Abstract:Abstract: Spelling Bee is a word spelling game which assessed the accuracy of words and the pronunciation of the letters in English. MTSN 7 Bungus, Padang was chosen as PKM partners due to the students’ low English language…
h language skills and interest. Therefore, through the Spelling Bee competition, the team tried to improve the students’ skills and interest in learning English language, especially their ability to write and spell words correctly. In this competition, there were 280 students previously trained before join the competition. This competition is divided into three rounds, namely the preliminary round, the semi-final round and the final round. In addition, the English teachers also helped to coordinate the competition. During the activity, students were also given lessons on writing and spelling correctly. As a result, students’ enthusiasm in participating in competition can be one of the factors that triggers the enthusiasm and interests in learning so that they get more satisfying learning outcomes. During the competition, students were guided by the English teachers and given clear instructions. After participating in Spelling Bee competition, the students were not only given rewards but also some improvement in their English writing and spelling skills.
Key Words: Spelling Bee, writing, spelling.
Abstrak : Spelling Bee merupakan permainan mengeja kata dengan menilai keakuratan kata dan ketepatan pengucapan huruf yang disebutkan dalam Bahasa Inggris. MTSN 7 Bungus, Padang dipilih sebagai mitra PKM karena kemampuan dan minat Bahasa Inggris siswanya yang sangat rendah. Oleh karena itu, lewat kompetisi Spelling Bee, Tim PKM berusaha untuk meningkatkan kemampuan dan minat siswa terhadap Bahasa Inggris terutama pada kemampuan menulis dan mengeja kata. Dalam Kegiatan Spelling Bee ini, sebanyak 280 siswa dilatih sebelum mengikuti kompetisi Spelling Bee yang terbagi atas tiga babak, yaitu preliminary Round, Semi Final Round dan yang terakhir Final round. Selain itu, guru Bahasa Inggris di sekolah tersebut turut membantu demi kelancaran kegiatan kompetisi ini. Siswa diberikan pelajaran tentang menulis dan mengeja bahasa Inggris dengan benar. Antusias siswa dalam mengikuti kompetisi dapat merupakan salah satu faktor yang memicu semangat dan daya tarik siswa dalam belajar sehingga memperoleh hasil belajar yang jauh lebih memuaskan. Selama kompetisi, siswa dipandu oleh guru bahasa Inggrisnya dan diberikan instruksi yang jelas. Setelah mengikuti kompetisi Spelling Bee ini, siswa siswi MTSN 7 Bungus tidak hanya diberikan reward namun juga dapat meningkatkan kemampuan menulis dan mengeja Bahasa Inggrisnya.
Kata Kunci: spelling bee; writing; spelling.
Abstract:Abstract: Toko Zuma faces challenges in optimizing customer relationship management and transaction recording due to conventional manual systems, which hinder real-time loyalty monitoring and sales analysis. This research…
h aims to design a digital Electronic Customer Relationship Management (E-CRM) system as an integrative solution for systematic and centralized management. The design method employs Unified Modeling Language (UML) for requirements analysis, user interface design, and Black-box Testing for validation. Results demonstrate a 100% success rate across all primary modules. The platform features Point Reward, automated transaction management, and live chat for direct interaction. Implementation enables personalized promotional strategies based on accurate data to increase customer retention. In conclusion, the Digital E-CRM system effectively automates business processes, serving as a strategic instrument for transparent and measurable customer relationship management.
Keywords: digital e-crm; relationship management; toko zuma; transaction activities.
Abstrak: Toko Zuma menghadapi kendala dalam optimalisasi manajemen hubungan pelanggan dan pencatatan transaksi karena masih menggunakan sistem manual konvensional. Penelitian ini bertujuan merancang sistem Electronic Customer Relationship Management (E-CRM) digital sebagai solusi integratif untuk pengelolaan basis data dan transaksi secara terpusat. Metode perancangan meliputi analisis kebutuhan menggunakan Unified Modeling Language (UML), desain antarmuka, dan validasi fungsional melalui Black-box Testing. Hasil pengujian menunjukkan tingkat keberhasilan 100% pada seluruh modul utama. Platform ini dilengkapi fitur Point Reward, manajemen transaksi otomatis, dan media interaksi live chat. Implementasi sistem ini memungkinkan strategi promosi personal berdasarkan data akurat untuk meningkatkan retensi pelanggan. Simpulannya, sistem E-CRM digital berhasil mengotomatisasi proses bisnis dan menjadi instrumen strategis dalam manajemen hubungan pelanggan yang transparan dan terukur.
Kata kunci: aktivitas transaksi; digital e-crm; pengelolaan relasi; toko zuma.
Abstract:Abstract: In an effort to increase the spirit of better performance and achievement, an institution gives awards to doctors who are considered outstanding. Setia Husodo Hospital is one of the hospitals which is the center…
r of health services in the city of Kisaran. In determining the performance assessment of doctors and leaders, they still use conventional methods. Doctors' performance evaluation is still done manually and the data processing process does not yet use application programs in making decisions. In the process of assessing the performance of doctors as the main professional staff in hospitals, it must be carried out realistically, objectively and based on evidence and specifically according to specialization and/or specific procedures. For this reason, a tool is needed in the form of designing a decision support system (DSS) in evaluating the performance of doctors which aims to understand the deficiencies of the performance that has been carried out, so that it can open up space for improvement or improvements to quality and efficiency in hospitals, for the purpose of providing incentives and reward programs and value-based purchasing strategies for doctors. The method in this study uses the Weighted Product method, with the concept of weighting the rating of an appraisal variable that will be selected as the best alternative. The system to be created is a decision support system using the Weighted Product (WP) method, which is a method of determining the order (priority) in multi-criteria analysis. The results of this system design are expected to be a tool for Setio Husodo Hospital in analyzing and deciding on the performance of doctors who will be given incentives and reward programs as well as value-based purchasing strategies for doctors.
Keywords: decision support system; performance of doctors; weighted product;
Abstrak: Untuk mendorong kinerja yang lebih baik dan semangat berprestasi, institusi memberikan penghargaan kepada dokter yang dianggap berprestasi.Metode tradisional masih digunakan untuk menilai kinerja dokter dan manajer. Evaluasi kinerja dokter masih bersifat manual, dan proses pengolahan data belum menggunakan program aplikasi untuk mengambil keputusan. Proses evaluasi kinerja dokter sebagai anggota staf rumah sakit penuh waktu harus realistis, objektif, berbasis bukti, dan spesifik untuk spesialisasi dan/atau prosedur tertentu. Oleh karena itu, diperlukan perancangan sistem pendukung keputusan (SPK) untuk evaluasi kinerja dokter sebagai alat yang bertujuan untuk memahami kekurangan dalam pelayanan yang diberikan dan memberikan ruang untuk perbaikan dan ruang untuk peningkatan kualitas dan efisiensi. Rumah sakit mendorong dan memberi dokter program penghargaan dan strategi pembelian berbasis nilai. Metode penelitian ini menggunakan metode weighted product dengan konsep pembobotan evaluasi terhadap satu variabel evaluasi yang dipilih sebagai pilihan terbaik. Sistem yang akan dibuat adalah sistem pendukung keputusan yang menggunakan metode WP (Weighted Product), yaitu metode untuk menentukan urutan (prioritas) dalam analisis multi kriteria. Hasil perancangan sistem ini dimaksudkan sebagai alat bagi RS Setio Husodo untuk menganalisis dan menentukan kinerja dokter penerima program insentif dan reward, serta strategi pembelian berbasis nilai dokter.
Kata kunci: kinerja dokter; sistem pendukung keputusan; weighted product
Abstract:Public service quality is one of the fundamental indicators in assessing the performance of government institutions, especially at the district level where direct interactions with citizens take place. This study aims to…
analyze the influence of employee motivation on the quality of administrative services at the Leihitu Sub-district Office, Central Maluku Regency. The research employs a quantitative approach with an explanatory design to identify causal relationships between variables. The population in this study consists of all employees involved in administrative services, and total sampling was used due to the manageable number of staff. Data were collected through a structured questionnaire using a Likert scale to measure motivation and service quality indicators. The data were analyzed using descriptive statistics and linear regression to determine the effect of motivation on service quality. The results show that employee motivation significantly and positively influences administrative service quality. Employees with higher intrinsic and extrinsic motivation tend to demonstrate better responsiveness, discipline, communication, and consistency in carrying out public service functions. The study concludes that strengthening motivation is essential to improve public service performance. Therefore, organizational leaders are encouraged to enhance work motivation through recognition, supportive leadership, fair reward systems, and professional development opportunities to ensure services meet community expectations.
Abstract:This study examines the influence of motivation and job satisfaction on employee performance at the Ministry of Religious Affairs in Maluku Province. Motivation and job satisfaction are critical factors that drive employee…
ee productivity and create a conducive work environment. Using quantitative methods, data were analyzed through regression tests, including T-test, F-test, and determination coefficient analysis, to explore the relationships between these variables. The results indicate that motivation has a strong and significant positive effect on employee performance, supported by a regression coefficient of 0.661 and a significance level of p < 0.001. Similarly, job satisfaction also significantly impacts performance, with a coefficient of 0.325 and p < 0.001, although its influence is comparatively lower than motivation. The simultaneous effect of motivation and job satisfaction was confirmed by an F-value of 396.748 and an R² of 0.922, indicating that 92.2% of the variation in employee performance can be explained by these two factors. The findings emphasize the importance of fostering both motivation and job satisfaction to improve employee performance effectively. Therefore, organizations should develop policies that enhance motivation through rewards and career development opportunities, as well as improve job satisfaction by ensuring supportive working conditions and recognizing employee contributions.
Abstract:his study aims to determine "The Influence of Providing Rewards and Punishments on Employee Performance at the Investment Service and One-Stop Services in Medan City." with a total sample of 57 people. This study uses primary…
imary data obtained by distributing questionnaires to employees who work at the Medan City Investment and One-Stop Services Office. Data analysis techniques used in this study were validity, reliability, classical assumption tests, multiple linear regression and hypothesis testing operated by SPSS ver 23 software. Partial testing of the effect of Rewards on Employee Performance obtained a t-count value of 3,243 > t- table 2,005 and has a significant value of 0.002 <0.04 it can be concluded that it has a positive and significant effect on employee performance. Based on the partial test results of the effect of Punishment on Employee Performance, the t-count value is 5,921 > t-table 2,005 and has a significant value of 0.000 <0.05. It can be concluded that Punishment has a positive and significant effect on Employee Performance. Based on the results of the F test count 56,161 > F table 3.17 and have a significant value of 0.000 <0.05 it can be concluded that simultaneously or together have a positive and significant effect on Reward and Punishment on Employee Performance at the Investment Service and One-Stop City Integrated Services Medan. The result of the coefficient of determination R2 is 0.663 or 66.3%, which means that employee performance is influenced by reward and punishment while the remaining 33.7% can be explained by other variables that were not examined in this study. So it can be concluded that Reward and Punishment have a positive influence or jointly on Employee Performance.
Abstract:An appropriate leadership communication strategy should be able to increase employee work motivation. With a leadership communication strategy, a leader can motivate his subordinates to be enthusiastic, disciplined, caring,…
ng, and responsible in carrying out their duties and functions. Where resources are not merely objects in achieving organizational goals, but also become subjects/agents of development. Leadership Communication that makes HR as planners, implementers and controllers who always play an active role in achieving organizational goals, and have thoughts, feelings and desires that can influence their attitudes in work. Conversely, the organization where they are sheltered is expected to provide rewards and awards fairly or objectively so that through these rewards ASN can be motivated to improve the quality and quantity of their work. This study aims to describe the form of leadership communication strategies, employee work motivation, and at the same time determine the effect of leadership communication strategies in increasing employee work motivation at the Medan City Cultural Office. The study used a descriptive qualitative approach and type of research through interviews and observations of informants to obtain research data. The results of the study indicate that the leadership communication strategy of the Cultural Office still needs to be improved in the area of clarity and even distribution of organizational messages that should be adjusted to its main duties and functions. Furthermore, it was found that intrinsic motivational factors, such as recognition, were the dominant factor in driving work motivation. Finally, it was found that the leadership communication strategy implemented influenced the increase or decrease in employee work motivation at the Medan City Cultural Service.
Abstract:Sekolah adalah lembaga tempat siswa mendapat pengajaran dibawah pengawasan seorang guru. Setiap daerah besar memiliki sistem pendidikan formal yang umumnya diwajibkan. Pemberian reward adalah bentuk insentif yang diberikan…
an kepada guru yang mampu bekerja sedemikian rupa, sehingga tingkat keahlian dan keterampilan yang baku terlampaui, sehingga sekolah pantas memberikan reward sebagai hadiah untuk guru. Namun, terdapat beberapa tantangan dalam pemberian penghargaan kepada guru, khususnya dalam proses pemilihan guru yang memenuhi syarat untuk menerima reward yang tidak transparan. Pada permasalahan di atas diperlukan suatu sistem yang dapat memberikan panduan untuk mengevaluasi hasil rekomendasi reward guru dengan cepat dan akurat, dengan tingkat ketepatan dan akurasi yang tinggi. Sistem seperti ini dikenal dengan nama Decision Support System (DSS) atau Sistem Pendukung Keputusan (SPK).
Abstract:Penelitian ini bertujuan untuk mengetahui bebagai bentuk-bentuk motivasi dalam menghafal Al-Qur’an berbasis teori kebutuhan berprestasi. Hasil dari penelitian ini ditemukan bahwa ada tiga bentuk motivasi berbasis teori…
ri kebutuhan berprestasi yang dapat mengarahkan perilaku seorang hafiz dalam meningkatkatkan prestasinya dalam menghafal Al-Qur’an; 1) Need for achievement (N-ach) yaitu seseorang termotivasi menghafal Al-Qur’an karena mengharapkan penghargaan serta ingin mengindari hukuman (reward and punishment); 2) Need for power (N-pow), yaitu seseorang termotivasi menghafal Al-Qur’an karena ingin memiliki nilai yang tinggi serta ingin mempunyai keahlian; 3) Need for affilation (N-aff), yaitu seseorang termotivasi menghafal Al-Qur’an karena merasa puas jika dirinya sukses menjadi seorang hafiz. Berdasarkan dari ke tiga hal tersebut, ditemukan beberapa hal menarik pada penelitian ini, diantaranya; manusia pada dasarnya membutuhkan perhargaan secara individu. Selain membutuhkan penghargaan, manusia juga memiliki hasrat untuk dapat mempengaruhi orang lain dengan potensi kemampuan atau keahlian yang dimiliki dan untuk itu manusia harus berprestasi.
Abstract:Penelitian ini bertujuan untuk mengetahui bagaimana manajemen sumber daya manusia yang diterapkan di SMP Islam Al I’tishom. Selain itu peneliti juga akan menganalisis sejauh mana penerapan total quality manajemen dalam pengelolaan…
pengelolaan sumber daya manusia di dalamnya. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan fenomenologi. Data yang dipakai dalam penelitian ini adalah berupa data primer dan sekunder. Data primer bersumber dari kepala sekolah, personalia, guru, dan karyawan. Sedangkan data didapatkan dari berbagai dokumen yang berkaitan dengan variabel penelitian. Pengumpulan data dilakukan dengan cara melakukan observasi terhadap lokus penelitian. Data juga didapatkan dari wawancara kepada beberapa orang yang terlibat langsung dalam pengelolaan sumber daya manusia.
Hasil penelitian menunjukkan bahwa SMP Islam Al I’tishom Karawang telah melaksanakan sebagian dari empat prinsip total quality manajemen berupa kepuasan pelanggan, respek terhadap setiap orang, manajemen berdasarkan fakta, dan perbaikan berkesinambungan. Perbaikan berkesinambungan dilaksanakan dalam bentuk pembinaan berkala. Manajemen berbdasarkan fakta diwujudkan melalui administrasi pengelolaan SDM. Selain itu prinsip PDCA (Planing, Do, Check, Act) telah diterapkan di tempat penelitian. Planning berupa inventarisir dan penyusunan formasi menjelang awal tahun ajaran baru. Do dilaksanakan mulai dari iklan rekrutmen SDM, penerimaan lamaran, seleksi, dan penempatan. Check diterapkan melalui kegiatan pembinaan, pengontrolan, dan pelatihan SDM. Adapun Act diwujudkan dalam bentuk kegiatan pemberian reward bagi guru maupun karyawan serta peringatan bahkan pemutusan hubungan kerja bagi guru yang melanggar peraturan.