Abstract:The problem formulation in this research is: 1 What services does the Merauke Regency Regional Hospital provide to the community? 2. What is the quality of health services at Merauke District Hospital? The objectives of…
this research are: 1. To find out and describe efforts to improve health services at the Merauke Regency Regional Hospital for the community. 2. To find out the quality of services provided by Merauke District Hospital to the community. The research results show that efforts to improve the quality of health services at the Merauke District Hospital are sufficient. This can be seen in indicators of staff capacity, availability of facilities and infrastructure, and cost capabilities. Meanwhile, the distribution of health workers has not yet been implemented. The quality of health services at Merauke District Hospital is very high in terms of indicators of reliability, trust and empathy. The quality of health services at the Merauke District Hospital is very poor in terms of responsiveness and concrete indicators.
Abstract:This study examines the utilization of digital technology in counseling services as a response to the transformation of mental health service demands that require flexibility, efficiency, and broad reach. The research problem…
oblem focuses on the extent of e-counseling effectiveness, the level of service accessibility for the community, and the key challenges influencing its implementation. The study employs a qualitative approach using a systematic literature review method of 25 reputable scientific articles published between 2015 and 2025. The synthesis results indicate that e-counseling demonstrates a high level of effectiveness, reflected in service flexibility (92%), client openness (88%), cost efficiency (85%), satisfaction level (81%), and intervention success rate (76%), particularly for mild to moderate cases. The accessibility aspect also shows significant achievements, including ease of access (90%), expanded geographical reach (87%), and reduced social stigma (83%), thereby reinforcing the role of e-counseling as an inclusive alternative solution. Nevertheless, implementation still faces several challenges, such as limitations in nonverbal communication, data security risks, digital inequality, and low technological competence among counselors. The findings conclude that e-counseling is a strategic innovation that is both effective and adaptive; however, it requires adequate infrastructure support, improved digital literacy, and appropriate regulatory frameworks to ensure optimal and sustainable implementation. The novelty of this study lies in its integrative approach, which simultaneously examines effectiveness and accessibility alongside the technical, psychological, and structural factors influencing them, resulting in a more comprehensive analytical framework compared to previous studies that tend to be partial.
Abstract:This study aims to analyze the influence of shipping cost efficiency and freight forwarder quality on export delivery performance at PT Sinar Sawit Sentosa, a palm oil exporting company facing challenges related to rising…
g logistics costs and increasing demands for delivery timeliness. The research problem focuses on the extent to which shipping cost efficiency and the quality of freight forwarder services can improve export delivery performance in a measurable and sustainable manner. A quantitative approach was applied by collecting survey data from the company’s logistics managers and export managers to capture perceptions and experiences related to the research variables. Data analysis was conducted using structural equation modeling to examine the causal relationships among shipping cost efficiency, freight forwarder quality, and export delivery performance. The results indicate that shipping cost efficiency has a positive and significant effect on export delivery performance through reduced operational costs, improved logistics coordination, and smoother export processes. Freight forwarder quality is also proven to have a positive and significant effect through enhanced service reliability, documentation accuracy, and delivery timeliness. The conclusion confirms that the combination of cost efficiency and logistics service quality constitutes a strategic factor determining the success of corporate export delivery. The novelty of this study lies in integrating the measurement of cost efficiency and freight forwarder quality using a SEM approach applied to the Indonesian palm oil export industry, a context that has received limited empirical attention. This contribution provides empirical evidence for the development of export logistics management and strategic decision-making, enriches the academic logistics literature, and offers practical implications for improving national export competitiveness, formulating corporate policies, and managing long-term logistics partnerships based on measurable performance and efficiency orientation. The findings are expected to serve as a reference for future research and professional practice in agribusiness sectors oriented toward global markets with high logistics risks and intense competition that demand continuous, data-driven managerial innovation grounded in reliable and context-specific empirical evidence for the future of national industries.
Abstract:This article examines the importance of pragmatic equivalence in translating humor, a crucial yet often challenging aspect due to humor’s deep reliance on cultural context, implicature, and audience interpretation. Pragmatic…
gmatic equivalence emphasizes the conveyance of implicit meaning through communication principles such as those proposed by Grice, where coherence takes precedence over mere lexical and grammatical cohesion. In humor translation, coherence refers to the interconnectedness of meaning based on shared context and knowledge between the author and the audience, rather than simply the structure of sentences. However, humor is inherently ambiguous and open to multiple interpretations, making its meaning not always directly transferable. A single mistranslated element can alter the entire comedic effect, as humor is often highly culture-specific. In this case, the translator’s role extends beyond language transfer to bridging the knowledge gap that the target audience might have, sometimes at the cost of the humor’s spontaneity. This challenge creates a dilemma between preserving natural comedic effect and delivering accurate meaning. As a result, humor translation often leans toward either overly literal or overly liberal approaches, each with the risk of losing essential nuance. Therefore, pragmatic equivalence involves more than just finding corresponding meanings; it also requires sensitivity to the social and cultural contexts that shape audience responses. The novelty of this study lies in its focus on the unique complexity of humor translation, making it a valuable contribution to the fields of literary studies, linguistics, and translation studies.
Abstract:Electricity has become an essential need in daily life and is a primary resource that supports various economic activities. Along with the growth of the population, technological advancements, and increased investments,…
the demand for electricity supply is projected to continue rising. In Indonesia, PLN (Perusahaan Listrik Negara) is the main electricity provider, but it often faces challenges in meeting this demand, especially with frequent power outages that disrupt industrial and societal activities. To address this issue, many companies have turned to using generator sets (gensets) as an alternative solution to ensure a stable energy supply. Although the use of gensets provides energy independence, it requires a significant investment. Therefore, an in-depth analysis of the efficiency and economic feasibility of using gensets is necessary. This study aims to analyze the use of gensets at PT. Teladan Prima Agro Bukit Permata Mill, located in Kaubun, East Kutai, focusing on technical-economic aspects such as Present Value (PV), Future Value (FV), Net Present Value (NPV), Internal Rate of Return (IRR), and Break Even Point (BEP). Data collected directly from the field includes genset specifications, electricity load, energy consumption, fuel usage, and genset operations. The analysis results indicate that the 455 KVA genset is capable of meeting the factory's electricity needs with an initial cost of IDR 649,649,996. The NPV calculation shows a value of IDR 880,380,813, with an IRR of 6.63%. The BEP is achieved in the 12th month with a profit of IDR 109,645,114. Based on these results, the operation of the genset at PT. Teladan Prima Agro Bukit Permata Mill is considered feasible and profitable in the long term.
Abstract:Pengelolaan layanan pelanggan yang optimal menjadi komponen kunci dalam menciptakan kepuasan dan loyalitas pelanggan, terutama di tengah persaingan ketat pada sektor ritel seperti minimarket. Kegiatan pengabdian ini bertujuan…
ujuan untuk merancang serta menerapkan strategi manajemen customer service yang efektif di Minimarket Thiffa Mart, yang bertujuan untuk meningkatkan pengalaman pelanggan sekaligus mendukung keberlangsungan bisnis. Fokus program ini mencakup identifikasi masalah dalam layanan pelanggan, pelatihan keterampilan komunikasi bagi staf, serta pengembangan sistem pengumpulan masukan pelanggan yang lebih efisien. Pelaksanaan kegiatan dilakukan melalui observasi langsung, survei kepuasan pelanggan, dan wawancara mendalam bersama pihak minimarket Thiffa Mart.
Abstract:Abstract: Bullying in schools is a social problem that requires serious attention because it can impact students' psychological condition and learning process. SMP Negeri 1 Sei Kepayang still faces limitations in determining…
ning the most appropriate bullying prevention strategy, because the selection of strategies is still reactive. Therefore, a decision support system is needed that can assist the school in determining the priority of bullying prevention strategies. This study aims to design and implement the Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) method in a decision support system to determine the most appropriate bullying prevention strategy. The criteria used include program costs, target scope, resource requirements, and speed of implementation. The system was developed web-based to facilitate data processing and analysis. The results showed that the strategy of Integrating Bullying Material into Learning was the most appropriate strategy with a value of 0.0464. With this system, the resulting bullying prevention strategy recommendations are more measurable and data-based.
Keywords: MOORA; decision support system; bullying; strategy; prevention
Abstrak: Perundungan di lingkungan sekolah merupakan permasalahan sosial yang perlu mendapat perhatian serius karena dapat berdampak pada kondisi psikologis dan proses belajar siswa. SMP Negeri 1 Sei Kepayang masih menghadapi keterbatasan dalam menentukan strategi pencegahan perundungan yang paling tepat, karena pemilihan strategi masih bersifat reaktif. Oleh karena itu, diperlukan suatu sistem pendukung keputusan yang mampu membantu pihak sekolah dalam menentukan prioritas strategi pencegahan perundungan. Penelitian ini bertujuan merancang dan mengimplementasikan metode Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) pada sistem pendukung keputusan untuk menetapkan strategi pencegahan perundungan paling tepat. Kriteria yang digunakan meliputi biaya program, lingkup sasaran, kebutuhan sumber daya, dan kecepatan pelaksanaan. Sistem dikembangkan berbasis web untuk mempermudah proses pengolahan dan analisis data. Hasil penelitian menunjukkan bahwa strategi Integrasi Materi Perundungan Ke Dalam Pembelajaran menjadi strategi yang paling tepat dengan nilai 0.0464. Dengan adanya sistem ini, rekomendasi strategi pencegahan perundungan yang dihasilkan menjadi lebih terukur dan berbasis data.
Kata kunci: MOORA; sistem pendukung keputusan; perundungan; strategi; pencegahan
Abstract:Abstract: Inventory managemet plays a strategic role in supporting the operational sustainability of retail businesses. Errors in determining the quantity of goods procured can lead to inventory buildup or stockouts, which…
ch impacts increased storage costs and reduced customer service levels. Attar Jaya store still uses a manual inventory management system, so the restocking recording and decision-making processes are not yet supported by an integrated and data-driven system. This condition has the potential to cause inefficiency in inventory management. This research aims to apply the concept of Electronic Supply Chain Management (E-SCM) integrated with the Economic Order Quantity (EOQ) method to determine the optimal order quantity of goods. The EOQ method is used to calculate the most economical order quantity by considering ordering and storage costs, while E-SCM plays a role in integrating inventory management processes digitally. The research methods include observation, interviews, and literature studies, with system design using the Unified Modelign Language (UML). The system was developed using the PHP programming language and the MwSQL database. The research result are expected to help Toko Attar Jaya improve the accuracy of resctocking decision-making, minimize the risk of overstocking and understocking, and increase the efficiency of inventory mangement.
Keywords: MySQL; PHP; e-supply chain management; economic order quantity; restock items
Abstrak: Manajemen persediaan memiliki peran strategis dalam mendukung keberlangsungan operasional usaha ritel. Kesalahan dalam menentukan jumah pengadaan barang dapat menyebabkan terjadinya penumpukan persediaan maupun kekurangan stok yang berdampak pada meningkatnya biaya penyimpanan seerta menurunnya tingkat pelayanan kepada pelanggan. Toko Attar Jaya masih menerapkan sistem pengelolaan persediaan secara manual, sehingga proses pencatatan dan pengambilan keputusan restok belum didukung oleh sistem yang terintegrasi dan berbasis data. Kondisi tersebut berpotensi menimbulkan ketidakefisienan dalam pengelolaan stok barang. Penelitian ini bertujuan untuk menerapkan konsep Electronic Supply Chain Management (E-SCM) yang terintegrasi dengan metode Economic Order Quantity (EOQ) dalam menentukan jumlah pemesanan barang yang optimal. Metode EOQ digunakan untuk menghitung jumlah pemesanan yang paling ekonomis dengan mempertimbangkan biaya pemesanan dan biaya penyimpanan, sedangkan E-SCM berperan dalam mengintegrasikan proses pengelolaan persediaan secara digital. Metode penelitian meliputi observasi, wawancara, dan studi literatur, dengan perancangan sistem menggunakan Unified Modeling Languge (UML). Sistem dikembangkan mengguanakan bahasa pemrograman PHP dan basis data MySQL. Hasil penelitian diharapkan mampu membantu pihak Toko Attar Jaya dalam meningkatkan akurasi pengambilan keputusan restok, meminimalkan risiko kelebihan dan kekurangan persediaan, serta meningkatkan efisiensi pengelolaan persediaan.
Kata kunci: MySQL; PHP; e-supply chain management; economic order quantity; restok barang
Abstract:Abstract: Semangat Store, a rapidly growing retail store in Kisaran, faces challenges in inventory management due to its manual system. Ordering is done by contacting suppliers individually, and sales data is recorded conventionally…
nventionally in a general ledger. As a result, the store often experiences overstock, which increases storage costs and the risk of damaged goods, or stockouts that can disappoint customers. To address these issues, this study aims to implement an integrated, web-based Supply Chain Management (SCM) system. This system is designed to accurately record inventory, manage demand, place orders in a timely manner, and support fast, data-driven decision-making. The system was built using the PHP programming language and a MySQL database. The implementation results show that the proposed SCM system is able to improve operational efficiency and inventory management accuracy at Semangat Store. Store owners can monitor sales and order reports directly, and the system provides notifications when inventory reaches the minimum limit. Thus, Semangat Store can reduce the risk of overstocking or understocking, increase profitability, and simplify the restocking process with suppliers through a more structured system.
Keywords: supply chain management (scm); stock management; information systems; semangat store
Abstrak: Toko Semangat, sebuah toko ritel yang berkembang pesat di Kisaran, menghadapi tantangan dalam pengelolaan stok barang karena masih menggunakan sistem manual. Proses pemesanan barang dilakukan dengan menghubungi pemasok satu per satu, dan pencatatan data penjualan masih dilakukan secara konvensional di buku besar. Akibatnya, toko sering mengalami kelebihan stok (over stock) yang meningkatkan biaya penyimpanan dan risiko kerusakan barang, atau kekurangan stok yang dapat mengecewakan pelanggan. Untuk mengatasi masalah ini, penelitian ini bertujuan untuk mengimplementasikan sistem Supply Chain Management (SCM) yang terintegrasi dan berbasis web. Sistem ini dirancang untuk mencatat stok barang secara akurat, mengelola permintaan, melakukan pemesanan secara tepat waktu, serta mendukung pengambilan keputusan yang cepat dan berbasis data. Sistem ini dibangun menggunakan bahasa pemrograman PHP dan database MySQL. Hasil dari implementasi menunjukkan bahwa sistem SCM yang diusulkan mampu meningkatkan efisiensi operasional dan akurasi pengelolaan stok barang di Toko Semangat. Pemilik toko dapat memantau laporan penjualan dan pemesanan secara langsung, dan sistem memberikan notifikasi jika stok barang mencapai batas minimum. Dengan demikian, Toko Semangat dapat mengurangi risiko kelebihan atau kekurangan stok, meningkatkan profitabilitas, dan mempermudah proses restock dengan pemasok melalui sistem yang lebih terstruktur.
Kata kunci: supply chain management (scm); pengelolaan stok; sistem informasi; toko semangat
Abstract:Abstract: In an increasingly competitive business era, information technology is key to managing data and information. E-SCM emerges as a strategic solution to integrate partners and manage inventory efficiently. This study…
udy focuses on the application of the Lean Software Development method to design an E-SCM system in the Banana Chips industry, which faces challenges in managing inventory and production processes. The main problems faced include the inability to manage raw material inventory and non-computerized records, resulting in inefficient use of time and costs. By applying Lean principles, such as eliminating unnecessary features, fast delivery, and team collaboration, the E-SCM Website is designed to be responsive to market needs and easy to understand by users. Before the E-SCM system is applied by users, developers test the system by measuring how well the system is understood by users. Before being implemented, the system was tested using the Usability Scale System (SUS) and prototype testing. The results of the questionnaire filled out by 5 respondents showed an average SUS score of 78, which was categorized as "Acceptable" and "Good".
Keywords: lean software development method; e-scm; banana chips; inventory management; usability testing
Abstrak: Dalam era bisnis yang semakin kompetitif, teknologi informasi menjadi kunci dalam pengelolaan data dan informasi. E-SCM muncul sebagai solusi strategis untuk mengintegrasikan mitra kerja dan mengelola stok barang secara efisien. Penelitian ini fokus pada penerapan metode Lean Software Development untuk merancang sistem E-SCM di industri Banana Chips, yang menghadapi tantangan dalam pengelolaan persediaan dan proses produksi. Masalah utama yang dihadapi mencakup ketidakmampuan dalam mengatur persediaan bahan baku dan pencatatan yang belum terkomputerisasi, mengakibatkan inefisiensi penggunaan waktu dan biaya. Dengan menerapkan prinsip-prinsip Lean, seperti menghilangkan fitur-fitur yang tidak perlu, pengiriman cepat, dan kolaborasi tim, Website E-SCM dirancang agar responsif terhadap kebutuhan pasar dan mudah dipahami oleh pengguna. Sebelum sistem E-SCM diaplikasikan oleh pengguna, pengembang melakukan pengujian terhadap sistem tersebut dengan mengukur seberapa baik sistem dimengeri oleh pengguna. Sebelum diterapkan, sistem diuji menggunakan Sistem Usability Scale (SUS) dan pengujian prototype. Hasil dari kuesioner yang diisi oleh 5 responden menunjukkan skor rata-rata SUS sebesar 78, yang dikategorikan sebagai “Acceptable” dan “Good”.
Kata kunci: metode lean software development; e-scm; banana chips; pengelolaan persediaan; usability testing