Abstract:This study investigates the critical determinants of export success in the traditional ceramics industry of Plered, using the Dodol Badebah home enterprise as a case study. The research specifically analyzes the effects…
of product quality, marketing strategy, and external institutional support on export performance. A quantitative research design was adopted, utilizing structured questionnaires distributed to 60 consumers of Plered ceramics. The data were analyzed using multiple linear regression to assess the influence and significance of each independent variable on export outcomes. Findings indicate that product quality exerts a significant and positive effect on export success, particularly through attributes such as design innovation, material strength, aesthetic value, and compliance with international standards. Conversely, marketing strategy and external support did not demonstrate statistically significant effects, suggesting the need for strategic realignment and more targeted institutional engagement. These results highlight the dominant role of internal capabilities, especially quality control and product development, over external promotional or governmental interventions in driving export readiness and sustainability. The study contributes to the growing body of literature on micro and small enterprises in developing economies by offering empirical evidence on export determinants in cultural and creative industries. Practically, the findings recommend prioritizing product excellence as a core strategy for global market penetration, while simultaneously improving the effectiveness of marketing channels and policy support mechanisms. Future research should explore digital transformation, international consumer preferences, and long-term impacts of policy shifts on export growth in artisanal sectors.
Abstract:Abstract The motivation of this research is related to the use of QRIS in micro, small, and medium-sized enterprises (UMKM) in Semarang District. QRIS is a digital payment tool introduced by Bank Indonesia in 2019. The Government's…
Government's initiative in launching QRIS is to make it easier for people who prefer digital payments, especially young people in Indonesia. The use of QRIS itself is increasing every year. The Governor of Bank Indonesia stated that more than 90% of UMKMs in Indonesia have used QRIS. The benefits of using QRIS for UMKM are faster payment processes, no need to prepare for money returns, increased sales turnover, easier settlement process, and financial discipline. The model used in this study is the Technology Accepted Model (TAM). TAM is a method to measure individual reception to the use of information technology systems. This research uses a quantitative descriptive approach. Micro, small, and medium-sized enterprises (UMKM) are used as populations in this study. In the sample selection, the researchers conducted the dissemination of the questionnaire with two events, namely online and offline. The samples obtained after the implementation of disseminated questionnaires and according to the conditions of the research sample are as many as 210 UMKM. Further, SmartPLS version 4 software is used for data processing. The findings from this study are that product knowledge variables significantly affect the use of QRIS. Perceived usefulness variables have also been found to influence the use. The same thing was also found in the perceived ease of use variable. Other findings that are backward related to the perception of risk variables. On this variable, it has been found that there is a negative influence against the use, so, it can be concluded that UMKM in Semarang district is still afraid related to financial risk as a result of the QRIS use.
Abstract:The growth of coffee shop businesses in Indonesia faces significant challenges, particularly for small and medium enterprises (SMEs) that often encounter limitations in business management, marketing, and technology adoption.…
tion. This community engagement initiative aims to assist the "Latimojong" coffee shop in addressing these issues through the implementation of the Business Model Canvas (BMC) integrated with Internet of Things (IoT) technology. The activities were conducted through an interactively designed socialization process, including material presentation, discussions, and mentorship. Pre-test results indicated that participants' initial understanding averaged 36%, highlighting the need for capacity building in business management. Following the socialization, the post-test scores significantly improved, averaging 87%, representing a 141.67% increase. This improvement reflects the success of the socialization program in enhancing participants' understanding. Through this initiative, the "Latimojong" coffee shop was able to formulate a more strategic and efficient business model, strengthening its competitiveness in the local market. The implementation of IoT technology and social media-based digital marketing positively impacted operational efficiency and customer experience. This Community Engagement initiative serves as a replicable model for technology-based SME empowerment, potentially supporting sustainable local economic growth.
Abstract:Abstract: PERUMDA Air Minum Tirta Silaupiasa is a Regionally-Owned Enterprise (BUMD) that provides clean water and drinking water services for the people of Asahan Regency, this company requires competent workers in the…
field of Data Analyst to support the management and analysis of company data. However, the recruitment process which is still conventional often faces obstacles in selecting candidates who truly match the company's needs. To overcome this problem, this study proposes the implementation of a Decision Support System using the Profile Matching method to improve accuracy and is used to compare candidate profiles with established competency standards, allowing the system to provide rankings based on the level of suitability of candidates with the required criteria. The results of this study indicate that the use of Profile Matching-based DSS can help companies in selecting competent candidates in the field of data analyst more effectively and efficiently. There are 7 alternatives that will be selected using 6 criteria, the candidates who get the highest scores are in alternatives and , namely Muhammad Maulana Rais and Aulia Kadri Pratiwi, S.A.P with a total score of 5.85. So that leaders can make decisions based on the results of calculations that have been obtained through the designed system.
Keywords: PERUMDA air minum tirta silaupiasa; decision support systems; profile matching; candidate recruitment; data analyst.
Abstrak: PERUMDA Air Minum Tirta Silaupiasa merupakan Badan Usaha Milik Daerah (BUMD) yang menyediakan layanan air bersih dan air minum bagi masyarakat kabupaten asahan, perusahaan ini membutuhkan tenaga kerja yang kompeten di bidang Data Analyst untuk mendukung pengelolaan dan analisis data perusahaan. Namun, proses rekrutmen yang masih bersifat konvensional sering kali menghadapi kendala dalam menyeleksi kandidat yang benar-benar sesuai dengan kebutuhan perusahaan. Untuk mengatasi permasalahan ini, penelitian ini mengusulkan penerapan Sistem Pendukung Keputusan dengan menggunakan metode Profile Matching guna meningkatkan akurasi dan digunakan untuk membandingkan profil kandidat dengan standar kompetensi yang telah ditetapkan, sehingga memungkinkan sistem memberikan peringkat berdasarkan tingkat kesesuaian kandidat dengan kriteria yang dibutuhkan. Hasil penelitian ini menunjukkan bahwa penggunaan SPK berbasis Profile Matching dapat membantu perusahaan dalam memilih kandidat yang kompeten di bidang data analyst secara lebih efektif dan efisien. Terdapat 7 alternatif yang akan di seleksi dengan menggunakan 6 kriteria, kandidat yang mendapatkan nilai terbesar ada pada alternatif dan yaitu Muhammad Maulana Rais dan Aulia kadri Pratiwi, S.A.P dengan nilai total 5,85. Sehingga pimpinan dapat mengambil keputusan berdasarkan hasil perhitungan yang sudah didapatkan melalui sistem yang dirancang.
Kata kunci: PERUMDA air minum tirta silaupiasa; sistem pendukung keputusan; profile matching; rekrutmen kandidat; data analyst
Abstract:Abstract: The types of small and medium business sectors that are spread in the Kota Kisaran Timur District vary widely, including fashion, handicrafts, furniture, cafes, restaurants. One of the obstacles that are often…
faced by SMEs is the limited promotional media and the absence of mapping the location of these SMEs. The Department of Cooperatives and Trade of Asahan Regency has provided information on SMEs but it is still static in archive form and has not been computerized. The community, business actors, and parties who need information about these SMEs must visit the Cooperatives and Trade Office of Asahan Regency directly, which takes a long time and is less effective. The geographic information system used is web-based and uses the Google Maps API for mapping locations by determining coordinates. The use of WebGIS can make it easier for people to find information and the location of SMEs that are displayed in the form of regional mapping accurately and quickly. In addition, it also makes it easier for the Asahan Regency Cooperative and Trade Office to view information on the spread and growth of SMEs.
Keywords: Mapping; WebGIS; Small and Medium Enterprises (SMEs); Eastern Kisaran
Abstrak: Jenis sektor usaha kecil menengah yang tersebar di Kecamatan Kota Kisaran Timur sangat bervariasi meliputi usaha fashion, kerajinan tangan, furniture, cafe, restoran, Salah satu kendala yang sering dihadapi oleh UKM yaitu media promosi yang terbatas dan belum adanya pemetaan lokasi UKM tersebut. Dinas Koperasi dan Perdagangan Kabupaten Asahan telah menyediakan informasi mengenai UKM tetapi masih bersifat statis dalam bentuk arsip dan belum terkomputerisasi. Masyarakat, pelaku usaha, dan pihak-pihak yang membutuhkan informasi mengenai UKM tersebut harus mengunjungi Dinas Koperasi dan Perdagangan Kabupaten Asahan secara langsung, dimana hal tersebut membutuhkan waktu yang lama dan kurang efektif. Sistem informasi geografis yang digunakan berbasis web dan menggunakan Google Maps API untuk pemetaan lokasi dengan menentukan titik koordinat. Pemanfaatan WebGIS dapat mempermudah masyarakat dalam mencari informasi dan lokasi UKM yang ditampilkan dalam bentuk pemetaan wilayah secara tepat dan cepat. Selain itu juga mempermudah Dinas Koperasi dan Perdagangan Kabupaten Asahan dalam melihat informasi penyebaran dan pertumbuhan UKM.
Kata Kunci: Pemetaan; WebGIS; Usaha Kecil Menengah (UKM); Kecamatan Kota; Kisaran Timur.
Abstract:Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in local economic development; however, the utilization of digital technology among MSMEs is often limited to basic promotion and is rarely supported…
ported by structured data management. This community service program is a continuation of previous assistance and aims to strengthen the capacity of UMKM Bubut Kayu Karya in Kisaran Timur through education on Local SEO strategies and cloud-based customer data management. The program employed a participatory education and training approach, including Google Business Profile optimization, customer data recording and analysis using Google Sheets, and basic digital security awareness. The results indicate improvements in the partner’s understanding and skills in managing location-based business visibility, utilizing customer data for marketing decision-making, and protecting digital business assets. This community service offers an innovative contribution in the form of a low-cost, context-based, and continuation-oriented empowerment model that integrates location-based digital marketing and simple data utilization. The proposed model is recommended to be replicated for MSMEs with similar characteristics to support gradual and sustainable digital transformation.
Keywords: local SEO; customer data management; cloud-based systems; digital literacy; MSMEs
Abstrak: Usaha Mikro, Kecil, dan Menengah (UMKM) memiliki peran strategis dalam pengembangan ekonomi lokal, namun pemanfaatan teknologi digital oleh UMKM masih cenderung terbatas pada promosi sederhana dan belum didukung oleh pengelolaan data yang terstruktur. Kegiatan pengabdian kepada masyarakat ini merupakan kelanjutan dari program pendampingan sebelumnya dan bertujuan untuk memperkuat kapasitas UMKM Bubut Kayu Karya di Kisaran Timur melalui edukasi strategi Local SEO dan pengelolaan data pelanggan berbasis cloud. Metode yang digunakan adalah pendidikan masyarakat dan pelatihan dengan pendekatan edukatif-partisipatif, meliputi optimalisasi Google Business Profile, pencatatan dan analisis data pelanggan menggunakan Google Sheets, serta peningkatan kesadaran keamanan digital dasar. Hasil kegiatan menunjukkan adanya peningkatan pemahaman dan keterampilan mitra dalam mengelola visibilitas usaha berbasis lokasi, memanfaatkan data pelanggan sebagai dasar pengambilan keputusan pemasaran, serta melindungi aset digital usaha. Keunikan kegiatan pengabdian ini terletak pada pendekatan lanjutan yang berbiaya rendah, kontekstual, dan berorientasi keberlanjutan dengan mengintegrasikan strategi pemasaran berbasis lokasi dan literasi data sederhana. Model pengabdian ini direkomendasikan untuk direplikasi pada UMKM dengan karakteristik serupa sebagai upaya penguatan daya saing usaha berbasis literasi digital.
Kata kunci: local SEO; pengelolaan data pelanggan; cloud computing; literasi digital; UMKM
Abstract:Abstract: This community service program at UMKM Adinda Food was conducted to address several managerial issues, including unstructured financial recording, unclear division of labor, and limited marketing practices. Using…
ng field observation, in-depth interviews, SWOT analysis, and implementation-based coaching, the program produced practical solution models consisting of simplified financial recording, standardized workflow arrangements, and the introduction of digital marketing practices. The results indicate that hands-on and context-based approaches effectively improve the SME owner's understanding of efficient and adaptive business management. This program contributes to current knowledge on contextual SME assistance strategies and provides a basis for applying similar models to other small enterprises with comparable characteristics.
Keywords: digital marketing; simple accounting; sme management; workflow.
Abstrak: Kegiatan pengabdian masyarakat pada UMKM Adinda Food dilaksanakan untuk menjawab permasalahan manajemen usaha, terutama pencatatan keuangan yang tidak terstruktur, pembagian kerja yang kurang jelas, serta pemasaran yang masih terbatas pada penjualan langsung. Melalui metode observasi lapangan, wawancara mendalam, analisis SWOT, dan pendampingan implementatif, kegiatan ini menghasilkan model solusi yang dapat digunakan UMKM secara praktis, meliputi pencatatan keuangan sederhana, pola kerja terstandarisasi, dan pengenalan pemasaran digital. Hasil pelaksanaan menunjukkan bahwa pendekatan berbasis praktik mampu meningkatkan pemahaman pelaku UMKM terhadap tata kelola usaha yang efisien dan adaptif. Kegiatan ini memberikan kontribusi terhadap pengembangan pengetahuan mengenai strategi pendampingan UMKM yang kontekstual, serta membuka peluang penerapan model serupa pada usaha kecil lainnya dengan karakteristik sejenis.
Kata kunci: akuntansi sederhana; manajemen sdm; pemasaran digital; UMKM.
Abstract:Abstract: This community empowerment initiative aims to enhance the digital readiness of Micro, Small, and Medium Enterprises (MSMEs) in Permata Baru Village, Ogan Ilir Regency, through the implementation of information…
systems and digital promotion strategies. Prior to the program, local MSME actors faced several challenges, including limited digital literacy, a lack of understanding of online marketing strategies, and minimal utilization of social media as a promotional tool, resulting in restricted market reach. The program adopts an educational and participatory approach, combining community-based learning, interactive discussions, and consultation sessions facilitated by lecturers and students from the Faculty of Economics, Sriwijaya University. The findings indicate strong enthusiasm among MSME participants and an improved understanding of how digitalization can expand market access. Participants have begun to utilize social media platforms such as Instagram, Facebook, and TikTok to promote their products. Overall, this initiative contributes to advancing digital literacy and technology-based marketing skills among rural MSMEs, thereby fostering inclusive and sustainable local economic growth.
Keywords: community engagement; digital literacy; digital promotion; information systems; MSMEs; rural development
Abstrak: Inisiatif pemberdayaan masyarakat ini bertujuan untuk meningkatkan kesiapan digital Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Permata Baru, Kabupaten Ogan Ilir, melalui penerapan sistem informasi dan strategi promosi digital. Sebelum program ini dilaksanakan, para pelaku UMKM masih menghadapi sejumlah kendala, seperti terbatasnya literasi digital, kurangnya pemahaman mengenai strategi pemasaran daring, serta minimnya pemanfaatan media sosial sebagai sarana promosi sehingga jangkauan pasar mereka relatif sempit. Program ini mengadopsi pendekatan edukatif dan partisipatif, yang menggabungkan pembelajaran komunitas, diskusi interaktif, dan sesi konsultasi yang dilakukan oleh dosen dan mahasiswa dari Fakultas Ekonomi, Universitas Sriwijaya. Temuan menunjukkan bahwa peserta UMKM menunjukkan antusiasme yang tinggi dan peningkatan pemahaman tentang bagaimana digitalisasi dapat memperluas akses pasar. Mereka telah mulai memanfaatkan platform media sosial seperti Instagram, Facebook, dan TikTok untuk promosi produk. Secara keseluruhan, inisiatif ini berkontribusi untuk memajukan literasi digital dan keterampilan pemasaran berbasis teknologi di kalangan UMKM pedesaan, yang mendorong pertumbuhan ekonomi lokal yang inklusif dan berkelanjutan.
Kata kunci: pengabdian kepada masyarakat; literasi digital; promosi digital; sistem informasi; UMKM; pembangunan perdesaan
Abstract:Abstract: This community service activity aims to enhance the capacity of Micro, Small, and Medium Enterprises (MSMEs) under cooperative management in Palembang City through digital marketing training. The main problem faced…
aced by the partner MSMEs is the lack of understanding and skills in utilizing digital technology for product marketing, which results in limited market reach and low sales volume. The implementation method consisted of preparation (needs analysis and material development), training sessions conducted face-to-face with hands-on practice, and evaluation using pre-test and post-test to measure participants’ improvement in understanding. The results showed an average increase of 65% in participants’ digital marketing knowledge after the training compared to before the training. Furthermore, participants were able to create business social media accounts, design simple promotional content, and optimize the use of digital platforms such as WhatsApp Business and Instagram to market their products. In conclusion, practical and applicable digital marketing training effectively improves the marketing skills of cooperative-based MSMEs, which is expected to contribute to increasing the competitiveness of local products in the digital economy era
Keywords: digital marketing; cooperatives; empowerment; training; MSMEs.
Abstrak: Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di bawah naungan koperasi di Kota Palembang melalui pelatihan digital marketing. Permasalahan utama yang dihadapi UMKM mitra adalah keterbatasan pemahaman dan keterampilan dalam memanfaatkan teknologi digital untuk pemasaran produk, sehingga berdampak pada rendahnya jangkauan pasar dan volume penjualan. Metode pelaksanaan pengabdian ini mencakup tahap persiapan melalui analisis kebutuhan mitra dan penyusunan materi, tahap pelaksanaan dengan metode ceramah, pelatihan praktik langsung, serta pendampingan menggunakan alat bantu presentasi, modul pelatihan, dan perangkat lunak pendukung, serta tahap evaluasi melalui pre-test dan post-test untuk menilai peningkatan pemahaman peserta. pelaksanaan pengabdian meliputi tahap persiapan (analisis kebutuhan mitra dan penyusunan materi). Hasil pengabdian menunjukkan bahwa terdapat peningkatan rata-rata skor pemahaman digital marketing sebesar 69% setelah pelatihan dibandingkan sebelum pelatihan. Selain itu, peserta mampu membuat akun media sosial bisnis, merancang konten promosi sederhana, dan mengoptimalkan penggunaan platform digital seperti WhatsApp Business dan Instagram untuk memasarkan produk. Kesimpulan dari kegiatan ini adalah pelatihan digital marketing secara praktis dan aplikatif efektif dalam meningkatkan keterampilan pemasaran UMKM koperasi, yang diharapkan dapat berkontribusi pada peningkatan daya saing produk lokal di era ekonomi digital.
Kata Kunci; digital marketing; koperasi; pemberdayaan; pelatihan; UMKM.
Abstract:Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting the national economy; however, they continue to face challenges in management and digital marketing. Keripik Balado Uni Yen, a local…
cal MSME engaged in the traditional Minangkabau snack industry, experiences obstacles in expanding its market due to limited product innovation and reliance on conventional methods of promotion and sales. This condition has led to stagnant sales performance and low managerial efficiency, indicating the need for strategic efforts to enhance business capacity. This community service program aims to strengthen the competitiveness of the MSME through the development of product packaging integrated with a QR code and a point of sale system based on a website and digital cashier machine, while also promoting digital marketing adoption. The program was implemented using a participatory approach involving training, technical assistance, and continuous monitoring and evaluation of technology implementation. Digital marketing through social media proved effective in expanding market reach and increasing sales by up to 40%. Overall, the program demonstrates that integrating innovative packaging, digital systems, and online marketing serves as an effective strategy to enhance the competitiveness and sustainability of local MSMEs.
Keywords: digital marketing; innovation QR code packaging; point of sales; MSMEs
Abstrak: UMKM memiliki peran strategis dalam mendukung perekonomian nasional, namun masih menghadapi berbagai tantangan dalam aspek manajemen dan pemasaran digital. UMKM Keripik Balado Uni Yen merupakan UMKM lokal yang bergerak di industri makanan olahan khas Minang, menghadapi tantangan dalam memperluas pasar akibat keterbatasan inovasi produk serta masih mengandalkan metode konvensional dalam promosi dan penjualan. Kondisi ini berdampak pada stagnasi penjualan dan rendahnya efisiensi manajerial, sehingga diperlukan upaya strategis untuk meningkatkan kapasitas usaha. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan daya saing UMKM melalui pengembangan kemasan produk yang dilengkapi kode QR dan terintegrasi dengan sistem point of sale berbasis website dan mesin kasir digital, serta mendorong digitalisasi pemasaran. Kegiatan pengabdian ini dilaksanakan dengan pendekatan partisipatif melalui pelatihan, pendampingan teknis, serta monitoring dan evaluasi implementasi teknologi. Pemasaran digital melalui media sosial juga terbukti efektif memperluas jangkauan pasar dan meningkatkan penjualan hingga 40%. Secara keseluruhan, kegiatan ini menegaskan bahwa integrasi inovasi kemasan, sistem digital, dan pemasaran daring merupakan strategi efektif untuk memperkuat daya saing dan kemandirian UMKM lokal secara berkelanjutan.
Kata Kunci: digitalisasi pemasaran; kemasan inovatif QR Code; point of sales; UMKM