Abstract:Abstract: Community empowerment is essential for fostering independence and improving the quality of public services at the village level. Tanjung Baru Ranau Village, located in South Ogan Komering Ulu Regency, is known…
for its rich natural beauty. However, this potential has not been fully utilized by the village government due to the absence of digital media for promoting local tourism. To address this challenge, an empowerment program was carried out through digitalization initiatives, including socialization on the use of the village website, website management training, and the handover of the newly developed Tanjung Baru Ranau Village website. The website was designed to support administrative services, publish village information, and promote tourism potential. The implementation method consisted of initial observations to identify village needs and potentials, followed by program socialization, technical training on website operation, and ongoing assistance in implementing technological innovations. The results of the training show that the Tanjung Baru Ranau Village website was successfully developed and that village officials gained the necessary skills to manage it effectively. This improvement supports the realization of transparent and accountable governance and enables the optimal development of village potentials. Overall, the empowerment program successfully increased village officials’ understanding of the importance of digitalization in governance systems by 48%.
Keywords: digitalization; village information system; village website
Abstrak: Pemberdayaan masyarakat merupakan kunci dalam mendorong kemandirian dan peningkatan kualitas pelayanan publik di tingkat desa. Desa Tanjung Baru Ranau merupakan salah satu desa yang termasuk dalam Kabupaten Ogan Komering Ulu Selatan yang dikenal dengan potensi alamnya yang indah. Keindahan alam tersebut belum dapat dimanfaatkan dengan maksimal oleh pemerintah desa karena belum menggunakan media digital untuk mempromosikan wisata lokal yang ada di Desa tanjung Baru Ranau. Untuk menjawab permasalahan tersebut, dilakukan program pemberdayaan melalui sosialisasi digitalisasi melalui website desa dan pelatihan pengelolaan website seta penyerahan website Desa Tanjung Baru Ranau. Website ini dirancang untuk mencakup layanan administrasi, publikasi informasi desa, serta promosi potensi wisata. Metode pelaksanaan kegiatan meliputi tahap observasi awal guna mengidentifikasi kebutuhan dan potensi desa, dilanjutkan dengan sosialisasi progra, pelatihan teknis pengelolaan website serta pendampingan implementasi inovasi teknologi. Hasil dari pelatihan pembuatan dan pengoperasian Website Desa Tanjung Ranau adalah terciptanya website desa dan keterampilan perangkat desa dalam mengelola website desa dengan baik dan benar agar dapat menyelenggarakan pemerintahan yang transparan, akuntabel dan mampu mengembangkan potensi desa secara optimal. Secara keseluruhan pemberdayaan yang dilakukan berhasil meningkatkan pemahaman aparat desa sebesar 48% dalam memahami pentingnya digitalisasi dalam sistem pemerintahan.
Kata kunci: digitalisasi; sistem informasi desa; website desa
Abstract:Abstract: The community service program was conducted at Sekolah Kampung Alam in Dutohe Village, Bone Bolango Regency, with the primary objective of enhancing children’s skills, creativity, and ecological awareness through…
ough the utilization of agricultural waste. The main problem faced by the school is the lack of integration of environmental potential into the curriculum, resulting in limited opportunities for children to gain direct experience in processing local resources. The activities were carried out through socialization, teacher and student training, implementation of simple technologies, mentoring, as well as monitoring and evaluation. The training materials included compost production, handicrafts made from agricultural waste such as dried banana leaves and corn husks, and digital promotion through social media platforms. The results of the program indicate improvements in three main aspects. First, teachers and students demonstrated increased knowledge regarding the concepts of ecotourism and waste management. Second, there was a positive shift in attitudes, reflected in stronger environmental concern and higher interest in entrepreneurship. Third, skills in processing agricultural waste developed, although they still require continuous improvement. Furthermore, community involvement contributed to the establishment of a holistic, empowered, and sustainable educational ecosystem. This program underscores the role of Sekolah Kampung Alam as both an environmental-based ecotourism education center and a medium for community empowerment.
Keywords: agricultural waste innovation; community empowerment; educational ecotourism; nature school
Abstrak: Program pengabdian kepada masyarakat ini dilaksanakan di Sekolah Kampung Alam Desa Dutohe, Kabupaten Bone Bolango, dengan tujuan meningkatkan keterampilan, kreativitas, dan kesadaran ekologis anak melalui pemanfaatan limbah pertanian. Permasalahan utama sekolah adalah kurangnya integrasi potensi lingkungan ke dalam kurikulum, sehingga anak-anak belum memperoleh pengalaman langsung dalam mengolah sumber daya lokal. Kegiatan dilakukan melalui sosialisasi, pelatihan guru dan siswa, implementasi teknologi sederhana, pendampingan, serta monitoring dan evaluasi. Materi pelatihan meliputi pembuatan pupuk kompos, kerajinan tangan dari limbah pertanian seperti daun pisang kering dan klobot jagung, serta promosi digital melalui media sosial. Hasil kegiatan menunjukkan adanya peningkatan pada tiga aspek utama: pengetahuan guru dan siswa meningkat terkait konsep ekowisata dan pengelolaan limbah, sikap menunjukkan perubahan positif berupa kepedulian lingkungan dan minat berwirausaha yang lebih tinggi, serta keterampilan dalam mengolah limbah pertanian berkembang meskipun masih perlu ditingkatkan secara berkelanjutan. Selain itu, keterlibatan masyarakat turut memperkuat terciptanya ekosistem pendidikan yang holistik, berdaya, dan berkelanjutan. Program ini menegaskan peran Sekolah Kampung Kawan Alam sebagai pusat edukasi ekowisata berbasis lingkungan sekaligus media pemberdayaan masyarakat.
Kata kunci: ekowisata edukatif; inovasi limbah pertanian; pemberdayaan masyarakat; sekolah alam
Abstract:Abstract: Developing tourism villages is a crucial strategy for strengthening local economies, reducing urbanization, and maintaining cultural and environmental sustainability. This concept is increasingly relevant in the…
e era of digital transformation, when tourism villages are required to adapt through technology-based smart tourism approaches, digital promotion, and information services. One area with significant potential is Lembar Selatan Village in West Lombok Regency, West Nusa Tenggara. Surrounded by 70 hectares of mangrove forest, a coastline, marine life, and well-preserved local traditions, the village has the potential to be developed into a coastal ecotourism destination. The Lembar Selatan Ecotourism Awareness Group (Pokdarwis) has begun managing tourism based on conservation and environmental education. However, obstacles remain, such as low digital literacy, the lack of an online promotion and reservation system, and limited destination management training. These conditions impact market reach and low tourist visits. Therefore, Community Service (PKM) activities are designed to increase Pokdarwis capacity, strengthen tourism digitalization through websites and promotional media, and encourage local community empowerment. This program is expected to realize inclusive, participatory, and sustainable coastal ecotourism, as well as strengthen the competitiveness and branding of Lembar Selatan Tourism Village.
Keyword: stourism village; tourism digitalization; coastal ecotourism; tourism group (pokdarwis); tourism digitalization; smart tourism; website.
Abstrak: Pengembangan desa wisata merupakan strategi penting untuk memperkuat ekonomi lokal, mengurangi urbanisasi, serta menjaga keberlanjutan budaya dan lingkungan. Konsep ini semakin relevan di era transformasi digital, ketika desa wisata dituntut beradaptasi melalui pendekatan smart tourism berbasis teknologi, promosi digital, dan layanan informasi. Salah satu wilayah yang memiliki potensi besar adalah Desa Lembar Selatan di Kabupaten Lombok Barat, Nusa Tenggara Barat. Desa ini dikelilingi hutan mangrove seluas 70 hektare, garis pantai, biota laut, serta tradisi lokal yang masih terjaga, sehingga potensial dikembangkan menjadi destinasi ekowisata pesisir. Tahapan Metode pelaksanaan PKM dilakukan melalui identifikasi kebutuhan Pokdarwis, pengembangan website sistem informasi wisata, penguatan ekowisata mangrove, pemasangan lampu tenaga surya, penyediaan fasilitas kebersihan, penempatan papan informasi berbasis QR, serta pelatihan penggunaan megaphone untuk mendukung pelayanan wisata serta pelatihan manajement wisata. Kondisi ini berdampak pada rendahnya jangkauan pasar dan kunjungan wisatawan. Untuk itu, kegiatan Pengabdian Kepada Masyarakat (PKM) dirancang guna meningkatkan kapasitas Pokdarwis, memperkuat digitalisasi pariwisata melalui website dan media promosi, serta mendorong pemberdayaan masyarakat lokal. Program ini diharapkan mewujudkan ekowisata pesisir yang inklusif, partisipatif, berkelanjutan, serta memperkuat daya saing dan branding Desa Wisata Lembar Selatan.
Kata kunci: desa wisata; digitaisasi pariwisata; ekowisata pesisir; pokdarwis; digitalisasi pariwisata; smart tourism; website
Abstract:Abstract: This program aims to transform processed bilih fish products from Lake Singkarak through business digitalization to enhance tourism appeal and increase the added value of local food products. The partner, POKLAHSAR…
HSAR Jaso Danau in Nagari Tikalak, Solok Regency, experienced a 35% decline in sales turnover over the past two years due to limited digital marketing and reliance on conventional sales. In addition, production capacity could only meet about 60% of market demand, with inconsistent product quality caused by the absence of written SOPs. The program was implemented using a participatory approach through stages of socialization, technical training, innovation adoption, and mentoring. The main focus included the development of production SOPs, logbooks and digital bookkeeping, organizational structuring, and digital marketing strategies using websites, QR Codes, and social media. The results revealed significant improvement in five key aspects: business recording, production, distribution, branding, and digital marketing. The average score increased from 2.7 (fair) in 2024 to 4.0 (good) in 2025, with the highest achievement in business recording and digital marketing through the activation of an official website and marketplace integration. This transformation demonstrates that digitalization of local food MSMEs not only improves product quality and consistency but also expands distribution channels, strengthens competitiveness, and supports the achievement of the SDGs, particularly women’s empowerment, poverty alleviation, economic growth, and sustainable consumption and production.
Keywords: bilih fish, MSME digitalization, women empowerment, digital marketing, lake singkarak
Abstrak: Program ini bertujuan mentransformasi produk olahan ikan bilih khas Danau Singkarak melalui digitalisasi usaha guna meningkatkan daya tarik wisata dan nilai tambah pangan lokal. Mitra kegiatan adalah POKLAHSAR Jaso Danau di Nagari Tikalak, Kabupaten Solok, yang mengalami penurunan omzet hingga 35% dalam dua tahun terakhir akibat keterbatasan pemasaran digital dan masih mengandalkan penjualan konvensional. Selain itu, kapasitas produksi hanya mampu memenuhi sekitar 60% permintaan pasar, dengan kualitas produk sering tidak konsisten karena ketiadaan SOP tertulis. Kegiatan dilaksanakan dengan pendekatan partisipatif melalui tahapan sosialisasi, pelatihan teknis, penerapan inovasi, dan pendampingan. Fokus utama meliputi penyusunan SOP produksi, logbook dan pembukuan digital, pembentukan struktur organisasi, serta strategi pemasaran berbasis website, QR Code, dan media sosial. Hasil menunjukkan peningkatan keterampilan signifikan pada lima aspek utama: pencatatan usaha, produksi, distribusi, branding, dan pemasaran digital. Skor rata-rata naik dari 2,7 (cukup) pada 2024 menjadi 4,0 (baik) pada 2025, dengan capaian terbesar pada pencatatan usaha dan pemasaran digital melalui aktivasi website resmi dan integrasi marketplace. Transformasi ini membuktikan bahwa digitalisasi UMKM pangan lokal tidak hanya memperbaiki kualitas dan konsistensi produk, tetapi juga memperluas distribusi, memperkuat daya saing, serta mendukung pencapaian SDGs, khususnya pemberdayaan perempuan, pengentasan kemiskinan, pertumbuhan ekonomi, dan konsumsi-produksi berkelanjutan.
Kata Kunci: ikan bilih, digitalisasi UMKM, pemberdayaan perempuan, pemasaran digital, danau singkarak
Abstract:Abstract: The development of the agrotourism sector has enormous potential to support the village economy and introduce local potential to the wider community. However, many agrotourism operators, especially village-owned…
d enterprises (BUMDES) and agrotourism managers, still face obstacles in promoting and conveying information in an interesting and educational manner. This Community Service Activity (PkM) aims to apply Artificial Intelligence (AI) technology in a specially designed digital education platform to enhance the appeal and effectiveness of agrotourism promotions. Key features developed include an educational chatbot, AI-based virtual tours, a content recommendation system, and visitor data analysis. The activity was carried out through stages including identifying partner needs, digital literacy training, prototype development, and guidance on using social media platforms such as Facebook, Instagram, Twitter, and YouTube. The results of the activity demonstrate that the application of Artificial Intelligence (AI) can enhance creativity, promotional efficiency, and public interest in local agrotourism. Thus, the synergy between technology and local potential emerges as a highly effective strategy for advancing sustainable agriculture-based tourism.
Keywords: Artificial Intelligence; digital education; agrotourism; promotion; tourist village
Abstrak: Pengembangan sektor agrowisata memiliki potensi yang sangat besar dalam mendukung perekonomian desa serta memperkenalkan potensi lokal kepada masyarakat luas. Namun, masih banyak pelaku agrowisata khususnya BUMDES dan Pengelola agrowisata menghadapi kendala dalam promosi dan penyampaian informasi yang menarik dan edukatif. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk menerapkan teknologi Artificial Intelligence (AI) dalam sebuah platform edukasi digital yang dirancang khusus untuk meningkatkan daya tarik dan efektivitas promosi pada agrowisata. Beberapa fitur utama yang dikembangkan meliputi chatbot edukatif, tur virtual berbasis AI, sistem rekomendasi konten, dan analisis data pengunjung. Kegiatan ini dilaksanakan melalui tahapan identifikasi kebutuhan mitra, pelatihan literasi digital, pengembangan prototipe, dan pendampingan penggunaan platform media sosial seperti Facebook, Instagram, Twitter dan Youtobe. Hasil kegiatan menunjukkan bahwa penerapan Artificial Intellegent (AI) dapat meningkatkan Kreaktivitas, efisiensi promosi, serta minat masyarakat terhadap agrowisata lokal. Dengan demikian, sinergi antara teknologi dan potensi lokal menjadi strategi yang sangat efektif dalam memajukan pariwisata berbasis pertanian secara berkelanjutan.
Kata kunci: Artificial Intelligence; edukasi digital; agrowisata; promosi; desa wisata
Abstract:Sustainable and technology-based tourism development is a necessity to face the digital era. This community service activity aims to support digital transformation in the Lombok tourism sector through the implementation…
of electronic tickets, as a step towards smart tourism. The implementation of electronic tickets is designed to improve operational efficiency, tourist comfort, and facilitate the management of tourist destinations. By utilizing information and communication technology (ICT), this system is expected to reduce queues at tourist locations, speed up the tourist entry process, and provide real-time data that is useful for destination managers. This activity involves training for tourism managers in Lombok, as well as the implementation of an electronic ticket system at Bangsal Port which leads to the 3 Gili tourist destinations, namely Gili Trawangan, Gili Medno and Gili Air, where ticket sales have so far been manual and managed by the Karya Bahari Bangsal sea transportation cooperative. The results of this program show an increase in the quality of tourism services and management efficiency, while encouraging the use of technology in the promotion and management of tourism data. With the success of this program, it is hoped that Lombok, especially the 3 Gili tourist area, can become a pioneer in the implementation of smart tourism in Indonesia, increasing its competitiveness as a modern and technology-friendly global tourist destination.
Keywords: smart tourism; electronic ticketing; digital transformation; lombok
Abstrak: Pengembangan pariwisata yang berkelanjutan dan berbasis teknologi menjadi sebuah kebutuhan untuk menghadapi era digital. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mendukung transformasi digital di sektor pariwisata Lombok melalui implementasi tiket elektronik, sebagai langkah menuju pariwisata cerdas (smart tourism). Implementasi tiket elektronik dirancang untuk meningkatkan efisiensi operasional, kenyamanan wisatawan, serta mempermudah pengelolaan destinasi wisata. Dengan memanfaatkan teknologi informasi dan komunikasi (TIK), sistem ini diharapkan dapat mengurangi antrian di lokasi wisata, mempercepat proses masuk wisatawan, serta memberikan data real-time yang bermanfaat bagi pengelola destinasi. Tahapan pertama yang akan dilakukan dalam PKM ini melakukan identifikasi masalah, merumuskan masalah, menetapkan tujuan, pengumpulan data, pembuatan e-tiket, membangun sistem dan ujicoba, promosi melalui media sosial, pelatihan hingga sistem di implementasikan oleh mitra. Hasil dari program ini menunjukkan adanya peningkatan kualitas pelayanan wisata dan efisiensi pengelolaan, sekaligus mendorong penggunaan teknologi dalam promosi dan manajemen data pariwisata. Dengan keberhasilan program ini, diharapkan Lombok khususnya wisata 3 gili dapat menjadi pionir dalam penerapan pariwisata cerdas di Indonesia, meningkatkan daya saingnya sebagai destinasi wisata global yang modern dan ramah teknologi.
Kata kunci: pariwisata cerdas; tiket elektronik; transformasi digital; lombok
Abstract:Pasar Rawa Village has diverse natural potential, namely horticulture, fisheries to tourism, especially mangrove forests that promise as tourist destinations. Potential needs to be identified in depth to determine sustainable…
nable agroecotourism development. The problem in managing the potential of mangrove tourism is the management, involvement and support of local communities. The purpose of Community Service activities is to provide understanding, knowledge, about agroecotourism and the management and development of agroecotourism in Pasar Rawa Village. The methods carried out are field surveys, socialization, training using refractometers and mangrove planting. The socialization activity was carried out with participants being members of the LPHD group totaling 27 people. In the socialization presentation, the community was very enthusiastic in exploring the existing potentials such as local culture and typical food of the region. Training on the use of refractometers was carried out so that group members could find out the exact value of the sweetness in melons that could be sold and used as an attraction for tourists to try melons that have a unique taste so that they became the selling point of ecotourism and agro-tourism. One of the conservation efforts is mangrove planting.
Keywords: agro-ecotourism; community empowerment; mangrove forest
Abstrak: Desa Pasar Rawa memiliki potensi alam beragam, yaitu hortikultura, perikanan hingga pariwisata, terutama hutan mangrove menjanjikan sebagai destinasi wisata. Potensi perlu diidentifikasi secara mendalam untuk menentukan pengembangan agroekowisata berkelanjutan. Permasalahan dalam mengelola potensi wisata mangrove yaitu pengelolaan, keterlibatan dan dukungan masyarakat lokal. Tujuan kegiatan Pengabdian kepada Masyarakat adalah untuk memberikan pemahaman, pengetahuan, tentang agroekowisata dan pengelolaan serta pengembangan menjadi agroekowisata di Desa Pasar Rawa. Metode yang dilakukan adalah survei lapangan, sosialisasi, pelatihan menggunakan refraktometer dan penanaman mangrove. Kegiatan sosialisasi dilakukan dengan peserta adalah anggota kelompok LPHD yang berjumlah 27 orang. Dalam presentasi sosialisasi, masyarakat sangat antusias dalam menggali potensi yang ada seperti budaya lokal dan makanan khas daerah tersebut. Pelatihan penggunaan refraktometer dilakukan agar anggota kelompok dapat mengetahui nilai pasti dari rasa manis pada melon dapat dijual dan dijadikan daya tarik bagi wisatawan mencoba melon yang memiliki rasa unik sehingga menjadi nilai jual ekowisata dan agrowisata. Salah satu kegiatan upaya konservasi adalah penanaman mangrove.
Kata kunci: agro-ekowisata; hutan mangrove; pemberdayaan masyarakat
Abstract:The "CITRA" Hot Spring in Teluk Sibayan, Batu Bara Regency, North Sumatra, holds significant potential as a tourist destination. However, the main challenges faced by the management include a lack of digital promotion, limited…
imited tourist visits from outside the region, and a shortage of human resources skilled in using information and communication technology (ICT). The community service project by the STMIK Royal Faculty aimed to address these issues through mentoring, training, and technology development. The methods employed included workshops and training on digital tourism promotion, the creation of a web-based ticketing application, and a smart tourism application based on Progressive Web Apps (PWA) with push-notification features. Additionally, social media accounts on Instagram and Facebook (@sibayan.pemandian) were established as online promotion platforms. The results of this initiative indicate an improvement in the staff’s capacity to utilize technology, along with the provision of digital systems that streamline visitor management and promotion efforts. As a result, Pemandian Citra now has stronger digital infrastructure to support tourism promotion and attract more visitors.
Keywords: community service; hot springs; PWA; smart tourism; promotion
Abstrak: Pemandian Air Panas "CITRA" di Teluk Sibayan, Kabupaten Batu Bara, Sumatera Utara, memiliki potensi besar sebagai destinasi wisata. Namun, permasalahan utama yang dihadapi pengelola adalah kurangnya promosi digital, minimnya kunjungan wisatawan dari luar daerah, serta keterbatasan sumber daya manusia dalam menggunakan teknologi informasi dan komunikasi (TIK). Kegiatan pengabdian masyarakat oleh Tim Dosen STMIK Royal bertujuan untuk mengatasi masalah ini melalui pendampingan, pelatihan, dan pengembangan teknologi. Metode yang digunakan mencakup workshop dan pelatihan terkait promosi wisata digital, pembuatan aplikasi tiket berbasis web, serta aplikasi smart tourism berbasis Progressive Web Apps (PWA) dengan fitur push-notification. Selain itu, akun media sosial Instagram dan Facebook dengan nama pengguna @sibayan.pemandian juga dibuat sebagai sarana promosi online. Hasil dari kegiatan ini menunjukkan peningkatan kapasitas staf pemandian dalam memanfaatkan teknologi, serta penyediaan sistem digital yang mempermudah pengelolaan kunjungan dan promosi. Dampaknya, Pemandian Citra kini memiliki infrastruktur digital yang lebih kuat untuk mendukung promosi wisata dan meningkatkan daya tarik bagi wisatawan..
Kata kunci: Pengabdian Masyarakat; Pemandian Air Panas; PWA; Smart Tourism; Promosi
Abstract:This community service activity was carried out in the Kampung Sejahtera Mangrove Forest, Bengkulu City and partnered with POKDARWIS 212. The Kampung Sejahtera mangrove forest is located in Kampung Melayu District, Bengkulu…
ulu City. This community service aims to solve priority problems that exist in partners, namely: Partners and the community still do not understand the positive impact of the existence of mangrove forest ecotourism on economic improvement; Lack of knowledge of the community around the mangrove forest ecotourism environment regarding the preservation and maintenance of mangrove forests; Lack of integrated information and promotion by mangrove forest POKDARWIS 212 partners. Community service activities are carried out with an initial observation stage through a pre-activity questionnaire, followed by an implementation stage with socialization and training, and the next stage conducts an evaluation. The outputs produced in this community service are: The formation of the 212 mangrove forest POKDARWIS cooperative; The formation of a Joint Business Group (KUBE) of MSMEs from the community around mangrove ecotourism; The existence of 3 mangrove-based creative products; The reforestation of mangrove forests that will be cultivated in the mangrove forest ecotourism of the prosperous village; The existence of an integrated website as a promotional forum; and 6) The existence of signboards as information media.
Keywords: ecotourism; community based; mangrove forest of the prosperous village; bengkulu cit
Abstrak: Kegiatan pengabdian kepada masyarakat ini dilakukan di Hutan Mangrove Kampung Sejahtera Kota Bengkulu dan bermitra bersama POKDARWIS 212. Hutan mangrove Kampung Sejahtera ini berada di Kecamatan Kampung melayu, Kota Bengkulu. Pengabdian kepada masyarakat ini bertujuan untuk memecahkan permasalahan prioritas yang ada pada mitra, yaitu: Mitra dan masyarakat masih belum memahami dampak positif keberadaan ekowisata hutan mangrove terhadap peningkatan ekonomi; Kurangnya pengetahuan masyarakat sekitar lingkungan ekowisata hutan mangrove terkait pelestarian dan penjagaan hutan mangrove; Kurangnya informasi dan promosi yang terintegrasi oleh mitra POKDARWIS hutan mangrove 212. Kegiatan pengabdian kepada masyarakat dilakukan dengan tahap observasi awal melalui kuesioner pra kegiatan, dilanjutkan dengan tahap pelaksanaan dengan sosialisasi dan pelatihan, dan tahap selanjutnya melakukan evaluasi. Luaran yang dihasilkan dalam pengabdian kepada masyarakat ini adalah: Terbentuknya koperasi POKDARWIS hutan mangrove 212; Terbentuknya Kelompok Usaha Bersama (KUBE) dari UMKM masyarakat sekitar ekowisata mangrove; Adanya 3 produk kreatif berbahan dasar mangrove; Adanya reboisasi hutan mangrove yang akan di budidayakan di ekowisata hutan mangrove kampung sejahtera; Adanya website yang terintegrasi sebagai wadah promosi; dan 6) Adanya signboard sebagai media informasi.
Kata kunci: ekowisata; berbasis masyarakat; hutan mangrove kampung sejahtera kota bengkulu
Abstract:The travel and tourism sectors are closely related to the hospitality sector. The success of a hotel in this digital era is strongly supported by customer service that utilizes information technology-based applications.…
However, using these applications effectively requires proper training and understanding. Therefore, this service activity aims to train Swarna Dwipa hotel staff in operating a web-based hotel room reservation application. It is one way for hotel staff to provide optimal service and assist in driving business success in the hospitality sector. Many studies show that operating hotel room reservation applications can increase customer satisfaction and efficiency in the hotel business. However, proper and systematic training is necessary to maintain competitiveness. The stages of this activity include observation, interviews, sharing knowledge, training in application use, and evaluation. The simulation results show that participants can use the reservation application in a structured and systematic manner with a significant level of user acceptance of applications.
Keywords: application; hotel; training; reservation