Search Articles & Publications

Showing 29 articles found for "Artha"

EXAMINING THE DRIVERS OF E-LOYALTY: THE INTERPLAY OF DISCOUNT FRAMING, BRAND REPUTATION, AND DIGITAL SATISFACTION IN FOOD DELIVERY APPLICATIONS

Sari, Niken Permata, Artha, Bhenu, Julyen, Ade Maryam
Abstract: This study aims to examine the influence of discount framing, brand reputation, e-satisfaction, and e-loyalty on the use of online food delivery applications. The study employs a quantitative approach using survey methods… s and hypothesis testing with SEM-AMOS version 23. The population of this study consists of users of online food delivery applications across Indonesia, with the unit of analysis being individuals. Data for this study were obtained from 135 respondents who filled out an online questionnaire based on a purposive sampling method. The results of the study indicate that discount framing has a positive effect on brand reputation and e-satisfaction. Brand reputation positively affects e-satisfaction. E-satisfaction positively impacts e-loyalty. This indicates that the higher the discount framing, the better the brand reputation and e-satisfaction for ordering food. Furthermore, the better the brand reputation, the higher the e-satisfaction, and the higher the e-satisfaction, the better the e-loyalty in ordering food through online food delivery applications. The implications of these results for application owners are to understand the influence of discount framing, brand reputation, e-satisfaction, and e-loyalty, so they can formulate strategies and policies related to these factors. Meanwhile, the implication for application users is that they can use applications that offer discount framing that suits their needs.

PERAN KESADARAN SPIRITUAL DAN ETIKA LINGKUNGAN DALAM PENGELOLAAN SAMPAH DI PANTAI MARTHAFONS

Atarwaman, Rita J D, Zahra, Zahra, Nusaaly, Veni Adriana, Billah, Riska Salsa, Rumodar, Najla Nazia, Rahmadani, Dira, Efendi, Rafika Eka Devi, Taniwel, Rahel Falensya
Abstract: Penumpukan sampah di kawasan wisata pesisir masih menjadi permasalahan lingkungan yang serius karena berdampak terhadap kualitas ekologi, kesehatan masyarakat, kenyamanan pengunjung, dan keberlanjutan aktivitas wisata lokal.… kal. Pantai Marthafons yang terletak di Desa Poka, Kecamatan Teluk Ambon, Kota Ambon, merupakan salah satu kawasan wisata pesisir yang menghadapi persoalan sampah secara berulang akibat aktivitas pengunjung, limbah rumah tangga, serta sampah kiriman yang terbawa arus laut. Penelitian ini bertujuan untuk menganalisis peran kesadaran spiritual dan etika lingkungan dalam membentuk perilaku masyarakat terhadap pengelolaan sampah di Pantai Marthafons. Penelitian ini menggunakan pendekatan kualitatif deskriptif. Data dikumpulkan melalui observasi langsung dan wawancara semi-terstruktur dengan informan kunci yang memahami kondisi lingkungan pantai. Data dianalisis melalui reduksi data, klasifikasi temuan, interpretasi, dan penarikanklasifikasi temuan, interpretasi, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa kesadaran spiritual mendorong sebagian masyarakat memandang pelestarian lingkungan sebagai tanggung jawab moral dan religius terhadap ciptaan Tuhan. Etika lingkungan juga memperkuat kesadaran masyarakat untuk tidak membuang sampah sembarangan dan berpartisipasi dalam kegiatan pembersihan pantai. Namun, pengelolaan sampah masih terkendala oleh keterbatasan fasilitas, partisipasi masyarakat yang belum merata, serta sampah kiriman dari arus laut. Penelitian ini menyimpulkan bahwa kesadaran spiritual dan etika lingkungan dapat menjadi modal sosial penting dalam memperkuat pengelolaan sampah pesisir secara berkelanjutan.

Analysis of Production Optimization Strategy to Increase The Capacity of Kamumu Kimpul Chips at UD. Sona Gunungsitoli Idanoi

Harefa, Yantonius, Kakisina, Sophia Molinda, Gea, Jeliswan Berkat Iman Jaya, Mendrofa, Martha Surya Dinata
Abstract: The fast food industry continues to grow as the public's need for practical products, including Kamumu Kimpul chips, increases. However, small business actors such as UD. Sona in Gunungsitoli Idanoi faces obstacles in production… oduction due to the use of traditional methods, limited equipment, and lack of optimal management. This condition has an impact on delays in meeting demand, increasing production costs, and declining competitiveness. Therefore, a production optimization strategy is needed to improve product capacity, efficiency, and quality. This study aims to analyze the production optimization strategy implemented by UD. Sona, formulate a capacity building strategy, as well as identify obstacles and solutions that can be done. The results of the research are expected to be practically useful for business actors in production management, as well as make a theoretical contribution to the development of production management science in MSMEs. The research method uses a descriptive qualitative approach. Data was obtained through interviews with owners, employees, and customers, supplemented by observation and documentation. Data analysis is carried out through reduction, presentation, and inductive conclusions, so as to be able to describe the real conditions of the business and develop the right optimization strategy. The results of the study show that UD. Sona has made efforts such as setting up production flows and scheduling planning. However, limited machinery, unstable supply of raw materials, and marketing that has not been maximized are still obstacles. Consumers rate the product as good quality, but its availability has not been consistent. Suggested strategies include the implementation of lean production, improvement of inventory management, and the use of production technology

The Effect of Raw Material Inventory Management On Work Productivity of PT. Kss (Karunia Sejahtera Sejati) Nias Branch

Halawa, Alfonsus, Gea, Jeliswan Berkat Iman Jaya, Mendrofa, Martha Surya Dinata, Zebua, Serniati
Abstract: This study aims to determine the Effect of Raw Material Inventory Management on Work Productivity of PT. KSS (Karunia Sejahtera Sejati) Nias Branch. The research method used is a quantitative approach. The sample in this&#8230; study amounted to 31 respondents. Data collection techniques were carried out through the distribution of questionnaires and documentation. Data analysis techniques used simple linear regression analysis, classical assumption tests, coefficient of determination tests and t-tests with the help of the SPSS version 25 statistical application. The R2 Determination Test that has been carried out obtained the result that the R2 value is 0.620. This shows that the Raw Material Inventory Management variable (X) can explain Work Productivity (Y) by 62%, while the remaining 38% is explained by other factors not covered in this study. Based on the data analysis, it shows that simultaneously the Raw Material Inventory Management variable has a positive and significant effect on Work Productivity with a significance of 0.000 <0.05 and the T-value obtained is 6.877> 1.696 so that it can be concluded that Ha is accepted and has an effect on the dependent variable of Work Productivity (Y). The conclusion of this study is that the Raw Material Inventory Management variable partially or simultaneously has an effect on Work Productivity and it is recommended that PT. KSS (Karunia Sejahtera Sejati) provide increased competency and understanding of employees regarding inventory management that is very necessary so that they are able to carry out their tasks more efficiently and effectively, so that work productivity increases. Periodic training and socialization regarding inventory management and its relationship to work productivity must continue to be carried out.

Optimization of Teak Wood Raw Material Inventory Using The EOQ Method at UD Gemilang, Gunungsitoli City

Hulu, Ronald Berkat Yustin, Mendrofa, Martha Surya Dinata, Kakisina, Sophia Molinda, Gea, Jeliswan Berkat Iman Jaya
Abstract: This study highlights the problem of managing teak wood raw materials in the form of boards at UD Gemilang, Gunungsitoli City. The company often experiences shortages or excess inventory due to a conventional ordering system&#8230; stem that is not based on optimal demand calculations. This inefficiency causes wasteful costs and disrupts the smooth production process. The main objective of this study is to analyze current inventory management and apply the EOQ (Economic Order Quantity) method to determine the optimal order quantity, as well as evaluate its impact on cost efficiency and production operations. The EOQ method is expected to be a systematic and rational solution for managing inventory more efficiently. This study uses a descriptive quantitative approach. Data were collected through direct interviews with business owners and documentation of raw material purchasing and usage reports for 2024. The analysis was conducted using the EOQ formula to calculate the optimal order quantity, ordering costs, storage costs, safety stock, reorder point, and total inventory cost (TIC). The analysis results show that the optimal order quantity for teak wood raw materials is 282 boards, with an ordering frequency of 6 times a year. This number is more efficient than the actual ordering system which is carried out monthly without a fixed calculation. The recommended safety stock is 22 boards, with a Reorder Point (ROP) of 36 boards. The implementation of the EOQ method successfully reduced total inventory costs from Rp6,768,000 to Rp3,496,800.

Analysis of Promotion Mix and Place in Increasing Sales at Murai Coffee Gunungsitoli

Farasi, Wildan Syariah, Zebua, Serniati, Mendrofa, Martha Surya Dinata, Zalukhu, Yuterlin
Abstract: This research is motivated by the phenomenon of cafe business competition in Gunungsitoli City, which demands effective marketing strategies, particularly in the utilization of promotional mixes and business location selection.&#8230; ection. The purpose of the study is to analyze how promotional mixes and location aspects play a role in increasing sales at Murai Coffee Gunungsitoli. The research method used is a qualitative approach with data collection techniques through interviews, observation, and documentation. The research informants consisted of the owner, employees, and customers of Murai Coffee. Data were analyzed using the Miles and Huberman model, which includes data reduction, data presentation, and conclusion drawing. The results show that Murai Coffee has implemented promotional strategies such as simple advertising, sales promotions, personal selling, public relations, and direct marketing that gradually increase customer interest. Meanwhile, the location factor, although not located in the city center, still provides sales opportunities through a comfortable atmosphere and quality service. However, challenges are still found in the comfort aspect, such as noise from outside and hot room temperatures, so that improvements to supporting facilities are needed. This research is useful for Murai Coffee in designing more optimal promotional strategies and location arrangements, for Nias University as a contribution to the development of marketing science, and as a reference for future researchers who want to study marketing strategies in the culinary sector.

Production Optimization Through the Material Requirement Planning (MRP) Method in The Nias Tofu Product Business in Onomamolo Village I Lot

Mendrofa, Solfin Desmeni, Zebua, Serniati, Mendrofa, Martha Surya Dinata, Gea, Jeliswan Berkat Iman Jaya
Abstract: The main objective of this study is to compare and analyze the effectiveness of the MRP (Material Requirement Planning) method in optimizing raw material inventory management in the Nias Tofu business. This study uses a&#8230; mixed method. Primary data in this study were obtained directly from the Nias Tofu business through observations and interviews, while secondary data were obtained from the company in the form of production data from the Nias Tofu Product business in 2024. Data analysis was conducted using descriptive analysis techniques and the steps taken in the method analysis.MRP. According to the analysis results, the 2024 soybean raw material purchasing and demand data using the conventional method showed a shortage of raw materials of 14,200 kg with an order frequency of 14 times. Inventory management experienced inefficiencies, namely storage costs of IDR 1,600,000 and ordering costs of IDR 400,000, and raw material shortages still occurred, while the application of the MRP method resulted in order planning with an order frequency of 6 times, a fixed order quantity of 16,784 kg, and a much lower total inventory cost of IDR 335,160. The implementation of the MRP method has proven successful in eliminating raw material shortages and reducing operational costs so that the production process runs more smoothly and efficiently. This study proves that the application of MRP is effective in managing raw materials and optimizing production in the Nias Tofu business, making a significant contribution to smooth production and inventory cost efficiency.

Work Life Balance of Female Employees Across Generations in Indonesia

Joeliaty, Marthalina, Firmansyah, Yayan, Muhammad, A Fadel
Abstract: This study explores work-life balance among female government employees across generations, with a focus on gender-related challenges. Women are hypothesised to face imbalances due to dual roles at work and home. Using a&#8230; phenomenological approach and descriptive quantitative analysis, the study finds that Indonesian women across generations generally experience moderate work-life balance. Notably, Baby Boomers (60–78 years) and Generation Z (12–27 years) report higher balance, while Generation X (44–59 years) and Millennials (28–43 years) face lower balance due to simultaneous career and family responsibilities. The study offers generationally tailored suggestions, although results may not generalise to women in sectors like banking or private industry. Implications include the need for organisations to act as facilitators, supporting female employees to ensure psychological well-being and sustained performance.

Burnout as Mediateer of The Influence of Organizational Support and Family Support on Job Stress at KSPPS Tunas Artha Mandiri

Ketut Bayu Tresna Prasetya, Budi Eko Soetjipto, Sopiah
Abstract: The purpose of this study is to investigate the effects of organizational and family support on work stress among female employees at KSPPS Tunas Artha Mandiri, as well as to examine the role of burnout as a mediator between&#8230; ween these variables. The study aims to provide a better understanding of the factors that influence work stress among female workers, in order to provide recommendations for improving employee well-being and company productivity. The population of the study consists of 641 female employees in the company. The method used is a quantitative approach and path analysis. The results show that organizational support has a negative and significant effect on burnout, while family support has a positive and significant effect on burnout. Both organizational and family support have a negative and significant effect on work stress. Burnout has a positive and significant effect on work stress but does not mediate the effects of organizational and family support on work stress

IMPLEMENTASI LOGISTIK KEMANUSIAAN DAN PENGABDIAN MASYARAKAT BERBASIS BUDAYA MELALUI DISTRIBUSI MAKANAN GRATIS

Permatasari, Intan, Artha, Bhenu, Zulfan, Alfin Orlando
Abstract: Amanat konstitusional "Tri Dharma Perguruan Tinggi" mewajibkan institusi pendidikan tinggi di Indonesia untuk mengintegrasikan pendidikan, penelitian, dan pengabdian kepada masyarakat guna menjembatani wacana teoretis dengan&#8230; ngan realitas sosial. Penelitian ini mengkaji program distribusi makanan yang diselenggarakan oleh Program Studi Teknik Industri Universitas Widya Mataram (UWM) sebagai penerapan praktis dari logistik kemanusiaan. Dengan menggunakan pendekatan Participatory Action Research (PAR), program ini secara aktif melibatkan mahasiswa di setiap tahap, mulai dari identifikasi masalah hingga refleksi. Prinsip-prinsip teknik industri, khususnya logistik kemanusiaan, efisiensi distribusi, dan ergonomi lingkungan, diterapkan untuk mengelola distribusi paket dan memastikan keselamatan lalu lintas di Jalan Tatabumi Selatan yang padat kendaraan. Hasil dari pelaksanaan pada tanggal 13 Maret 2025 menunjukkan bahwa penggunaan Titik Distribusi Terpusat (Centralized Distribution Points/CDP) yang dimodifikasi dan manajemen antrean yang strategis telah berhasil menyediakan makanan bagi para komuter sekaligus mengurangi kemacetan lalu lintas dan mendukung UMKM lokal. Studi ini menyimpulkan bahwa inisiatif semacam ini secara efektif mampu mengubah mahasiswa menjadi agen perubahan yang dapat memberikan solusi sosial yang inovatif. Program-program di masa depan sebaiknya mempertimbangkan penggunaan perangkat lunak optimasi rute dan memperluas kolaborasi dengan otoritas lokal untuk meningkatkan jangkauan sosial.