Abstract:In an era of increasingly intense industrial competition, companies are required to enhance their competitiveness through effective human resource development, particularly through needs-based training programs. Training…
Need Analysis (TNA) is a crucial stage in ensuring that training programs align with employees’ competency requirements, thereby improving innovation and performance. This study aims to analyze the influence of Training Need Analysis and training effectiveness, as well as their impact on innovation and employee performance at one an industrial maintenance and workshop services company located in Cilegon. This research employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Training Need Analysis and training effectiveness have a positive and significant effect on innovation and employee performance. These findings confirm that the proper implementation of TNA can improve training quality, foster innovation, and enhance employee performance as well as the company’s competitiveness, Partial mediation Innovations in the effect of training need analysis on employee performance, and on the effectiveness of employee performance experience the same partial mediation, with different values
Abstract:This study systematically reviews the development of Total Quality Management (TQM) practices in relation to Green Quality Intelligence Capabilities (GQIC), Circular Process Innovation (CPI), and Sustainable Operational…
Performance (SOP). Responding to the need for a clearer review method and a more focused novelty, this article applies the PRISMA 2020-based Systematic Literature Review approach. Articles were identified from the Scopus database using keyword combinations related to TQM, quality management practices, green capability, green innovation, circular economy, circular process innovation, Industry 4.0, Quality 4.0, and sustainability performance. After identification, screening, eligibility assessment, and quality appraisal, 27 articles published between 2016 and 2026 were included in the final synthesis. The findings show that TQM literature has shifted from traditional quality control and customer satisfaction toward digital, green, and sustainability-oriented quality management. Soft TQM dimensions, such as leadership, employee involvement, training, and quality culture, and hard TQM dimensions, such as process management, quality tools, continuous improvement, and data-based decision making, remain dominant. However, prior studies still frequently use general mediators, including knowledge management, organizational culture, innovation capability, and competitive advantage. This review proposes CPI as a more specific mediation mechanism that translates TQM and GQIC into sustainable operational outcomes through waste reduction, resource efficiency, material reuse, energy efficiency, and circular process redesign. The study contributes by offering an integrated conceptual model and propositions for future empirical research on quality management, green intelligence, circular innovation, and sustainable operations.
Abstract:This study was motivated by fluctuations in the stock prices of mining sector companies listed in the IDX30 index during 2021–2024, Indonesia’s mineral downstreaming policy, and inconsistencies in previous research findings.…
indings. This study aimed to analyze the effects of interest rates and financial performance, as measured by the debt-to-equity ratio (DER) and earnings per share (EPS), on the stock prices of IDX30 mining companies and to examine the moderating role of inflation. The population comprised all mining sector companies listed in the IDX30 index during the year 2021–2024, while the sample was selected using purposive sampling. This study employed a quantitative explanatory approach and panel data regression with Moderated Regression Analysis. The results showed that interest rates had a negative and significant effect on stock prices, whereas EPS had a positive and significant effect. DER did not significantly affect stock prices. Furthermore, inflation did not moderate the effects of interest rates, DER, or EPS on stock prices. These findings imply that mining companies should maintain sustainable profitability and consider interest rate dynamics in financial decision-making. Investors should also consider macroeconomic conditions and company fundamentals when formulating investment strategies.
Abstract:This study aims to examine the effect of intellectual capital on the financial performance of banking companies listed on the Indonesia Stock Exchange (IDX) during the 2022–2024 period. Intellectual capital is measured using…
using the Value Added Intellectual Coefficient (VAIC) model, which consists of Value Added Capital Employed (VACA), Value Added Human Capital (VAHU), and Structural Capital Value Added (STVA), while financial performance is proxied by Return on Assets (ROA). This study employs a quantitative approach using secondary data obtained from the annual reports and financial statements of 40 banking companies, resulting in 120 observations. Panel data regression analysis is used, with the Fixed Effect Model (FEM) selected based on the results of the Chow test and Hausman test. The results indicate that VACA has no significant effect on ROA, whereas VAHU and STVA have a positive and significant effect on ROA. In addition, VACA, VAHU, and STVA simultaneously affect financial performance. These findings suggest that human capital and structural capital efficiency are more closely associated with financial performance than capital employed efficiency. The study provides empirical evidence regarding the role of intellectual capital in supporting the financial performance of banking companies
Abstract:The rapid growth of local cafes in medium-sized cities has shifted competition from product-based offerings to experience-based value creation. This study examines how service quality and store atmosphere influence customer…
mer loyalty through customer satisfaction at See You Cafe in Pinrang City. The study employed a quantitative associative-causal design involving 160 customers selected through purposive sampling, with criteria including customers aged at least 17 years and having visited See You Cafe at least twice. Data were collected using a structured questionnaire measured on a four-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that service quality has a positive and significant effect on customer satisfaction and customer loyalty. Store atmosphere also has a positive and significant effect on customer satisfaction, indicating that physical and sensory elements of the cafe contribute to customers’ positive evaluations. However, store atmosphere does not significantly affect customer loyalty. Customer satisfaction also does not significantly affect loyalty and does not mediate the relationship between service quality and loyalty or between store atmosphere and loyalty. These findings suggest that customer loyalty at See You Cafe is shaped more directly by service quality than by satisfaction or store atmosphere. The study implies that cafe management should prioritize improving service reliability, particularly order-serving timeliness, while maintaining a comfortable atmosphere. In addition, loyalty-building strategies should go beyond customer satisfaction by strengthening service consistency, personalization, and long-term customer engagement
Abstract:Tujuan penelitian pengaruh E-Service Quality dan Brand Trust terhadap Repurchase Intention produk Madame Gie pada platform e-commerce Shopee. Objek penelitian adalah Madame Gie Official Shop di Shopee, dengan unit analisis…
is berupa pelanggan yang berbelanja di toko tersebut. Uji hipotesis melalui regresi linear berganda, uji t, dan uji f. Sampel penelitian 300 responden yang dipilih menggunakan teknik non-probability sampling. E-Service Quality berpengaruh positif dan signifikan terhadap Repurchase Intention ini membuktikan bahwa pengalaman layanan digital yang cepat, mudah, dan responsif memainkan peran penting dalam membentuk loyalitas konsumen. Semakin baik kualitas layanan yang dirasakan konsumen, maka semakin tinggi pula kemungkinan mereka untuk kembali membeli produk Madame Gie melalui Shopee.Brand Trust memiliki pengaruh positif dan signifikan terhadap Repurchase Intention. Kepercayaan konsumen terhadap kualitas, reputasi, dan konsistensi merek Madame Gie menjadi faktor krusial dalam membentuk keputusan pembelian ulang. Kepercayaan ini memperkuat persepsi positif dan mengurangi keraguan terhadap risiko pembelian produk kecantikan secara daring. E-Service Quality dan Brand Trust terhadap Repurchase Intention: Secara simultan, E-Service Quality dan Brand Trust memiliki pengaruh yang sangat signifikan terhadap Repurchase Intention, Hal ini menegaskan pentingnya strategi terpadu dalam pengelolaan kualitas layanan digital dan penguatan identitas merek untuk mempertahankan loyalitas pelanggan di platform e-commerce.
Abstract:This study aims to examine the influence of discount framing, brand reputation, e-satisfaction, and e-loyalty on the use of online food delivery applications. The study employs a quantitative approach using survey methods…
s and hypothesis testing with SEM-AMOS version 23. The population of this study consists of users of online food delivery applications across Indonesia, with the unit of analysis being individuals. Data for this study were obtained from 135 respondents who filled out an online questionnaire based on a purposive sampling method. The results of the study indicate that discount framing has a positive effect on brand reputation and e-satisfaction. Brand reputation positively affects e-satisfaction. E-satisfaction positively impacts e-loyalty. This indicates that the higher the discount framing, the better the brand reputation and e-satisfaction for ordering food. Furthermore, the better the brand reputation, the higher the e-satisfaction, and the higher the e-satisfaction, the better the e-loyalty in ordering food through online food delivery applications. The implications of these results for application owners are to understand the influence of discount framing, brand reputation, e-satisfaction, and e-loyalty, so they can formulate strategies and policies related to these factors. Meanwhile, the implication for application users is that they can use applications that offer discount framing that suits their needs.
Abstract:The leadership of student organizations is an important foundation for the sustainability and effectiveness of student activities in higher education institutions. However, many student organization leaders do not yet have…
ve a sufficient understanding of how to identify, develop, and maintain the potential of members (talent management), resulting in the leadership regeneration process often being less than optimal. This community service activity was conducted in the form of material preparation for the Student Leadership Basic Training (LDKM) organized by the Student Association (HIMA) of Economic Education on August 9, 2026, at Villa Cantik, with the theme "The Urgency of Leadership." A total of 55 students participated as event participants. The material presented focuses on talent management within organizations, covering the identification of member potential, competency development strategies, and mapping the regeneration of management. The implementation methods include interactive lectures, group discussions, and organizational case studies. The results of the activity show an increase in participants' understanding of the concept of talent management, marked by high enthusiasm in discussions and the participants' ability to formulate strategies for managing members' potential in organizational case simulations. This activity made a tangible contribution to strengthening students' leadership capacities and opened up opportunities for sustainable collaboration between academics and student organizations within the Economics Education Study Program
Abstract:Penelitian ini bertujuan untuk menganalisis implementasi pemanfaatan limbah daur ulang, sistem tata kelola limbah daur ulang, serta implikasi pemanfaatan dan tata kelola limbah daur ulang dalam meningkatkan kesejahteraan…
ibu rumah tangga pada Bank Sampah Saring Seroja RW 13 Kelurahan Rancaekek Kencana, Kecamatan Rancaekek, Kabupaten Bandung. Penelitian dilatarbelakangi oleh pentingnya pengelolaan limbah berbasis masyarakat sebagai upaya mengurangi pencemaran lingkungan sekaligus meningkatkan kesejahteraan masyarakat melalui pemberdayaan ekonomi. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Penentuan informan dilakukan menggunakan teknik purposive sampling, yang terdiri atas pengurus Bank Sampah Saring Seroja dan ibu rumah tangga yang menjadi anggota aktif bank sampah. Teknik pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan studi dokumentasi. Analisis data menggunakan model Miles, Huberman, dan Saldaña yang meliputi pengumpulan data, kondensasi data, penyajian data, serta penarikan kesimpulan. Keabsahan data diuji menggunakan triangulasi sumber dan triangulasi teknik. Hasil penelitian menunjukkan bahwa implementasi pemanfaatan limbah daur ulang telah berjalan dengan baik melalui kegiatan pemilahan sampah, penimbangan, pencatatan tabungan sampah, penjualan sampah anorganik, serta pemanfaatan sampah organik menggunakan budidaya larva Black Soldier Fly (BSF) dan pembuatan kompos. Tata kelola Bank Sampah Saring Seroja telah menerapkan prinsip transparansi, akuntabilitas, responsivitas, partisipasi, dan efektivitas, meskipun masih menghadapi kendala berupa keterbatasan sarana, fluktuasi harga jual sampah, dan keterbatasan sumber daya manusia. Pemanfaatan dan tata kelola limbah daur ulang memberikan implikasi positif terhadap kesejahteraan ibu rumah tangga melalui peningkatan pendapatan tambahan, meningkatnya pengetahuan mengenai pengelolaan lingkungan, bertambahnya hubungan sosial antaranggota, serta meningkatnya partisipasi dan pemberdayaan perempuan dalam kegiatan ekonomi dan sosial masyarakat.
Abstract:Stunting is a chronic nutritional problem influenced by various direct and indirect factors, including maternal knowledge of nutrition, maternal education, and family income. This study aimed to determine the relationship…
p between family characteristics and the incidence of stunting among children aged 24–59 months in Nagari Sinuruik, within the working area of Talu Public Health Center. This study used a quantitative descriptive-analytic method with a cross-sectional design. The study was conducted from February to August 2024, with data collection carried out from June 26 to 30, 2024. The study population consisted of 85 children aged 24–59 months, with a sample of 46 respondents selected using random sampling. Data were collected using questionnaires and analyzed using the Chi-Square test. The results showed that 26 toddlers (56.5%) experienced stunting, 28 respondents (60.9%) had poor nutritional knowledge, 28 respondents (60.9%) had a lower educational level, and 24 respondents (52.2%) had low family income. There were significant relationships between maternal knowledge and the incidence of stunting (p=0.007), maternal education and the incidence of stunting (p=0.012), and family income and the incidence of stunting (p=0.009). The study concluded that maternal knowledge, maternal education, and family income were associated with the incidence of stunting among children aged 24–59 months. Public health center staff are expected to continue monitoring the nutritional status of toddlers and improve nutrition education for mothers, adolescents, and prospective brides and grooms.