Abstract:Abstract: PT. Pia Garda Utama is one of the outsourcing service providers in the West Sumatra region. The company still uses Microsoft Excel to store data from fans, ranging from recruitment, initial selection to the appointment…
ointment of prospective employees. During this time the process of hiring employees at PT. Pia Garda is still not effective or recommended, which still requires a long time in determining the final results in accordance with the criteria set by the company. The processes carried out by PT. Pia Garda Utama is very unfavorable for applicants or prospective employees, this may not be the pure results of the applicant's ability, more than the results of the thoughts and conclusions of the examiners. To overcome these problems, a Decision Support System was created which will assist in processing the exam data of the applicants so as to produce an effective and efficient decision that can assist the company in determining the criteria for prospective buyers needed by the company.
Keywords: decision support system; client server; employee acceptance
Abstrak: PT. Pia Garda Utama merupakan salah satu perusahaan penyedia jasa Outsourcing di wilayah Sumatera Barat. Perusahaan masih menggunakan microsoft excel untuk menyimpan data-data dari para pelamar, mulai dari Perekrutan, penyeleksian awal sampai pada tahap penentuan calon karyawan. Selama ini Proses penerimaan karyawan di PT. Pia Garda Utama masih belum efektif atau subjektif yang masih membutuhkan waktu yang cukup lama dalam menentukan hasil akhir penerimaan karyawan yang sesuai dengan kriteria yang ditetapkan perusahaan. Proses –proses yang dilaksanakan oleh PT. Pia Garda Utama sangat tidak menguntungkan bagi pelamar atau calon karyawan, hal ini dikarenakan hasil yang didapat bisa dikatakan bukan murni dari kemampuan pelamar tersebut, melainkan dari hasil pemikiran dan kesimpulan para penguji. Untuk mengatasi permasalahan tersebut maka dibuat suatu Sistem Penunjang Keputusan (SPK) yang akan membantu dalam mengolah data ujian dari pelamar sehingga menghasilkan sebuah keputusan yang efektif dan efisien yang dapat membantu perusahaan dalam menentukan kriteria calon karyawan yang dibutuhkan oleh perusahaan.
Kata kunci: client server; penerimaan karyawan; sistem pendukung keputusan
Abstract:Abstract: Sulaman Mayang's Industry has implemented a desktop-based system in data processing, a one-way system involving only one actor/user of the system. So that in use there are some new problems that have arisen that…
t affect the performance of services to customers. This study aims to analyze and test the quality of the Mayan embroidery information system using the McCall method. Analysis is carried out on several aspects of the product operation including the quality factors of correctness (truth), reliability (reliability), efficiency (efficiency), integrity (integrity) and usability (usability). Data was collected through questionnaires from 38 respondents involving workers/employees and customers. The results showed that overall the quality of the Sulaman Mayang information system was at the level of 76% (the quality of the information system was good according to the scale interpretation of the percentage of quality factors). Thus the quality of Mayang embroidery information systems needs to be improved in accordance with recommendations which are improvements to the quality of Mayan embroidery information systems.
Keywords: McCall Method; Sulaman Mayang; the quality of information system.
Abstrak: Industri Sulaman mayang sejauh ini menerapkan sistem berbasiskan dekstop dalam pengolahan data, sistem yang digunakan satu arah hanya melibatkan satu aktor/pengguna sistem saja. Sehingga dalam penggunaan ada beberapa persoalan baru yang bermunculan yang mempengaruhi kinerja layanan terhadap pelanggan. Penelitian ini bertujuan untuk menganalisa dan menguji kualitas sitem informasi sulaman mayang dengan meggunakan metode McCall. Analisa dilakukan terhadap beberapa aspek dalam product operation diantaranya faktor kualitas correctness (kebenaran), reliability (keandalan), effisiensy (efisien), integrity (integritas) dan usability (kegunaan). Data dikumpulkan melalui kuosioner dari 38 responden yang melibatkan pekerja/karyawan dan pelanggan. Hasil penelitian menunjukkan bahwa secara keseluruhan kualitas sistem informasi sulaman mayang berada pada level 76% (kualitas sistem informasi tersebut baik menurut skala penafsiran persentase faktor kualitas). Dengan demikian kualitas sistem informasi sulaman mayang perlu ditingkatkan sesuai dengan rekomendasi yang merupakan perbaikan kualitas sistem informasi sulaman mayang.
Kata kunci: kualitas sistem informasi; metode McCall; Sulaman Mayang
Abstract:Abstract: Payroll is an acceptance in return from the employer to the employee for a job or service that has been done and is expressed or valued in the form of money determined on the basis of an agreement or legislation…
n and is paid on the basis of an employment agreement between the employer and the employee including benefits, both for the employees themselves and for the family. This research takes place at PT. Astro Niaga Jaya. The payroll process at PT. Astro Niaga Jaya is still conventional. Salary calculations are based on different details that hinder the performance process of the human resources department. Errors in calculating salaries can be fatal because it will affect the preparation of financial statements. Therefore, it is necessary to have an employee payroll information system so that the human resources department is not wrong in collecting employee payroll data. The purpose of this paper is to design employee attendance and payroll information systems at PT. Astro Niaga Jaya using Waterfall method in order to produce information that is fast, precise and accurate. The Waterfall method is often used in designing an information system. Payroll Information System can work effectively and efficiently.
Keywords: payroll, information, system
Abstract:Abstrack: New Employee Recruitment on campus STMIK ROYAL. In the selection usually the campus will provide several series of tests to determine the ability and personal of the prospective employee. Data test results will…
be stored in an archive or computer in the form of tables that create data and value of each test participant. Based on the current employee recruitment system HR has difficulty in selecting and evaluating the competent employees. To overcome this made a decision support system of new employee acceptance especially part of laboratory assistant. For determine employees who will be accepted, then built a computerized decision-making system that is able to facilitate the process of receiving new employees. the determination and identification of labor by using SAW method (Simple additive weighting) is a method that can find a best alternative from various alternatives based on predetermined criteria. The point is that the method determines the weight value for each criterion. The best alternatives are those who are eligible to be employees based on predetermined criteria. Assessment is done by finding the value of weight for each criterion, then conducted the ranking process that will determine the optimal alternative that is the employee who will be considered by the decision maker to become employees at the company. This decision support system will be able to assist the human resources in determining the recruitment of new employees, especially the assistant laboratory at STMIK ROYAL.
Keywords: assessment criteria, SAW method, decision support system.
Abstrak: Penerimaan Karyawan baru pada kampus STMIK ROYAL. Dalam penyeleksian biasanya pihak kampus akan memberikan beberapa rangkaian tes untuk mengetahui kemampuan serta pribadi dari calon pegawai tersebut. Data hasil tes tersebut nantinya akan disimpan dalam suatu arsip ataupun komputer yang berupa tabel yang membuat data dan nilai masing-masing peserta tes. Berdasarkan system penerimaan pegawai yang berjalan saat ini SDM mengalami kesulitan dalam menyeleksi dan mengevaluasi pegawai yang berkompeten. Untuk mengatasinya dibuat suatu sistem pendukung keputusan penerimaan pegawai baru khususnya bagian asisten laboraturium.Untuk menentukan pegawai yang akan diterima, maka dibangun sebuah sistem pengambilan keputusan terkomputerisasi yang mampu memudahkan proses penerimaan pegawai baru. penentuan dan identifikasi tenaga kerja dengan menggunakan metode SAW (Simple additive weighting) adalah metode yang dapat mencari suatu alternatif terbaik dari berbagai alternatif berdasarkan kriteria – kriteria yang telah ditentukan. Intinya bahwa metode tersebut menentukan nilai bobot pada setiap kriteria. Alternatif terbaik yang dimaksud adalah yang berhak menjadi pegawai berdasarkan kriteria yang telah ditentukan. Penilaian dilakukan dengan mencari nilai bobot untuk setiap kriteria, kemudian dilakukan proses perangkingan yang akan menentukan alternatif optimal yaitu para pegawai yang akan dipertimbangkan oleh pengambil keputusan untuk menjadi pegawai pada perusahaan tersebut. Sistem pendukung keputusan ini nantinya dapat mambantu pihak SDM dalam menentukan perekrutan karyawan baru khususnya asisten laboraturium di STMIK ROYAL.
Kata Kunci : kriteria penilaian, metode SAW, sistem pendukung keputusan.
Abstract:Abstract: Based on the current employee recruitment system HR STMIK Royal has difficulty in selecting and evaluating the competent employees. To overcome this made a decision support system of new employee acceptance especially…
ecially part of laboratory assistant. For determine employees who will be accepted, then built a computerized decision-making system that is able to facilitate the process of receiving new employees. the determination and identification of labor by using SAW method (Simple additive weighting) is a method that can find a best alternative from various alternatives based on predetermined criteria. The point is that the method determines the weight value for each criterion. The best alternatives are those who are eligible to be employees based on predetermined criteria. Assessment is done by finding the value of weight for each criterion, then conducted the ranking process that will determine the optimal alternative that is the employee who will be considered by the decision maker to become employees at the company. This decision support system will be able to assist the human resources in determining the recruitment of new employees, especially the assistant laboratory at STMIK Royal.
Keywords: assessment criteria, SAW method, decision support system.
Abstrak: Berdasarkan sistem penerimaan pegawai yang berjalan saat ini SDM mengalami kesulitan dalam menyeleksi dan mengevaluasi pegawai yang berkompeten. Untuk mengatasinya dibuat suatu sistem pendukung keputusan penerimaan pegawai baru khususnya bagian asisten laboraturium.Untuk menentukan pegawai yang akan diterima, maka dibangun sebuah sistem pengambilan keputusan terkomputerisasi yang mampu memudahkan proses penerimaan pegawai baru. penentuan dan identifikasi tenaga kerja dengan menggunakan metode SAW (Simple additive weighting) adalah metode yang dapat mencari suatu alternatif terbaik dari berbagai alternatif berdasarkan kriteria – kriteria yang telah ditentukan. Intinya bahwa metode tersebut menentukan nilai bobot pada setiap kriteria. Alternatif terbaik yang dimaksud adalah yang berhak menjadi pegawai berdasarkan kriteria yang telah ditentukan. Penilaian dilakukan dengan mencari nilai bobot untuk setiap kriteria, kemudian dilakukan proses perangkingan yang akan menentukan alternatif optimal yaitu para pegawai yang akan dipertimbangkan oleh pengambil keputusan untuk menjadi pegawai pada perusahaan tersebut. Sistem pendukung keputusan ini nantinya dapat mambantu pihak SDM dalam menentukan perekrutan karyawan baru khususnya asisten laboraturium di STMIK Royal.
Kata kunci: kriteria penilaian, metode SAW, sistem pendukung keputusan.
Abstract:This study examines how employees perceive and trust Algorithmic Performance Appraisal (APA) in digital-native and technology-driven companies. Adopting Organizational Justice Theory, the Trust in Technology Framework, and…
nd Cognitive Appraisal Theory, the research explores both the direct and indirect effects of APA on employee trust, with Perceived Procedural Fairness (PPF) as a mediating variable. The study uses a quantitative, cross-sectional approach, collecting data from 200 employees in technology-based organizations and analyzing the data with Partial Least Squares Structural Equation Modeling (PLS-SEM). Results show that APA significantly enhances both procedural fairness and employee trust, with PPF playing a partial mediating role in this relationship. These findings underscore the importance of transparency, procedural legitimacy, and avenues for employee voice in cultivating trust in algorithmic systems. The study’s theoretical contribution lies in its integration of multiple perspectives on trust and fairness within algorithmic HR management. The practical implication calls for the careful design and implementation of APA systems that employees perceive as fair and trustworthy. Future research should investigate these relationships in longitudinal and multi-contextual settings to deepen the understanding of trust dynamics in evolving AI-mediated work environments.
Abstract:Public service quality is one of the fundamental indicators in assessing the performance of government institutions, especially at the district level where direct interactions with citizens take place. This study aims to…
analyze the influence of employee motivation on the quality of administrative services at the Leihitu Sub-district Office, Central Maluku Regency. The research employs a quantitative approach with an explanatory design to identify causal relationships between variables. The population in this study consists of all employees involved in administrative services, and total sampling was used due to the manageable number of staff. Data were collected through a structured questionnaire using a Likert scale to measure motivation and service quality indicators. The data were analyzed using descriptive statistics and linear regression to determine the effect of motivation on service quality. The results show that employee motivation significantly and positively influences administrative service quality. Employees with higher intrinsic and extrinsic motivation tend to demonstrate better responsiveness, discipline, communication, and consistency in carrying out public service functions. The study concludes that strengthening motivation is essential to improve public service performance. Therefore, organizational leaders are encouraged to enhance work motivation through recognition, supportive leadership, fair reward systems, and professional development opportunities to ensure services meet community expectations.
Abstract:This study aims to examine the relationship between employee training and development programs and customer satisfaction levels within the hospitality sector, with a particular focus on MaxOne Hotels in Makassar. Employing…
ng a mixed-methods approach, the research integrates employee surveys, customer feedback, and performance metric analysis to assess the influence of training programs on service quality and customer experiences. The findings reveal that employee training and development variables account for only 1.4% of the variance in customer satisfaction, with the remaining 98.6% influenced by other factors. Nevertheless, well-structured training program designs were shown to significantly enhance employees' critical thinking, communication, emotional regulation, and problem-solving skills. Furthermore, technology-based training demonstrates substantial potential for improving service efficiency and facilitating adaptation to operational innovations. In conclusion, while the direct impact of training on customer satisfaction is relatively minor, thoughtfully designed training programs remain essential for delivering high-quality customer experiences and sustaining competitiveness in the industry. This research offers valuable insights into strategies for optimizing training effectiveness in the hospitality sector.
Abstract:The Industrial Revolution 4.0 has drastically transformed global industries, introducing advanced technologies such as automation, artificial intelligence, and digitalization into the workplace. This rapid technological…
shift has presented significant challenges for labor laws, which are often designed for traditional work environments. This study explores the implementation of labor law in the context of the Industrial Revolution 4.0, analyzing the challenges faced by both employers and employees in adapting to these new technological advancements. Using a qualitative methodology, this research employs a juridical review of existing labor laws, supported by an in-depth case study examining how these laws are applied in technology-driven industries. The findings indicate that labor laws often lag behind the technological advances, leading to gaps in legal protections for workers and ambiguities in employer obligations. The case study highlights specific instances where current labor regulations fail to address issues related to remote work, job displacement due to automation, and workers' rights in the gig economy. Solutions are proposed to modernize labor laws, ensuring they are adaptable to future technological developments while safeguarding workers' rights. The study concludes that there is an urgent need for legal reforms to balance innovation with fair labor practices in the era of Industry 4.0.
Abstract:This research examines the perspectives and experiences of workers about Human Resource Development (HRD) programs in order to determine the aspects that influence engagement, satisfaction, and overall effectiveness. Employing…
loying a qualitative methodology, the study included semi-structured interviews and focus groups with personnel from several departments. The results indicate that HRD programs are most efficient when they are congruent with individuals' specific career objectives and professional requirements, and when they have sufficient organizational resources and management support. The identification of challenges such as program rigidity and lack of relevance emphasizes the need for HRD methods that are more flexible and responsive. The research highlights the need of customizing HRD programs to cater to the varied requirements of employees and adjusting to rapid changes in the work environment. The findings provide practical and effective guidance for firms to improve their HRD processes and give stronger support for employee development. Further investigation is recommended to examine the incorporation of emerging technologies in HRD and evaluate their influence on employee engagement and development.