Abstract:Kelompok Informasi Masyarakat (KIM) serve as strategic partners of the government in disseminating information to the public, particularly in remote and rural areas. In the era of digital transformation, the role of KIM…
is increasingly crucial in promoting digital literacy to enhance access, understanding, and utilization of information technology among communities. This study aims to examine and optimize the role of KIM in improving digital literacy in Merauke Regency. A qualitative approach was employed, using data collection techniques such as observation, in-depth interviews, and document analysis with several active KIM groups in Merauke. The results show that although KIM holds great potential as agents of digital literacy, limitations in human resource capacity, technological infrastructure, and lack of training are the main challenges. Therefore, optimizing the role of KIM requires regular training, cross-sector collaboration, and regulatory and budgetary support from the local government. Thus, KIM can become key drivers in building an inclusive and competitive digital society in Merauke.
Abstract:This research aims to analyze the effectiveness of Minimum Service Standards (MSS) implementation at the Department of Population and Civil Registration (Disdukcapil) in Merauke Regency, South Papua Province. MSS are crucial…
cial instruments for guaranteeing community rights to quality basic services, including civil administration services. Despite their establishment, challenges persist in ensuring that services provided align with the stipulated standards. The research employed a descriptive qualitative approach, collecting data through in-depth interviews, observation, and document analysis. Key informants included the head of the department, service-providing staff, and representatives of community service users. The findings indicate that MSS implementation at Merauke Disdukcapil has generally been underway, though its effectiveness varies across service types. Some MSS indicators, such as service waiting times and cost certainty, have been well-met. However, challenges are still present in aspects like the availability of adequate human resources, sub-optimal socialization of MSS to the community, and the need for improved supporting infrastructure. Limited access to information and public understanding of service rights also act as inhibiting factors. Thus, the effectiveness of MSS at Merauke Disdukcapil can be enhanced through strengthening human resource capacity, improving facilities and infrastructure, and intensifying socialization efforts. This study recommends the necessity of regular evaluation and continuous improvement to ensure excellent civil administration services for all communities in Merauke.
Abstract:The Community Information Group (KIM) program is a strategic initiative by the Department of Communication and Information Technology of Merauke Regency to encourage active community participation in managing information…
and communication. This study aims to evaluate the effectiveness of the KIM program's implementation, covering aspects of planning, execution, and its impact on the community. The research method employed is a qualitative approach, with data collection techniques including interviews, observations, and document studies. The evaluation results indicate that the KIM program has positively contributed to improving community information literacy, particularly in rural areas. However, several challenges were identified, such as limited human resources, uneven technological infrastructure, and low community participation in certain activities. Therefore, strategic measures are needed, including enhancing the capacity of KIM members, expanding access to information technology, and optimizing synergy between local government, local communities, and other stakeholders. This study is expected to serve as a reference for developing a more effective and sustainable KIM program in the future.
Abstract:This research aims to analyze the strategies implemented by the Merauke Regency Communications and Information Service in developing internet networks to improve public services. This research uses qualitative research methods…
ethods and a descriptive analysis approach. Data collection techniques are observation, interviews, and documentation, with data analysis techniques using data reduction, data presentation, and conclusion. The analysis results found that although there has been progress in developing internet networks, challenges such as limited infrastructure and access speed still need to be overcome. This research recommends that the Communications and Information Service continue to invest in infrastructure, strengthen collaboration with service providers, and improve educational programs for the community. In this way, optimization of public services can be achieved, providing significant benefits for the people of Merauke Regency. The research results show three main strategies implemented: core strategy, customer strategy, and cultural strategy. The core strategy focuses on improving network infrastructure and security, with efforts to expand network coverage in remote areas. The strategy emphasizes customer and assistance service provision. Meanwhile, the cultural strategy seeks to build pleasing cooperation between the Communications and Information Service and the community and increase digital literacy.
Abstract:This study aims to analyze the implementation of e-Government in enhancing technology-based public services in Merauke Regency. The primary focus of this research is to identify the challenges and benefits derived from implementing…
mplementing the e-Government system across various local government agencies. The benefit of this research lies in providing recommendations for local governments to improve efficiency, transparency, and accountability in public services through the utilization of information technology.
The research problem addressed is how the implementation of e-Government in Merauke Regency can improve the quality of public services and what obstacles are encountered during its implementation. The research employs a qualitative approach with a case study design, where data is collected through interviews with local government officials, direct observations in several agencies implementing e-Government, and document analysis related to policies and system implementation.
The findings indicate that while the implementation of e-Government in Merauke has improved the accessibility and efficiency of public services, several challenges remain, including inadequate technological infrastructure, limited human resource capacity, and low levels of digital literacy among the population. However, positive outcomes were also noted, such as the reduction of bureaucracy, acceleration of service processes, and increased transparency in public administration management. This study recommends that the Merauke government strengthen technological infrastructure, provide continuous training for government officials, and raise public awareness regarding the importance of utilizing digital systems.
Keywords: e-Government, public services, information technology
Abstract:Abstract Bambu Pamali Village is one of the agencies in providing services to the community. Service is defined as a result/achievement by a person or group of people with efforts and abilities carried out in fulfilling…
g the wishes and needs of the community in order to increase community satisfaction. The purpose of this study is to determine the quality of service at the Bambu Pemali village office, Merauke Regency. The method used is a qualitative research method. Data collection techniques are observation, interviews, and documentation. The number of informants in this study is 8 people. Data analysis techniques consist of the data reduction stage, the data presentation stage, the conclusion making stage, and the verification stage. The results of the research on 5 (five) indicators that exist in the quality of public services in Bambu Pemali village are tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (guarantee), and emphaty (empathy). Based on the results of the above research, it can be concluded that the quality of service of the Bambu Pemali village office, Merauke Regency, has not been optimal in providing services to the community because there are still poor services and have not run optimally so that it has quite an effect on community satisfaction, the service is slow and not on time because the community is still confused in file management and employees are not able to provide clear information. Problems related to inadequate facilities and infrastructure at the Bambu Pemali Village Office, Merauke Regency, so that it can affect the performance of employees in providing services.
Keywords : Quality, Service, Village
Abstract:This research is motivated by the author's curiosity about how the role of the community in realising village independence. The purpose of this research is to find out the role of the community in realising village independence.…
endence. The method used in this research is qualitative research method with descriptive type. The data collection techniques in this research are observation, interview, and documentation. The data analysis technique used is interactive analysis consisting of three flows, namely: data reduction, data presentation, and conclusion drawing. Data validity checking is done by triangulation. Triangulation is the process of finding conclusions by rechecking from various angles. Based on the results of the research and discussion that: 1) The role of the community in realising the independence of Sukamulya Village, Baregbeg Sub-district, Ciamis Regency has not fully run optimally. 2) The obstacles faced by the community in realising the independence of Sukamulya Village, Baregbeg District, Ciamis Regency are lack of information and confirmation and lack of understanding and the same agreement 3) The efforts made in overcoming these obstacles are carried out by dialogue and deliberation and providing input to the village government so that information can reach the community.
Keywords: Community, Village Government, Village Independence
Abstract:This research examines the role of youth in supporting e-government in the era of digital-based government 5.0, highlighting how the younger generation can be the main agent in the digital transformation of government. In…
n this context, youth not only act as users of technology, but also as developers of innovations that support the efficiency, transparency, and responsiveness of public services. Secondary data collected through document searches of literature, journal articles, government reports, and other official documents form the basis of this research analysis. The descriptive-analytical qualitative method is used to describe and criticise various aspects of the role of youth in e-government. Case studies such as "LAPOR!" and "Qlue," as well as hackathon initiatives, show how youth directly contribute to the development of digital solutions. In addition, their participation in e-participation platforms such as "Musrenbang Online" shows active engagement in technology-based decision-making processes. Youth also play a role in digital literacy campaigns, helping less tech-savvy communities to utilise e-government services. Involvement in advocacy and research further underlines the potential of youth as a source of innovative ideas and solutions. The results of this study confirm that the contribution of youth in supporting e-government is significant and covers various aspects, from technology development, participation in policy processes, to education and advocacy. Thus, youth are the main key in accelerating the digital transformation of government, ensuring that technology can be maximally utilised to improve the quality of public services and meet the needs of society in the digital era 5.0.
Keywords: Youth, E-Government, Digital 5.0, Digital Transformation
Abstract:The aim of this research is to provide information and find solutions to the problems faced in developing youth organizations. There are factors discussed in detail in this work, apart from solving problems and developing…
g solutions for good change for Karang Taruna and Kesbangpol so that better communication can be built. It is hoped that this work can become a reference for youth organizations registered with Kesbangpol in the future. This research is qualitative research and uses the informant method (interviews). The research results show that there is still a lack of coordination between Kesbangpol and Karang Taruna in Merauke Regency, so that there is still a large discontinuity between the two components that must be connected.
Abstract:Peneltian tentang Sistem Absensi Berbasis Digital Dalam Meningkatkan Disiplin Pegawai Pada Dinas Pendapatan Daerah Bagian Sekretariat Kabupaten Merauke bertujuan untuk Mendeskripsikan sistem absensi berbasis digital dalam…
m meningkatkan disiplin kerja di Dinas Pendapatan Daerah Kabupaten Merauke Bagian Sekretariat. Penelitian ini menggunakan metode penelitian kualitatif deskriptif eksploratif dan sistem pengumpulan data dengan melakukan observasi dan wawancara. Hasil yang diperoleh dari penelitian ini adalah Dinas Pendapatan Daerah menerapkan sistem absensi digital dengan menggunakan aplikasi E-NTAGO. Penerapan sistem absensi berbasis digital dalam hal ini aplikasi E-NTAGO di Dinas Pendapatan Daerah Bagian Sekretariatan Kabupaten Merauke terbukti meningkatkan kedisiplinan pegawai, khususnya dalam hal ketepatan waktu hadir dan pulang. Sistem absensi berbasis digital mempermudah proses pencatatan kehadiran secara otomatis dan akurat, sehingga meminimalkan kecurangan serta meningkatkan akuntabilitas karena Adanya pengawasan real-time melalui sistem digital menciptakan efek psikologis yang mendorong pegawai untuk lebih bertanggung jawab terhadap jadwal kerja mereka, dan adanya efisiensi administrasi karena data kehadiran dapat langsung digunakan untuk kebutuhan evaluasi kinerja dan penggajian. Hasil darti temuan ini diharapkan dapat menjadi solusi konkret dalam meningkatkan kedisiplinan pegawai melalui pemanfaatan teknologi dan menjadi dasar untuk menyusun kebijakan kepegawaian yang lebih berbasis data dengan memanfaatkan sistem E-NTAGO di lingkungan Pemerintahan