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Analisis Perilaku Konsumen Dalam Memutuskan Pembelian Cinderamata Di Objek Wisata Ke'te Kesu'

Jeticia Lolotoding, Isak Pasulu, Dwibin Kannapadang
Abstract: Penelitian ini bertujuan untuk menganalisis perilaku konsumen dalam keputusan pembelian cinderamata di kawasan Wisata Ke'te Kesu' Kabupaten Toraja Utara. Industri pariwisata budaya telah bertransformasi menjadi industri… berbasis pengalaman yang mengedepankan nilai emosional, simbolik, dan kultural. Dalam konteks ini, pembelian cinderamata tidak hanya berfungsi sebagai barang konsumsi, tetapi juga sebagai simbol kenangan, identitas budaya, dan representasi pengalaman wisata. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi terhadap lima wisatawan sebagai informan kunci dan lima pelaku UMKM sebagai informan pendukung. Analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa keputusan pembelian cinderamata di kawasan Wisata Ke'te Kesu' dipengaruhi oleh empat faktor utama, yaitu faktor budaya, sosial, pribadi, dan psikologis. Faktor budaya dan psikologis merupakan faktor yang paling dominan karena wisatawan memandang cinderamata sebagai representasi budaya Toraja yang autentik dan memiliki makna simbolik. Proses keputusan pembelian berlangsung melalui lima tahapan: pengenalan kebutuhan, pencarian informasi, evaluasi alternatif, keputusan pembelian, dan perilaku pasca pembelian. Wisatawan melakukan pertimbangan terhadap harga, kualitas, keunikan, dan nilai budaya produk sebelum memutuskan membeli. Pengalaman wisata yang positif memberikan pengaruh terhadap kepuasan wisatawan dan mendorong niat membeli ulang serta rekomendasi kepada orang lain. Penelitian ini menyimpulkan bahwa keputusan pembelian cinderamata di kawasan Wisata Ke'te Kesu' tidak hanya dipengaruhi oleh kebutuhan fungsional, tetapi juga oleh nilai budaya, pengalaman emosional, dan persepsi wisatawan terhadap keaslian produk budaya Toraja. Abstract is a brief summary of the paper to help readers quickly determine the main research problem, solutions to solving This study aims to analyze consumer behavior in purchasing decisions of souvenirs at the Ke'te Kesu' Tourism Area in North Toraja Regency. The cultural tourism industry has transformed into an experience-based industry that prioritizes emotional, symbolic, and cultural values. In this context, souvenir purchases serve not only as consumer goods but also as symbols of memories, cultural identity, and representations of tourist experiences. This research employs a qualitative descriptive approach with data collection techniques through in-depth interviews, observation, and documentation involving five tourists as key informants and five MSME actors as supporting informants. Data analysis was conducted through data reduction, data display, and conclusion drawing. The results show that souvenir purchasing decisions at the Ke'te Kesu' Tourism Area are influenced by four main factors: cultural, social, personal, and psychological factors. Cultural and psychological factors are the most dominant because tourists perceive souvenirs as authentic representations of Toraja culture with symbolic meaning. The purchase decision process occurs through five stages: need recognition, information search, alternative evaluation, purchase decision, and post-purchase behavior. Tourists consider price, quality, uniqueness, and cultural value before deciding to purchase a product. Positive tourism experiences influence tourist satisfaction and encourage repeat purchase intentions and recommendations to others. This study concludes that souvenir purchasing decisions at the Ke'te Kesu' Tourism Area are not only influenced by functional needs but also by cultural values, emotional experiences, and tourists' perceptions of the authenticity of Toraja cultural products.

Pengaruh Transparansi Transaksi dan Kemudahan Monitoring terhadap Kepercayaan Pengguna QRIS di Bekasi

Yani, Dini Fitri, Puspasari, Aprilia
Abstract: Perkembangan pembayaran digital mendorong penggunaan Quick Response Code Indonesian Standard (QRIS) sebagai pembayaran yang praktis dan efisien. Penelitian ini bertujuan menganalisis pengaruh transparansi transaksi dan kemudahan… emudahan monitoring terhadap kepercayaan pengguna QRIS di Bekasi. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 responden yang dipilih melalui purposive sampling. Data dikumpulkan menggunakan kuesioner dan dianalisis dengan regresi linier berganda menggunakan IBM SPSS Statistics versi 26, meliputi uji validitas, reliabilitas, asumsi klasik, uji t, uji F, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa transparansi transaksi berpengaruh positif dan signifikan terhadap kepercayaan pengguna QRIS (t = 9,206; sig. = 0,000), demikian pula kemudahan monitoring (t = 3,690; sig. = 0,000). Secara simultan, kedua variabel berpengaruh signifikan terhadap kepercayaan pengguna (F = 107,119; sig. = 0,000), dengan nilai R Square 0,688 yang menunjukkan bahwa 68,8% variasi kepercayaan pengguna dijelaskan oleh kedua variabel, sedangkan 31,2% dijelaskan oleh faktor lain. Persamaan regresi yang diperoleh adalah Y = 7,843 + 0,592X1 + 0,243X2. Hasil ini menunjukkan bahwa semakin baik transparansi transaksi dan semakin mudah monitoring dilakukan, semakin tinggi kepercayaan pengguna QRIS di Bekasi.

Pendampingan Pembuatan Quick Response Code Indonesian Standard (Qris) Sebagai Upaya Digitalisasi Sistem Pembayaran Pada Pelaku Umkm Di Desa Mak Teduh, Kecamatan Kerumutan, Kabupaten Pelalawan Oleh Mahasiswa KUKERTA Universitas Riau

M. Rasuli, Excelenta Perangin-angin, Nataliya, Vina Puja Aqustin, Marshanda Lasmora Ida Sianturi, Defanny Febianti, Siti Azqia Zahra, Zahratul Keysa Benaya, Yulis, Muhammad Ikram Syawly Al-afif Annur, Hanif Ananda Tovani
Abstract: Usaha Mikro, Kecil, dan Menengah (UMKM) merupakan tulang punggung perekonomian Indonesia yang menyumbang lebih dari 60% Produk Domestik Bruto (PDB) nasional, namun sebagian besar pelaku UMKM di wilayah pedesaan, termasuk… di Desa Mak Teduh, Kecamatan Kerumutan, Kabupaten Pelalawan, masih menggantungkan transaksi usahanya pada sistem pembayaran tunai. Kondisi ini menjadikan UMKM tertinggal dalam arus digitalisasi ekonomi nasional yang terus berkembang pesat, khususnya melalui perluasan penggunaan Quick Response Code Indonesian Standard (QRIS) oleh Bank Indonesia. Kegiatan pengabdian ini bertujuan untuk memberikan pendampingan pembuatan dan penggunaan QRIS kepada pelaku UMKM di Desa Mak Teduh sebagai upaya mendorong digitalisasi sistem pembayaran, memperluas inklusi keuangan, serta meningkatkan daya saing usaha di era ekonomi digital. Kegiatan dilaksanakan melalui program Kuliah Kerja Nyata (KUKERTA) Universitas Riau Tahun 2026 dengan tahapan observasi, identifikasi permasalahan, koordinasi dengan pemerintah desa, sosialisasi, pendampingan pendaftaran, hingga evaluasi. Hasil kegiatan menunjukkan peningkatan pemahaman pelaku UMKM terhadap manfaat QRIS, meningkatnya jumlah pelaku usaha yang berhasil mendaftarkan QRIS, serta respons positif terhadap kemudahan bertransaksi non-tunai. Meskipun demikian, kegiatan ini juga menghadapi kendala berupa keterbatasan jaringan internet, minimnya literasi digital pada pelaku usaha lanjut usia, dan ketiadaan dokumen legalitas usaha. Kegiatan pengabdian ini diharapkan dapat menjadi model pendampingan digitalisasi UMKM yang berkelanjutan bagi desa-desa dengan karakteristik serupa di wilayah Provinsi Riau.

The Effect Of The Utaut3 Construct On The Interest Of MSMEs In Using The Bank Syariah Indonesia QRIS Payment System With Trust, And Ease Of Use As A Mediation Variable

Nurdin, Prabu, Soetjipto, Budi Eko, Churiyah, Madziatul
Abstract: The development of financial technology has encouraged the transformation of the digital payment system in Indonesia, one of which is through the implementation of the Quick Response Code Indonesian Standard (QRIS) developed… oped by Bank Indonesia to integrate various QR code-based payment services. This payment system is expected to be able to improve transaction efficiency, speed up the payment process, and expand financial inclusion for Micro, Small, and Medium Enterprises (MSMEs). However, the adoption rate of digital payment technology in the MSME sector still faces various challenges, both related to technological aspects, user psychological factors, and the influence of the social environment. This study aims to systematically examine the influence of constructs in the Unified Theory of Acceptance and Use of Technology (UTAUT3) on the interest of MSMEs in using the QRIS payment system at Bank Syariah Indonesia with trust and perceived ease of use as mediation variables. The research method used is Systematic Literature Review (SLR) with the PRISMA approach to identify, select, and analyze relevant scientific articles in the 2020–2025 period. The literature search process produced 2,395 articles from a database of reputable scientific journals, then an elimination process was carried out based on inclusion and exclusion criteria so that 71 articles were obtained that were eligible for further analysis. The study stages were carried out systematically through the process of identification, screening, feasibility assessment, and determination of final articles. The results of the study show that the main constructs in the technology acceptance model such as performance expectancy, effort expectancy, social influence, and facilitating conditions have an important influence on interest in using digital payment technology. In addition, additional factors such as trust and perceived ease of use have been proven to act as mediating variables that strengthen the relationship between technology construct and the intention to use QRIS by MSME actors. Trust in system security and ease of use of technology are crucial factors in increasing user confidence in digital payment services, especially in the context of Islamic banking-based financial services. The findings of this study provide a theoretical contribution to the development of a digital payment technology acceptance model based on UTAUT3 and provide practical implications for financial institutions and regulators in increasing the adoption of QRIS among MSME actors. The next research is suggested to develop an empirical model with a quantitative approach to test the relationship between variables more comprehensively in the context of the digital economy in Indonesia.

Rancang Bangun Sistem Informasi Manajemen Surat Masuk Dan Surat Keluar Berbasis Web Menggunakan Framework Laravel Pada Bagian Tata Usaha Dan Kepegawaian Sekretariat DPRD Provinsi Jambi

Mhd. Theo Ari Bangsa, Isti Kartika Baiduri, Emeliyah, Jihan Amalia Az-zahra, Salsa Nur Fitria, Ahmad Fikri Gunawan, Daniel Kurniawan
Abstract: Sekretariat DPRD Provinsi Jambi masih menggunakan sistem manual dalam pengelolaan surat masuk dan surat keluar sehingga proses pencatatan, pencarian, dan penyusunan laporan kurang efisien. Penelitian ini bertujuan merancang… ang Sistem Informasi Manajemen Surat Berbasis Web menggunakan metode pengembangan Waterfall. Perancangan sistem dilakukan menggunakan Unified Modeling Language (UML), sedangkan implementasi sistem menggunakan Framework Laravel. Hasil penelitian menunjukkan bahwa sistem yang dirancang mampu mendukung pengelolaan surat masuk dan keluar, pengarsipan dokumen, pencarian data, serta penyajian laporan secara lebih cepat, efektif, dan akurat. The Secretariat of DPRD Jambi Province still uses a manual system for managing incoming and outgoing mail, resulting in inefficient recording, retrieval, and reporting processes. This study aims to design a web-based mail management information system using the Waterfall software development method. The system was designed using Unified Modeling Language (UML) and implemented using the Laravel Framework. System design employed Unified Modeling Language (UML), while implementation was carried out using the Laravel Framework. The results show that the proposed system supports mail management, document archiving, data retrieval, and report generation more quickly, effectively, and accurately.

Penerapan Data Mining Dalam Estimasi Harga Emas Menggunakan Algoritma Trend Moment Pada PT Victoeria Vici

Erika Fahmi Ginting, Husna Gemasih, Suci Andriyani, Mutiara S. Simanjuntak, Chindi Dwi Lestari Nainggolan
Abstract: Emas merupakan salah satu jenis komoditi yang paling banyak diminati untuk tujuan investasi, karena dipandang sebagai instrumen yang lebih aman dibandingkan saham serta memiliki nilai jual yang selalu bergerak mengikuti… kondisi pasar. PT Victoeria Vici, sebagai pelaku usaha perhiasan emas custom, menghadapi kendala dalam menentukan estimasi harga jual kepada pelanggan, sebab proses pengerjaan pesanan custom membutuhkan waktu hingga 14 hari, sementara harga emas bergerak fluktuatif dan tidak terstruktur setiap harinya sehingga estimasi harga menjadi tidak akurat dan tidak efektif. Berdasarkan permasalahan tersebut, penelitian ini menerapkan konsep Data Mining dengan algoritma Trend Moment untuk mengestimasi harga emas pada rentang waktu tertentu. Data yang digunakan merupakan data historis harga emas per gram pada PT Victoeria Vici periode Agustus–Oktober 2021 sebanyak 92 data. Tahapan penelitian meliputi pengumpulan data, penentuan variabel X dan Y, eliminasi untuk memperoleh nilai konstanta a dan slope b, serta penerapan persamaan Y = a + bX untuk memperoleh nilai estimasi. Hasil perhitungan menunjukkan nilai a = 720.871,725 dan b = 3,108 sehingga model estimasi mampu menghasilkan proyeksi harga emas yang mendekati pola data historis. Model ini kemudian diimplementasikan ke dalam aplikasi berbasis desktop menggunakan Microsoft Visual Basic 2010 dan basis data Microsoft Access, dilengkapi Crystal Report untuk pencetakan laporan hasil estimasi. Hasil penelitian menunjukkan bahwa algoritma Trend Moment dapat membantu PT Victoeria Vici dalam memperoleh estimasi harga emas secara lebih cepat, konsisten, dan terdokumentasi. Gold is one of the most sought-after commodities for investment purposes, as it is regarded as a safer instrument compared to stocks and has a selling value that constantly fluctuates with market conditions. PT Victoeria Vici, a custom gold jewelry business, faces difficulty in determining the estimated selling price offered to customers because the production process for custom orders takes up to 14 days, while gold prices move in an unstructured and fluctuating manner every day, making manual price estimation inaccurate and ineffective. Based on this problem, this study applies the concept of Data Mining using the Trend Moment algorithm to estimate gold prices over a certain period of time. The data used is historical daily gold price data per gram from PT Victoeria Vici for the period of August–October 2021, consisting of 92 records. The research stages include data collection, determination of the X and Y variables, elimination to obtain the constant value a and the slope b, and the application of the equation Y = a + bX to obtain the estimated value. The calculation results show a value of a = 720,871.725 and b = 3.108, so that the estimation model is able to produce gold price projections that closely follow the pattern of historical data. This model was then implemented into a desktop-based application using Microsoft Visual Basic 2010 and a Microsoft Access database, equipped with Crystal Report for printing estimation result reports. The results show that the Trend Moment algorithm can help PT Victoeria Vici obtain gold price estimations more quickly, consistently, and in a well-documented manner.

PERAN KEPALA UNIT DAN MANTRI DALAM IMPLEMENTASI QUICK RESPONSE INDONESIAN STANDARD (QRIS) KEPADA NASABAH UMKM : STUDI KASUS DI WILAYAH KANTOR UNIT BANK BRI SADANG SERANG

Novia Febrianty, Ifa Shahrash
Abstract: Penelitian ini bertujuan untuk menganalisis peran Kepala Unit dan Mantri dalam implementasi Quick Response Indonesian Standard (QRIS) kepada nasabah UMKM di Bank BRI Unit Sadang Serang. Pendekatan kualitatif digunakan dengan… ngan metode studi kasus untuk memahami secara mendalam fenomena implementasi QRIS di lapangan. Data diperoleh melalui wawancara mendalam, observasi, dan dokumentasi dengan Kepala Unit, Mantri, dan UMKM pengguna QRIS. Analisis data dilakukan menggunakan NVivo, dengan triangulasi untuk memastikan keabsahan data. Hasil penelitian menunjukkan bahwa Kepala Unit berperan dalam perencanaan strategis, pengawasan, dan koordinasi implementasi QRIS, sedangkan Mantri berperan dalam sosialisasi, edukasi, dan pendampingan lapangan. Meskipun implementasi QRIS berjalan baik secara sistemik, terdapat kesenjangan dalam pemanfaatan oleh UMKM, khususnya pada aspek produktivitas dan literasi digital. Penelitian ini memberikan implikasi bagi penguatan pendampingan, strategi manajemen sumber daya manusia, dan literasi digital bagi UMKM.

Implementation of MBKM: Digitalization Project and Use of Library Software for Schools in Randangan Village, Pohuwato Regency, Gorontalo Province

Paputungan, Frezy, Husain, Rustam
Abstract: The Minister of Education and Science and Technology stated that MBKM will be continued with various improvements. The Independent Campus (MBKM) was initiated by the Minister of Education and Culture through the Regulation… on of the Minister of Education and Culture Number 3 of 2020 concerning National Standards for Higher Education, especially in articles 18 and 15, aiming to answer the challenges of the capacity of higher education institutions that have not been able to adapt quickly to prepare relevant and quality graduates with the presence of Industry 4.0. Based on this decision, Bina Mandiri University Gorontalo has participated in and run the MBKM program. However, the implementation is still limited so that the scope of implementation is only at one point and then affects the development of unsustainable programs. Related to the MBKM program, undergraduate students of Educational Technology have been trained and are able to design software, one of which is for libraries in schools. This was proven in the implementation of previous research entitled The Impact of MBKM Project-Based Learning on Problem Solving for Undergraduate Students of Educational Technology at Bina Mandiri University, Gorontalo. Considering that the MBKM program is important to run and its sustainability is expected, its implementation is very urgent. In coastal areas, especially schools in Randangan Village, Pohuwato Regency, Gorontalo Province, it is known that digitalization in the implementation of education has not been effective, so there needs to be digitalization of library software to support student learning activities outside school hours or on holidays. The purpose of this study is to implement MBKM: a digitalization project and the use of library software in schools in Randangan Village, Pohuwato Regency, Gorontalo Province.

A THEORETICAL STUDY OF THE ROLE OF INTERNAL AUDIT IN FRAUD PREVENTION IN THE DIGITAL AGE

Dumo, Silfanawati A., Salmin, Fitriana S., Luadu, Zein, Habiba, Habiba, Noholo, Sahmin
Abstract: Advances in digital technology have brought significant changes to organizational activities; however, they have also increased the risk of technology-based fraud, such as cyber fraud, data manipulation, phishing, and misuse… suse of information systems. These conditions require organizations to strengthen the internal audit function as a critical component of internal controls and fraud prevention. This study aims to theoretically examine the role of internal audit in preventing fraud in the digital era. The research method used is a systematic literature review (SLR) by collecting and analyzing various relevant national and international journals from 2020 to 2026. The analysis process was conducted using qualitative descriptive methods through the identification, selection, and grouping of research findings based on discussion themes. The research findings indicate that internal audit plays a strategic role in identifying risks, conducting oversight, evaluating the effectiveness of internal controls, and supporting the implementation of good corporate governance. The utilization of audit technologies, such as data analytics, continuous auditing, and digital-based monitoring systems, has proven capable of enhancing the effectiveness of fraud detection and prevention more quickly and accurately. This study also found that the digital competencies of internal auditors and the company’s readiness to strengthen its internal control systems are key factors in supporting the effectiveness of internal audits in the digital age. The implications of this study suggest that organizations need to enhance the competencies of internal auditors and strengthen technology-based internal controls to address increasingly complex digital fraud risks.

QUICK RATIO, DEBT TO ASSET RATIO, AND RETURN ON ASSETS DETERMINING FACTORS ON: FIRM VALUE (PBV)

Pratama, Mohamad Yudiansyah, Dama, Hais, Ishak, Idham Masri
Abstract: This study aims to analyze the effect of Quick Ratio (QR), Debt to Asset Ratio (DAR), and Return on Assets (ROA) on firm value as measured by Price to Book Value (PBV) in consumer non-cyclical sector companies listed on… the Indonesia Stock Exchange during the 2021–2024 period. The consumer non-cyclical sector was selected because it consists of companies producing essential goods with relatively stable demand, making it an important sector in the national economy. This research employed a quantitative approach using secondary data obtained from the annual financial statements of companies listed on the Indonesia Stock Exchange. The sampling technique used purposive sampling, resulting in 196 observations. Data analysis was conducted using multiple linear regression analysis with SPSS software, preceded by classical assumption tests including normality, multicollinearity, heteroscedasticity, and autocorrelation tests. The results show that partially, Quick Ratio has no significant effect on firm value, indicating that short-term liquidity is not the main consideration for investors in assessing company value. Debt to Asset Ratio also has no significant effect on firm value, meaning that the level of debt dependence does not directly determine market valuation. Meanwhile, Return on Assets has a positive and significant effect on firm value, indicating that profitability is the main factor influencing investor confidence and market value. Simultaneously, Quick Ratio, Debt to Asset Ratio, and Return on Assets have a significant effect on firm value. The coefficient of determination (R²) value of 0.510 indicates that 51.0% of firm value variation can be explained by the three independent variables, while the remaining 49.0% is explained by other factors outside this study.