Abstract:Abstract The rapid growth of the Muslim fashion industry in Indonesia has intensified competition among Muslim fashion brands, particularly in the hijab segment. This intense competition requires companies to maintain high…
high product quality and implement effective promotional strategies to create consumer satisfaction. Rabbani, as one of Indonesia’s national Muslim fashion brands, faces challenges related to declining consumer perceptions of product quality and promotional effectiveness, which have an impact on consumer satisfaction, especially in Rancaekek District, Bandung Regency.
This study aims to examine and analyze the influence of product quality and promotion on consumer satisfaction among Rabbani hijab users in Rancaekek District, Bandung Regency, both partially and simultaneously. This research employs a quantitative approach using descriptive and verificative methods. The population of this study consists of consumers who use Rabbani hijabs in Rancaekek District, with a sample of 96 respondents selected through purposive sampling. Data were collected through questionnaires developed based on indicators of product quality, promotion, and consumer satisfaction.
The data analysis techniques used include descriptive analysis to describe the condition of each variable and multiple linear regression analysis to test the influence of product quality and promotion on consumer satisfaction. The analysis was also supported by classical assumption tests, coefficient of determination tests, and hypothesis testing through partial tests (t-test) and simultaneous tests (F-test).
The results of the study indicate that product quality and promotion have a positive and significant effect on consumer satisfaction, both partially and simultaneously. Good product quality and attractive, well-targeted promotional strategies are able to enhance consumer satisfaction with Rabbani products. Therefore, it is recommended that Rabbani place greater emphasis on maintaining consistent product quality and optimizing promotional strategies to improve consumer satisfaction and loyalty amid increasingly competitive conditions in the Muslim fashion industry.
Abstract:This study examines the impact of ethical leadership, innovation adoption, and creativity on company performance within Indonesia's fast-fashion industry. As the industry faces increasing scrutiny regarding sustainability…
y and social responsibility, understanding the relationships between these organizational capabilities becomes crucial for competitive advantage. Using a quantitative methodology, this research employed saturated sampling of 87 managers from fast-fashion companies across major Indonesian cities including Jakarta, Bandung, Surabaya, and Medan. Data were analyzed using SmartPLS 4.0 through Partial Least Squares Structural Equation Modeling (PLS-SEM). The measurement model demonstrated strong reliability and validity, with all constructs exceeding recommended thresholds for Cronbach's Alpha (0.832-0.873), Composite Reliability (0.883-0.911), and Average Variance Extracted (0.603-0.671). Discriminant validity was confirmed through Fornell-Larcker criterion and HTMT ratios below 0.85. The findings reveal that ethical leadership, innovation adoption, and creativity function as complementary organizational resources that collectively enhance company performance rather than operating in isolation. These results provide empirical evidence for the synergistic effects of leadership behavior, technological orientation, and creative capacity in driving organizational success. The study contributes to management literature by demonstrating the integrated nature of these capabilities and offers practical guidance for fast-fashion companies seeking sustainable competitive advantage through ethical practices, systematic innovation, and creative organizational cultures.
Abstract:This study aims to determine whether there is an influence between product image, user image, brand ambassador, promotion, price and product quality on consumer decisions to buy fashion product online in e-commerce of generation…
neration z at Bandar Lampung city. This study uses quantitative methods with multiple linear regression analysis. The number of samples in this study was 500. The method of collecting data is by distributing questionnaires using google forms as a medium. The results of the t test show that the product image variable has significant effect on purchasing decisions for buy fashion product with a tcount value greater than ttable (4,163 > 1,965), the user image variable has significant negative effect on purchasing decisions for buy fashion product with a tcount value greater than ttable (4,356 > 1,965), the brand ambassador variable has significant negative effect on purchasing decisions for buy fashion product with a tcount value greater than ttable (3,664 > 1,965), the promotion variable has significant effect on purchasing decisions for buy fashion product with a tcount value greater than ttable (5,255 > 1,965), the price variable has significant effect on purchasing decisions for buy fashion product with a tcount value greater than ttable (8,966 > 1,965), and product quality variables have a significant effect on purchasing decisions for buy fashion product products with a tcount value greater than ttable (11,077 > 1,965). Product image, user image, brand ambassador, promotion, price and product quality variables simultaneously affect the purchasing decisions for buy fashion product online in e-commerce of generation z at Bandar Lampung city.
Abstract:The growing dominance of impulse buying within TikTok's live streaming commerce, particularly in the Fashion product segment, signifies a transformation in digital consumer behavior influenced by the dynamics of real-time…
e interactivity and incentive-based promotional strategies. This study empirically examines the effects of real-time interactivity and promotion incentive information on impulse buying behavior, with perceived trust serving as a mediating variable that explains the psychological pathway between digital stimuli and spontaneous purchase decisions. Employing a quantitative approach with an associative causal design, data were collected from 231 active TikTok users in Indonesia and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) version 4.0. The analysis reveals that both exogenous variables significantly enhance the tendency for impulsive purchases, both directly and indirectly through the mediation of perceived trust. Responsive real-time interactions and exclusive, time-sensitive promotions effectively foster consumer trust in sellers, which subsequently accelerates unplanned buying behavior. These findings advance theoretical discourse in digital marketing literature by emphasizing the critical integration of interactivity, promotional stimuli, and affective trust mechanisms in shaping purchasing decisions within persuasive and simultaneous digital environments. The practical implications of this study offer strategic insights for businesses, encouraging the optimization of interactive features and promotional tactics to establish credibility and drive instant sales conversions in the context of e-commerce live streaming.
Abstract:Batik adalah berasal dari kata yang berakhiran tik, berasal dari kata menitik yang berarti menetes. Dalam bahasa Jawa kromo batik disebut seratan, dalam bahasa Jawa ngoko disebut tukis (menulis dengan lilin). Menurut terminologi,…
minologi, batik adalah gambar yang dihasilkan dengan menggunakan alat canting atau sejenisnya dengan bahan lilin sebagai penahan masuknya warna. Istilah batik berasal dari kata kata amba (Jawa), yang artinya menulis dan nitik yang berarti membuat titik. Lazarus merupakan sebuah batik Madura yang menawarkan berbagai macam batik tulis terutama batik Madura yang brand dari galeri batik ini. Berbagai macam motif batik khas Madura dipasarkan di sini, hal ini ditujukan untuk memperkenalkan batik khas madura yang akhir-akhir ini semakin diminati. Batik dengan serpihan padi disetiap motifnya ini merupakan batik asal kelahiran sang pemilik yaitu Pak Junaidi yang notabenenya merupakan orang madura sehingga disamping bisnis ini juga bekerja untuk mengenalkan budaya asal madura dengan harapan budaya madura akan lebih dikenal.Perkembangan fashion di Indonesia dapat dilihat dari ciri khas fashion Indonesia yakni batik. Para designer Indonesia telah berusaha untuk mengembangkan karyanya supaya batik tidak hanya sebagai barang yang itu saja atau monoton. Contohnya batik yang pada awalnya kerap digunakan oleh para orangtua dalam acara formal, kini bisa beralih fungsi sebagai pakaian yang santai dan tidak terlalu formal. Seiring berjalannya waktu, batik Indonesia juga semakin trendi dengan berbagai bentuk pola pakaian, warna, dan bisa di padu padankan dengan jeans yang bisa dipakai untuk anak-anak muda di Indonesia. Dari hasil penelitian diperoleh strategi yang dapat diterapkan oleh perusahaan dalam Meningkatkan penjualan. Perusahaan masih harus mengembangkan semua produknya agar lebih Bervariasi dan mengikuti trand mode.
Abstract:Angga Colection adalah sebuah usaha yang bergerak di bidang penjualan fashion, terletak di Jalan Besar Sei Silau Timur, Kabupaten Asahan. Produk fashion yang ditawarkan meliputi baju, celana, tas, sepatu, aksesoris, dan…
gamis. Namun, saat ini Angga Colection menghadapi kesulitan dalam memprediksi permintaan produk fashion karena masih mengandalkan perkiraan dari bagian penjualan. Untuk mengatasi masalah ini, penelitian ini bertujuan untuk menerapkan metode single moving average pada sistem peramalan penjualan produk fashion di Angga Colection. Metode ini melibatkan pengambilan sekelompok nilai pengamatan, mencari nilai rata-rata, dan menggunakan hasilnya sebagai ramalan untuk periode yang akan datang. Penelitian ini menggunakan metode penelitian kuantitatif dan hasilnya menunjukkan bahwa menerapkan metode single moving average pada sistem peramalan penjualan produk fashion di Angga Colection dapat memudahkan proses peramalan dan meningkatkan akurasi prediksi. Dengan demikian, Angga Colection dapat membuat keputusan yang lebih tepat dan efektif dalam menghadapi permintaan produk fashion.
Abstract:Abstract: In a competitive digital era, business owners such as Alya Collection face challenges in determining the right fashion products to offer to consumers. Relying on intuition without data support often results in…
inaccurate and potentially detrimental decisions. This study aims to assist the sales decision-making process by applying a data mining method using the K-Means Clustering algorithm. This method was used to group sales data from February 2024 to January 2025 into three categories: best-selling, least-selling, and non-selling products. The study was conducted using a quantitative approach, through sales data collection and direct interviews with store owners. The system was built using the PHP programming language and MySQL database, and designed with tools such as UML, DFD, and ERD. The results of this clustering system are expected to provide strategic information useful for Alya Collection in planning stock, promotions, and product development, thereby increasing sales effectively and efficiently.
Keywords: data mining; k-means; sales; alya collection; information system
Abstrak: Dalam era digital yang kompetitif, pemilik usaha seperti Alya Collection menghadapi tantangan dalam menentukan produk fashion yang tepat untuk ditawarkan kepada konsumen. Ketergantungan pada intuisi tanpa dukungan data seringkali mengakibatkan keputusan yang kurang akurat dan berisiko merugikan. Penelitian ini bertujuan untuk membantu proses pengambilan keputusan penjualan dengan menerapkan metode data mining menggunakan algoritma K-Means Clustering. Metode ini digunakan untuk mengelompokkan data penjualan dari Februari 2024 hingga Januari 2025 ke dalam tiga kategori: produk terlaris, kurang laris, dan tidak laris. Penelitian dilakukan dengan pendekatan kuantitatif, melalui pengumpulan data penjualan serta wawancara langsung dengan pemilik toko. Sistem yang dibangun menggunakan bahasa pemrograman PHP dan database MySQL, serta dirancang dengan alat bantu seperti UML, DFD, dan ERD. Hasil dari sistem klasterisasi ini diharapkan dapat memberikan informasi strategis yang berguna bagi Alya Collection dalam merencanakan stok, promosi, serta pengembangan produk, sehingga mampu meningkatkan penjualan secara efektif dan efisien.
Kata kunci: data mining; k-means clustering; penjualan; alya collection; sistem informasi
Abstract:Abstact : Services are activities or activities offered by organizations or individuals to customers or clients, which are intangible and cannot be owned. The aim of this research is to make it easier for customers to place…
ace orders (orders) as well as serve as a promotional medium for company products that can save company costs in promoting products to customers. One of the businesses engaged in the business of selling clothing which includes clothes, pants, bags, shoes and others. The problem that occurs is that in the customer service process there are no additional facilities that function to interact between the shop and the customer to convey complaints, suggestions and criticism so that customers cannot provide criticism and suggestions for the Dianid Collection and do not yet have a process for managing and storing customer data which is done when customers buy clothes by telephone line or come directly to the shop, this making shop owners pay less attention to who the customers are who have the potential to become regular customers. With the application of this method, it will produce a fashion product sales system at the Dianid Collection with the implementation of the E-CRM method being able to integrate existing functions within the company, namely product sales marketing, information and customer service, unlimited time, sales can be made online and can improve service to customers.
Keywords: dianid collection; customer service; E-CRM.
Abstrak : Pelayanan adalah aktivitas atau kegiatan yang ditawarkan oleh organisasi atau perorangan kepada pelanggan atau nasabah, yang bersifat tidak berwujud dan tidak dapat dimiliki. Tujuan penelitian dapat mempermudah pelanggan dalam melakukan pemesanan (order) serta dijadikan sebagai media promosi produk perusahaan yang dapat menghemat biaya perusahaan dalam mempromosikan produk kepada pelanggan.Salah satu bisnis yang bergerak dalam bidang usaha penjualan pakaian yang meliputi baju, celana, tas, sepatu dan lainnya .Permasalahan yang terjadi yaitu pada proses pelayanan pelanggan belum adanya fasilitas tambahan yang berfungsi melakukan interaksi antara Toko dengan pelanggan untuk menyampaikan keluhan, saran dan kritik sehingga pelanggan tidak bisa memberikan kritik dan saran untuk Dianid Collection dan belum memiliki proses mengelola dan menyimpan data pelanggan yang dilakukan pada saat pelanggan membeli pakaian secara line telepon ataupun langsung datang ke Toko, hal tersebut membuat pemilik Toko kurang memperhatikan siapa pelanggan yang berpotensi menjadi pelanggan tetap. Dengan adanya penerapan Metode ini maka akan menghasilkan sistem penjualan produk fashion pada Dianid Collection dengan hasil implementasi pada metode E-CRM dapat mengintegrasikan fungsi fungsi yg ada didalam perusahan yaitu pemasaran penjualan produk, informasi dan pelayanan terhadap pelanggan , tidak terbatas waktu, penjualan dapat dilakukan secara online dan dapat meingkatkan pelayanan terhadap pelanggan.
Kata Kunci: dianid collection; pelayanan pelanggan; E-CRM
Abstract:Abstract: The types of small and medium business sectors that are spread in the Kota Kisaran Timur District vary widely, including fashion, handicrafts, furniture, cafes, restaurants. One of the obstacles that are often…
faced by SMEs is the limited promotional media and the absence of mapping the location of these SMEs. The Department of Cooperatives and Trade of Asahan Regency has provided information on SMEs but it is still static in archive form and has not been computerized. The community, business actors, and parties who need information about these SMEs must visit the Cooperatives and Trade Office of Asahan Regency directly, which takes a long time and is less effective. The geographic information system used is web-based and uses the Google Maps API for mapping locations by determining coordinates. The use of WebGIS can make it easier for people to find information and the location of SMEs that are displayed in the form of regional mapping accurately and quickly. In addition, it also makes it easier for the Asahan Regency Cooperative and Trade Office to view information on the spread and growth of SMEs.
Keywords: Mapping; WebGIS; Small and Medium Enterprises (SMEs); Eastern Kisaran
Abstrak: Jenis sektor usaha kecil menengah yang tersebar di Kecamatan Kota Kisaran Timur sangat bervariasi meliputi usaha fashion, kerajinan tangan, furniture, cafe, restoran, Salah satu kendala yang sering dihadapi oleh UKM yaitu media promosi yang terbatas dan belum adanya pemetaan lokasi UKM tersebut. Dinas Koperasi dan Perdagangan Kabupaten Asahan telah menyediakan informasi mengenai UKM tetapi masih bersifat statis dalam bentuk arsip dan belum terkomputerisasi. Masyarakat, pelaku usaha, dan pihak-pihak yang membutuhkan informasi mengenai UKM tersebut harus mengunjungi Dinas Koperasi dan Perdagangan Kabupaten Asahan secara langsung, dimana hal tersebut membutuhkan waktu yang lama dan kurang efektif. Sistem informasi geografis yang digunakan berbasis web dan menggunakan Google Maps API untuk pemetaan lokasi dengan menentukan titik koordinat. Pemanfaatan WebGIS dapat mempermudah masyarakat dalam mencari informasi dan lokasi UKM yang ditampilkan dalam bentuk pemetaan wilayah secara tepat dan cepat. Selain itu juga mempermudah Dinas Koperasi dan Perdagangan Kabupaten Asahan dalam melihat informasi penyebaran dan pertumbuhan UKM.
Kata Kunci: Pemetaan; WebGIS; Usaha Kecil Menengah (UKM); Kecamatan Kota; Kisaran Timur.
Abstract:Abstract: Tanggulangin Subdistrict in Sidoarjo Regency, East Java, is a well-known area as the center of the biggest bag and convection industry in East Java. One of them is Sartika Ratu, which has 10 employees and dozens…
s of partners with the Tanggulangin SMEs. Sartika Ratu has a long experience in supplying traveling equipment for Umrah and Hajj travel agencies. Due to the COVID-19 pandemic, this business has shifted its production to cloth masks to ensure its business continuity. However, the cloth mask business is now very competitive. Meanwhile, the Tanggulangin SMEs develop mask design in a sporadic way without a strong design concept. This community service program using counseling method to assist the Tanggulangin SMEs in order to produce mask designs that have fashion value so that they have differentiation that increases the selling value. The team provides various alternative mask designs for the Tanggulangin SMEs in the form of a design bank book. Next, selected designs were produced and tested for users. After user testing, the team identifies some critical points that determine the quality of fashion masks. The results of this evaluation become a guide for SMEs to produce better masks and have a high selling value.
Keywords: cloth mask; fashion; quality control
Abstrak: Kecamatan Tanggulangin di Kabupaten Sidoarjo, Jawa Timur, merupakan daerah yang terkenal sebagai sentra industri pengrajin tas dan konveksi terbesar di Jawa Timur. Salah satu di antaranya adalah Sartika Ratu, yang selama ini menjadi pemasok perlengkapan perjalanan umroh dan haji. Sehubungan dengan adanya pandemi COVID-19, UKM yang memiliki 10 karyawan dan belasan mitra di Tanggulangin ini mengalihkan produksinya pada masker kain agar kelangsungan bisnis tetap terjamin. Namun persaingan produk masker saat ini sangat kompetitif, sementara itu pengembangan produk masker yang dilakukan oleh UKM ini bersifat masih bersifat sporadis dan belum berkonsep. Metode pengabdian yang digunakan adalah pendampingan UKM Tanggulangin agar dapat menghasilkan desain masker yang bernilai fashion sehingga memiliki diferensiasi yang meningkatkan nilai jual. Tim pengabdi memberikan berbagai alternatif desain masker kepada UKM dalam bentuk buku bank desain, yang dilanjutkan dengan pengujian terhadap beberapa desain terpilih. Setelah dilakukan pengujian produksi, diperoleh hasil evaluasi berupa identifikasi titik kritis yang menjadi penentu kualitas masker fashion. Hasil evaluasi ini menjadi pegangan bagi UKM untuk memproduksi masker yang lebih baik dan bernilai jual tinggi.
Kata kunci: fashion; kontrol kualitas; masker kain