Abstract:This study aims to analyse the implementation of bureaucratic reform and its impact on public service transparency in Indonesia. Through a qualitative approach with a literature review, this study found that bureaucratic…
reforms carried out through organisational restructuring, simplification of procedures, strengthening human resources, and the use of information technology have encouraged the creation of more open and accountable public services. The digitisation of services and the public complaints system expanded public access to information and increased participation in service oversight. The results show that public service transparency has improved significantly, although challenges remain in terms of apparatus resistance and infrastructure limitations. Thus, bureaucratic reform plays an important role in realising governance that is transparent, efficient and responsive to the needs of society.
Abstract:This research aims to analyse the process and impact of restructuring at PT Adhya Tirta Batam (ATB). This research uses qualitative research. Data collection is done through direct observation and documentation. The analysis…
ysis technique used to analyse the process and impact of restructuring that occurred at PT Adhya Tirta Batam (ATB) was Strength, Weakness, Threat, and Threat (SWOT) analysis. The results of the analysis of the process and impact of restructuring that occurred at PT Adhya Tirta Batam (ATB) are: 1) Process Analysis: Since ATB underwent restructuring, ATB has continued to improve its performance to become one of the best water companies in Indonesia. Even though ATB's performance is not only recognised nationally but also internationally, 2) Impact Analysis: After restructuring, the quality and performance of the company have improved. Since 2010, ATB's water leakage rate has continued to decline, with an average of 15.28% per year. This is supported by the company's innovation strategy related to the use of appropriate technology to detect water pipes owned by ATB.
Abstract:This study examines the resolution of non-performing financing in Islamic financial institutions, which have experienced significant growth but are confronted with increasing risks of non-performing financing (NPF) that…
may undermine institutional stability and public trust. The research problem focuses on the suboptimal mechanisms for resolving problematic financing, the existence of a gap between legal norms and their practical implementation, and the lack of integration of philosophical approaches within the framework of Islamic economic law. This study aims to analyze resolution mechanisms from the perspective of Islamic economic law, identify the factors contributing to the normative–practical gap, and formulate a more comprehensive and equitable resolution model. The method employed is normative juridical, utilizing statutory and case approaches, with secondary data analyzed qualitatively through deductive reasoning. The findings indicate that the resolution of non-performing financing is still predominantly characterized by restructuring measures that are administrative in nature and fail to address root causes, while litigation pathways remain relatively ineffective due to procedural and substantive constraints. The disparity between legal norms and practice suggests that legal implementation has not fully reflected the principles of substantive justice. The study concludes by emphasizing the necessity of reconstructing resolution mechanisms through the integration of normative, empirical, and philosophical dimensions. The novelty of this research lies in the development of a maqāṣid al-sharī‘ah-based resolution model that offers a holistic approach oriented toward justice, public welfare, and the balance of interests, thereby providing more effective, contextual, and sustainable solutions within the Islamic financial system in Indonesia.