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Showing 733 articles found for "Train"

Strategies for Developing Technical Competence and Soft Skills in Improving Customer Service Quality at NJS Alumunium Bandung

Billy Gustiawan
Abstract: The manufacturing sector in Indonesia, particularly within the aluminum fabrication and extrusion industry, is currently navigating a period of intense structural transition. Historically characterized by a focus on physical… ical output and technical specifications, enterprises are now increasingly compelled to adopt a service-dominant logic to maintain competitive viability. This research report investigates the strategic implementation of human resource development programs at NJS Alumunium, focusing on the dual-pathway integration of technical competence (hard skills) and interpersonal proficiencies (soft skills). Utilizing the SERVQUAL framework as a primary evaluative tool, the analysis explores how specific technical abilities, such as CNC machining, precision welding, and CAD design, intersect with soft skills like emotional intelligence, communication, and proactive problem-solving to drive customer satisfaction. The study synthesizes data from contemporary Indonesian industrial policies, including "Making Indonesia 4.0," and academic frameworks such as Workplace Learning (WPL) and Total Quality Management (TQM). Findings indicate that while technical mastery is a prerequisite for entry into the high-end aluminum market, soft skills serve as the critical differentiator in fostering customer loyalty and bridging the gap between expectation and perception. The report further details the role of management information systems, the impact of local cultural paternalism in leadership, and the emergence of green capabilities as essential components of a modern competency strategy. The proposed developmental model advocates for a continuous, mentored, and digitally-enabled training ecosystem that aligns organizational capabilities with the sophisticated demands of both domestic and international consumers.

The Effectiveness of ADDIE-Based Negotiation Training among University Students

Azalia, Tyas Nur, Naaila Firya, Elisa Maisarah, Zahra Putri Nuraisyah, Nathania Syakirah El-Bahri, Nayla Nur Arrahmah, Regina Herdiana Putri, Raska Rahma Niah, Iman Permana
Abstract: This study examines the effectiveness of an ADDIE-based negotiation training program implemented for university students from multiple institutions. Using a quantitative one-group pre-test–post-test design, the study evaluates… valuates whether the structured application of the ADDIE instructional design model leads to measurable improvements in negotiation skills. Data were collected through pre-training and post-training surveys and analyzed using a paired-samples t-test. The results indicate a statistically significant increase in participants’ post-test scores compared to pre-test scores, confirming the effectiveness of the training intervention. The findings further demonstrate that the systematic alignment of needs analysis, instructional design, material development, interactive implementation, and quantitative evaluation contributed to positive learning outcomes. This study contributes to the literature on instructional design and talent development by providing empirical evidence that ADDIE-based training can effectively enhance negotiation skills in higher education contexts.

WHEN DIGITAL FOOTPRINTS ARE NO LONGER VALID: AN ANALYSIS OF DIGITAL FORENSIC EVIDENCE FAILURE IN LEGAL PROCEEDINGS

Ashuri, Hendratna Mutaqin
Abstract: The advancement of digital technology has brought significant changes to the legal system, particularly in the use of electronic evidence as a means of proof in court. However, the validity of digital forensic evidence is… s often questioned due to various technical, procedural, and legal challenges. This study aims to analyze the factors contributing to the failure of digital forensic evidence in legal proceedings and to formulate recommendations for improving its validity. The method used is a Systematic Literature Review (SLR) by examining various academic sources that discuss issues of digital evidence validity, forensic standards, and emerging legal challenges. The results of the study indicate that the failure of digital evidence generally stems from non-compliance in the processes of data collection and preservation with chain of custody standards, insufficient competence of law enforcement officers in digital technical aspects, and conflicts between legal requirements and data privacy regulations, such as the GDPR and CCPA. The case study of online gambling 2020, at the South Jakarta District Court confirms that the absence of forensic verification and chain of custody documentation caused the digital evidence to lose its probative value. Therefore, it is necessary to establish standardized forensic procedures, provide training and certification for law enforcement officials and forensic experts, and develop national guidelines for managing digital evidence aligned with international standards. This research is expected to contribute to strengthening the integrity and validity of digital evidence, thereby enhancing the enforcement of justice in the digital era.

Analisis Kriminologi terhadap Bullying di Pesantren Al-Azhar Janapria, Lombok Tengah

Baiti, Khafidah Nur, Taun
Abstract: The phenomenon of bullying in educational settings involving children and adolescents is increasingly worrying because it has serious physical and psychological impacts on victims. This study aims to analyze the criminological… ogical perspective on children as perpetrators of bullying and to identify the criminogenic factors that influence this behavior. The method used is normative legal research with a case study approach and a conceptual approach, utilizing secondary data from legal literature, journals, and bullying cases at the Al-Azhar Janapria Islamic Boarding School in Central Lombok. The results indicate that bullying behavior can be explained through strain theory, differential association theory, social control theory, and labeling theory. Bullying is influenced by faulty social learning processes, weak social control, and the application of negative labels. Criminogenic factors include the social environment, the individual, peers, and the family. Prevention efforts need to be carried out comprehensively through synergy between families, schools, and the community to create a safe and violence-free educational environment.

Studi Kriminologis tentang Pengaruh Trauma Masa Kecil terhadap Pembentukan Kepribadian Psikopat

Purba, Audia Nerevalina, Taun
Abstract: Trauma masa kanak-kanak terbukti memiliki pengaruh signifikan terhadap pembentukan perilaku antisosial dan kepribadian psikopat di masa dewasa. Kajian ini menelaah keterkaitan antara pengalaman traumatis awal seperti kekerasan,… erasan, pengabaian, dan pelecehan dengan kecenderungan melakukan tindakan kriminal melalui lensa teori kriminologi modern, termasuk General Strain Theory (Agnew), teori temperamen (DeLisi & Vaughn), serta hasil penelitian tentang psikopati dan regulasi diri. Trauma berperan sebagai faktor “strain” yang memicu disfungsi emosional, gangguan empati, dan lemahnya kontrol impuls, yang bila tidak dimoderasi oleh ketahanan psikologis atau dukungan lingkungan, dapat berkembang menjadi pola perilaku kriminal dan sifat psikopat. Dengan demikian, pendekatan kriminologis kontemporer menekankan pentingnya intervensi dini yang berfokus pada pemulihan trauma dan penguatan kemampuan regulasi diri guna mencegah siklus kekerasan dan kejahatan yang berulang.

IMPLEMENTATION OF DEMOCRATIC LEADERSHIP STYLE IN THE PHARMACY INSTALLATION AT LATEMMAMALA HOSPITAL, SOPPENG

Andi Jenni Indriakati, Nur Achriaty Achmar, Rudy, Puji Rahmah
Abstract: This study aims to introduce and implement a visionary leadership style in the Pharmacy Installation of RSUD Soppeng as an effort to improve staff performance and rebuild staff trust. Visionary leadership emphasizes long-term… -term vision, innovation, and the leader’s ability to inspire and motivate staff to work toward shared goals. The target of this activity was the staff of the Pharmacy Installation at RSUD Latemmamala, who experienced a decline in overall trust due to leadership perceived as lacking firmness in directing the team. The methods employed included direct observation through workplace interactions, interviews with the head and staff of the Pharmacy Installation, and direct observation of real working conditions within the hospital environment. The proposed activities consisted of obtaining permission to conduct the program, organizing workshops or socialization sessions on the application of visionary leadership to support improvements in pharmaceutical service quality, documenting all stages of the activity, and preparing a comprehensive report containing observations, analysis, constraints, and recommendations for future activities. Overall, the results indicate that visionary leadership is highly effective in a dynamic work environment such as the Pharmacy Installation of RSUD Soppeng. The findings reveal a strong relationship between the implementation of visionary leadership and improvements in staff discipline, responsibility, and professionalism. Thus, the leader’s ability to clearly communicate a shared vision and inspire subordinates is a key factor in building a solid pharmacy team that is adaptive to change and oriented toward improving the quality of patient services at RSUD Soppeng.

PENGEMBANGAN ALAT DESTILASI SEDERHANA UNTUK PENGUATAN KAPASITAS PRODUKSI ASAP CAIR HERBAL ANTI DIABETES BERBASIS ARDUINO DENGAN KONTROL SUHU OTOMATIS   DI CV. MOGA PERMATA PERKASA

Gimelliya Saragih, Fauzatu arabica Yatasya Hasibuan, Abdul Aziz Rahmansyah, Yenny Sitanggang, Dejoi Situngkir, Said Hanief, Dimas Frananta, Evita Wahyu, Vivi Purwandari
Abstract: The limitations of conventional distillation technology hinder micro, small, and medium enterprises (MSMEs) from producing herbal products with consistent quality. This study aims to develop an Arduino-based distillation… system equipped with automatic temperature control to improve the production capacity and quality of herbal liquid smoke at CV Moga Permata Perkasa. The research methods include system design and fabrication, functional testing, operator training, and performance evaluation. The results demonstrate a 35% increase in production capacity and stable temperature control within a ±2°C range during the distillation process. These findings indicate that the developed system effectively enhances production efficiency and product consistency. Furthermore, the proposed technology is affordable, easy to operate, and has strong potential for implementation and replication among similar MSMEs.

Community Empowerment in the Landscaping of Gardens around Karo Traditional Houses to Support Cultural Ecotourism in Lingga Village

Mei Brilian Harefa, Dasrizal, Nurul Adha Sitorus, Egy Bremana Ginting, Junianty Dahnita Br Purba
Abstract: Lingga Village in Karo Regency, North Sumatra, is a cultural village that preserves the traditional architecture of the Karo people, particularly the Siwaluh Jabu traditional house, which reflects the community’s life philosophy,… philosophy, social order, and spirituality. The surrounding environment of these traditional houses remains poorly organized, with vacant land left unmanaged and declining awareness of cultural preservation, resulting in suboptimal utilization of the area’s aesthetic value, cultural function, and tourism potential. This community service program aims to arrange a cultural garden around the traditional houses while empowering the local community to manage the cultural landscape in a sustainable manner, with a focus on preserving cultural identity, improving environmental quality, and strengthening the local economy through the development of cultural tourism and agrotourism. The implementation method adopts a community-based participatory approach, carried out through several stages: site observation and mapping, focus group discussions, planning and designing the cultural garden, training and knowledge transfer, collective implementation of garden arrangement, as well as evaluation and documentation. The garden design integrates the orientation of the Siwaluh Jabu house, the cosmological meaning of space, ecological landscape principles, and the selection of local vegetation with symbolic, aesthetic, and economic value, organized into aesthetic, educational, and productive zones. The results of the program indicate the establishment of a well-arranged cultural garden rich in Karo cultural symbols, increased community capacity and participation, and the creation of a sustainable cultural landscape management model that functions as a “living laboratory” combining aesthetic, educational, economic, and spiritual roles. This model positions the community as the main actor and holds potential to be replicated in other cultural villages with similar characteristics.

PSIKOEDUKASI DIGITAL UNTUK PENINGKATAN KESEJAHTERAAN REMAJA DI ERA DIGITAL: STUDI PENGABDIAN PADA KOMUNITAS SEKOLAH

Siska Putri Belangi, Asmidar
Abstract: Pengmas ini bertujuan meningkatkan kesejahteraan psikologis remaja melalui psikoedukasi digital. Metode meliputi desain intervensi berbasis Emotional Regulation Training selama empat sesi daring yang diikuti oleh 40 remaja&#8230; ja usia 15–17 tahun. Evaluasi dilakukan melalui pre‑post test menggunakan Skala Well‑Being (SWEMWBS) dan kelompok diskusi terstruktur. Hasil menunjukkan peningkatan signifikan dalam skor well‑being (p < 0,05) serta respons positif terhadap penerapan coping strategies. Temuan ini menegaskan efektivitas pendekatan digital dalam membangun kesejahteraan remaja. Rekomendasi mencakup kebutuhan replikasi di sekolah dan komunitas remaja lainnya.

Pengaruh Terapi Familiar Auditory Sensory Training (FAST) Terhadap Tingkat Kesadaran Pasien Stroke di Ruang ICU RSUP Surakarta

Wahyuni, Niken Sari, Vitri Dyah Herawati, Etty Eriyanti
Abstract: Stroke merupakan penyakit neurologis yang dapat menyebabkan penurunan tingkat kesadaran. Pasien stroke dengan penurunan kesadaran dirawat di ruang Intensive Care Unit (ICU) dan memerlukan intervensi yang tepat untuk membantu&#8230; antu meningkatkan kesadaran. Terapi familiar auditory sensory training (FAST) dapat digunakan sebagai terapi stimulasi untuk merangsang aktivitas otak dan meningkatkan tingkat kesadaran menggunakan rekaman suara familiar bagi pasien. Mengetahui pengaruh terapi familiar auditory sensory training (FAST) terhadap tingkat kesadaran pasien stroke di ruang ICU RSUP Surakarta. Penelitian ini menggunakan desain kuantitatif pre-experimental pretest - posttest design one group without control group. Teknik pengambilan sampel menggunakan total sampling dengan responden sebanyak 21 pasien stroke. Instrumen penelitian menggunakan Glascow Coma’s Scale. Pengukuran tingkat kesadaran dilakukan sebelum dan setelah diberikan intervensi terapi familiar auditory sensory training (FAST). Analisa data menggunakan analisis univariat meliputi distribusi frekuensi dan tendensi sentral serta dilakukan analisis bivariat menggunakan uji Wilcoxon Signed-Rank. Hasil uji wilcoxon signed rank test didapatkan nilai p-value sebesar 0,041 < α 0,05 sehingga disimpulkan ada pengaruh terapi familiar auditory sensory training (FAST) terhadap tingkat kesadaran pasien stroke. Terapi familiar auditory sensory training (FAST) dapat meningkatkan tingkat kesadaran pasien stroke di ruang ICU RSUP Surakarta.