Abstract:Feelings of inferiority represent a significant psycho-social issue for individuals, often leading to difficulties in decision-making, hesitancy, a lack of assertiveness, withdrawal, and heightened emotional sensitivity.…
These challenges are particularly prevalent among adolescents, who frequently compare themselves to others in their environment. Body dissatisfaction emerges when adolescents compare their actual body to an idealized version and struggle to accept their current appearance. One factor influencing body dissatisfaction is self-compassion, which can either mitigate or exacerbate these feelings. This study aims to investigate the relationship between self-compassion and body dissatisfaction among students of the Faculty of Psychology at Bhayangkara University Jakarta Raya. Using convenience sampling, 100 students participated in the study. The findings indicate a significant negative correlation between self-compassion and body dissatisfaction, with a correlation coefficient of r = -0.803*** and p = 0.000 (p < 0.05).
Abstract:This article aims to explore and understand how Generation Z in Medan responds to and interacts with music broadcasted by Radio Prambors, a popular radio station among young people. This study is crucial for identifying…
the dynamics between the musical preferences of the younger generation and the way radio content is presented in the digital era, as well as its implications for broadcasting strategies. Using a qualitative approach, this research involves in-depth interviews, observations, and document analysis to gather data from Generation Z listeners. Content analysis is used to interpret audience reactions to the music programming, with a source triangulation approach to enhance data validity, combining interviews, social media content analysis, and listener surveys. The research findings reveal three categories of audience reception: hegemony, where listeners fully accept the music choices presented; negotiation, where listeners are satisfied but offer suggestions for a more diverse genre presentation; and opposition, where some less featured music genres cause dissatisfaction among listeners. Furthermore, the interaction between listeners and the radio station shows that Radio Prambors Medan functions not only as a music provider but also as a mediator in a broader communication network that influences the musical tastes and preferences of its listeners. The discussion in this study integrates Manuel Castells' Network Society theory to explain how social and digital networks affect media consumption and interaction among Generation Z, highlighting the crucial role of digital technology adaptation in radio programming strategies. By understanding these dynamics, Radio Prambors Medan can more effectively craft strategies that appeal to its listeners, ultimately maintaining its relevance in the rapidly changing media landscape. The recommendations resulting from this study emphasize the importance of broader digital technology use and more intensive social media interaction to enhance listener engagement and enrich their listening experience.
Abstract:The aim of this research was to examine the relationship between body shape dissatisfaction and self-confidence among female students at SMAN 1 Cikampek. This research was conducted on class X students of SMAN 1 Cikampek,…
, totaling 162 students. The sampling method used was random sampling. The measuring instrument used is a scale of self-confidence and dissatisfaction with body shape based on the Likert scale model. Validity and correlation tests use product moment with a significance level of 0.05. To test the validity, rit is used. The self-confidence scale consists of 25 valid items with a validity coefficient ranging from 0.395 – 0.908 and a reliability coefficient of 0.920 (>0.9), very reliable criteria. The body shape dissatisfaction scale consists of 19 valid items with a validity coefficient ranging from 0.313 – 0.719 and a reliability coefficient of 0.780. The results of the two variable correlation tests show a negative relationship between body shape dissatisfaction and self-confidence with a bivariate coefficient of Rˣʸ=-0.335 with p=0.000 (p<0.05). Thus, Ha is accepted and H0 is rejected. Based on the research results, it can be concluded that there is a relationship between form dissatisfaction and self-confidence in a negative direction for class X female students at SMAN 1 Cikampek.
Abstract:The direct cash assistance (BLT) program was implemented as a response to the increase in world fuel prices at that time, and the main aim of this program was to help poor people continue to meet their daily needs for welfare.…
lfare. The BLT program is a priority for the central government and regional governments by selecting potential recipients and distributing the Direct Cash Assistance program to regions selectively and objectively to avoid public dissatisfaction and causing injustice during the implementation process. This BLT program is expected to be able to improve the welfare of the poor in Indonesia, especially in North Morowali Regency. To find out how the BLT program policy was implemented in North Morowali Regency, researchers used Edward III's theory to look at aspects of communication, disposition, resources, and bureaucratic structure. This research uses a qualitative method with a descriptive approach. Data collection methods are carried out through observation, direct interviews, and documentation. The informant selection technique uses a purposive technique. From field research, the BLT program has contributed to the economic lives of poor communities in North Morowali Regency, especially pregnant women and schoolchildren. Implementation of the Family Hope Program (BLT) policy in North Morowali district has not been effective. There are still shortcomings in several aspects. Among them is the resource aspect; the resource aspect in question is human resources. This is because there are still several field assistants (PKH assistants) in certain villages who do not have adequate qualifications, which has an impact on implementation. The second aspect is the bureaucratic structure. Which is related to standard operating procedures. Other aspects that have been implemented well are the communication aspect and the disposition aspect.
Abstract:This study aims to analyze the application of spiritual quality in cupping and ruqyah services and identify strategies for improving spiritual quality implemented at the Soreang Branch of the Bekam Ruqyah Center. The problems…
blems identified were customer dissatisfaction related to limited service space and a less than optimal religious atmosphere that affected comfort during therapy. This study used a descriptive qualitative approach with data collection techniques through in-depth interviews, participant observation, and documentation. While data validity was strengthened by triangulation of sources, methods, and theories with the help of NVivo 12 software and supplemented with a SWOT analysis. The results showed that the implementation of spiritual quality improvement was carried out by the presence of Islamic values, maintaining cleanliness, reciting prayers, and the therapist's empathetic attitude were important factors in fostering a sense of calm and comfort in customers. Implementing strategies for improving spiritual quality through therapist training, implementing SOPs based on Islamic law, and creating a supportive spiritual environment. However, limited service facilities and infrastructure still need to be addressed for improvement. Therefore, this study as a whole confirms that service quality that connects spiritual and physical aspects holistically contributes significantly to customer satisfaction.
Abstract:Nursing Service Quality and Patient Satisfaction have a close relationship in determining patient response to service . Patient satisfaction and dissatisfaction responses depend on the service provided by the nurse. This…
research uses a descriptive design with a quantitative approach . cross-sectional. in the emergency installation of dr. Hasri Ainun Habibie Hospital, the number of respondents was 60 with the sampling technique in this study using Accidental sampling. . Quality of Nursing Services in the Emergency Installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province Most of them provide maximum services with the Good category as many as 29 respondents (48.3%). and Patient Satisfaction in the Emergency Installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province Most of them were also satisfied with 36 respondents (60.0%), but most of them were still dissatisfied with 24 respondents (40.0%). The results of the Chi-square statistical test obtained a significant value or p-value (0.000) lower than the significant standard of 0.05 or (p <α), then Ho was rejected and H1 was accepted, which means there is a relationship between the quality of nursing services and patient satisfaction in the emergency installation of Dr. Hasri Ainun Habibie Hospital, Gorontalo Province.
Abstract:Efficient queue management is a major challenge in public services, including in Cibeunying District. Traditional manual systems often lead to unorganized queues, long waiting times, and public dissatisfaction. This study…
y aims to design and implement a more modern and structured technology-based queue numbering system. The system is designed as a web-based application that allows users to take queue numbers directly on-site or via mobile devices. Additionally, the system is equipped with an automatic call feature, where if a number is not present after two calls, the next number is automatically called. The implementation results show that this system can improve service efficiency, reduce waiting times, and provide a more convenient experience for the community. With this system, the Cibeunying District can significantly optimize the quality of its public services.
Abstract:Abstract: The selection process of sub-district Panwaslu members in Bawaslu Asahan Regency often lacks transparency and objectivity, leading to dissatisfaction and reduced public trust. The absence of clear criteria and…
weighting further complicates the process, making it less fair and less suited to field needs. To address this, a web-based Decision Support System (DSS) was developed using the TOPSIS method. The study focused on five sub-districts with the highest number of registered voters: Air Batu, Air Joman, Kisaran Barat, Kisaran Timur, and Pulau Rakyat. Selection criteria included understanding of vision and mission, motivation, integrity, supervisory experience, knowledge of local wisdom, and communication and teamwork skills. Data were collected through interviews, documentation, and questionnaires to obtain candidate scores. The DSS processed the data objectively and produced rankings based on preference values. Results showed that Syahputra from Air Batu achieved the highest score (1000) and ranked first. System testing with the black box method confirmed all features functioned properly. This DSS improves efficiency, accuracy, and transparency, offering Bawaslu a reliable technological solution for selecting competent and high-integrity Panwaslu members.
Keywords: DSS; TOPSIS; bawaslu; sub-district election supervisory commitee; selection
Abstrak: Kurangnya transparansi dan objektivitas dalam seleksi anggota Panwaslu Kecamatan di Bawaslu Kabupaten Asahan menimbulkan ketidakpuasan dan menurunkan kepercayaan publik. Selain itu, belum adanya sistem terstruktur dalam menentukan kriteria serta bobot penilaian menyebabkan proses seleksi kurang adil dan sulit menyesuaikan kebutuhan lapangan. Untuk menjawab permasalahan tersebut, penelitian ini merancang dan membangun Sistem Pendukung Keputusan (SPK) berbasis web dengan metode Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Penelitian dilakukan pada lima kecamatan dengan jumlah Daftar Pemilih Tetap (DPT) terbanyak, yaitu Air Batu, Air Joman, Kisaran Barat, Kisaran Timur, dan Pulau Rakyat. Kriteria yang digunakan meliputi pemahaman visi-misi, motivasi, integritas, pengalaman pengawasan pemilu, pengetahuan kearifan lokal, serta kemampuan komunikasi dan kerja sama. Data kandidat diperoleh melalui wawancara, studi dokumentasi, dan kuesioner yang kemudian diolah oleh sistem untuk menghasilkan peringkat secara objektif. Hasil penelitian menunjukkan Syahputra dari Kecamatan Air Batu memperoleh nilai tertinggi sebesar 1000 dan ditetapkan sebagai kandidat terbaik. Pengujian dengan metode black box membuktikan seluruh fitur berjalan sesuai fungsi. Sistem ini diharapkan dapat meningkatkan efisiensi, akurasi, dan transparansi seleksi, serta menjadi solusi teknologi bagi Bawaslu dalam menentukan anggota Panwaslu yang kompeten dan berintegritas.
Kata kunci: SPK; TOPSIS; bawaslu; panwaslu kecamatan; seleksi
Abstract:Abstract : Service quality reflects how well visitors' expectations are fulfilled based on their actual experiences. The Dinas Perpustakaan dan Kearsipan Kabupaten Asahan has made efforts to provide good services, but observations…
servations reveal some dissatisfaction. Visitors expressed concerns over the incomplete book collection, inadequate handling of complaints, and inaccurate services. To address these issues, the Service Quality approach was employed to evaluate the gap between visitors’ perceptions of the services they received and their expectations. The SERVQUAL method was used to analyze five service dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The results showed negative gaps in Empathy (-0.4), Reliability (-0.3), and Assurance (-0.2), which indicate areas for improvement. Conversely, Tangibles and Responsiveness had positive gaps, showing visitor satisfaction with these aspects. These findings provide valuable insights for the library to identify areas that require improvement in order to enhance service quality in the future.
Keywords: mysql; php; service quality; service satisfaction level
Abstrak : Kualitas layanan mencerminkan seberapa baik harapan pengunjung terpenuhi berdasarkan pengalaman nyata mereka. Dinas Perpustakaan dan Kearsipan Kabupaten Asahan telah berusaha memberikan layanan yang baik, namun observasi menunjukkan adanya beberapa keluhan. Pengunjung merasa tidak puas dengan koleksi buku yang tidak lengkap, penanganan keluhan yang kurang optimal, dan pelayanan yang kurang tepat. Untuk mengatasi masalah ini, digunakan pendekatan Service Quality yang mengevaluasi gap antara persepsi pengunjung terhadap layanan yang diterima dengan harapan mereka. Metode SERVQUAL digunakan untuk menganalisis lima dimensi layanan: Bukti Fisik, Kehandalan, Daya Tanggap, Jaminan, dan Empati. Hasil pengujian menunjukkan adanya gap negatif pada dimensi Empati (-0,4), Kehandalan (-0,3), dan Jaminan (-0,2), yang memerlukan peningkatan. Sebaliknya, dimensi Bukti Fisik dan Daya Tanggap menunjukkan gap positif, menandakan pengunjung merasa puas dengan aspek-aspek ini. Hasil ini memberikan wawasan penting bagi pihak perpustakaan dalam mengidentifikasi area yang perlu diperbaiki untuk meningkatkan kualitas layanan ke depan.
Kata Kunci : mysql; php; service quality; tingkat kepuasan layanan
Abstract:Abstract: Toko Arif Jaya is a convenience store located at Jl. Protokol, Binjai Serbangan, Kec. Air Joman. The store was established in 2016 by its owner, Mr. Muhammad Nur Arifin. It offers various necessities, such as office…
ffice supplies, household items, toys, and other essential goods. The main issue faced by the store is that the inventory often falls short, leading to stockouts, which disappoints customers and decreases sales. This problem can be attributed to various factors, one of which is the efficiency of the supply chain. A smooth supply chain is crucial for a business that distributes goods. Toko Arif Jaya often faces stock shortages, which result in customer dissatisfaction and a decline in sales. To address this issue, it is proposed to implement Supply Chain Management (SCM) using PHP and MySQL technologies. This system is designed to facilitate real-time inventory control, ensuring better product availability and enhancing customer satisfaction. With this SCM, Toko Arif Jaya can respond to market demand more quickly and accurately, reduce the risk of stockouts, and optimize inventory management. Currently, if the store's inventory is low or out of stock, Toko Arif Jaya still uses the traditional method of contacting suppliers through WhatsApp to restock. Based on the above problems, a system will be developed to assist the store owner and suppliers in controlling inventory data by implementing Supply Chain Management using PHP programming language and MySQL database. The implementation of the Supply Chain Management method will facilitate real-time inventory monitoring for both suppliers and store owners, thereby ensuring efficient distribution of goods to end-users.
Keywords: Supply Chain Management; Goods Inventory; Arif Jaya Store
Abstrak: Toko Arif Jaya adalah toko serba ada yang beralamat di Jl. Protokol, Binjai Serbangan, Kec. Air Joman. Toko ini telah berdiri sejak tahun 2016 oleh pemiliknya yaitu Bapak Muhammad Nur Arifin. Toko tersebut menyediakan kebutuhan seperti alat tulis kantor, perlengkapan rumah tangga, mainan dan kebutuhan lainnya. Permasalahan yang ada pada toko tersebut adalah persediaan barang sering kali tidak mencukupi yang menyebabkan kehabisan stok di toko sehingga mengecewakan pelanggan dan mengurangi penjualan. Hal ini dapat disebabkan oleh berbagai faktor, salah satunya ialah kelancaran rantai pasokannya. Kelancaran rantai pasokan ini menjadi hal yang sangat penting bagi sebuah perusahaan yang menyalurkan barang. Toko Arif Jaya menghadapi masalah kekurangan stok barang yang sering kali menyebabkan kekecewaan pelanggan dan penurunan penjualan. Untuk mengatasi masalah ini, diusulkan penerapan Supply Chain Management (SCM) menggunakan teknologi PHP dan MySQL. Sistem ini dirancang untuk mempermudah kontrol persediaan barang secara real-time, sehingga memastikan ketersediaan produk yang lebih baik dan meningkatkan kepuasan pelanggan. Dengan SCM ini, Toko Arif Jaya dapat merespons permintaan pasar lebih cepat dan akurat, mengurangi risiko kekurangan stok, dan mengoptimalkan pengelolaan inventaris. Selama ini jika persediaan barang pada toko telah berkurang atau sampai kehabisan, Toko Arif Jaya masih menggunakan cara lama dalam menghubungi pihak supplier yang terkait melalui whatsapp untuk memasok barangnya lagi. Berdasarkan permasalahan di atas maka akan dibangun sistem yang dapat membantu pemilik toko serta supplier dalam mengontrol data persediaan barang dengan menerapkan Supply Chain Management menggunakan bahasa pemrograman PHP dan database MySQL. Hasil penerapan metode Supply Chain Management akan memudahkan pihak supllier dan pemilik toko dalam mengetahui persediaan toko secara realtime sehingga kegiatan penyaluran barang kepada pemakai akhir.
Kata kunci: Supply Chain Management; Persediaan Barang; Toko Arif Jaya