Abstract:This research aims to uncover the problems of Integrated Services (PATENT) in the Winongan District Office, Pasuruan Regency with a MANUAL queuing system. From some information gathered from people queuing, services using…
g a manual queuing system are less effective and efficient. So, to meet the needs of good community service, District Offices need to innovate a DIGITAL queuing system. Integrated Service (PATENT) problems at the Winongan District Office, Pasuruan Regency with a MANUAL queuing system. From some information gathered from people queuing, services using a manual queuing system are less effective and efficient. So, to meet the needs of good community service, District Office Agencies need to innovate a DIGITAL queuing system. Innovation is a shift from traditional management principles, processes and practices or a shift from old organizational forms to modern management. Government services to the community, known as public services, are a very strategic issue because of the interaction between the government and the community. This research uses a qualitative descriptive approach to determine public service innovation. The data used are primary data and secondary data. Data collection techniques were carried out using observation, interviews and documentation. The research results show that public service innovation with a digital queuing system is a conceptual innovation which gives rise to new paradigms, ideas, thinking and breakthroughs. Meanwhile, delivery innovation includes new ways or ways of solving problems, providing services or interacting with clients for the purpose of providing special services to customers.
Abstract:Cultural Heritage in Lingga Regency is spread in several areas, which requires attention. The Cultural Heritage is managed by the Lingga Regency Cultural Office by involving programs, activities sub-activities and at the…
same time coordinating with other related parties to succeed the management of Cultural Heritage in Lingga Regency. The purpose of this study is to analyze the Governance of Cultural Heritage in Lingga Regency using the theory of governance from Widyananda (2008) with four indicators. The method used is qualitative descriptive with 10 informants and uses data collection techniques and tools in the form of observation, interviews, and documentation. The results of the study found that in the management of Cultural Heritage in Lingga Regency that the Cultural Office involved related parties, namely the Cultural Preservation Agency, cultural activists and regional and provincial apparatus organizations to succeed in management, in its management the Lingga Regency Cultural Office encountered problems regarding geographical location, lack of budget and weak human resources owned, knowing this, the Cultural Office carries out policies to overcome these problems by submitting proposals to the National Research and Development Agency for Culture, collaborating with other related agencies and by conducting routine mutual assistance to Cultural Heritage. In the process of Cultural Heritage Governance in Lingga Regency, it can be said that there is less role in technology in the media social sector.
Keywords: Lingga Regency, Governance, Cultural Heritage
Abstract:The Community Service Program (KKN) MAS 68 at Buatan I Village, conducted from July 31 to September 10, 2025, was initiated in response to several challenges faced by the community, including limited educational and healthcare…
thcare facilities, inadequate public amenities, environmental conditions requiring improvement, low socio-cultural activities, and limited local MSME development. The students implemented six main programs: establishing a reading corner; collaborating with the integrated health post (Posyandu) through elderly exercise, nutrition education, and supplementary feeding; renovating and organizing the village maternity post (Polindes); conducting greening and community clean-up activities at schools and the village; organizing the 17th August 2025 Independence Day celebration; and developing MSMEs based on egg-laying ducks into salted eggs and salted egg crackers. Methods employed included participatory observation, socialization, mentoring, hands-on practice, and active participation in socio-cultural activities. Evaluation was conducted through discussions with partners, field notes, and visual documentation. The results showed an improvement in literacy, the establishment of healthy habits among children and the elderly, a greener environment, successful organization of the Independence Day celebration, and increased economic value of local MSMEs. The program also enhanced students’ soft skills and strengthened synergy among students, villagers, and village officials, thus providing a positive impact on the community capacity of Buatan I Village.
Abstract:The advancement of information technology has influenced human perspectives and lifestyles, as well as organizational operations. RT/RW Net provides a cost-effective solution for delivering internet network services, especially…
ecially in areas that are difficult to reach by conventional internet networks, such as Dusun VI Persaguan, Desa Aek Nagali. The development of RT/RW Net networks involves underlying factors and methods used for its implementation. This network development employs Mikrotik for network access and bandwidth management, requiring equipment such as FO cables for network transmission, routers as network transmitters, and towers as supports for devices capturing the central network. The stages of developing the RT/RW Net network in Dusun VI Persaguan, Desa Aek Nagali include: determining the network access area from the RT Net server location, identifying the necessary equipment, configuring Mikrotik, and testing the implemented network.
Abstract:Observations carried out at the beginning of campus education program activities at UPTD Sekolah SDN 015861 Bunut Seberang showed that digital literacy and numeracy skills are very important to improve in the current digital…
ital era. Some of the problems identified include low interest in reading, difficulty in simple arithmetic operations, and lack of clarity in the library. Therefore, students have developed several programs to improve digital literacy and numeracy in schools. Recommended programs such as reading fluency, coloring pages, math puzzles, bullying education, library organization, and literacy corners will help students improve their literacy and digital skills. Interactive and varied learning methods aim to increase student interest and participation in the learning process. Apart from that, the use of technology is also an important part of increasing digital literacy and numeracy. Through training, workshops, development of digital educational content, and integration of digital and computing skills into the curriculum, we aim to enable students to develop skills that meet the needs of our time. Through these programs, it is hoped that students will improve their literacy and numeracy skills, help them handle digital information better and prepare them to face the challenges of this digital era. We hope that the results of this Teaching Campus program can provide great benefits for education and the development of students' skills at school.
Abstract:This study aims to identify the effectiveness of farmer group associations (Gabungan Kelompok Tani) in empowering the farming community in Kampung Jaya Makmur, Kurik District. The research employs a descriptive qualitative…
ve approach. Data were collected through interviews, observations, and documentation. The study analyzes organizational effectiveness based on four indicators: Human Relations (focusing on organizational involvement), Open System Model (adaptation and innovation), Internal Process Model, and Rational Goal Model (productivity and goal achievement). The results show that in Kampung Jaya Makmur, the head of the farmer group association has never conducted socialization or training for farmer groups on how to produce or provide natural fertilizers using locally available materials, despite the uncertainty of continuous fertilizer supply. The effectiveness of farmer group associations in empowering the community is highly needed to support farmers in becoming more independent. Farmer group associations can provide services such as access to technological information and capital, as well as establish partnerships with external parties. This study recommends that farmer group associations strengthen participation and member involvement through more regular deliberation forums and active engagement of all levels of farmers. It also emphasizes the need to enhance the use of technology and alternative agricultural methods, such as organic fertilizers, and to expand training and mentoring programs so that farmers can reduce their dependence on chemical fertilizers.
Keywords: Effectiveness, Farmer Group Associations, Farmer Community Empowerment
Abstract:This study aims to analyze the quality of human resources (HR) in improving the effectiveness of public services at LPP RRI Merauke. This research employs a qualitative approach with a descriptive design. Data were collected…
cted through observation, in-depth interviews, and documentation involving 11 informants consisting of leaders and staff members. The findings indicate that HR quality plays a significant role in determining the effectiveness of public service delivery. In terms of competence, employees are generally capable of performing routine tasks; however, their mastery of digital technology remains limited. Professionalism is considered adequate but not yet optimal due to limited human resources and high workloads. Employees’ adaptability to technological and organizational changes varies among individuals. HR development programs have been implemented through training, but they are not yet systematic or evenly distributed. Meanwhile, employee motivation and job satisfaction are relatively good, although still influenced by limited facilities and reward systems. Overall, improving public service effectiveness at LPP RRI Merauke requires strengthening competencies, professionalism, adaptability, and sustainable, needs-based HR development strategies.
Abstract:Bagian Administrasi Pimpinan dalam melaksanakan tugas pokok: Protokol, serta penyiapan materi dan Administrasi Pimpinan; Menyiapkan pelaksanaan pemantauan dan evaluasi di bindang Komunikasi Pimpinan, Protokol, serta Materi…
teri dan Administrasi Pimpinan dan; Melaksanakan tugas lainnya yang diberikan oleh Pimpinan yang berkaitan dengan tugas pokok dan fungsinya; Melaksanakan tugas lain sesuai dengan bidang tugas dan tanggung jawabnya. Kurangnya pemahaman pegawai terhadap tupoksi, banyak pegawai yang bekerja tanpa panduan yang memadai, sehingga tugas yang seharusnya dikerjakan dengan baik sering kali mengalami keterlambatan atau kesalahan. Minimnya supervisi dari atasan memperburuk kondisi belum ada evaluasi yang jelas terhadap kinerja pegawai. Tujuan penelitian menganalisis Kinerja Bagian Administrasi Pimpinan. Dan Faktor mempengaruhi Kinerja Pegawai Bagian Administrasi Pimpinan Pada Biro Umum Setda Provinsi Papua Selatan. Metode penelitian deskripstif kualitatif, Teknik analisis data merupakan langkah strategis dalam penelitian, observasi, wawancara, dan dokumentasi. Hasil penelitian Kinerja pegawai Bagian Administrasi Pimpinan secara signifikan ditentukan oleh efektivitas komunikasi internal, terutama kejelasan informasi, ketepatan disposisi pimpinan, dan kecepatan penyelesaian tugas administratif, yang secara langsung memengaruhi mutu layanan. Pola komunikasi terbuka meningkatkan organizational trust dan konsistensi kinerja, namun masih terhambat oleh kompleksitas birokrasi, rendahnya komunikasi informal, serta perbedaan persepsi lintas unit. Kepatuhan tinggi terhadap SOP berperan sebagai instrumen performance control yang menekan kesalahan kerja, meskipun berpotensi mengurangi fleksibilitas apabila tidak diimbangi ruang diskresi. Pemanfaatan teknologi meningkatkan efisiensi, tetapi belum optimal akibat kesenjangan kompetensi digital dan keterbatasan pelatihan. Selain itu, motivasi kerja dan ketahanan psikologis menjadi determinan utama keberlanjutan kinerja, sehingga penguatan aspek komunikasi, kapasitas teknologi, dan pembinaan mental kerja merupakan prasyarat strategis bagi peningkatan kualitas layanan administrasi pimpinan secara berkelanjutan.
Abstract:This study examines the role of leadership style in enhancing the work motivation of Civil Servants (Aparatur Sipil Negara/ASN) at the General Bureau of the Regional Secretariat of South Papua Province. The study is theoretically…
retically grounded in Amirullah’s (2017) leadership framework, which emphasizes leader–member relations, task structure, and position power, and Sariani’s (2020) motivation theory, focusing on educational background, personal expectations, and job satisfaction. A qualitative descriptive approach was employed to capture in-depth perspectives on leadership practices and motivational dynamics within a newly established provincial government organization. Data were collected through observations, in-depth interviews, and document analysis. A total of 22 informants, comprising senior officials, section heads, and staff members, were purposively selected based on their institutional roles and direct involvement in organizational processes. The findings indicate that leadership style significantly influences employees’ work motivation. Effective leadership is reflected in open and transparent communication, participatory decision-making, clear task delegation, consistent supervision, and fair recognition of employee performance. Moreover, job satisfaction, clarity of work roles, coordination across organizational units, availability of work facilities, and opportunities for capacity building emerged as critical supporting factors in sustaining motivation. The study concludes that a communicative, participative, and supportive leadership style is essential for strengthening work motivation and improving organizational effectiveness in public sector institutions, particularly within developing regional government contexts.
Abstract:Public organizational development is a crucial aspect in realizing effective and efficient service delivery. Employees’ attitudes toward organizational change play a key role in determining the success of this process. This…
This article employs a literature review method to analyze the influence of attitudes in public organizational development. The review findings indicate that positive attitudes, such as openness to change and work commitment, significantly support bureaucratic reform. A competency- and performance-based approach serves as the foundation for building an adaptive work culture. Recommendations include strengthening attitude development programs, effective communication, and inspiring leadership to support organizational change in the public sector.
Keywords: attitude, public organizational development, bureaucratic reform, competency, performance