Abstract:Differentiated Instruction (DI) has become a pedagogical approach promoted in the Independent Curriculum (Curriculum Merdeka) as a strategy to address the diverse learning needs of students. However, implementation in the…
e field shows a gap between the expected ideals and the realities faced by teachers. This gap between ideals and realities in the field is one of the issues that needs to be researched and assessed so that teachers' readiness as differentiated learning instructors receives attention and can be improved. This study aims to analyze literature related to teacher readiness in implementing differentiated learning in Indonesia. This study uses a literature review approach by reviewing 10 relevant national journals. The 10 national journals represent the results of research conducted in various schools in Indonesia, where these schools have implemented differentiated learning. The results of this descriptive research indicate that most teachers are still in the early stages of understanding differentiated learning and face implementation challenges that include limited training, homogenous learning needs, and suboptimal system support. Thus, the need for teacher readiness in implementing differentiated learning is still far from optimal. In this case, not only teachers are required to be able to carry out their duties in implementing differentiated learning optimally, but related parties in the education sector should also contribute significantly to promoting teacher readiness. The definition of readiness is not only focused on teachers, but as teachers carry out their primary duties as educators, primary readiness is the foundation that teachers must possess. Therefore, a redefinition of the meaning of teacher readiness is needed, which is not only seen from the aspect of individual abilities, but also as part of an educational system that supports structurally, culturally, and professionally.
Abstract:Indonesia's religious and cultural diversity necessitates the strengthening of religious moderation capable of maintaining a balance between religious commitment and respect for pluralism. This study aims to analyze the…
concept, implementation, and relevance of M. Quraish Shihab's inclusive thought in promoting religious moderation in Indonesia during the period of 1983-2025. The research employs a historical method with a qualitative approach through the stages of heuristics, source criticism, interpretation, and historiography, focusing on M. Quraish Shihab's scholarly works and relevant academic literature. The findings reveal that M. Quraish Shihab's inclusive thought has developed consistently through a dialogue between the Qur'an, the tradition of Qur'anic exegesis, and the realities of Indonesia's pluralistic society. The concept of wasathiyyah is understood as a principle of balance grounded in justice, public benefit (maslahah), and respect for human dignity. Its implementation is reflected in Tafsir Al-Misbah and his other scholarly works, which contextualize Qur'anic teachings within the spheres of social life, education, and nation-building. This study concludes that M. Quraish Shihab's inclusive thought constitutes a significant intellectual foundation for strengthening religious moderation in Indonesia. The novelty of this research lies in its historical reconstruction, which comprehensively integrates the evolution of the concept, implementation, and contribution of M. Quraish Shihab's inclusive thought throughout the 1983-2025 period.
Abstract:Zakat is an Islamic economic instrument that plays a significant role in enhancing social welfare and promoting equitable socioeconomic development. The effectiveness of zakat management is strongly influenced by the accountability…
ountability and transparency practices implemented by zakat management institutions. This study aims to explore the practices of accountability and transparency in zakat fund management at the National Board of Zakat (BAZNAS) of Sumbawa Regency and to examine their contribution to public trust. A descriptive qualitative approach was employed, with data collected through interviews, observations, and document analysis. The findings reveal that accountability has been implemented through financial reporting in accordance with PSAK 109, external auditing, and structured accountability mechanisms. Transparency is demonstrated through the dissemination of information via the official website, social media platforms, print media, and public outreach activities. The implementation of these principles contributes to strengthening the trust of muzakki (zakat payers) and generating tangible benefits for mustahik (zakat beneficiaries), although improvements in information accessibility and the development of productive zakat programs remain necessary. The novelty of this study lies in its exploration of the interrelationship between accountability, transparency, muzakki trust, and the perceived benefits experienced by mustahik within the context of regional zakat management at BAZNAS Sumbawa Regency.
Abstract:Anxiety disorders in teenagers are a serious issue that can impact various aspects of their lives, such as social interactions, academic achievement, and emotional well-being. To address these challenges, group counseling…
g has proven to be an effective approach. In group counseling, teenagers can share their experiences with others facing similar issues, creating a supportive and understanding environment. Techniques like open discussions help them identify the causes of their anxiety more effectively, while role-playing allows them to practice new ways of dealing with anxiety-inducing situations. Relaxation exercises also assist them in developing skills to manage anxiety effectively in their daily lives. Literature studies indicate that group counseling not only reduces anxiety levels in teenagers but also enhances their social skills, self-confidence, and emotional resilience. With support from family, schools, and the community, group counseling can become a sustainable strategy in promoting teenagers' mental well-being. Therefore, it is important to consider that there is no one-size-fits-all approach for all teenagers. However, group counseling provides a safe and structured platform for teenagers to learn from each other, strengthen their coping skills, and make progress in overcoming their anxiety. With this approach, it is hoped that teenagers can build a strong foundation for their ongoing mental health.
Abstract:Abstract: Information technology has a significant impact on everyday life, including in the business world. The use of the internet and information technology supports the concept of Customer Relationship Management (CRM)…
M) in maximizing customer service through websites. Customer satisfaction is an important factor in maintaining customer loyalty, and a CRM strategy is an effective approach to achieving this goal. Budi Bookstore faces various challenges in promoting products, manual data management, and a lack of interactive platforms for customers. Therefore, this research aims to implement a web-based CRM strategy at Budi Bookstore. The method used in this research is the CRM method, which is a method for increasing customer loyalty towards company products by using integrated software applications based on e-commerce business strategies. This research is also supported by qualitative methods which aim to provide a broad and in-depth understanding of a problem that is being or will be studied. The research results show that the implementation of web-based CRM at Budi Bookstore has succeeded in making it easier to access product information, designing an online sales system, and improving relationships with customers. Thus, this project has the potential to increase sales, attract customers, and provide customer satisfaction.
Keywords: CRM; Customer Loyalty; MySQL; PHP; Budi Bookstore
Abstrak: Teknologi informasi memiliki dampak signifikan dalam kehidupan sehari-hari, termasuk dalam dunia bisnis. Penggunaan internet dan teknologi informasi mendukung konsep Customer Relationship Management (CRM) dalam memaksimalkan pelayanan pelanggan melalui situs web. Kepuasan pelanggan menjadi faktor penting dalam mempertahankan loyalitas pelanggan, dan strategi CRM merupakan pendekatan yang efektif untuk mencapai tujuan ini. Toko Buku Budi menghadapi berbagai tantangan dalam mempromosikan produk, pengelolaan data manual, dan kurangnya wadah interaktif untuk pelanggan. Oleh karena itu, penelitian ini bertujuan untuk mengimplementasikan strategi CRM berbasis web di Toko Buku Budi. Metode yang digunakan pada penelitian ini ialah metode CRM yang merupakan metode untuk meningkatkan loyalitas pelanggan terhadap produk perusahaan dengan menggunakan aplikasi perangkat lunak terintegrasi berdasarkan strategi bisnis e-commerce. Penelitian ini juga didukung dengan metode kualitatif yang bertujuan untuk memberikan pemahaman secara luas dan mendalam terhadap suatu permasalahan yang sedang atau yang akan dikaji. Hasil penelitian menunjukkan bahwa implementasi CRM berbasis web di Toko Buku Budi berhasil mempermudah akses informasi produk, merancang sistem penjualan online, dan meningkatkan hubungan dengan pelanggan. Dengan demikian, proyek ini berpotensi meningkatkan penjualan, menarik pelanggan, dan memberikan kepuasan kepada pelanggan.
Kata kunci: CRM; Loyalitas Pelanggan; MySQL; PHP; Toko Buku Budi
Abstract:Abstact : Services are activities or activities offered by organizations or individuals to customers or clients, which are intangible and cannot be owned. The aim of this research is to make it easier for customers to place…
ace orders (orders) as well as serve as a promotional medium for company products that can save company costs in promoting products to customers. One of the businesses engaged in the business of selling clothing which includes clothes, pants, bags, shoes and others. The problem that occurs is that in the customer service process there are no additional facilities that function to interact between the shop and the customer to convey complaints, suggestions and criticism so that customers cannot provide criticism and suggestions for the Dianid Collection and do not yet have a process for managing and storing customer data which is done when customers buy clothes by telephone line or come directly to the shop, this making shop owners pay less attention to who the customers are who have the potential to become regular customers. With the application of this method, it will produce a fashion product sales system at the Dianid Collection with the implementation of the E-CRM method being able to integrate existing functions within the company, namely product sales marketing, information and customer service, unlimited time, sales can be made online and can improve service to customers.
Keywords: dianid collection; customer service; E-CRM.
Abstrak : Pelayanan adalah aktivitas atau kegiatan yang ditawarkan oleh organisasi atau perorangan kepada pelanggan atau nasabah, yang bersifat tidak berwujud dan tidak dapat dimiliki. Tujuan penelitian dapat mempermudah pelanggan dalam melakukan pemesanan (order) serta dijadikan sebagai media promosi produk perusahaan yang dapat menghemat biaya perusahaan dalam mempromosikan produk kepada pelanggan.Salah satu bisnis yang bergerak dalam bidang usaha penjualan pakaian yang meliputi baju, celana, tas, sepatu dan lainnya .Permasalahan yang terjadi yaitu pada proses pelayanan pelanggan belum adanya fasilitas tambahan yang berfungsi melakukan interaksi antara Toko dengan pelanggan untuk menyampaikan keluhan, saran dan kritik sehingga pelanggan tidak bisa memberikan kritik dan saran untuk Dianid Collection dan belum memiliki proses mengelola dan menyimpan data pelanggan yang dilakukan pada saat pelanggan membeli pakaian secara line telepon ataupun langsung datang ke Toko, hal tersebut membuat pemilik Toko kurang memperhatikan siapa pelanggan yang berpotensi menjadi pelanggan tetap. Dengan adanya penerapan Metode ini maka akan menghasilkan sistem penjualan produk fashion pada Dianid Collection dengan hasil implementasi pada metode E-CRM dapat mengintegrasikan fungsi fungsi yg ada didalam perusahan yaitu pemasaran penjualan produk, informasi dan pelayanan terhadap pelanggan , tidak terbatas waktu, penjualan dapat dilakukan secara online dan dapat meingkatkan pelayanan terhadap pelanggan.
Kata Kunci: dianid collection; pelayanan pelanggan; E-CRM
Abstract:Abstract: Customer relationship management (CRM) is one of the many strategies implemented by many companies and is a strategy for obtaining, analyzing data, and then using it to interact with customers which will create…
a comprehensive view and better relationships with customers. Toko Guntur Jaya is a shop that is engaged in selling various kinds of products, especially clothing such as clothes, currently product sales promotions and customer data processing are still manual recording and have not used an online sales system. The service provided by Guntur Jaya is not satisfactory because there is no member data and facilities for customers to submit criticism, suggestions and questions. Therefore, a Customer Relationship Management (CRM) method is needed to help customers get information about the latest products. The purpose of this built system is to facilitate more effective product promotion. With this system, Guntur Jaya Stores have media for promoting their products to customers with internet media, so that they have customers throughout Indonesia, retain existing customers, get optimal profits. , customers feel safe, comfortable and have computerized customer data storage.
Keywords: dress; customer relationship management; internet; sale; shop
Abstrak: Customer relationship management (CRM) merupakan satu dari sekian banyak strategi yang diterapkan oleh banyak perusahaan dan merupakan strategi untuk memperoleh, menganalisa data, untuk kemudian digunakan untuk berinteraksi dengan pelanggan yang akan tercipta suatu pandangan yang komprehensif dan hubungan yang lebih baik dengan pelanggan. Toko Guntur Jaya adalah toko yang bergerak di bidang penjualan berbagai macam produk khususnya busana seperti baju, saat ini promosi penjualan produk dan pengelohan data pelanggan yang dilakukan masih pencatatan manual dan belum menggunakan sistem penjualan secara online. Pelayanan yang diberikan Guntur Jaya belum memuaskan karena belum ada data member dan fasilitas bagi pelanggan untuk menyampaikan kritik, saran, dan pertanyaan. Oleh karena itu untuk dibutuhkan metode Customer Relationship Management (CRM) untuk membantu pelanggan dalam mendapatkan informasi tentang produk yang terbaru. Tujuan dari sistem yang dibangun ini adalah untuk memfasilitasi promosi produk yang lebih efektif Dengan adanya sistem ini dibuat Toko Guntur Jaya memiliki media untuk promosi produknya kepada para pelanggan dengan media internet, sehingga memiliki pelanggan di seluruh Indonesia, mempertahankan pelanggan yang sudah ada, mendapatkan keuntungan optimal, pelanggan merasa aman, nyaman dan memiliki penyimpanan data pelanggan secara terkomputerisasi.
Kata kunci: baju; customer relationship management; internet; penjualan; toko.
Abstract:Abstract: Effective, transparent, and accountable village economic management is an important aspect in supporting rural development and community welfare. However, there are still limitations in the understanding of village…
lage officials regarding the use of information technology literacy in village economic management. This condition results in suboptimal management of economic data, activity documentation, and information dissemination to the community. This community service activity aims to enhance the understanding and awareness of Silo Baru Village officials regarding village economic management based on information technology literacy. The method used was community education through participatory socialization and counseling activities. The results indicate an improvement in the understanding of village officials regarding the importance of digital literacy as a supporting tool for planning, managing, and reporting village economic activities, as well as for promoting transparency and accountability in village economic governance. This activity provides an initial contribution to strengthening the capacity of village officials and supporting sustainable economic development in Silo Baru Village.
Keywords: community service; digital literacy; economic management; village apparatus
Abstrak: Pengelolaan ekonomi desa yang efektif, transparan, dan akuntabel merupakan aspek penting dalam mendukung pembangunan dan kesejahteraan masyarakat desa. Namun, masih terdapat permasalahan berupa keterbatasan pemahaman perangkat desa terhadap pemanfaatan literasi teknologi informasi dalam pengelolaan ekonomi desa. Kondisi ini berdampak pada belum optimalnya pengelolaan data ekonomi, dokumentasi kegiatan, serta penyampaian informasi kepada masyarakat. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman dan kesadaran perangkat Desa Silo Baru mengenai pengelolaan ekonomi desa berbasis literasi teknologi informasi. Metode yang digunakan adalah pendidikan masyarakat melalui kegiatan sosialisasi dan penyuluhan yang bersifat partisipatif. Hasil kegiatan menunjukkan adanya peningkatan pemahaman perangkat desa mengenai pentingnya literasi digital sebagai sarana pendukung perencanaan, pengelolaan, dan pelaporan ekonomi desa, serta sebagai upaya mendorong transparansi dan akuntabilitas tata kelola ekonomi desa. Kegiatan ini memberikan kontribusi awal dalam mendukung penguatan kapasitas perangkat desa dan mendorong pembangunan ekonomi Desa Silo Baru yang lebih tertib dan berkelanjutan.
Kata kunci: ekonomi desa; literasi digital; pengelolaan ekonomi; perangkat desa
Abstract:Abstract: Community empowerment is essential for fostering independence and improving the quality of public services at the village level. Tanjung Baru Ranau Village, located in South Ogan Komering Ulu Regency, is known…
for its rich natural beauty. However, this potential has not been fully utilized by the village government due to the absence of digital media for promoting local tourism. To address this challenge, an empowerment program was carried out through digitalization initiatives, including socialization on the use of the village website, website management training, and the handover of the newly developed Tanjung Baru Ranau Village website. The website was designed to support administrative services, publish village information, and promote tourism potential. The implementation method consisted of initial observations to identify village needs and potentials, followed by program socialization, technical training on website operation, and ongoing assistance in implementing technological innovations. The results of the training show that the Tanjung Baru Ranau Village website was successfully developed and that village officials gained the necessary skills to manage it effectively. This improvement supports the realization of transparent and accountable governance and enables the optimal development of village potentials. Overall, the empowerment program successfully increased village officials’ understanding of the importance of digitalization in governance systems by 48%.
Keywords: digitalization; village information system; village website
Abstrak: Pemberdayaan masyarakat merupakan kunci dalam mendorong kemandirian dan peningkatan kualitas pelayanan publik di tingkat desa. Desa Tanjung Baru Ranau merupakan salah satu desa yang termasuk dalam Kabupaten Ogan Komering Ulu Selatan yang dikenal dengan potensi alamnya yang indah. Keindahan alam tersebut belum dapat dimanfaatkan dengan maksimal oleh pemerintah desa karena belum menggunakan media digital untuk mempromosikan wisata lokal yang ada di Desa tanjung Baru Ranau. Untuk menjawab permasalahan tersebut, dilakukan program pemberdayaan melalui sosialisasi digitalisasi melalui website desa dan pelatihan pengelolaan website seta penyerahan website Desa Tanjung Baru Ranau. Website ini dirancang untuk mencakup layanan administrasi, publikasi informasi desa, serta promosi potensi wisata. Metode pelaksanaan kegiatan meliputi tahap observasi awal guna mengidentifikasi kebutuhan dan potensi desa, dilanjutkan dengan sosialisasi progra, pelatihan teknis pengelolaan website serta pendampingan implementasi inovasi teknologi. Hasil dari pelatihan pembuatan dan pengoperasian Website Desa Tanjung Ranau adalah terciptanya website desa dan keterampilan perangkat desa dalam mengelola website desa dengan baik dan benar agar dapat menyelenggarakan pemerintahan yang transparan, akuntabel dan mampu mengembangkan potensi desa secara optimal. Secara keseluruhan pemberdayaan yang dilakukan berhasil meningkatkan pemahaman aparat desa sebesar 48% dalam memahami pentingnya digitalisasi dalam sistem pemerintahan.
Kata kunci: digitalisasi; sistem informasi desa; website desa
Abstract:Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting the national economy; however, they continue to face challenges in management and digital marketing. Keripik Balado Uni Yen, a local…
cal MSME engaged in the traditional Minangkabau snack industry, experiences obstacles in expanding its market due to limited product innovation and reliance on conventional methods of promotion and sales. This condition has led to stagnant sales performance and low managerial efficiency, indicating the need for strategic efforts to enhance business capacity. This community service program aims to strengthen the competitiveness of the MSME through the development of product packaging integrated with a QR code and a point of sale system based on a website and digital cashier machine, while also promoting digital marketing adoption. The program was implemented using a participatory approach involving training, technical assistance, and continuous monitoring and evaluation of technology implementation. Digital marketing through social media proved effective in expanding market reach and increasing sales by up to 40%. Overall, the program demonstrates that integrating innovative packaging, digital systems, and online marketing serves as an effective strategy to enhance the competitiveness and sustainability of local MSMEs.
Keywords: digital marketing; innovation QR code packaging; point of sales; MSMEs
Abstrak: UMKM memiliki peran strategis dalam mendukung perekonomian nasional, namun masih menghadapi berbagai tantangan dalam aspek manajemen dan pemasaran digital. UMKM Keripik Balado Uni Yen merupakan UMKM lokal yang bergerak di industri makanan olahan khas Minang, menghadapi tantangan dalam memperluas pasar akibat keterbatasan inovasi produk serta masih mengandalkan metode konvensional dalam promosi dan penjualan. Kondisi ini berdampak pada stagnasi penjualan dan rendahnya efisiensi manajerial, sehingga diperlukan upaya strategis untuk meningkatkan kapasitas usaha. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan daya saing UMKM melalui pengembangan kemasan produk yang dilengkapi kode QR dan terintegrasi dengan sistem point of sale berbasis website dan mesin kasir digital, serta mendorong digitalisasi pemasaran. Kegiatan pengabdian ini dilaksanakan dengan pendekatan partisipatif melalui pelatihan, pendampingan teknis, serta monitoring dan evaluasi implementasi teknologi. Pemasaran digital melalui media sosial juga terbukti efektif memperluas jangkauan pasar dan meningkatkan penjualan hingga 40%. Secara keseluruhan, kegiatan ini menegaskan bahwa integrasi inovasi kemasan, sistem digital, dan pemasaran daring merupakan strategi efektif untuk memperkuat daya saing dan kemandirian UMKM lokal secara berkelanjutan.
Kata Kunci: digitalisasi pemasaran; kemasan inovatif QR Code; point of sales; UMKM