetitif. Churn mengacu pada pelanggan yang berhenti menggunakan layanan atau beralih ke penyedia lain, dan dapat dikategorikan menjadi tiga jenis: Churn Aktif, Churn Pasif, dan Churn Rotasional. Churn Rotasional, yang sulit diprediksi karena alasan penghentian layanan tidak jelas, menjadi fokus utama penelitian ini. Penelitian ini bertujuan untuk mengelompokkan pelanggan Churn Rotasional menggunakan pendekatan Data-Centric AI. Pendekatan ini menekankan pada peningkatan kualitas data melalui Confident Learning dan Synthetic Data sebelum diterapkan ke algoritma K-Means clustering. Data yang digunakan dalam penelitian ini adalah data churn pelanggan dari satu perusahaan telekomunikasi selama tahun 2023. Hasil penelitian menunjukkan bahwa pengelompokan pelanggan menggunakan algoritma K-Means dapat memberikan wawasan mendalam tentang karakteristik churn pelanggan. Penerapan Data-Centric AI terbukti mampu meningkatkan akurasi model klastering, yang pada akhirnya membantu perusahaan mengoptimalkan program dan layanan untuk meminimalkan churn serta mempertahankan pelanggan.   Kata kunci: data-Centric AI; klasterisasi; K-means  

APPLICATION OF FAST FRAMEWORK IN THE DEVELOPMENT OF UNTAN FMIPA LABORATORY INFORMATION SYSTEM

Arman, Yudha, Sari, Renny Puspita, Mutiah, Nurul, Prawira, Dian
Abstract: The laboratory is one of the facilities owned by the FMIPA Laboratory, which is one of the facilities owned by Tanjungpura University to support tridharma activities. There are several problems in laboratory management,&#8230; namely that management is carried out manually, so it takes a long time to apply for the loan of laboratory equipment and to prepare a free laboratory loan letter. In order to improve services, ensure data security, and accommodate all laboratory data, it is necessary to develop an FMIPA laboratory information system (SILABMIPA). The FAST framework is used in developing SILABMIPA to suit user needs. The analysis and development of SILABMIPA follows the FAST method with the stages Scope Definition, Problem Analysis, Requirements Analysis, Logical Design, Decision Analysis, Physical Design and Integration, Construction and Testing. With the construction of SILABMIPA, it can make it easier for managers to manage laboratories, assist students in applying for and borrowing equipment, as well as making laboratory loan-free certificates. Based on the results of system functional testing against SILABMIPA, it was found that the system operates well in accordance with the user's functional needs, while the results of system interface testing obtained a percentage of 82.60% in the very good category.

MEASURING THE QUALITY OF DISTRICT GOVERNMENT WEBSITES ONLY USING THE MCCALL AND EUCS METHOD (END USER COMPUTING SATISFACTION)

Riswanto, Ando, Sari, Renny Puspita, Mutiah, Nurul
Abstract: Abstract: Technological developments are currently increasing rapidly, especially in the innovation of information data management. With so many media providing informationand services online, as well as the services provided&#8230; vided by the Government of Sekadau Regency in the form of Webstie sekadaukab.go.id. Based on the survey results, the problems experienced by users are output and performance from sekadaukab.go.id still does not meet user expectations. Study this aims to measure the quality of information systems sekadaukab.go.id and also measure the level of user satisfaction with sekadaukab.go.id. By using the method McCall and EUCS (End User Computing Satisfaction) and using methods IPA (Importance Performance Analysis) to map variables into the level of importance and level of performance, the variables used are the variables in the method EUCS (End User Computing Satisfaction). Questionnaires were distributed to 100 users sekadaukab.go.id. The average quality generated by the method McCall of 43.6%, included in the pretty good category. For the results of measuring user satisfaction methods EUCS (End User Computing Satisfaction), each variable is included in the doubtful category range value 2.60 – 3.39. There are 18 recommendations for improvement based on the method McCall and the IPA method to the Kominfo Sekadau Regency against sekadaukab.go.id. Keywords: EUCS; IPA; McCall; public service; quality system     Abstrak:Perkembangan teknologi saat ini semakin pesat, khususnya pada inovasi pengelolaan data informasi. Dengan banyaknya media menyediakan informasi dan pelayanan secara online, begitu juga dengan pelayanan yang disediakan oleh Pemerintah Kabupaten Sekadau berupa Webstie sekadaukab.go.id. Berdasarkan hasil survey, permasalahan yang dialami oleh pengguna yaitu output dan kinerja dari sekadaukab.go.id masih belum memenuhi harapan pengguna. Penelitian ini bertujuan untuk mengukur kualitas dari sistem informasi sekadaukab.go.id dan juga mengukur tingkat kepuasan pengguna terhadap sekadaukab.go.id. Dengan menggunakan metode McCall dan EUCS (End User Computing Satisfaction) serta menggunakan metode IPA (Importance Performance Analysis) untuk memetakan variabel kedalam tingkat kepentingan dan tingkat kinerja, variabel yang digunakan yaitu variabel pada metode EUCS (End User Computing Satisfaction). Kuesioner dibagikan kepada 100 orang pengguna sekadaukab.go.id. Rata- rata kualitas yang dihasilkan berdasarkan metode McCall sebesar 43,6%, masuk kedalam kategori cukup baik. Untuk hasil pengukuran kepuasan pengguna metode EUCS (End User Computing Satisfaction), masing-masing variabel masuk kedalam kategori ragu- ragu dengan range nilai 2.60 – 3.39. Terdapat 18 rekomendasi perbaikan berdasarkan pada metode McCall dan metode IPA kepada pihak Kominfo Kabupaten Sekadau terhadap sekadaukab.go.id.   Kata kunci: EUCS; IPA; kualitas sistem; MCCALL; pelayanan publik