Abstract:his study aims to determine "The Influence of Providing Rewards and Punishments on Employee Performance at the Investment Service and One-Stop Services in Medan City." with a total sample of 57 people. This study uses primary…
imary data obtained by distributing questionnaires to employees who work at the Medan City Investment and One-Stop Services Office. Data analysis techniques used in this study were validity, reliability, classical assumption tests, multiple linear regression and hypothesis testing operated by SPSS ver 23 software. Partial testing of the effect of Rewards on Employee Performance obtained a t-count value of 3,243 > t- table 2,005 and has a significant value of 0.002 <0.04 it can be concluded that it has a positive and significant effect on employee performance. Based on the partial test results of the effect of Punishment on Employee Performance, the t-count value is 5,921 > t-table 2,005 and has a significant value of 0.000 <0.05. It can be concluded that Punishment has a positive and significant effect on Employee Performance. Based on the results of the F test count 56,161 > F table 3.17 and have a significant value of 0.000 <0.05 it can be concluded that simultaneously or together have a positive and significant effect on Reward and Punishment on Employee Performance at the Investment Service and One-Stop City Integrated Services Medan. The result of the coefficient of determination R2 is 0.663 or 66.3%, which means that employee performance is influenced by reward and punishment while the remaining 33.7% can be explained by other variables that were not examined in this study. So it can be concluded that Reward and Punishment have a positive influence or jointly on Employee Performance.
Abstract:Kantor Desa Prapat Janji menghadapi berbagai permasalahan dalam pengelolaan administrasi dan tata kelola pemerintahan desa, seperti pencatatan data yang masih dilakukan secara manual, keterlambatan pelayanan administrasi,…
, kesulitan dalam pencarian arsip, serta belum optimalnya pemanfaatan teknologi informasi dalam mendukung pelayanan publik. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan efektivitas administrasi desa melalui penerapan sistem informasi administrasi desa serta penguatan kapasitas aparatur dalam pengelolaan tata kelola berbasis digital. Metode yang digunakan meliputi observasi, identifikasi kebutuhan, pelatihan, pendampingan, dan evaluasi implementasi sistem. Hasil sementara menunjukkan bahwa penerapan sistem informasi mampu meningkatkan kecepatan pengolahan data administrasi sebesar 75%, mempercepat proses pencarian arsip hingga 80%, serta meningkatkan kompetensi aparatur desa dalam penggunaan teknologi informasi sebesar 85% berdasarkan hasil pre-test dan post-test. Selain itu, tingkat kepuasan perangkat desa terhadap penggunaan sistem mencapai 88%. Implementasi ini diharapkan mampu mewujudkan pelayanan publik yang lebih efektif, efisien, transparan, dan akuntabel di Desa Prapat Janji.
The Prapat Janji Village Office faces several challenges in managing administrative processes and village governance, including manual data recording, delays in administrative services, difficulties in document retrieval, and the suboptimal utilization of information technology to support public services. This community service program aims to improve the effectiveness of village administration through the implementation of a village administrative information system and the strengthening of village officials’ capacity in managing digital-based governance. The methods employed include observation, needs assessment, training, mentoring, and system implementation evaluation. Preliminary results indicate that the implementation of the information system has increased the efficiency of administrative data processing by 75%, accelerated document retrieval processes by up to 80%, and enhanced the information technology competencies of village officials by 85%, based on pre-test and post-test evaluations. Furthermore, the satisfaction level of village staff regarding the use of the system reached 88%. The implementation is expected to promote more effective, efficient, transparent, and accountable public services in Prapat Janji Village.
Abstract:Desa sebagai unit pemerintahan dasar memiliki peran strategis dalam pembangunan dan pelayanan publik, namun masih menghadapi berbagai kendala dalam administrasi dan manajemen. Pengelolaan yang masih manual menyebabkan pelayanan…
layanan lambat, rawan kesalahan, serta rendahnya transparansi dan akuntabilitas. Selain itu, keterbatasan kompetensi aparatur desa dalam teknologi dan manajemen modern menghambat efektivitas perencanaan, pelaksanaan, serta evaluasi program pembangunan. Kondisi ini berdampak pada rendahnya kualitas layanan publik dan partisipasi masyarakat. Oleh karena itu, transformasi digital dan penguatan manajemen pemerintahan desa menjadi kebutuhan mendesak. Kegiatan Pengabdian kepada Masyarakat bertajuk “Menuju Desa Modern: Administrasi Digital dan Manajemen Efektif” dirancang untuk meningkatkan kapasitas aparatur desa melalui pelatihan dan pendampingan. Program ini bertujuan mengimplementasikan sistem administrasi digital yang terintegrasi serta manajemen pemerintahan yang efektif, guna meningkatkan efisiensi pelayanan, transparansi, dan kualitas tata kelola desa secara berkelanjutan
Villages, as the lowest level of government, play a strategic role in development and public service delivery; however, they still face various challenges in administration and management. Manual administrative processes lead to slow services, a high risk of errors, and low levels of transparency and accountability. In addition, the limited competence of village officials in technology and modern management hinders the effectiveness of planning, implementation, and evaluation of development programs. This condition impacts the quality of public services and reduces community participation. Therefore, digital transformation and the strengthening of village governance management have become urgent necessities. A Community Service program entitled “Towards a Modern Village: Digital Administration and Effective Management” is designed to enhance the capacity of village officials through training and mentoring. This program aims to implement an integrated digital administrative system and effective governance management in order to improve service efficiency, transparency, and the overall quality of sustainable village governance
Abstract:Penelitian ini bertujuan menguji dan mengevaluasi dampak dari audit tenure, ukuran Kantor Akuntan Publik, kepemilikan manajerial, serta audit report lag terhadap tingkat integritas laporan keuangan. Objek yang dipilih yaitu…
itu perusahaan pada sektor consumer services yang terdaftar di Bursa Efek Indonesia (BEI) sepanjang tahun 2022 hingga 2024. Melalui pendekatan kuantitatif dengan desain asosiatif kausal, riset ini mengumpulkan data sekunder berupa laporan keuangan tahunan yang diunduh dari laman resmi BEI. Pemilihan sampel ditentukan lewat metode purposive sampling, sehingga diperoleh total 22 perusahaan pemenuh kriteria dengan jumlah observasi sebanyak 66 data pengamatan. Pengujian hipotesis dilakukan menggunakan teknik regresi linear berganda berbantuan perangkat lunak SPSS versi 32. Berdasarkan hasil analisis, ditemukan bahwa kepemilikan manajerial tidak memberikan kontribusi positif maupun signifikan terhadap integritas laporan keuangan. Sebaliknya, audit tenure terbukti memberikan pengaruh positif dan signifikan. Sementara itu, ukuran Kantor Akuntan Publik dinilai tidak memiliki pengaruh signifikan. Hasil serupa juga ditemukan pada variabel audit report lag yang menunjukkan ketiadaan pengaruh positif serta signifikan terhadap integritas laporan keuangan. Apabila diuji secara bersama-sama (simultan), keempat variabel independen tersebut tidak berpengaruh signifikan terhadap tingkat integritas laporan keuangan.
Abstract:This study investigates the influence of academic leadership styles on the quality of higher education in Indonesia, focusing on permanent lecturers in public and private universities under the Ministry of Education in South…
outh Sulawesi. Using a quantitative explanatory approach and survey method, data were collected from 120 respondents and analyzed through Structural Equation Modeling (SEM) using SmartPLS. The study examines three leadership styles—transformational, transactional, and distributed—and their impact on teaching quality, institutional governance, student outcomes, and academic services. The findings reveal that all three leadership styles positively affect higher education quality, with transformational leadership having the most significant impact, followed by distributed and transactional styles. These results underscore the importance of visionary and participative leadership in improving institutional performance, particularly in regional universities facing resource and structural limitations. The study contributes theoretically by validating leadership models in a non-Western context and practically by offering insights for leadership development policies. It highlights the need for adaptive leadership strategies tailored to local academic cultures and institutional dynamics to enhance educational quality in Indonesian higher education.
Abstract:This research aims to analyze public administration ethics in the implementation of work at the West Sumatra Province Social Service. Public administration ethics is an important aspect that influences the quality of public…
lic services and public trust in the government. The method used in this research is a qualitative approach with data collection techniques through interviews, observation and documentation studies. The research results show that there are several challenges in implementing public administration ethics, such as a lack of employee understanding of the code of ethics, low transparency in decision making, and the practice of nepotism. However, there are also efforts made by the Social Service to improve work ethics, such as ethics training for employees and implementing a monitoring system. This research recommends the need to increase ethical awareness among employees and strengthen monitoring mechanisms to create a more ethical and transparent work environment.
Abstract:This study explores international communication management in the Department of Investment and One-Stop Integrated Services (DPMPTSP) of East Java in the context of cultural differences. The main findings indicate that DPMPTSP…
PMPTSP operates in an environment with cultural dimensions such as low power distance, individualism, masculinity, low uncertainty avoidance, and long-term orientation. This affects the way the institution communicates and manages its international relations. The study found that adapting communication that is sensitive to cultural differences, including values, attitudes, and etiquette, is essential to improving operational effectiveness and efficiency. The novelty of this study lies in the in-depth understanding of the application of Hofstede's cultural theory in the context of international communication management in the public sector, as well as practical recommendations to overcome cultural challenges in international interactions.
Abstract:Dalam era digital yang semakin berkembang, perusahaan dihadapkan pada pilihan platform cloud untuk mendukung infrastruktur web services mereka, di mana Amazon Web Services (AWS) dan Google Cloud Platform (GCP) merupakan…
platform layanan cloud terbesar di dunia. Kedua platform ini memiliki perbedaan mendasar dalam hal efisiensi biaya, performa, fleksibilitas, skalabilitas, dan kemudahan penggunaan, sehingga masalah utama yang dihadapi perusahaan adalah bagaimana memilih platform yang paling sesuai dengan kebutuhan mereka. Dengan menggunakan metode literature review penulis menganalisis fitur-fitur utama yang ditawarkan oleh AWS dan GCP, serta membandingkan keduanya berdasarkan lima kriteria tersebut dengan tujuan memberikan panduan yang jelas bagi perusahaan dalam membuat pilihan. Hasil analisis menunjukkan bahwa GCP unggul dalam biaya dan kemudahan penggunaan, menjadikannya pilihan yang baik bagi pengguna baru dan perusahaan yang mencari solusi sederhana. Sebaliknya, AWS lebih cocok untuk perusahaan besar dengan kebutuhan fleksibilitas dan skalabilitas tinggi serta kontrol mendalam terhadap infrastruktur, terutama dalam hal keamanan melalui WAF. Sebagai saran, perusahaan yang mengutamakan biaya dan kemudahan sebaiknya mempertimbangkan GCP, sementara perusahaan dengan kebutuhan skala besar dan kontrol lebih kompleks disarankan memilih AWS, atau bahkan mempertimbangkan kombinasi dari keduanya untuk mengoptimalkan keunggulan masing-masing platform.
Abstract:The preparation of financial and tax reports has a very important role in determining the success and compliance of an entity with applicable regulations and standards. The accounting services firm is the entity responsible…
ble for compiling these reports for its clients. Therefore, evaluation of the process of preparing financial and tax reports at accounting services firms becomes relevant to ensure the quality, accuracy and compliance of these reports. The aim of this research is to evaluate the effectiveness and efficiency of preparing financial and tax reports in accounting services offices. This includes analysis of existing processes, use of technology in preparing reports, and understanding taxes. In this way, it is hoped that areas where improvements are needed to improve service quality and compliance with applicable regulations can be identified. This data was collected through literature reviews and interviews with accounting practitioners and analysis of related documents. Apart from that, direct observation of the report preparation process was also carried out to gain a more in-depth understanding. The research results show that although many accounting firms have implemented best practices in preparing financial and tax reports, there are still several areas where improvements can be made. This includes increased use of technology to increase efficiency and increased collaboration between accounting teams and clients to ensure better compliance. By implementing the recommendations resulting from this research, it is hoped that accounting services firms can improve the services they provide and ensure better compliance with accounting and tax standards
Abstract:Primkoppol, a cooperative designed to serve the needs of its police members, plays a crucial role in enhancing member welfare through various programs and services. This study aims to analyze the management system implemented…
ented by Primkoppol and how this system contributes to the improvement of its members' welfare. Employing a descriptive analytical approach, this research delves into the organizational structure, operational mechanisms, and strategies adopted by Primkoppol in executing its functions and objectives. Focusing on the evaluation of management practices, including resource management, profit allocation, and member development programs, this study seeks to identify the keys to success and the challenges faced by Primkoppol in its efforts to enhance member welfare. This analysis is supplemented with secondary data and direct survey results from members to capture their perceptions and experiences regarding the effectiveness of the services provided by Primkoppol. The findings indicate that Primkoppol has implemented various positive initiatives oriented towards improving member welfare, including innovations in financial services, enhancement of product and service quality, and member capacity development through education and training. However, there is also room for improvement, especially in terms of enhancing management transparency, operational efficiency, and adaptation to digital technology. This study concludes that to continue improving its members' welfare, Primkoppol needs to further optimize an adaptive and responsive management system to environmental changes and member needs. Recommendations include improvements in two-way communication between management and members, integration of information technology, and strengthening of institutional capacity.