Abstract:Persaingan industri fixed broadband di Lampung meningkatkan risiko tunggakan dan perpindahan pelanggan akibat rendahnya pemahaman terhadap sistem tagihan pascabayar. Penelitian ini bertujuan menganalisis proses kerja Billing,…
ling, Collection, and Retention dalam menjaga retensi pelanggan IndiHome pada PT Telkomsel Branch Lampung. Penelitian menggunakan pendekatan kualitatif deskriptif melalui wawancara, observasi, dan dokumentasi terhadap petugas lapangan, admin, dan supervisor. Hasil penelitian menunjukkan bahwa proses penanganan pelanggan dilakukan secara sistematis berdasarkan tingkat tunggakan pembayaran. Kendala utama yang ditemukan meliputi rendahnya pemahaman pelanggan terhadap sistem pascabayar, alamat pelanggan yang tidak akurat, rumah kosong, dan persaingan promo kompetitor. Penelitian ini menyimpulkan bahwa komunikasi personal, edukasi pelanggan, dan koordinasi antar tim memiliki peran penting dalam mempertahankan pelanggan IndiHome.
Abstract:Work stress and motivation are two factors that can influence the increase or decrease in employee performance. This study aims to determine and analyze the effect of work stress and work motivation on employee performance…
ce at the Siantar City Manpower Office. The focus of the study is limited to two independent variables, namely work stress and work motivation, and one dependent variable, namely employee performance. The formulation of the problem raised is whether work stress and work motivation affect employee performance. The population in this study amounted to 58 people who were also used as samples. The approach used is quantitative, with data collection through questionnaires and using secondary data. The data analysis technique used is multiple linear regression, with hypothesis testing through the t-test (partial), F-test (simultaneous), and the Coefficient of Determination (R²). The results of the study show a regression model Y = 0.550 + 0.447X₁ + 0.398X₂, where X₁ is work stress and X₂ is work motivation. Partially, work stress has a significant effect on employee performance with a significance value of 0.001 (<0.05) and a t-count of 3.543 (> t-table 1.673). Work motivation also shows a partial significant effect with a significance value of 0.002 (<0.05) and a t-count of 3.225 (> t-table 1.673). Simultaneously, both variables have a significant effect on employee performance, with a significance value of 0.000 (<0.05) and an F-count of 34.156 (> F-table 3.17). The coefficient of determination (R²) of 0.554 indicates that 55.4% of the variation in employee performance is influenced by work stress and work motivation, while the remaining 44.6% is influenced by other factors outside this study. Thus, the relationship between work stress, work motivation, and employee performance is quite strong but not dominant.
Abstract:The advancement of digital technology has brought significant changes to the legal system, particularly in the use of electronic evidence as a means of proof in court. However, the validity of digital forensic evidence is…
s often questioned due to various technical, procedural, and legal challenges. This study aims to analyze the factors contributing to the failure of digital forensic evidence in legal proceedings and to formulate recommendations for improving its validity. The method used is a Systematic Literature Review (SLR) by examining various academic sources that discuss issues of digital evidence validity, forensic standards, and emerging legal challenges. The results of the study indicate that the failure of digital evidence generally stems from non-compliance in the processes of data collection and preservation with chain of custody standards, insufficient competence of law enforcement officers in digital technical aspects, and conflicts between legal requirements and data privacy regulations, such as the GDPR and CCPA. The case study of online gambling 2020, at the South Jakarta District Court confirms that the absence of forensic verification and chain of custody documentation caused the digital evidence to lose its probative value. Therefore, it is necessary to establish standardized forensic procedures, provide training and certification for law enforcement officials and forensic experts, and develop national guidelines for managing digital evidence aligned with international standards. This research is expected to contribute to strengthening the integrity and validity of digital evidence, thereby enhancing the enforcement of justice in the digital era.
Abstract:This study aims to determine the RELATIONSHIP BETWEEN SPIRITUAL INTELLEGENCE AND LEARNING INTEREST OF GRADE VIII STUDENTS OF SMP NEGERI 2 MERANTI 2022/2023 ACADEMIC YEAR. This type of research is descriptive correlational…
l research. The population in this study were all grade VII students of SMP NEGERI 2 MERANTI as many as 30 people, because the population was small, which was only 30 people, the entire population became the research sample, namely 30 people with a sampling technique. The data collection instrument for variable X was a questionnaire totaling 15 with 4 options which were first tested to determine its validity and reliability. While the variable Y instrument was the documentation of the student grade list (DKN) at the school. The results of the analysis requirements for the normality test of Spiritual Intelligence data were normally distributed with the calculation results obtained (22.33 <43.77) and student learning interest was normally distributed with the calculation results (18.85 <43.77). The results of the linearity test of the data on the Relationship between Spiritual Intelligence and Students' Interest in Learning are linear with the equation Y = 22.77 + 1.22x being linear. The results of the correlation test obtained were 0.453 consulted with r with a significance level of 5% with the number of respondents being 30 people obtained because (0.453 > 0.361) this indicates that there is a Relationship between Spiritual Intelligence and Students' Interest in Learning in Class VIII of SMP NEGERI 2 MERANTI Academic Year 2022/2023. Furthermore, to test the significance of the correlation, it was carried out using the statistical test formula (test "t") obtained at 3.41. This price is then consulted at a significance level of 95% ( µ= 0.05) with dk = n-2 (30 – 2 = 28) obtained at 1.69, because (3.41> 1.69) this shows a Relationship Between Spiritual Intelligence and Learning Interest of Class VIII Students of SMP NEGERI 2 MERANTI Academic Year 2022/2023. Thus, the research hypothesis is accepted as true.
Abstract:This study aims to determine the Role of the PAK Teacher in Shaping the Character of Class XI Students of GKPI Padang Bulan Private High School Medan T.A 2022/2023 This type of research is a correlational descriptive. The…
e population in this study is all of class XI SMA GKPI Padang Bulan Medan as many as 30 people because the population is small, namely only 30 people, so the entire population becomes the research sample, namely as many as 30 people with the sampling technique. The data collection instrument for variable X is a questionnaire which consists of 20 items. With the 4 aptions that were previously tested to determine validity and reliability while the instrument variable Y Documentation was in the form of a list of student scores (DKN) in schools. The results of the normality test analysis requirements of the PAK teacher's role data are normally distributed with the calculation results obtained X2count < X2table (22.33 <43.77) and PAK learning outcomes are normally distributed with the calculation results obtained X2count < X2table (18.85 <43.77) . The results of the data linearity test of the role of PAK teachers in forming character are linear with the equation Y = 22.77 + 1.22x which is linear. The results of the correlation test obtained rcount of 0.453 consulted with the price of criticism r at a significant level of 5% with a total of 30 respondents obtained rtable of 0.361, because rcount > rtable (0.453 > 0.361) this shows that there is an influence of the role of PAK teachers in the formation of class student character XI GKPI Padang Bulan Medan private high school T.A 2022/2023. Furthermore, to test the significant correlation is done using the statistical test formula (t test) to obtain a tcount of 3.41. This price is then consulted with ttable at a significant level of 95% of 1.69, because tcount > tthickness (3.41.169 α=0.05 with dk = n-2 (30-2=28) obtained a ttable of 1.69 because tcount > t table (3.41> 1.69) this shows that there is a significant influence of the role of the PAK teacher in the Formation of the Character of Class XI Students of the GKPI Padang Bulan Medan private high school T.A 2022/2023. Thus the research hypothesis is accepted as true.
Abstract:In general, the goal of every company, both private and public, is to improve the quality of its human resources to produce good performance. This research was conducted to determine the influence of Leadership, Motivation…
on and Work Environment on the Performance of Civil Servants at the Medan Petisah Sub-district Office. The sample used amounted to 32 respondents. This study used a quantitative method with data collection techniques through distributing questionnaires. The data analysis technique used was multiple linear regression analysis using the SPSS Version 22 program. The results showed that the regression equation Y=12.801+0.426X1+0.607X2+0.030X3. The results of this research show that leadership partially has a significant effect on employee performance with a t-count > t-table (3.027 > 2.048) and a sig value (0.005 <0.05). Motivation partially has a significant effect on employee performance with t-count > t-table (5.891 > 2.048) and sig value (0.000 < 0.05). The work environment has partially no significant effect on employee performance with a t-count < t-table (0.214 < 2.048) and a sig value (0.832 > 0.05). Leadership, Motivation and Work Environment simultaneously have a positive and significant effect on Employee Performance with Fcount > Ftable (116.027 > 2.95) with a sig value (0.000 <0.05). The coefficient of determination of Adjuted R Square is 0.918 which means 91.8% of employee performance at the Medan Petisah Sub-District Office is influenced by the variables of Leadership, Motivation and Work Environment.
Abstract:Penelitian ini bertujuan untuk mengetahui pengelolaan sampah di lingkungan masyarakat Kelurahan Perawang, Kecamatan Tualang, Kabupaten Siak serta faktor-faktor yang mempengaruhi pengelolaan sampah tersebut. Latar belakang…
g penelitian ini mencakup pentingnya pengelolaan sampah sebagai upaya menjaga kebersihan lingkungan dan menciptakan lingkungan yang sehat bagi masyarakat. Metode yang digunakan adalah pendekatan kualitatif dengan pengumpulan data melalui wawancara, observasi, dan dokumentasi. Teori yang diterapkan adalah teori pengelolaan sampah menurut Azwar (1990), dengan indikator utama meliputi pewadahan (storage), pengumpulan (collection), pengangkutan (transportation), pengolahan (treatment), dan pembuangan akhir (final disposal). Hasil penelitian menunjukkan bahwa faktor-faktor seperti ketersediaan tempat sampah sebagai sarana pewadahan, kegiatan pengumpulan sampah oleh masyarakat dan petugas kebersihan, proses pengangkutan sampah ke tempat pembuangan, upaya pengolahan sampah, serta sistem pembuangan akhir yang diterapkan berkontribusi dalam mendukung pengelolaan sampah di lingkungan masyarakat. Namun, tantangan seperti rendahnya kesadaran masyarakat, terbatasnya fasilitas persampahan, serta meningkatnya jumlah sampah rumah tangga masih perlu diatasi untuk mencapai pengelolaan sampah yang lebih optimal dan berkelanjutan.
Abstract:Penggunaan smartphone di kalangan remaja terus meningkat seiring dengan kemudahan akses terhadap informasi, hiburan, dan media sosial. Menurut APJII (2024), 98% remaja menggunakan smartphone, sementara data dari Badan Pusat…
sat Statistik Sumatera Barat (2024) menunjukkan bahwa 67,78% remaja memiliki akses ke smartphone. Penggunaan berlebihan ini membuat remaja kesulitan mengelola waktu, mengurangi konsentrasi, sering menunda-nunda tugas, dan mempengaruhi motivasi belajar mereka. Penelitian ini bertujuan untuk mengetahui hubungan antara motivasi belajar dan penggunaan smartphone pada remaja kelas VIII di SMP Negeri 25 Padang Tahun 2025, dengan pengumpulan data dilakukan pada 26-28 Mei 2025. Populasi penelitian terdiri dari 261 siswa kelas VIII di SMP Negeri 25 Padang pada tahun 2025. Sampel sebanyak 72 responden diambil menggunakan rumus Slovin dengan teknik sampling acak. Pengumpulan data dilakukan menggunakan lembar observasi dan kuesioner MSLQ, dianalisis secara univariat dan bivariat menggunakan uji Chi-Square. Hasil menunjukkan bahwa 45,8% remaja memiliki motivasi belajar rendah, sementara 44,4% memiliki penggunaan smartphone yang tinggi. Secara bivariat, terdapat hubungan antara motivasi belajar dan penggunaan smartphone pada remaja kelas VIII di SMP Negeri 25 Padang tahun 2025. Diharapkan guru dapat meningkatkan program pendidikan tentang penggunaan smartphone yang sehat dan menciptakan lingkungan belajar yang kondusif.
Smartphone use among adolescents is increasing along with easier acces to information, entertainment, and social media. According to APJII (2024), 98% of adolescents use smartphones, while data from the West Sumatra Statistics Agency (2024) shows that 67,78% of adolescents have acces to smartphones. This excessive use makes it difficult for teenager to manage their time, reduces their concentration, causes them to frequently procrastinate, and affects their motivation to learn. This study aims to determine the relationship between learning motivation and smartphone use among eight-grade students at SMP Negeri 25 Padang in August 2025, with data collection carried out on May 26-28, 2025. The study population consisted of 261 eight-grade students at SMP Negeri 25 Padang in 2025. A sample of 72 respondents was taken using the Slovin formula with random sampling technique. Data collection was conducted using observation sheets and MSLQ questionnaires,analyzed univariately and bivariately using the Chi-Square test. The results showed that 45,8% of adolescents had low learning motivation, while 44,4% had high smartphone usage. Bivariate there is a relationship between learning motivation and smartphone use among eight-grade students at SMP Negeri 25 Padang in 2025. It is hoped that teachers can improve educational programs on healthy smartphone use and create a create a conducive learning environment.
Abstract:Hipertensi merupakan penyebab utama komplikasi serius seperti stroke dan gagal ginjal yang banyak menyerang lansia. Salah satu strategi pencegahan adalah penerapan perilaku CERDIK (Cek kesehatan, Enyahkan asap rokok, Rajin…
in aktivitas fisik, Diet sehat, Istirahat cukup, dan Kelola stres), belum semua lansia menerapkan perilaku CERDIK secara optimal. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan perilaku CERDIK dalam upaya pencegahan hipertensi pada lansia di Puskesmas Lubuk Buaya Kota Padang. Penelitian ini merupakan studi kuantitatif dengan desain cross sectional. Populasi adalah seluruh lansia yang berumur 60-74 tahun yang berkunjung ke Puskesmas Lubuk Buaya Kota Padang dengan sampel sebanyak 96 orang dipilih secara accidental sampling. Penelitian dilakukan pada bulan Maret-Agustus, pengumpulan data pada tanggal 26 Mei - 5 Juni 2025. Data dikumpulkan menggunakan kuesioner melalui wawancara langsung dan dianalisis menggunakan analisis univariat dan bivariat dengan uji chi-square. Hasil penelitian menunjukkan bahwa 45,8% lansia memiliki perilaku CERDIK kurang baik, 37,5% lansia memiliki tingkat pengetahuan rendah, 47,9% lansia memiliki akses informasi yang kurang baik dan 37,5% lansia memiliki dukungan keluarga yang kurang baik. Hasil uji statistik didapatkan bahwa terdapat hubungan antara tingkat pengetahuan (p = 0,00) dan akses informasi (p = 0,026) dengan perilaku CERDIK. Namun, tidak terdapat hubungan antara dukungan keluarga dengan perilaku CERDIK (p = 0,669).
Tingkat pengetahuan dan akses informasi merupakan faktor yang berhubungan dengan perilaku CERDIK dalam upaya pencegahan hipertensi pada lansia. Diperlukan peningkatan edukasi dan penyediaan informasi kesehatan yang mudah diakses bagi keluarga lansia sebagai bagian dari intervensi promotif di tingkat puskesmas.
Kata Kunci : Hipertensi, lansia, perilaku CERDIK
Abstract
Hypertension is a non-communicable disease that often attacks the elderly and is the main cause of serious complications such as stroke and kidney failure. One of the prevention strategies recommended by the government is the implementation of CERDIK behavior (Check health, Eliminate cigarette smoke, Be diligent in physical activity, Healthy diet, Get enough rest, and Manage stress). However, not all elderly people implement this behavior optimally. This study aims to determine the factors related to CERDIK behavior in efforts to prevent hypertension in the elderly at the Lubuk Buaya Health Center, Padang City.This research is a quantitative study with a cross sectional design. The population was all elderly people aged 60-74 years and over who visited the Lubuk Buaya Health Center, Padang City with a sample of 96 elderly people selected by accidental sampling. The research was conducted in March-August. Data collection was carried out on 25 Mei – 6 Juni 2025. Data were collected using a questionnaire through direct interviews and analyzed using univariate and bivariate analysis with the chi-square test.The results of the study showed that 45.8% of elderly people had poor CERDIK behavior, 37.5% of elderly people had low levels of knowledge, 47.9% of elderly people had poor access to information and 37.5% of elderly people had poor family support. The results of statistical tests showed that there was a relationship between the level of knowledge (p = 0.000) and access to information (p = 0.026) with CERDIK behavior. However, there was no relationship between family support and CERDIK behavior (p = 0.669). Knowledge and access to information are factors associated with CERDIK behaviors in preventing hypertension in the elderly. Improved education and the provision of easily accessible health information for families of the elderly are needed as part of promotive interventions at the community health center level.
Abstract:AbstrakPenelitian ini bertujuan mengkaji efektivitas pemungutan retribusi pelayanan persampahan di Kabupaten Bangkalan pasca berlakunya Peraturan Daerah Kabupaten Bangkalan Nomor 1 Tahun 2024 tentang Pajak Daerah dan Retribusi…
ribusi Daerah. Melalui pendekatan Hukum Administrasi Negara, kajian ini membedah keabsahan wewenang, instrumen yuridis, dan hambatan operasional Dinas Lingkungan Hidup Kabupaten Bangkalan. Analisis dilakukan dengan menerapkan teori kewenangan Philipus M. Hadjon, teori instrumen pemerintahan Ridwan HR, serta teori efektivitas hukum Soerjono Soekanto.
Hasil penelitian mengungkapkan bahwa rencana penerapan retribusi sampah bagi dapur Program Makan Bergizi Gratis sebesar dua ratus ribu rupiah per bulan berdasarkan Peraturan Daerah Nomor 3 Tahun 2024 dan Peraturan Bupati Nomor 9 Tahun 2025 belum berjalan efektif. Tingkat kepatuhan wajib retribusi sangat rendah karena hanya sekitar dua puluh pelaksana yang melakukan pembayaran. Penyebab utama meliputi ketidakjelasan skema pelayanan akibat tarif yang tidak mencakup biaya pengangkutan sampah, kelumpuhan infrastruktur di Tempat Pemrosesan Akhir Buluh, dan lemahnya penegakan sanksi administratif oleh aparat pemungut. Situasi ini memicu tindakan kedinasan non-prosedural serta konflik sosial-ekologis dengan masyarakat desa setempat.
Guna menyelesaikan permasalahan tersebut, diperlukan klarifikasi skema pelayanan yang mencakup seluruh komponen biaya, rehabilitasi infrastruktur pemrosesan sampah, serta penguatan penegakan sanksi administratif untuk meningkatkan kepatuhan dan efektivitas pemungutan retribusi.
Kata Kunci: Hukum Administrasi Negara; Retribusi Sampah; Efektivitas Hukum; Kabupaten Bangkalan.
AbstractThis study aims to examine the effectiveness of waste service retribution collection in Bangkalan Regency following the enactment of Bangkalan Regency Regional Regulation Number 1 of 2024 concerning Regional Taxes and Retributions. Using an Administrative Law approach, this research analyzes the legitimacy of authority, juridical instruments, and operational obstacles faced by the Environmental Agency of Bangkalan Regency. The analysis applies Philipus M. Hadjon’s theory of authority, Ridwan HR’s theory of government instruments, and Soerjono Soekanto’s theory of legal effectiveness.
The findings reveal that the planned implementation of a waste retribution fee of two hundred thousand rupiah per month for kitchens under the Free Nutritious Meals Program (Program Makan Bergizi Gratis), based on Regional Regulation Number 3 of 2024 and Regent Regulation Number 9 of 2025, has not been effective. The level of compliance among retribution payers remains very low, with only approximately twenty operators making payments. The main causes include unclear service schemes due to tariffs that do not cover waste transportation costs, the dysfunction of infrastructure at the Buluh Final Processing Site (Tempat Pemrosesan Akhir Buluh), and weak enforcement of administrative sanctions by collection officers. This situation has triggered non-procedural administrative actions and socio-ecological conflicts with local village communities.
To address these issues, it is necessary to clarify the service scheme to include all cost components, rehabilitate waste processing infrastructure, and strengthen the enforcement of administrative sanctions in order to improve compliance and the overall effectiveness of retribution collection.
Keywords: Administrative Law; Waste Retribution; Legal Effectiveness; Bangkalan Regency.