Abstract:Maintaining employee commitment is particularly important in palm oil mill operations, where shift work, physical demands, and limited career development opportunities may affect employees’ attachment to the organization.…
on. This study examines the influence of work-life balance and career development on the organizational commitment of operational employees at the Rimba Belian Palm Oil Mill Unit, Region 5, PT Perkebunan Nusantara IV. A quantitative associative design was employed, involving all 114 operational employees through a census approach. Data were collected using a five-point Likert-scale questionnaire and analyzed through multiple linear regression after completing instrument and classical assumption tests. The findings indicate that work-life balance and career development each have a positive and significant influence on organizational commitment. Both variables also jointly contribute significantly to strengthening employees’ commitment to the organization. Work-life balance showed a relatively stronger contribution, suggesting that employees’ ability to manage work demands and personal responsibilities is particularly important in a shift-based operational environment. This study extends the discussion of organizational commitment to the palm oil agro-industry, which remains less frequently examined than service and public-sector organizations. The findings imply that management should improve shift arrangements, rest periods, access to training, and the transparency of promotion and career development processes to maintain employees’ long-term commitment
Abstract:This study systematically reviews the development of Total Quality Management (TQM) practices in relation to Green Quality Intelligence Capabilities (GQIC), Circular Process Innovation (CPI), and Sustainable Operational…
Performance (SOP). Responding to the need for a clearer review method and a more focused novelty, this article applies the PRISMA 2020-based Systematic Literature Review approach. Articles were identified from the Scopus database using keyword combinations related to TQM, quality management practices, green capability, green innovation, circular economy, circular process innovation, Industry 4.0, Quality 4.0, and sustainability performance. After identification, screening, eligibility assessment, and quality appraisal, 27 articles published between 2016 and 2026 were included in the final synthesis. The findings show that TQM literature has shifted from traditional quality control and customer satisfaction toward digital, green, and sustainability-oriented quality management. Soft TQM dimensions, such as leadership, employee involvement, training, and quality culture, and hard TQM dimensions, such as process management, quality tools, continuous improvement, and data-based decision making, remain dominant. However, prior studies still frequently use general mediators, including knowledge management, organizational culture, innovation capability, and competitive advantage. This review proposes CPI as a more specific mediation mechanism that translates TQM and GQIC into sustainable operational outcomes through waste reduction, resource efficiency, material reuse, energy efficiency, and circular process redesign. The study contributes by offering an integrated conceptual model and propositions for future empirical research on quality management, green intelligence, circular innovation, and sustainable operations.
Abstract:This study was motivated by fluctuations in the stock prices of mining sector companies listed in the IDX30 index during 2021–2024, Indonesia’s mineral downstreaming policy, and inconsistencies in previous research findings.…
indings. This study aimed to analyze the effects of interest rates and financial performance, as measured by the debt-to-equity ratio (DER) and earnings per share (EPS), on the stock prices of IDX30 mining companies and to examine the moderating role of inflation. The population comprised all mining sector companies listed in the IDX30 index during the year 2021–2024, while the sample was selected using purposive sampling. This study employed a quantitative explanatory approach and panel data regression with Moderated Regression Analysis. The results showed that interest rates had a negative and significant effect on stock prices, whereas EPS had a positive and significant effect. DER did not significantly affect stock prices. Furthermore, inflation did not moderate the effects of interest rates, DER, or EPS on stock prices. These findings imply that mining companies should maintain sustainable profitability and consider interest rate dynamics in financial decision-making. Investors should also consider macroeconomic conditions and company fundamentals when formulating investment strategies.
Abstract:The rapid growth of local cafes in medium-sized cities has shifted competition from product-based offerings to experience-based value creation. This study examines how service quality and store atmosphere influence customer…
mer loyalty through customer satisfaction at See You Cafe in Pinrang City. The study employed a quantitative associative-causal design involving 160 customers selected through purposive sampling, with criteria including customers aged at least 17 years and having visited See You Cafe at least twice. Data were collected using a structured questionnaire measured on a four-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that service quality has a positive and significant effect on customer satisfaction and customer loyalty. Store atmosphere also has a positive and significant effect on customer satisfaction, indicating that physical and sensory elements of the cafe contribute to customers’ positive evaluations. However, store atmosphere does not significantly affect customer loyalty. Customer satisfaction also does not significantly affect loyalty and does not mediate the relationship between service quality and loyalty or between store atmosphere and loyalty. These findings suggest that customer loyalty at See You Cafe is shaped more directly by service quality than by satisfaction or store atmosphere. The study implies that cafe management should prioritize improving service reliability, particularly order-serving timeliness, while maintaining a comfortable atmosphere. In addition, loyalty-building strategies should go beyond customer satisfaction by strengthening service consistency, personalization, and long-term customer engagement
Abstract:Tujuan penelitian pengaruh E-Service Quality dan Brand Trust terhadap Repurchase Intention produk Madame Gie pada platform e-commerce Shopee. Objek penelitian adalah Madame Gie Official Shop di Shopee, dengan unit analisis…
is berupa pelanggan yang berbelanja di toko tersebut. Uji hipotesis melalui regresi linear berganda, uji t, dan uji f. Sampel penelitian 300 responden yang dipilih menggunakan teknik non-probability sampling. E-Service Quality berpengaruh positif dan signifikan terhadap Repurchase Intention ini membuktikan bahwa pengalaman layanan digital yang cepat, mudah, dan responsif memainkan peran penting dalam membentuk loyalitas konsumen. Semakin baik kualitas layanan yang dirasakan konsumen, maka semakin tinggi pula kemungkinan mereka untuk kembali membeli produk Madame Gie melalui Shopee.Brand Trust memiliki pengaruh positif dan signifikan terhadap Repurchase Intention. Kepercayaan konsumen terhadap kualitas, reputasi, dan konsistensi merek Madame Gie menjadi faktor krusial dalam membentuk keputusan pembelian ulang. Kepercayaan ini memperkuat persepsi positif dan mengurangi keraguan terhadap risiko pembelian produk kecantikan secara daring. E-Service Quality dan Brand Trust terhadap Repurchase Intention: Secara simultan, E-Service Quality dan Brand Trust memiliki pengaruh yang sangat signifikan terhadap Repurchase Intention, Hal ini menegaskan pentingnya strategi terpadu dalam pengelolaan kualitas layanan digital dan penguatan identitas merek untuk mempertahankan loyalitas pelanggan di platform e-commerce.
Abstract:The leadership of student organizations is an important foundation for the sustainability and effectiveness of student activities in higher education institutions. However, many student organization leaders do not yet have…
ve a sufficient understanding of how to identify, develop, and maintain the potential of members (talent management), resulting in the leadership regeneration process often being less than optimal. This community service activity was conducted in the form of material preparation for the Student Leadership Basic Training (LDKM) organized by the Student Association (HIMA) of Economic Education on August 9, 2026, at Villa Cantik, with the theme "The Urgency of Leadership." A total of 55 students participated as event participants. The material presented focuses on talent management within organizations, covering the identification of member potential, competency development strategies, and mapping the regeneration of management. The implementation methods include interactive lectures, group discussions, and organizational case studies. The results of the activity show an increase in participants' understanding of the concept of talent management, marked by high enthusiasm in discussions and the participants' ability to formulate strategies for managing members' potential in organizational case simulations. This activity made a tangible contribution to strengthening students' leadership capacities and opened up opportunities for sustainable collaboration between academics and student organizations within the Economics Education Study Program
Abstract:Fenomena kenakalan remaja (juvenile delinquency) di era kontemporer telah berkembang menjadi implikasi sosial yang mengkhawatirkan, baik dalam konsetualisasi urban maupun rural. Penelitian ini bertujuan untuk menganalisis…
s dampak kenakalan remaja terhadap eskalasi konflik sosial komunitas antara Desa Luhu dan Desa Iha, Kecamatan Huamual, Kabupaten Seram Bagian Barat, serta merumuskan resolusi holistik berbasis perspektif Pendidikan Islam. Metodologi yang diaplikasikan dalam studi ini adalah pendekatan deskriptif kualitatif melalui studi lapangan (field research). Data dikumpulkan melalui teknik observasi partisipatif, wawancara mendalam terhadap 10 informan multi-sektoral (tokoh agama, adat, masyarakat, aparat TNI/Polri, dan pemuda), serta dokumentasi. Temuan penelitian menunjukkan bahwa manifestasi kenakalan remaja yang dominan menjadi pemicu friksi dan integrasi destruktif antar-desa meliputi konsumsi minuman keras (sopi dan sageru), perkelahian kelompok, perjudian, dan disfungsi interaksi dalam pacaran inter-desa yang memicu polarisasi komunal serta kerugian material dan imaterial. Dalam tinjauan Pendidikan Islam, fenomena kemerosotan moralitas ini diakibatkan oleh minimalnya internalisasi nilai spritual dan kedangkalan rekonstruksi akhlak anak. Pendidikan Agama Islam memainkan peranan krusial tidak hanya sebatas fungsi kognitif (ta'lim), melainkan harus dioptimalkan dalam dimensi pembentukan karakter (ta'dib) dan pengasuhan spiritual secara holistik (tarbiyah) lintas lingkungan keluarga, lembaga formal, dan instrumen kemasyarakatan guna meminimalisir deviasi sosial remaja.
Abstract:This study aims to determine the the influence of product quality, packaging design, and customer experience on consumer repurchase intention on Ayam Penyet Bang Amin products in Rantauprapat, both partially and simultaneously.…
eously. This type of research is quantitative research with an associative approach. The population in this study were all consumers of Ayam Penyet Bang Amin Rantauprapat. The research sample was determined using the Lemeshow formula so that 96 respondents were obtained with a sampling technique using purposive sampling technique. Primary data were collected through online questionnaires and processed using SPSS version 23. The test results showed that partially, product quality had a positive and significant effect on repurchase intention (t count 3.069 > t table 1.986; Sig. 0.003 < 0.05). Packaging design had a positive and significant effect on repurchase intention (t count 2.446 > t table 1.986; Sig. 0.016 < 0.05). Customer experience also has a positive and significant effect on repurchase intention (t count 3.528 > t table 1.986; Sig. 0.001 < 0.05). Simultaneously, product quality, packaging design, and customer experience have a significant effect on consumer repurchase intention (F count 143.923 > F table 2.70; Sig. 0.000 < 0.05). The coefficient of determination of 0.819 indicates that the variables of product quality, packaging design, and customer experience are able to explain the variation in repurchase intention by 81.9%, while the remaining 18.1% is influenced by other variables outside this research model.
Abstract:Literasi keuangan merupakan kecakapan penting yang perlu diperkenalkan sejak usia dini agar siswa mampu mengelola uang saku secara bijak, membedakan kebutuhan dan keinginan, serta membangun kebiasaan menabung. Kegiatan pengabdian…
engabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman literasi keuangan siswa melalui penerapan Game-Based Learning (GBL) pada siswa kelas VI SDN 001 Rimba Sekampung. Kegiatan dilaksanakan dengan melibatkan 76 siswa melalui tiga tahapan, yaitu pemaparan materi, pembelajaran berbasis permainan menggunakan estafet botol finansial, serta refleksi dan penulisan harapan. Materi yang diberikan meliputi pengenalan uang, sumber uang, pengelolaan uang saku, perbedaan kebutuhan dan keinginan, konsep pembagian uang 50/30/20, serta pentingnya menabung sejak dini. Hasil kegiatan menunjukkan adanya peningkatan pemahaman siswa terhadap konsep dasar literasi keuangan dan pengelolaan uang saku secara bijak. Siswa juga menunjukkan keberanian dalam menjawab pertanyaan, kemampuan mengambil keputusan secara bertanggung jawab, serta antusiasme yang tinggi selama proses pembelajaran. Meskipun terdapat kendala dalam pemahaman konsep pembagian 50/30/20, perbedaan kecepatan pemahaman siswa, dan keterbatasan durasi permainan, pemberian contoh langsung dan bantuan berupa clue dapat membantu siswa memahami materi. Penerapan Game-Based Learning melalui estafet botol finansial dapat menjadi pendekatan pembelajaran yang interaktif, menyenangkan, dan relevan dalam meningkatkan pemahaman literasi keuangan serta menumbuhkan kesadaran menabung sejak dini.
Abstract:Remaja merupakan kelompok yang rentan terhadap berbagai bentuk patologi sosial, seperti kenakalan remaja, penyalahgunaan narkoba, kecanduan gawai, perundungan, dan pergaulan bebas akibat pengaruh lingkungan sosial serta…
kemajuan teknologi. Kondisi ini mendorong pelaksanaan kegiatan pengabdian kepada masyarakat berupa edukasi mengenai patologi sosial bagi siswa kelas IX di MTs Al-Falah, Kota Dumai, sebagai langkah preventif untuk meningkatkan pemahaman dan kesadaran siswa. Kegiatan ini menggunakan metode pendidikan partisipatif yang memadukan penyampaian materi, permainan pemecah kebekuan (ice-breaking), diskusi interaktif, dan permainan untuk meningkatkan keterlibatan peserta. Evaluasi dilakukan melalui pre-test dan post-test yang diikuti oleh 45 siswa, disertai dengan observasi terhadap partisipasi dan respons siswa selama kegiatan berlangsung. Hasil kegiatan menunjukkan adanya peningkatan pemahaman, yang ditandai dengan kenaikan skor rata-rata dari kisaran 60–80 pada pre-test menjadi 85–100 pada post-test. Selain itu, para siswa menunjukkan antusiasme yang tinggi, lebih aktif dalam diskusi, serta mampu mengaitkan materi dengan kondisi di lingkungan sekitar mereka. Sebagai luaran kegiatan, poster edukasi diserahkan kepada pihak sekolah sebagai sarana pembelajaran berkelanjutan mengenai pencegahan patologi sosial. Dengan demikian, kegiatan edukasi ini berhasil mencapai tujuannya dalam meningkatkan pengetahuan dan kesadaran siswa mengenai patologi sosial serta menyediakan materi edukasi yang dapat dimanfaatkan secara berkelanjutan di lingkungan sekolah.