Abstract:Kepuasan penumpang di bandara sangatlah penting. Kepuasan penumpang dalam proses check-in adalah salah satu hal yang diperhatikan. Metode check-in sendiri dapat dilakukan di check-in counter maupun self check-in. Self check-in…
eck-in merupakan metode yang mempermudah penumpang tanpa harus mengantre panjang karena terbatasnya petugas di check-in counter. Dalam metode check-in ini memerlukan kualitas system yang baik. Kualitas system adalah sebuah system yang bekerja dan mengeluarkan output yang baik sehingga memuaskan pengguna system. Penulisan artikel ini bertujuan untuk menjelaskan kepuasan penggunaan mesin self check-in. Mesin self check-in yang efisien memungkinkan penumpang untuk menyelesaikan proses check-in dengan cepat, mudah, dan tanpa hambatan. Kualitas system(x1) dan Penggunaan mesin self check-in(x2) berpengaruh terhadap Kepuasan penumpang(Y). Dengan demikian, penumpang sangat puas dengan sistem dan penggunaan mesin self check-in di bandara yang efisien karena memberikan pengalaman check-in yang nyaman, cepat, dan tanpa hambatan, serta memberikan mereka kontrol penuh atas proses tersebut.
Abstract:Penelitian ini bertujuan untuk mengetahui bagaimana manajemen sumber daya manusia yang diterapkan di SMP Islam Al I’tishom. Selain itu peneliti juga akan menganalisis sejauh mana penerapan total quality manajemen dalam pengelolaan…
pengelolaan sumber daya manusia di dalamnya. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan fenomenologi. Data yang dipakai dalam penelitian ini adalah berupa data primer dan sekunder. Data primer bersumber dari kepala sekolah, personalia, guru, dan karyawan. Sedangkan data didapatkan dari berbagai dokumen yang berkaitan dengan variabel penelitian. Pengumpulan data dilakukan dengan cara melakukan observasi terhadap lokus penelitian. Data juga didapatkan dari wawancara kepada beberapa orang yang terlibat langsung dalam pengelolaan sumber daya manusia.
Hasil penelitian menunjukkan bahwa SMP Islam Al I’tishom Karawang telah melaksanakan sebagian dari empat prinsip total quality manajemen berupa kepuasan pelanggan, respek terhadap setiap orang, manajemen berdasarkan fakta, dan perbaikan berkesinambungan. Perbaikan berkesinambungan dilaksanakan dalam bentuk pembinaan berkala. Manajemen berbdasarkan fakta diwujudkan melalui administrasi pengelolaan SDM. Selain itu prinsip PDCA (Planing, Do, Check, Act) telah diterapkan di tempat penelitian. Planning berupa inventarisir dan penyusunan formasi menjelang awal tahun ajaran baru. Do dilaksanakan mulai dari iklan rekrutmen SDM, penerimaan lamaran, seleksi, dan penempatan. Check diterapkan melalui kegiatan pembinaan, pengontrolan, dan pelatihan SDM. Adapun Act diwujudkan dalam bentuk kegiatan pemberian reward bagi guru maupun karyawan serta peringatan bahkan pemutusan hubungan kerja bagi guru yang melanggar peraturan.
Abstract:Guidance and counseling is a service provided by schools, one of the functions of which is to help students identify various kinds of problems inherent in them in order to realize effective learning. The various problems…
faced by students in classes towards the school, adjustments to the curriculum, study habits as well as the future and aspirations obtained from the Problem Checklist filled in by students. The research was conducted using descriptive quantitative research with a sample of 109 students using the Slovin formula. The research results were analyzed using percentages and produced findings that the problems faced by students were very diverse, thus hindering the learning process.
Abstract:Salah satu bentuk mutu pelayanan yang sering dikeluhkan masyarakat adalah waktu tunggu (waiting time). Waiting time yaitu waktu tunggu yang dirasakan oleh pasien mulai dari masuk di IGD sampai di lakukan pemeriksaan oleh…
dokter. Tujuan penelitian ini adalah untuk mengetahui hubungan waiting time dengan kepuasan pasien di IGD RSUD Kabelota. Penelitian ini menggunakan desain analitik deskriptif dengan pendekatan cross sectional. Sampel penelitian ini adalah pasien triage kuning dengan metode purposive sampling sebanyak 60 responden. Data waiting time diperoleh dengan cara observasi menggunakan lembar observasi dan metode check list dengan alat bantu stopwach, sedangkan untuk mengetahui kepuasan pasien didapatkan dengan cara memberikan kuesioner. Analisa data menggunakan Uji Fisher Exact. Hasil penelitian menunjukkan dari 60 responden memiliki waiting time efektif berjumlah 43 responden (71,7%), dan waiting time tidak efektif sebanyak 17 responden dengan (28,3%). Sebagian besar responden puas yaitu sebanyak 48 responsden (80,0%) dan sebagian kecil responden tidak puas yaitu 12 responden (20,0%). Hasil analisis bivariat dengan Uji Fisher Exact diperoleh terdapat Hubungan waiting time dengan kepuasan pasien di IGD RSUD Kabelota yaitu nilai p 0,027 > 0,05. Kesimpulan dari penelitian ini adalah ada hubungan waiting time dengan kepuasan pasien di Instalasi Gawat Darurat RSUD Kabelota. Saran kepada peneliti selanjutnya di harapkan depat melakukan penelitian lebih lanjut terkait waiting time dengan kepuasan pasien dengan menambahkan variabel, jumlah responden, dan menggunakan metode penelitian yang berbeda.
Abstract:Posyandu ialah layanan kesehatan masyar akat yang berperan krusial dalam pemantauan kesehatan ibu hamil, balita, serta lansia. Di Posyandu Puspa Indah 2 Kota Tangerang Selatan, pengelolaan data masih memakai buku register…
r dan KMS secara manual sehingga pencatatan maupun pencarian data berlangsung kurang efisien serta rentan terjadi kesalahan dan kehilangan data. Kajian ini ditujukan guna merancang serta membangun Sistem Posyandu Pintar berbasis web yang mendukung pengelolaan data secara digital serta terintegrasi. Pengumpulan data dilaksanakan melalui observasi, wawancara, serta studi pustaka. Sistem dilakukan pengembangan memakai framework Laravel, bahasa pemrograman PHP, basis data MySQL, serta Bootstrap menjadi antarmuka pengguna. Hasil kajian memperlihatkan bahwasannya sistem yang dibangun bisa membantu kader Posyandu mengelola data balita, lansia, kader, serta pemeriksaan kesehatan secara lebih cepat dan akurat, sekaligus memudahkan pembuatan laporan otomatis. Hasil pengujian juga mengindikasikan tiap fitur utama, meliputi login, tambah data, ubah data, hapus data, serta cetak laporan, berfungsi selaras keperluan pengguna.
Integrated Health Post (Posyandu) is a public health service that plays a crucial role in monitoring the health of pregnant women, toddlers, and the elderly. However, data management at Posyandu Puspa Indah 2 in South Tangerang City is still done manually using register books and Health Cards (KMS). This slows down the recording and retrieval process and risks errors and data loss. This reserach was conducted to design and develop a web-based Posyandu Pintar system that facilitates integrated and digitalized data management. The research utilized observation, interviews, and literature review as the primary data collection methods. The system was developed using the Laravel framework, PHP as the programming language, MySQL as the database management system, and Bootstrap for interface design. The results demonstrate that the system effectively supports Posyandu cadres in managing toddler data, the elderly, cadres, and health checks more quickly and accurately, while simplifying the automated reporting process. Testing results show that all key features, such as logging in, adding data, editing data, deleting data, and printing reports, function well according to user needs.
Abstract:This study aims to analyze the performance of personnel administration services at the South Kalimantan Provincial Civil Service Agency and what factors hinder its implementation. The research method used in this study is…
s a qualitative method with a descriptive approach. Technical data collection is done by observation, interviews and documentation. Technical analysis of data is done by reducing data, presenting data and drawing conclusions. Checking the validity of the data was carried out using data triangulation techniques.The results of the study show that the quality of the performance of personnel administration services at the South Kalimantan Provincial Civil Service Agency is generally good where services are provided according to SOPs, carry out procedures, there are no extortion by employees, then civil servants who those given services are also satisfied, as well as the files needed by civil servants too not too long to get, it's just that there are some delays but can still be overcome. This is caused by several things, including the lack of human resources and inadequate infrastructure at the South Kalimantan Provincial Civil Service Agency.From this research, the authors suggest to the Head of the South Kalimantan Provincial Civil Service Agency to apply the rules and always evaluate the performance of personnel administration services carried out by BKD employees.
Abstract:This research is motivated by the low implementation of ICT-based chemistry learning, schools have not been able to implement ICT-based chemistry learning in achieving graduate quality. The purpose of this study was to determine…
etermine the implementation of integrated quality management of ICT-based chemistry learning as an effort to improve the quality of graduates. This research is a qualitative research with case study method. Data collection techniques used are observation, interviews, and documentation. Data were analyzed using data reduction, data presentation, and drawing conclusions. The technique of checking the validity of the data is by triangulation of sources and techniques. Regulation of the minister of education and culture Number 20 of 2016 concerning competency standards for elementary and secondary education graduates, regarding the meaning, purpose, and scope of SKL as well as Monitoring and Evaluation. Definition of Graduate Competency Standards are criteria regarding the qualifications of graduates' abilities which include attitudes, knowledge, and skills. The results of research at SMAN 1 Bandung City and SMA Al Azhar Syifa Budi Parahyangan West Bandung in general indicate that the implementation of integrated quality management of ICT-based chemistry learning in both schools has been going well so that it can improve the quality of graduates.
Abstract:This research is motivated by the limited ability of principals in developing teacher abilities, less effective leadership styles and the implementation of academic supervision. This research is a qualitative research with…
th case study method. The results of this study indicate that planning for academic supervision has become a principal program and the preparation of this plan has involved all parties in the school. The principal performs academic supervision of all teachers, in which the principal is assisted by the vice principal and senior teachers who are given a letter of assignment. Supervision of academic supervision, the principal checks and signs the teacher's administrative documents and monitors when the teacher conducts teaching and learning activities in the classroom. Follow up on the results of academic supervision by providing input both orally and in writing. Problems, among others, some teachers in the implementation of supervision are not according to a predetermined schedule, and senior teachers are less well versed in IT. Academic supervision solutions include adjusting the schedule in academic supervision in accordance with the teacher's readiness, and mentoring senior teachers who do not understand IT.
Abstract:The optimal development of adolescents depends on the harmony of family communication, especially mothers as caregivers. Disputes between mothers and adolescents often occur and trigger fights and adolescent aggressive behavior…
ehavior that stretches family interactions. Communication contributes significantly to the development of teenage behavior; it can be explored based on the mother's experience as a caregiver. This study examines in-depth mothers' experiences in communicating with their adolescent children. Participants in this qualitative study using a phenomenological approach were mothers who lived with their teenage children, a total of 11 participants. The determination of participants was done by applying a purposive sampling technique. The conclusion of the number of samples is based on the saturation of the results of in-depth interviews conducted using video call technology. The Colaizzi method with the Haase adaptation was applied in analyzing the results of in-depth interviews that had been recorded to make it easier when compiling the transcript. Four themes have been generated in this study: The fabric of family love as a communication goal, undeniable dependence on communication, Vulnerability to give each other space to face communication challenges and the need for space and time to explore the importance of good communication. To ensure the trustworthiness of the research results, peer debriefing and member checking are carried out. It is necessary to have a common perception between mothers and adolescents in understanding the importance of Communication and instilling family commitments consistently by paying attention to the youth's freedom of opinion which must be optimally utilized according to the developmental tasks of adolescence.
Abstract:Banjir bandang adalah aliran massa sedimen (pasir, kerikil, batu dan air ) dalam satu unit dengan kecepatan tinggi. Terjadi karena keseimbangan statik antara gaya geser yang ditimbulkan oleh aliran lebih besar dari gaya…
geser massa sedimen yang menahan. Karena massa yang mengalir ini mempunyai percepatan maka ketinggian dan kecepatannya akan selalu bertambah, dan pada tingkat batas tertentu keadaan menjadi tidak stabil sehingga massa sedimen terangkat dengan cepat yang menimbulkan banjir bandang. Data curah hujan di Kota Padang mengalami peningkatan dari tahun 2019 hingga tahun 2021 yaitu 2.756,4 menjadi 4.124,2. Hal ini menunjukkan semakin tingginya potensi bencana banjir di wilayah Kota Padang akibat curah hujan yang tinggi. Distribusi spasial inundasi banjir bandang terdapat pada daerah zonasi bahaya tinggi di kawasan sepanjang Batang Kuranji yakni di Kecamatan Koto Tangah, Kecamatan Kuranji, Kecamatan Nanggalo, Kecamatan Padang Utara, dan Kecamatan Pauh. Langkah mitigasi yang dilakukan untuk menanggulangi bencana banjir bandang ini telah dilakukan melalui pembangunan checkdam batu busuk dan melalui normalisasi sungai.