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Showing 1052 articles found for "Service"

Work Productivity of Employees at The Regional Financial and Assets Management Agency of Konawe District

Nartin, Nartin, Musin, Yuliana
Abstract: The role of professionalism of employes is determined by the level of abilty of employes who are reflected through everyday behavior in the organizations. the ability of employes in providing public services leads to the… achievement of organizational goals that have been planned previously. The regional financial and asset management agency of konawe regency. The results showed that the work productivity of the employees of the Konawe district financial and asset management agency can be achieved in terms of aspects, (a) ability, (b) improving the results achieved, (c) the spirit of work, (d) self deflopment, and (e) quality. factors that influence the work productivity of employes of the konawe district financial and asset management agency, which consist of factors. Motivation, with the motivation of employees to work more productively, Discipline, namely employees who work by obeying the rules and regulations existing rules, Work, ethics employees at work have character, attitude and ethics. Skills, namely employees in work are supported by work skills acquired through education and training or technical guidance. education, namely employees thou who have formal education affect the work ability of employees.

Management of Learning Strategies in Elementary Schools During the Covid-19 Pandemic to Maintain Education Quality

Irma Mulyati, Ade, Abin Syamsudin, Tb., Mudrikah, Ahmad, Syaodih, Cahya
Abstract: This research was motivated by the unpredictable Covid-19 Pandemic which forced various parties to carry out social distancing and Work from Home (WFH). This condition has an impact on school closures, students learn from… m home and teachers teach from home. The condition of the Covid-19 pandemic as a new era of Distance Learning. Distance Learning with online/offline/hybrid learning modes as an effort to provide educational services to students. The purpose of this study was to identify and analyze the management of learning strategies in elementary schools during the Covid-19 pandemic to maintain the quality of education. The policy that underlies this research is the Decree of the Minister of Education and Culture Number 719/P/2020 concerning Guidelines for Implementing Curriculum in Education Units in Special Conditions. This research is based on George R. Terry's Theory of Management Functions, according to him “There are 4 management functions, which in the management world are known as POAC; Namely: planning, organizing, actuating and controlling. The approach in this research is a qualitative approach, with a case study type of research method. The research was conducted at Sirnagalih State Elementary School and Al Azhar Syifa Budi Parahyangan Elementary School (ASBP) West Bandung Regency with the research subjects being students. Research results: 1) Schools implement learning strategy management by preparing program plans (materials, strategies, assessments) that are adapted to the Emergency Curriculum and synergize with related parties to carry out learning during the Covid-19 pandemic. 2) Schools have carried out efforts to maintain the quality of education during the Covid-19 pandemic but have not been optimal. This is evidenced by the vast differences between one school and another. On the one hand, there are schools that implement very good distance learning with learning programs and strategies during the Covid-19 pandemic that are well planned by organizing human resources by conducting in-house training, but in other schools distance learning is carried out simply because schools have not establish learning policy guidelines during the Covid-19 pandemic. 3) Implementation of elementary school learning during the Covid-19 pandemic with online/offline/hybrid learning modes. 4) There are several obstacles in primary school learning during the Covid-19 pandemic, including the limitations of studying the Emergency Curriculum with studies on the selection of Core Competencies and Basic Competencies, the fulfillment of facilities and infrastructure, the condition of teachers who when carrying out learning still refers to student books as learning resources. 5) There are solutions to overcome obstacles including schools being required to improve teacher competence to be technology literate, designing adaptive curricula and facilitating adequate infrastructure, as well as Hybrid Learning with visiting teachers (Jarunjung). The conclusion of this study is that the management of learning strategies in elementary schools during the Covid-19 pandemic to maintain the quality of education has been attempted by implementing Distance Learning both online/offline/hybrid learning, but the results have not been optimal.

The Role of Local Culture on The Effect of Leader Member Exchange on Employee Performance at Village Offices in Abiansemal District

Ayu Ketut Sri Wiratih, Ida, Gede Putu Kawiana, I, Herny Susanti, Putu
Abstract: Public administration currently refers to the professionalism of the performance of government officials in public services One of the agencies formed by the local government is the Village Office. The purpose of this study… udy was to analyze the role of local culture in the relationship of leader member exchange to the performance of employees at the Village Office in Abiansemal District. The research is causal in nature to provide an explanation and understanding of the relationship between the leader member exchange variable, local culture and employee performance variables. The research population was all employees of the Village Office in Abiansemal District, totaling 269 employees. Questionnaires that have been tested for validity and reliability were given to 73 respondents. Methods of data collection by observation, interviews, documentation, literature and questionnaires. The method of determining the sample with a saturated sample and the method of analysis using descriptive analysis and inferential analysis with Partial Least Square (PLS) analysis. The results show that the leader member exchange variable has an effectsignificanton employee performance, local culture has an effect positive and significant on employee performance.Local culture is not able to moderate the influenceleader member exchangeon employee performance but tends to be a predictor variable because it has positive but not significant results.

Pemanfaatan Artificial Intelligence (AI) dalam Dunia Pendidikan untuk Meningkatkan Kreativitas Guru SD Brainfor Islamic School

Nasrun Marpaung, Akmal Nasution, Edi Kurniawan, Mardalius Mardalius
Abstract: Perkembangan teknologi kecerdasan buatan atau Artificial Intelligence (AI) telah memberikan dampak transformasi yang masif di berbagai sektor, termasuk pendidikan. Guru dituntut untuk beradaptasi dengan alat digital guna… menciptakan suasana belajar interaktif bagi siswa generasi Z dan Alpha. Pengabdian kepada Masyarakat (PkM) ini bertujuan memberikan solusi atas keterbatasan literasi digital guru di SD Brainfor Islamic School melalui pelatihan intensif pemanfaatan Generative AI. Fokus kegiatan meliputi penggunaan AI Teks (ChatGPT, Notion AI) untuk administrasi, serta AI Multimodal (Gemini AI, Canva AI, Suno AI) untuk pembuatan RPP, ilustrasi kelas, dan musik edukatif. Metode pelaksanaan menggunakan pendekatan Participatory Action Learning System (PALS) yang terdiri dari tahap sosialisasi, pelatihan hands-on, dan evaluasi. Hasil kegiatan menunjukkan lonjakan rata-rata pemahaman peserta dari 35% pada tahap pre-test menjadi 88% pada tahap post-test. Seluruh peserta berhasil menghemat 50% waktu penyusunan administrasi dan menghasilkan minimal satu produk media pembelajaran interaktif secara mandiri. Pemanfaatan AI terbukti mereduksi kebosanan belajar siswa dan sangat membantu guru berinovasi.    The development of Artificial Intelligence (AI) technology has brought massive transformation in various sectors, including education. Teachers are required to adapt to digital tools to create interactive learning environments for Generation Z and Alpha students. This Community Service (PkM) aims to provide a solution to the limited digital literacy of teachers at SD Brainfor Islamic School through intensive training on Generative AI. The focus includes the use of Text AI (ChatGPT, Notion AI) for administration, and Multimodal AI (Gemini AI, Canva AI, Suno AI) for creating lesson plans, class illustrations, and educational music. The implementation method uses the Participatory Action Learning System (PALS) approach consisting of socialization, hands-on training, and evaluation stages. The results showed a surge in participants' average understanding from 35% in the pre-test to 88% in the post-test. All participants successfully saved 50% of their administration time and independently produced at least one interactive learning media product. The use of AI is proven to reduce student boredom and greatly helps teachers innovate.

Pengembangan Kompetensi Mahasiswa Magang Melalui Kontribusi Dalam Tata Kelola Persidangan Dan Komunikasi Publik Pada Rapat Paripurna DPRD Provinsi Sulawesi Tengah

Amelia Griseldis, Hezron Arialby Mengkepe, Firayanti M. Kadu, Hafez Gibraltar, Alyaumi Wahyustiani, Elsa Bulawan, Belona Danduru Salurante
Abstract: Program magang merupakan kebijakan yang membuka peluang bagi mahasiswa untuk memperoleh pengalaman langsung di dunia kerja. Salah satu implementasinya adalah kegiatan magang di instansi pemerintahan. Penelitian ini disusun… un berdasarkan kegiatan magang yang dilakukan oleh mahasiswa selama empat bulan di Sub Bagian Persidangan dan Humas Protokol DPRD Provinsi Sulawesi Tengah. Melalui keterlibatan langsung dalam pelaksanaan rapat paripurna, mahasiswa tidak hanya memperoleh pengalaman administratif, tetapi juga mengembangkan kompetensi profesional yang relevan dengan kebutuhan dunia kerja, serta mendukung layanan administrasi dan publikasi. Penelitian ini bertujuan untuk menganalisis pengembangan kompetensi mahasiswa magang melalui kontribusi dalam Tata Kelola Persidangan dan Komunikasi Publik pada rapat paripurna DPRD Provinsi Sulawesi Tengah. Metode yang digunakan dalam kegiatan ini meliputi observasi langsung, keterlibatan aktif dalam tugas, dan komunikasi informal dengan pegawai. Narasumber penelitian ini terdiri dari staf Sub Bagian Persidangan serta staf Humas Protokol DPRD Provinsi Sulawesi Tengah yang terlibat langsung dalam pelaksanaan sidang paripurna. Keabsahan data diperoleh melalui teknik triangulasi sumber dengan membandingkan hasil wawancara, observasi, dan dokumentasi. Analisis data dilakukan melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa mahasiswa magang berkontribusi aktif dalam mendukung administrasi persidangan, penyusunan notulen hasil rapat dan risalah rapat, pengelolaan dokumentasi kegiatan, serta koordinasi teknis pelaksanaan rapat paripurna. Selain itu, penelitian ini menunjukkan bahwa sinergi antara Sub Bagian Persidangan dan Humas Protokol pada rapat paripurna DPRD Provinsi Sulawesi Tengah menjadi faktor penting dalam mendukung efektivitas pelaksanaan rapat paripurna.   The internship program is a policy that provides opportunities for students to gain hands-on experience in the workplace. One implementation is internships in government agencies. This research was compiled based on internship activities carried out by students for four months in the Sub-Section of Trials and Protocol Public Relations of the Central Sulawesi Provincial Representative Council. Through direct involvement in the implementation of plenary sessions, students not only gain administrative experience, but also develop professional competencies that are relevant to the needs of the world of work, as well as support administrative and publication services. This study aims to analyze the development of student intern competencies through contributions to Trial Governance and Public Communication at plenary sessions of the Central Sulawesi Provincial Representative Council. The methods used in this activity include direct observation, active involvement in tasks, and informal communication with employees. The sources for this research consisted of staff from the Trial Sub-Section and Public Relations and Protocol staff of the Central Sulawesi Provincial Representative Council who were directly involved in the implementation of the plenary session. Data validity was obtained through source triangulation techniques by comparing the results of interviews, observations, and documentation. Data analysis was carried out through the stages of data reduction, data presentation and drawing conclusions. The results of the study showed that the interns actively contributed in supporting the administration of the trial, preparing meeting minutes and minutes of meetings, managing activity documentation, and technical coordination of the implementation of plenary meetings. In addition, this study shows that the synergy between the Sub-Section of Trials and Protocol Public Relations at the plenary session of the Central Sulawesi Provincial Representative Council is an important factor in supporting the effectiveness of the implementation of plenary sessions.

Pendampingan Dalam Penentuan Harga Pokok Produksi Kopi RKB Roastery Banjarsengon Kabupaten Jember

Sundusiyah, Juwita Nurul Aini, Luluk Musfiroh
Abstract: Usaha Mikro, Kecil, dan Menengah (UMKM) berperan penting dalam mendorong pertumbuhan perekonomian.. Di antara sektor-sektor unggulan yang berkembang, industri kopi menunjukkan dinamika pertumbuhan yang signifikan. Namun… masih banyak UMKM yang menghadapi berbagai tantangan seperti RKB Roastery di Jember menghadapi kendala dalam pengelolaan keuangan, khususnya keakuratan dalam penentuan Harga Pokok Produksi (HPP). Pengabdian ini bertujuan untuk memperkuat pemahaman dan mengembangkan keterampilan pelaku usaha kopi RKB Roastery Banjarsengon Jember untuk menentukan HPP dengan metode full costing. Metode pengabdian menggunakan pendekatan Service Learning (SL) yang bersifat partisipatif dan berbasis coaching dengan empat tahapan yang terdiri dari investigasi, perencanaan, aksi dan refleksi. Pelatihan dilakukan dengan bantuan template Microsoft Excel yang dirancang untuk pencatatan biaya secara sistematis. Hasil menunjukkan adanya peningkatan akurasi pencatatan dan efisiensi biaya setelah pendampingan. Disamping itu terdapat peningkatan pemahaman dan keterampilan bagi pelaku usaha maupun mahasiswa. 

Peningkatan Akses Layanan Antar Jemput Tabungan dan Pembiayaan oleh BMT NU Cabang Grujugan kepada Nasabah

Sherly Handayani Safitri, Safitri, Devi, Kholifah, Siti
Abstract: Pelayanan atau yang sering disebut dengan service excelent merupakan sebuah hal atau kemampuan yang pasti dimiliki setiap instansi atau perusahaan. Maka hal tersebut pasti dilaksanakan dan dikembangkan oleh sebuah instansi… si ataupun perusahaan tersebut demi kemajuan ataupun keberlangsungan perusahaan kedepannya menjadi lebih baik dan mampu bersaing dengan kompetitor lainnya. Artikel ini dibuat sebagai bentuk hasil dari pengabdian penulis terhadap masyarakat melalui BMT NU Jawa Timur cabang Grujugan. BMT NU Jawa Timur adalah sebuah instansi yang bergerak di bidang lembaga keuangan dengan menggunakan system koperasi yang berbasis syari’ah, yang mana pada instansi tersebut terdapat produk tabungan dan pembiayaan sebagai produk dari instansi tersebut. Dengan adanya service excelentlah instansi tersebut akan tumbuh dan berkembang. Oleh karena itu, tanpa service excelent atau yang sering disebut dengan pelayanan yang prima BMT NU Jawa Timur tidak akan mampu tumbuh dan berkembang serta bersaing dengan kompetitornya di era 5.0 saat ini. Metode yang penulis gunakan dalam memperoleh hasil dan pembahasan yaitu dengan metode survei. Yang mana penulis terjun langsung kelapangan untuk memberikan pertanyaan kepada responden ( nasabah ) di BMT NU cabang Grujugan.

Penertiban Administrasi Berdasarkan ISO 9001:2015 Di Bagian Umum Perumda Kahyangan Jember

Lusiani, Devi, Fina Hilyatul Khofifah, Rofiatul Hasanah, Ahmad Muzayyin
Abstract: ISO 9001:2015 merupakan standar internasional yang mengatasi tanggung jawab semua pemangku kepentingan dalam suatu organisasi, melibatkan seluruh unit dari perusahaan. Implementasi standar ini menjadi kewajiban untuk setiap… iap bagian dalam perusahaan, dari kantor direksi hingga kebun. Metode pelaksanaan kegiatan Pengabdian pada Masyarakat (PPL) melibatkan survei berulang untuk menyesuaikan kebutuhan mitra dan mendokumentasikan setiap klausul ISO 9001:2015. Proses ini melibatkan tahapan pengamatan langsung, di mana pengelola mengunjungi service point untuk mendapatkan informasi. Pengamatan ini, dilakukan sebelum dan selama pertunjukan, memberikan hasil yang bermanfaat untuk menilai kondisi perusahaan dan menentukan materi yang diperlukan untuk penerapan ISO 9001:2015. Pengamatan dianggap sebagai kunci keberhasilan pengabdian masyarakat ini. Kegiatan ini juga menggunakan metode Program Kreativitas Mahasiswa (PKM) dengan melakukan observasi berulang untuk menyesuaikan kebutuhan mutu perusahaan dan mendokumentasikan ISO 9001:2015 melalui pengamatan langsung, termasuk wawancara dan dokumentasi. Hasil kegiatan ini menunjukkan penerapan perusahaan dalam memperbaiki sistem manajemen yang belum terstruktur dan transisi dari proses manual ke tahap digitalisasi terkait administrasi.

Implementasi Pelayanan Dan Administrasi Dalam Usaha Meningkatkan Kepuasan Nasabah Pada BPR Nusamba Rambipuji Kabupaten Jember

Nadia Azalia Putri, Dwi Sofiyatul Widad, Maira Septian Yudinnestira, Isma Ramadhaniah
Abstract: Seiring dengan berkembangnya ilmu pengetahuan yang semakin canggih diseluruh negara, termasuk indonesia yang otomatis menjadi tantangan untuk dapat menerima perubahan-perubahan yang datang dari dalam maupun luar negeri,… untuk dituntut agar siap menghadapi segala dampak negatif akibat proses globalisasi. Seperti pelayanan yang ada pada bank. Semakin berkembangnya teknologi maka semakin canggih juga alat atau sarana dalam melayani para nasabahnya. Pelayanan (customer service) secara umum adalah setiap kegiatan yang diperuntukkan atau ditujukan untuk memberikan kepuasan kepada pelanggan, melalui pelayanan ini keinginan dan kebutuhan pelanggan dapat terpenuhi. Dan perbankan yang mampu memberikan pelayanan berkualitas akan memberikan kepuasan kepada nasabahnya. Penelitian ini menggunakan metode observasi yaitu para peneliti terjun langsung pada Bank Pengkreditan Rakyat Rambipuji untuk memperoleh informasi yang akurat. Teknik pengumpulan data menggunakan triangulasi data yaitu observasi, wawancara dan dokumentasi. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana cara melayani nasabah pada saat melakukan administrasi dengan baik. Para karyawan di BPR Nusamba Rambipuji tersebut lebih mementingkan kenyamanan pelayanan kepada para nasabah dan mengoptimalkan pelayanan yang prima, kondusif, dan efisien.

Overview of Midwives' Attitudes Regarding Loving Care for Mothers During Childbirth at Partner Clinics School St. Elisabeth College of Health Sciences Medan2025

Aprilita Br Sitepu, Asnita Rouli Simanjuntak, Ermawaty Siallagan, Desriati Sinaga
Abstract: The maternal mortality rate in Indonesia remains a serious issue, primarily due to the lack of quality childbirth services. One approach applied is the loving care for mothers, which is a service approach that respects the… he rights, comfort, and wishes of mothers during the childbirth process. Research objective: To understand the attitudes of midwives regarding loving care for mothers during childbirth. Research method: This type of research is descriptive. The research locations are Lidya Clinic, Katarina Clinic, Kasih Bunda Clinic, Pratama Bertha Clinic, Pratama Romauli Clinic. Research results: The results indicate that 21 respondents (70%) have a positive attitude, while 9 respondents (30%) have a negative attitude. Conclusion: Based on the research results, it shows that midwives have a positive attitude to awards maternal affection care during labor. The researchers suggest that midwives at Collaborative Clinics of Santa Elisabeth Health Sciences College Medan should maintain their positive attitude in providing services