Abstract:Abstract: This study discusses the optimization of RAG for a FAQ system in the field of information technology product security certification at BSSN. Although LLM generate reliable responses, they often lack up-to-date…
and domain-specific knowledge, which can be addressed through the RAG approach. This research aims to optimize a domain-specific RAG system by improving embedding performance, enhancing prompt robustness, and increasing retrieval accuracy. The research methods consist of three stages. The first stage involves fine-tuning the bge-m3 embedding model and evaluating its performance using MRR, Recall, and AUC. The second stage applies prompt engineering techniques, namely the SRSM and Autodefense, to mitigate direct-injection and escape-character prompt injection attacks. The third stage evaluates the proposed RAG system using Precision, Recall, and F1-Score metrics against four baseline models. The results of research show that the fine-tuned embedding model achieves higher performance than the original model, with MRR@1 and Recall@1 values of 0.80 and an AUC@100 of 0.7023. In addition, the proposed prompt engineering techniques demonstrate robustness against prompt injection attacks, while the overall RAG system attains a perfect Precision, Recall, and F1-Score of 1.00. In conclusion, the proposed approach effectively enhances retrieval accuracy, embedding quality, and system security, resulting in a more reliable RAG-based FAQ system for information technology product security certification.
Keywords: embedding fine-tuning; large language model; prompt engineering; prompt injection mitigation; retrieval-augmented generation
Abstrak: Studi ini membahas optimasi RAG untuk sistem FAQ di bidang sertifikasi keamanan produk teknologi informasi di BSSN. Meskipun LLM menghasilkan respons yang andal, mereka seringkali kurang memiliki pengetahuan terkini dan spesifik domain, yang dapat diatasi melalui pendekatan RAG. Penelitian ini bertujuan untuk mengoptimalkan sistem RAG spesifik domain dengan meningkatkan kinerja embedding, meningkatkan ketahanan prompt dan meningkatkan akurasi pengambilan. Metode penelitian terdiri dari tiga tahap. Tahap pertama melibatkan fine-tuning model embedding bge-m3 dan mengevaluasi kinerjanya menggunakan Mean Reciprocal Rank (MRR), Recall, dan AUC. Tahap kedua menerapkan teknik rekayasa prompt, yaitu Self- SRSM dan Autodefense, untuk mengurangi serangan direct-injection dan escape-character prompt injection. Tahap ketiga mengevaluasi sistem RAG yang diusulkan menggunakan metrik Presisi, Recall, dan F1-Score terhadap empat model dasar. Hasil penelitian menunjukkan bahwa model embedding yang disempurnakan mencapai kinerja yang lebih tinggi daripada model asli, dengan nilai MRR@1 dan Recall@1 sebesar 0,80 dan AUC@100 sebesar 0,7023. Selain itu, teknik rekayasa prompt yang diusulkan menunjukkan ketahanan terhadap serangan injeksi prompt, sementara sistem RAG secara keseluruhan mencapai Presisi, Recall, dan F1-Score sempurna sebesar 1,00. Kesimpulannya, pendekatan yang diusulkan secara efektif meningkatkan akurasi pengambilan, kualitas embedding dan keamanan sistem, menghasilkan sistem FAQ berbasis RAG yang lebih andal untuk sertifikasi keamanan produk teknologi informasi.
Kata kunci: penyempurnaan embedding; model bahasa besar; rekayasa prompt; mitigasi injeksi prompt; retrieval-augmented generation
Abstract:Abstract: Decision Support System (DSS) in telekomunication company service is the key to improving customer satisfaction and operational efficiency. This study aims to assess and select the optional customer service strategy…
ategy using the Mutly Objective Optimization on The Basic of Ratio Analysis (MOORA) method. This approach is used to analyze various indicators such as respon time, complaint resolution, service cost and costomer satisfaction to find the most efficient solution. The research finding indicate that the MOORA method can provide from the calculation results, it was found that the age range <25 years was ranked first as users who felt satisfied with Product Quality, Price, Service Quality, and the most telecommunications users and the second rank was the age range 25-35 years, the third rank was the age range 36-45 years, the fourth rank was the age range >45 years. The implementation of DSS strengthened by MOORA is expected to improve the quality of service and competitiveness of companies in the competitive telecomunication industry.
 Keywords: customer service; DSS; MOORA; telecomunication; optimizationÂ
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Abstrak: Sistem Pendukung Keputusan (DSS) dalam layanan perusahaan telekomunikasi merupakan kunci untuk meningkatkan kepuasan pelanggan dan efisiensi operasional. Penelitian ini bertujuan untuk menilai dan memilih strategi layanan pelanggan opsional dengan menggunakan metode Mutly Objective Optimization on The Basic of Ratio Analysis (MOORA). Pendekatan ini digunakan untuk menganalisis berbagai indikator seperti waktu respons, penyelesaian keluhan, biaya layanan dan kepuasan pelanggan untuk menemukan solusi yang paling efisien. Temuan penelitian menunjukkan bahwa metode MOORA dapat memberikan Dari hasil perhitungan, ditemukan bahwa rentang usia <25 tahun menduduki peringkat pertama sebagai pengguna yang merasa puas terhadap Kualitas Produk, Harga, Kualitas Layanan, dan pengguna telekomunikasi terbanyak dan peringkat kedua adalah rentang usia 25-35 tahun, peringkat ketiga adalah rentang usia 36-45 tahun, peringkat keempat adalah rentang usia >45 tahun. Penerapan DSS yang diperkuat oleh MOORA diharapkan dapat meningkatkan kualitas layanan dan daya saing perusahaan dalam industri telekomunikasi yang kompetitif.
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Kata kunci: DSS; MOORA; layanan pelanggan; telekomunikasi; optimasi
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Abstract:Abstract: Program Indonesia Pintar (PIP) is government assistance program aimed at supporting the education of underprivileged students. However, some PIP fund recipients are misallocated, with aid given to students who…
do not fully meet the eligibility criteria, while those in greater need don’t receive it, including at SDN 014672 Tanjung Alam, Asahan Regency, North Sumatra Province. Based on this issue, a structured system is needed. The purpose of this study is to construct decision support systems for determining PIP fund recipients using Additive Ratio Assessment (ARAS) method. Data was collected using questionnaires, documentation, and observation techniques. Respondents consisted of 8 students from SDN 014672 Tanjung Alam. Criteria include number of dependents, homeownership status, attendance rate, and students final grades. System was developed using CodeIgniter 3 as framework, MySQL as database software, and InnoDB as database engine. ARAS method was applied to rank available alternatives. Based on calculations, first rank was obtained by alternative 6 (Malika Hendra As-Syifa), second rank by alternative 7 (Mutia Indah Sari), and third rank by alternative 8 (Rafa Kavindra). This study is expected to be further developed by applying other DSS methods, performing regular system maintenance, and integrating system with school data to improve accuracy and usability.
Keywords: additive ratio assessment; decision support system; smart indonesia program.
Abstrak: Program Indonesia Pintar (PIP) merupakan bantuan pemerintah untuk mendukung pendidikan siswa kurang mampu. Namun, masih ditemukan penerima anggaran PIP yang kurang tepat sasaran, di mana bantuan diberikan kepada siswa yang kurang memenuhi kriteria, sementara siswa yang lebih membutuhkan tidak menerimanya, termasuk di SDN 014672 Tanjung Alam, Kabupaten Asahan, Provinsi Sumatera Utara. Berdasarkan permasalahan tersebut, dibutuhkan sebuah sistem terstruktur. Tujuan penelitian ini untuk membangun sistem pendukung keputusan penetapan pemeroleh anggaran PIP menggunakan metode Additive Ratio Assessment (ARAS). Data dikumpulkan dengan teknik angket, dokumentasi, dan observasi. Responden adalah 8 siswa SDN 014672 Tanjung Alam. Kriteria meliputi jumlah tanggungan orang tua, status kepemilikan rumah, tingkat kehadiran, dan nilai akhir siswa. Sistem dirancang menggunakan CodeIgniter 3 sebagai framework, MySQL sebagai database software, dan InnoDB sebagai database engine. Perhitungan dengan metode ARAS digunakan untuk merangking alternatif yang ada. Berdasarkan perhitungan yang dilakukan, peringkat pertama diperoleh oleh alternatif 6 yakni Malika Hendra As-Syifa, peringkat kedua diperoleh oleh alternatif 7 yakni Mutia Indah sari, dan peringkat ketiga diperoleh oleh alternatif 8 yakni Rafa Kavindra. Penelitian ini diharapkan dapat dikembangkan lebih lanjut dengan menerapkan metode Sistem Pendukung Keputusan (SPK) lainnya, melakukan pemeliharaan sistem secara berkala, serta mengintegrasikan sistem dengan data sekolah untuk meningkatkan keakuratan dan kemudahan penggunaan.
Kata kunci: additive ratio assessment; program indonesia pintar; sistem pendukung keputusan
Abstract:Abstract: The Halodoc application, as a digital healthcare service platform, has been widely used for various medical purposes, such as doctor consultations, medication purchases, and laboratory services. User interactions…
ns and reviews play a crucial role in enhancing service quality. Sentiment analysis was conducted using the Support Vector Machine (SVM) method to assess user perceptions and satisfaction based on reviews obtained from the Google Play Store platform. The analysis process included data collection, text preprocessing, data transformation using TF-IDF, and training an SVM model to predict sentiment. The model achieved its highest accuracy of 88.32% in the first scenario. However, accuracy slightly decreased in the second and third scenarios, reaching 86.25% and 86.94%, respectively. The analysis results indicated that the model performed best in the first scenario, with the lowest number of prediction errors. Additionally, the model was more accurate in classifying negative and positive sentiments than neutral ones.
Keywords: halodoc application; sentiment analysis; support vector machine algorithm
Abstrak: Aplikasi Halodoc, sebagai platform layanan kesehatan digital, telah banyak digunakan untuk berbagai keperluan medis seperti konsultasi dokter, pembelian obat, dan layanan laboratorium. Interaksi pengguna dan ulasan mereka memiliki peran krusial dalam meningkatkan mutu layanan. Analisis sentimen dilakukan dengan menggunakan metode Support Vector Machine (SVM) untuk mengetahui persepsi dan kepuasan pengguna berdasarkan ulasan yang diperoleh dari Platform Google Play Store. Proses analisis mencakup pengumpulan data, pra-pemrosesan teks, transformasi data menggunakan TF-IDF, dan pelatihan model SVM untuk memprediksi sentimen. Hasil pelatihan model dengan akurasi tertinggi sebesar 88,32% pada skenario pertama. Akurasi sedikit menurun pada skenario kedua dan ketiga, masing-masing sebesar 86,25% dan 86,94%, Hasil analisa menunjukkan bahwa model memiliki performa terbaik pada skenario pertama dengan jumlah kesalahan prediksi terkecil. Selain itu, model cenderung lebih akurat dalam mengklasifikasikan sentimen negatif dan positif dibandingkan netral..
Kata kunci: algoritma support vector machine; analisis sentimen; aplikasi halodoc
Abstract:Hypertension is a non-communicable disease that is a global problem in both developed and developing countries and is the cause of stroke as the second death and third disability. Efforts are needed to reduce and control…
the prevalence of hypertension by utilizing nonpharmacological therapies, such as consuming young coconut water consumption. Therefore, this study aims to evaluate the effect of young coconut water consumption on reducing high blood pressure in menopausal women. A nonrandomized controlled trial study with a pretest-posttest control group design was chosen as the design of this study, which was conducted at the Community Health Center of Pekalongan, East Lampung Regency. A consecutive sampling technique was used to select eligible participants among menopausal women diagnosed with mild and moderate hypertension by medical personnel, totalling 16 treatment groups and 16 control groups. The treatment group was given the intervention of consuming young coconut water 300 ml morning and evening for seven days and taking standard hypertension medication. Meanwhile, the control group took standard hypertension medication. Participants had their blood pressure checked using an aneroid tensimeter before and after treatment. Data were analysed using a paired t-test with a confidence level (α) of 0.05 to prove the treatment effect on blood pressure reduction. The results found that the treatment of drinking young coconut water affected reducing systole blood pressure (p-value 0.016) and diastole (p-value 0.007). The average decrease in systolic and diastolic blood pressure pre and post-treatment was 11.25 mmHg and 9.87 mmHg after participants were controlled by taking standard hypertension medications. Drinking young coconut water can be used as a companion option for hypertension treatment by the community.
Abstract:This research was conducted in Lingat Village, Selaru District, Tanimbar Islands Regency. Primary data collection was carried out through interviews with a number of informants who were considered to be directly involved…
in the development processes taking place in Lingat Village. The results of this research show that first, the participation of personnel from the Lingat village community in development programs taking place in Lingat village is still minimal because the community's awareness of responsibility for development programs is low for which people are willing to work if they are given wages. Second, there are also material participants from the Lingat village community who give for free or willingly, but there are also those who give by asking for something in return. Third, community participation in maintaining and enjoying development in Lingat village is good, because the community participates in enjoying the results of development in the village, for this reason the Lingat village community is responsible for maintaining development in Lingat village so that it can be used together.Based on the results of the research above, the Lingat village government is advised to look at and follow up on these matters by providing socialization to the Lingat village community about the responsibilities, rights and obligations of the community in every development program that occurs in the village, especially in Lingat village, Selaru sub-district. Tanimbar Islands Regency.
Abstract:Risk based audit (RBA) is an approach that is increasingly being applied in the banking sector to increase the effectiveness of risk management and compliance with regulations. This approach helps banks identify high-risk…
k areas and prioritize audits according to the level of risk. This research uses qualitative methods with a literature research approach. Data sources consist of scientific journal articles, books, reports and documents related to risk-based and banking audits. Research findings show that the RBA has several key roles in improving banking performance. First, RBA improves operational efficiency and effectiveness by focusing audits on high-risk areas. Second, the RBA enables banks to proactively identify and manage risks, thereby strengthening financial and operational stability. Third, the RBA ensures that banks are more compliant with regulations and industry standards, reducing the risk of sanctions and fines. In addition, the implementation of RBA encourages the formation of a strong risk management culture and the use of information technology to support the risk management process. Risk based audit plays a significant role in improving banking performance. By improving operational efficiency, managing risk proactively, ensuring regulatory compliance, establishing a strong risk management culture, and leveraging technology, banks can achieve stability and better performance in the long term. These findings support the importance of implementing RBA as the main strategy in risk management and supervision in the banking sector.
Abstract:This study aims to improve students' academic achievement by implementing the TAI (Team Assisted Individualization) cooperative learning model. The method used is Classroom Action Research (CAR) conducted over two cycles.…
. Each cycle consists of planning, action implementation, observation, and reflection stages. The subjects of this research are third-semester students totaling 32 individuals. Data were collected through observation and tests using observation sheets and test instruments. Data analysis was conducted qualitatively and quantitatively. The results of the study indicate: 1) There is a significant improvement in students' academic performance from the pre-cycle to cycle 2, indicating that the learning model used is effective in enhancing students' understanding and achievement. 2) Changes in teaching strategies successfully increased the average scores and classical mastery percentages, confirming that adjustments in teaching methods have a positive impact on students' learning outcomes. 3) The number of students who have not reached the learning targets decreased from cycle 1 to cycle 2, indicating an improvement in the quality of learning and the success of additional efforts in addressing learning challenges.
Abstract:Research on the constraints of teachers at SMPN 2 Dompu in module design and assessment of the project to strengthen the profile of Pancasila students (P5) in the Independent Curriculum is very important to carry out because…
ause one of the important aspects of the independent curriculum is P5. This research aims to find out what obstacles the teachers of SMPN 2 Dompu have in designing modules and assessing the project to strengthen the Pancasila student profile (P5) of the Merdeka Curriculum. The research method used in this research is a qualitative method. The data analysis technique used in this research is a data analysis technique developed by Creswell including data collection, data reduction, data display, and drawing conclusions. The results of this research are that there are 6 teacher obstacles. The first teacher has difficulty identifying the readiness stages of educational units in designing modules and project assessments to strengthen the profile of Pancasila students (P5). Second, teachers have difficulty determining dimensions and themes in designing modules and assessments for projects to strengthen the profile of Pancasila students (P5). Third, teachers have difficulty designing and determining time allocation in module design and assessment as well as implementing projects to strengthen the profile of Pancasila students (P5). Fourth, teachers have difficulty developing topics and activity lines in designing modules and assessments for projects strengthening the profile of Pancasila students (P5). Fifth, teachers have difficulty creating and designing project modules for strengthening Pancasila student profiles (P5). Sixth, teachers do not yet understand how to create assessment and assessment rubrics in the project to strengthen the profile of Pancasila students (P5). Recommendations from the results of this research are (1) the Dompu Regency Youth and Sports Education Office must provide training related to P5 module design and P5 Assessment to teachers at SMPN 2 Dompu, (2) Principals must collaborate with campus or external parties to conduct training for teachers.
Abstract:The aim of this research is to analyze the need for developing sex education learning media for elementary school children. This research uses a qualitative descriptive research method. The data collection technique uses…
a questionnaire. Meanwhile, the data analysis uses qualitative data analysis. The results of the research show that (1) Currently there are not many sex education learning media that suit the characteristics of elementary school children, (2) it is very important to develop sex education learning media for elementary school children, (3) In general, sex education is still It is considered difficult to convey and teach to children. The causal factors include: First, parents' lack of understanding regarding sex education and how to provide information about Sex Education. Second, parents still feel embarrassed and uncomfortable conveying sexual matters to their children. Third, parents have not found the right tools that can be used to help and make it easier for them to introduce this matter.