Abstract:Electronic Medical Records (EMR) are designed to improve service quality, documentation accuracy, and administrative efficiency, including reimbursement through the Indonesian Case-Based Groups (INA-CBGs). However, incomplete…
plete medical assessments remain a challenge, potentially leading to service gaps and reduced hospital claims. This qualitative descriptive study was conducted at Dharma Yadnya General Hospital, Denpasar, which has fully implemented EMR since 2024. Data were obtained through in-depth interviews with five informants: two medical record officers, the head of the emergency nursing unit, the head of the inpatient nursing unit, and the head of the medical record department. Data analysis used the 3M framework: Man, Method, and Material. From the Man aspect, heavy workloads of doctors and the lack of administrative support staff often caused delays and incomplete documentation. From the Method aspect, although Standard Operating Procedures (SOPs) and system reminders existed, monitoring relied mainly on manual follow-ups via WhatsApp groups, limiting effectiveness. From the Material aspect, the EMR system was user-friendly and supported by weekly vendor maintenance, but occasional network disruptions and insufficient administrative staff still hampered real-time documentation. Incomplete medical assessments in EMR directly affect INA-CBGs claims, especially when comorbidities, complications, or procedures are not recorded, resulting in under-coding and reduced reimbursement. Strengthening human resources, enforcing SOPs, and improving system support are essential to ensure documentation completeness, service quality, and financial sustainability
Abstract:Fire incidents continue to be a major concern. Data from the International Association of Fire and Rescue Services (CTIF) in 2022, recorded > 1.3 million fire incidents worldwide each year, causing more than 15,000 deaths…
s and economic losses. Fire disasters are one of the serious threats in various environments, including Correctional Institutions (Lapas). Prisons have a high potential risk of fire due to various factors, such as the use of unsafe electrical equipment, overcrowding, lack of adequate fire fighting facilities and riots that lead to fires. The purpose of the study was to determine the picture of the attitude of preparedness related to fire disaster management among correctional officers at Pohuwato Prison. The type of quantitative descriptive research , the population of all Correctional Officers at Pohuwato Prison recorded in 2024 was 71 people. Sampling used the Non-Probability Sampling method with the Purposive Sampling technique . The technique was chosen based on certain considerations according to the research criteria. A sample of 59 respondents was obtained. The single variable analyzed was related to the attitude of preparedness. Data were collected through questionnaires and analyzed using reliability and normality tests . The results of the study showed a picture of the attitude of preparedness of correctional officers with a sufficient category of 56 respondents (94.9%). It was concluded that the attitude of preparedness of correctional officers was still sufficient and there was a need for counseling or training related to fire disaster management at Pohuwato Prison.
Abstract:M-Paspor aims to make passport services more transparent, accountable and fast. However, in the process of its application as a public servant, the socialization provided has not been able to fully reach the community. So…
o people have to come repeatedly to just ask questions related to the use of the application. This study aims to describe the implementation of e-government in the use of m-paspor applications at the Immigration Office Class II TPI Tanjung Uban. The research method used is a qualitative method with a descriptive approach. The theory used from Harvard JFK School of Government, with several indicators including Support, Capacity and Value. The results showed that the implementation of e-government in the use of m-paspor applications has run in accordance with the objectives but has not been optimal in one of the indicators. In the Support indicator, support in the form of SOP’s and m-paspor policies, direct socialization and through social media as well as supporting infrastructure at the Immigration Office Class II TPI Tanjung Uban is quite good. In the Capacity indicator, the availability of financial resources is intended for socialization needs, the information technology infrastructure in the service process looks adequate to facilitate the community, but in the process of implementing the application there are still several obstacles, including frequent application errors, payment codes do not come out, limited quotas and so on, as well as the availability of human resources derived from receiving CPNS selection analysis S1 immigration and has been provided with periodic training by the Directorate General of Immigration. The Value indicator is considered good, because both officers and the public have been able to feel the convenience with the m-paspor application.
Abstract:The aim of this research is to evaluate the PBB P2 acceptance procedures at the Merauke Regency Bapenda based on the government's internal control system policy. The type of research used is qualitative research with a…
descriptive approach and data obtained through interviews and documentation. The results of the research show that internal control at the Regional Revenue Agency of Merauke Regency in the procedures for receiving Rural and Urban Land and Building Tax is implemented well because there are several components that are optimal, namely in the control environment where the registration, data collection and functional human resources are there so that there are multiple tasks. , risk assessment where the Merauke Regency Bapenda is still carrying out passive data collection due to a lack of functional assessors, and a lack of monitoring of PBB P2 collection which has not fully carried out direct monitoring of taxpayers so that there are still many taxpayers who have not carried out their obligations in paying PBB P2. In other cases, officers have not implemented the SOP in implementing the PBB P2 collection system. It cannot be denied that this is very important for tax officers and taxpayers to follow in order to ensure that the PBB collection process runs smoothly and transparently in accordance with the provisions of the applicable laws and regulations.
Abstract:This research is motivated by the non-optimal public services at the Sukajadi Village head office, Sadananya District, Ciamis Regency. The method used in this research is qualitative research method. Data collection techniques…
niques in this study are literature study, field study (observation and interviews) and documentation. The informants in this study were 7 people. Data analysis techniques in this study use data reduction, data presentation, conclusions and verification. This study aims to determine how the quality of public services in the office of the village head of Sukajadi, Sadananya sub-district, Ciamis Regency. The author uses qualitative data analysis techniques through data processing of interview results and observation results to draw conclusions so as to answer the problems in the study. The results showed that public services in the office of the head of Sukajadi Village, Sadananya District, Ciamis Regency have been running but not optimal because problems are still found, namely: The discipline of officers who are still low in providing services to the community, the Village E-Office application has not been operated in services, there is still a lack of accuracy / caution of officers in processing services, and there are still delays in the service process being carried out.
Keywords: Service Quality, Public Services, Administrative Services, Village, Village Government
Abstract:BPJS services certainly cannot be separated from efforts to maintain service quality standards which at least include service procedures, completion time, service costs, service products, facilities and infrastructure, as…
s well as the competence of service personnel. Therefore, BPJS as an institution that provides health insurance to the public should measure the quality of services provided, especially through the HIS program. The aim of this research is to describe how the Health Insurance Administering Agency (BPJS) provides services at the Merauke Regency Regional General Hospital (RSUD Merauke Regency). The research method used is a qualitative descriptive technique. Based on the research results, the availability of adequate health facilities and equipment at BPJS counters can help officers in carrying out their duties in providing services to BPJS participants and is a factor that influences services at BPJS counters in Merauke-General Region. the affected hospitals are physical evidence. In accessing health services, officers must be sensitive in handling patient complaints and nursing staff must be responsive in resolving complaints from BPJS participants. Apart from that, nurses or civil servants must be punctual and each have an educational background related to BPJS. This applies to both training in the health and non-health sectors and the last is certainty, namely that to get services from BPJS, patients must follow the procedures set out in regional regulations, do not follow
Abstract:Abstract: Susenas is one of the important household socio-economic data sources in Indonesia. Susenas has become the main reference for meeting the needs of the government in implementing national development so that it…
is in line with the National Medium Term Development Plan (RPJMN), nine priority agendas or nawacita and the goals of Sustainable Development. A survey is a method of collecting data by giving questions to respondents. a survey is the best way to get correct information and the results can be justified. In the process of collecting PMTB survey data, which is carried out by partner officers, it is still implementing a manual system where partner officers come to the company / business under the form to fill in the company's income and expenditure data, and then the partner returns to the ledger to be analyzed by the Balance Sheet officer, the author intends to create a web-based system that is considered to provide an effective solution and can be used as a tool for PMTB data collection using the interview research method and direct observation to the Medan City BPS office.
Keywords: BPS (Badan Pusat Statistik), PMTB, Survei, User, Web
Abstrak: Susenas merupakan salah satu sumber data sosial ekonomi rumah tangga yang penting diindonesia. Susenas telah menjadi rujukan utama untuk memenuhi kebutuhan pemerintah dalam mengimplementasikan pembangunan nasional agar sejalan dengan Rencana Pembangunan Jangka Menengah Nasional (RPJMN), sembilan agenda prioritas atau nawacita dan tujuan Pembangunan Berkelanjutan. Survei adalah metode pengumpulan data dengan memberikan pertanyaan – pertanyaan kepada responden. survei merupakan cara terbaik dalam mendapatkan sebuah informasi yang benar dan dapat dipertanggungjawabkan hasilnya. Dalam proses pengumpulan data survei PMTB yang dilakukan oleh petugas mitra masih menerapkan sistem manual yang mana petugas mitra datang ke perusahaan/usaha membawah formulir pengisian data pendapatan dan pengeluaran perusahaan, dan selanjutnya mitra kembali menulis ke buku besar untuk dapat di analisa oleh petugas Neraca, penulis bermaksud membuat suatu sistem berbasis web yang dipandang dapat memberikan solusi yang efektif serta dapat dijadikan sebagai alat pendataan PMTB dengan menggunakan metode penelitian wawancara dan observasi langsung ke kantor BPS Kota Medan.
Kata kunci: BPS (Badan Pusat Statistik), PMTB, Survei, User, Web
Abstract:Officers' readiness to prevent the spread of COVID-19 through document exchange is a problem in the community. This article discusses how the social engineering of COVID-19 cluster officers and Salawu Health Center officers…
ers in Tasikmalaya Regency in receiving and implementing document sterilization cabinet technology to suppress the transmission of the COVID-19 virus through document exchange. The use of ozone and UVC as sterilization media is beneficial but can negatively impact humans in the long term. Therefore education is needed for partners to avoid these negative impacts. This service activity method is partner situation analysis, pre-test, partner education, post-test, and conclusion. The result of this service is that partners have received document sterilization cabinets and UVC as room sterilizers. The results of measuring partner knowledge before and after participating in webinar activities using pre-test and post-test instruments, showed an increase in knowledge, skills and awareness by partners regarding the use of UVC and Ozone on average 83% from the initial condition of not understanding to understanding and skill.
Keywords: covid-19; ozone; uvc; health community center
Abstrak: Kesiapan petugas dalam mencegah penyebaran COVID-19 melalui pertukaran dokumen menjadi masalah di masyarakat. Artikel ini membahas tentang bagaimana rekayasa sosial pada petugas Gugus COVID-19 dan petugas Puskesmas Salawu di Kabupaten Tasikmalaya dalam penerima dan implementasi teknologi lemari sterilisasi dokumen guna menekan penularan virus COVID-19 melalui pertukaran dokumen. Penggunaan ozon dan UVC sebagai media sterilisasi sangat efektif, tetapi dapat menghasilkan dampak negatif dalam jangka Panjang, oleh karena itu diperlukan edukasi kepada mitra agar terhindar dari dampak negatif tersebut. Metode pada kegiatan pengabdian ini adalah analisis situasi mitra, Pre-test, edukasi mitra, post-test dan kesimpulan. Hasil dari pelaksanaan pengabdian ini adalah mitra telah menerima lemari sterilisasi dokumen dan UVC sebagai sterilisasi ruangan. Hasil pengukuran terhadap pengetahuan mitra sebelum dan setelah mengikuti kegiatan webinar menggunakan instrumen pre-test dan post-test, menunjukkan terjadinya peningkatan pengetahuan, keterampilan dan kewaspadaan oleh mitra terkait penggunaan UVC dan Ozon rata-rata 83% dari kondisi awal tidak memahami menjadi paham dan terampil.
Kata kunci: covid-19; ozone; uvc; puskesmas
Abstract:Abstract: Mranggen Hamlet is a hamlet located in Wangunsari Village, Sawangan District, Magelang Regency. The majority of the population in this village are elderly and elderly who have health problems in the form of degenerative…
enerative diseases, some of which have experienced complications. In this hamlet, posbindu has only been established and has only been routinely active for the last 1 month. It is hoped that with community service activities, public awareness related to a healthy lifestyle and prevention of worsening of degenerative diseases will improve. The program carried out in this service activity is the strengthening of posbindu and increasing understanding of the community regarding degenerative diseases, their prevention, maintenance and complications that can be experienced by these diseases and efforts to minimize complications with a healthy lifestyle. This activity was carried out by means of counseling to small groups of people consisting of housewives and posbindu administrators. The counseling target takes a target that plays a very important role in the community, namely housewives and posbindu officers. It is hoped that the increased knowledge and understanding of degenerative diseases on both sides will make it easier to realize behavioral changes in the future. The results of the counseling that we carried out received very good enthusiasm from the residents and increased understanding from the community.
Keywords: degenerative disease; elderly; posbindu
Abstrak: Dusun Mranggen merupakan dusun yang berada Desa Wangunsari Kecamatan Sawangan Kabupaten Magelang. Mayoritas penduduk di desa ini adalah lansia dan pralansia yang memiliki permasalahan kesehatan berupa penyakit degeneratif yang beberapa telah mengalami komplikasi. Di Dusun ini baru dibentuk posbindu dan baru aktif secara rutin 1 bulan terakhir. Diharapkan dengan kegiatan pengabdian kepada masyarakat kesadaran masyarakat terkait pola hidup yang sehat dan pencegahan terjadinya perburukan dari penyakit degeneratif membaik. Program yang dijalankan dalam kegiatan pengabdian ini adalah penguatan posbindu serta peningkatan pemahaman kepada masyarakat terkait penyakit degeneratif, pencegahannya, pemeliharaan serta komplikasi yang bisa dialami oleh penyakit tersebut dan upaya memini-malkan komplikasi dengan pola hidup sehat. Kegiatan ini dilaksanakan dengan metode penyuluhan kepada kelompok-kelompok kecil masyarakat yang terdiri dari ibu rumah tangga dan pengurus posbindu. Target penyuluhan mengambil sasaran yang berperan sangat penting dalam masyarakat yaitu ibu rumah tanggga dan petugas posbindu. Diharapkan dengan meningkatnya pengetahuan dan pemahaman tentang penyakit degeneratif di kedua pihak akan mempermudah dalam mewujudkan perubahan perilaku kedepannya. Hasil dari penyuluhan yang kami laksanakan mendapatkan antusiasme warga yang sangat baik dan peningkatan pemahaman dari masyarakat.
Kata kunci: lansia; penyakit degeneratif; posbindu
Abstract:Abstract: Community service activities that use technology and the motivation of members of the Porsea Sector Police support the knowledge and understanding needed to produce new knowledge with current developing technology.…
ogy. Regarding the target in community service activities is to be able to add insight into new technologies and also create high work motivation. The activity of technology training and training support for members of the police officers in the criminal world is provided with lectures, video demonstration and question, and answer methods. The benefits obtained from this activity include, among others, being able to improve the performance of police officers in the knowledge of existing police technology, so that members work according to their fields and can master the technology in the police to work professionally. This proves to create a secure and conducive atmosphere for the community.
Keyword: motivation; performance; technology
Abstrak : Kegiatan pengabdian kepada masyarakat berupa pelatihan pengaruh teknologi dan motivasi kinerja anggota polsek porsea ini bertujuan untuk memberikan pengetahuan dan pemahaman yang diharapkan dapat menghasilkan pengetahuan baru dengan adanya teknologi yang berkembang saat ini. Adapun sasaran dalam kegiatan pengabdian kepada masyarakat ini adalah untuk dapat menambah wawasan pengetahuan tentang hadirnya teknologi-teknologi baru dan juga menjadikan motivasi kerja yang tinggi. Kegaiatan pelatihan pengaruh teknologi dan motivasi kinerja anggota polsek porsea dalam dunia kriminal ini disajikan dengan metode ceramah, demontrasi video dan tanya jawab. Manfaat yang di peroleh dari kegiatan ini antara lain dapat meningkatkan kinerja anggota polsek porsea dalam pengetahuan teknologi yang ada kepolisian, sehingga anggota bekerja sesuai bidang dan dapat menguasai betul teknologi yang ada di kepolisian agar bekerja secara secara profesional. Ini membuktikan agar terciptalah suasana yang aman dan kondusif bagi masyarakat.
Keyword : kinerja; motivasi; teknologi