Abstract:Penelitian ini bertujuan untuk memberikan gambaran tentang penyusunan instrumen kebijakan dalam meningkatkan layanan publik di Kota Yogyakarta. Oleh karena itu, penelitian ini menggambarkan efektivitas yang telah dicapai…
dan juga menjelaskan masalah yang muncul dalam Program Jogja Smart Service (JSS) dalam konteks penyusunan kebijakan. Hal ini dapat bermanfaat untuk mengembangkan instrumen kebijakan alternatif yang serupa. Dalam perspektif administrasi publik, sebuah program kebijakan dapat dilihat sebagai bagian dari manajemen keputusan dalam kebijakan publik, di mana sumber daya dan pelaku diorganisir dan dikoordinasikan. Ini memiliki konsekuensi tentang bagaimana proses formulasi instrumen saat pembuatan kebijakan. Dengan demikian, menjadi menarik untuk melihat bagaimana proses formulasi kebijakan dalam Program Jogja Smart Service (JSS). Dengan menggunakan metode penelitian kualitatif deskriptif, tahapan metode dalam penelitian ini melibatkan pengumpulan data terkait proses formulasi kebijakan Program Jogja Smart Service (JSS), dalam bentuk wawancara dan dokumentasi peraturan serta kebijakan terkait. Hasil penelitian menunjukkan bahwa formulasi kebijakan Program Jogja Smart Service (JSS) di Kota Yogyakarta masih dihadapkan pada berbagai tantangan, sehingga diperlukan instrumen gabungan, yaitu sinergi dan kolaborasi antara pemerintah, sektor swasta, masyarakat, dan pemangku kepentingan lainnya untuk mendukung efektivitas program tersebut.
Abstract:Guidance and counseling is a service provided by schools, one of the functions of which is to help students identify various kinds of problems inherent in them in order to realize effective learning. The various problems…
faced by students in classes towards the school, adjustments to the curriculum, study habits as well as the future and aspirations obtained from the Problem Checklist filled in by students. The research was conducted using descriptive quantitative research with a sample of 109 students using the Slovin formula. The research results were analyzed using percentages and produced findings that the problems faced by students were very diverse, thus hindering the learning process.
Abstract:This research investigated the correlation of excessive assignments on the mental health of fifth-year English language students at State Islamic Religious Institution in Central Kalimantan. The research hypothesized a strong…
trong positive correlation between perceived assignment load and mental health problems. The method of this research used quantitative approach using a questionnaire. The Data was collected from 20 participants. The researchers, analyzed the data using pearson's correlation coefficient JASP to examine the relationship between excessive assignment and mental health condition. Based on the findings, the result showed a significant positive correlation (r = 0.900, p <.001) between excessive assignment and mental health condition, indicating that 81.0% of the variance in students' mental health could be attributed to their perceived workload. Educational institutions should take proactive steps to manage student workloads and provide mental health support services, such as counseling, time management training, and flexible deadlines. Promoting a balanced approach to academic assessment that prioritizes both academic excellence and student well-being is crucial for fostering the success and well-being of English language students. This research limited due to the small sample size and focus on a specific student population. Future research with larger and more diverse samples is needed to further explore the complex relationship between academic demands and student mental health. The findings highlight the urgent need for universities and educators to prioritize student mental health alongside academic achievement. Implementing practical strategies to manage workloads and provide mental health support can promote a more holistic and student-centered educational environment.
Abstract:This article was written to help readers understand the results of reading activities and the abilities and obstacles experienced by students during the learning process. understand the results of monitoring achievement…
activities and abilities and obstacles experienced by students during the learning process. Monitoring is the routine data collection and process of targeting program targets that emphasizes the process and core of change. program target-targeting process that emphasizes process and kernel changes. the quality of the services we purchase while also keeping an eye on our accounts of what is done.
Abstract:This study aims to analyze the format for the preparation of the Curriculum Merdeka and the appropriate presentation media for this curriculum. A format preparation is a decision made about learning objectives and the strategies…
rategies and methods needed to achieve these goals as well as a study of the effectiveness and meaning of these methods and strategies. In addition, the Government gives authority to schools to make their vision, mission and characteristics a reference for operational curriculum development. Presentation media is said to be a graphic, photographic tool, and can also be in the form of an electronic device that has the function of capturing, processing and rearranging information in the form of verbal or visual. English learning is developing English language skills in a contextual and acceptable manner according to the context and conditions and situations of students' daily lives. This is to produce a form of learning English that is more in touch with the language needs of students. Curriculum Merdeka is a curriculum which in its development is the result of adjustments to the latest conditions in an area and in accordance with the development of students due to contemporary issues that are currently happening. This research is use method literature study. Data collected and analyzed entirely from the literature as well as other documentation materials, such as writing in journals or other media relevant and still being studied.
Abstract:Posyandu ialah layanan kesehatan masyar akat yang berperan krusial dalam pemantauan kesehatan ibu hamil, balita, serta lansia. Di Posyandu Puspa Indah 2 Kota Tangerang Selatan, pengelolaan data masih memakai buku register…
r dan KMS secara manual sehingga pencatatan maupun pencarian data berlangsung kurang efisien serta rentan terjadi kesalahan dan kehilangan data. Kajian ini ditujukan guna merancang serta membangun Sistem Posyandu Pintar berbasis web yang mendukung pengelolaan data secara digital serta terintegrasi. Pengumpulan data dilaksanakan melalui observasi, wawancara, serta studi pustaka. Sistem dilakukan pengembangan memakai framework Laravel, bahasa pemrograman PHP, basis data MySQL, serta Bootstrap menjadi antarmuka pengguna. Hasil kajian memperlihatkan bahwasannya sistem yang dibangun bisa membantu kader Posyandu mengelola data balita, lansia, kader, serta pemeriksaan kesehatan secara lebih cepat dan akurat, sekaligus memudahkan pembuatan laporan otomatis. Hasil pengujian juga mengindikasikan tiap fitur utama, meliputi login, tambah data, ubah data, hapus data, serta cetak laporan, berfungsi selaras keperluan pengguna.
Integrated Health Post (Posyandu) is a public health service that plays a crucial role in monitoring the health of pregnant women, toddlers, and the elderly. However, data management at Posyandu Puspa Indah 2 in South Tangerang City is still done manually using register books and Health Cards (KMS). This slows down the recording and retrieval process and risks errors and data loss. This reserach was conducted to design and develop a web-based Posyandu Pintar system that facilitates integrated and digitalized data management. The research utilized observation, interviews, and literature review as the primary data collection methods. The system was developed using the Laravel framework, PHP as the programming language, MySQL as the database management system, and Bootstrap for interface design. The results demonstrate that the system effectively supports Posyandu cadres in managing toddler data, the elderly, cadres, and health checks more quickly and accurately, while simplifying the automated reporting process. Testing results show that all key features, such as logging in, adding data, editing data, deleting data, and printing reports, function well according to user needs.
Abstract:Perkembangan digitalisasi perpajakan di Indonesia mendorong hadirnya sistem administrasi Coretax sebagai upaya pembaharuan layanan perpajakan yang terintegrasi. Penelitian ini dilakukan untuk menggali ketaatan wajib pajak…
k dalam implementasi Coretax dengan menekankan pada peran persepsi kemudahan penggunaan sistem dan pengaruh sanksi perpajakan. Penelitian ini menerapkan metode kualitatif deskriptif menggunakan teknik wawancara mendalam kepada wajib pajak orang pribadi karyawan yang memanfaatkan sistem Coretax dalam melaporkan SPT Tahunan. Temuan pada penelitian ini membuktikan bahwa mayoritas wajib pajak masih menghadapi kendala pada tahap awal penggunaan sistem, khususnya dalam memahami fitur-fitur yang tersedia serta alur pelaporan pajak. Namun, setelah memperoleh pendampingan dan pengalaman penggunaan, wajib pajak mulai merasakan kemudahan dari layanan yang terintegrasi dalam satu platform. Selain itu, sanksi perpajakan dan tuntutan administratif dari lingkungan kerja juga menjadi faktor yang mendorong kepatuhan wajib pajak dalam pelaporan pajak. Penelitian ini menunjukkan bahwa kepatuhan wajib pajak dalam implementasi Coretax dipengaruhi oleh interaksi antara penerimaan teknologi dan faktor perilaku.
The development of tax digitalization in Indonesia has encouraged the implementation of the Coretax administrative system as an effort to modernize and integrate tax services. This study aims to examine taxpayer compliance in the implementation of Coretax by emphasizing the role of perceived ease of use of the system and the influence of tax sanctions. The research employed a descriptive qualitative approach using in-depth interviews with individual employee taxpayers who utilized the Coretax system to file their Annual Tax Returns. The findings reveal that the majority of taxpayers still encountered difficulties during the initial stage of system usage, particularly in understanding the available features and the tax reporting procedures. However, after receiving assistance and gaining experience in using the system, taxpayers began to perceive the convenience offered by the integrated services within a single platform. In addition, tax sanctions and administrative demands from the workplace environment were also identified as factors encouraging taxpayer compliance in tax reporting. This study indicates that taxpayer compliance in the implementation of Coretax is influenced by the interaction between technology acceptance and behavioral factors..
Abstract:Persaingan yang semakin kompetitif dalam industri distribusi bahan bangunan menuntut perusahaan tidak hanya menjaga kelancaran distribusi, tetapi juga membangun hubungan jangka panjang guna meningkatkan loyalitas pelanggan.…
an. Penelitian ini bertujuan untuk menganalisis peran sales dalam meningkatkan loyalitas pelanggan serta mengidentifikasi faktor-faktor yang memengaruhi peran tersebut pada PT Mitra Maju Mapan Cabang Bondowoso. Penelitian menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi dengan teknik penentuan informan secara purposive yang melibatkan Branch Sales Manager, tenaga sales, dan pelanggan tetap. Analisis data dilakukan melalui kondensasi data, penyajian data, serta penarikan kesimpulan dan verifikasi, dengan validitas data dijaga melalui triangulasi sumber dan teknik. Hasil penelitian menunjukkan bahwa sales berperan strategis dalam membangun loyalitas pelanggan melalui komunikasi adaptif, pelayanan responsif, komitmen, serta keterlibatan dalam membantu kebutuhan pelanggan. Loyalitas tercermin pada pembelian ulang, rekomendasi, dan keberlanjutan kerja sama. Faktor utama yang mempengaruhi efektivitas peran sales meliputi kualitas pelayanan, citra perusahaan, kepercayaan, dan kepuasan pelanggan. Penelitian ini mengimplikasikan pentingnya penguatan kompetensi interpersonal sales dan konsistensi pelayanan sebagai strategi mempertahankan loyalitas pelanggan secara berkelanjutan.
Increasingly competitive competition in the building materials distribution industry requires companies not only to maintain smooth distribution, but also to build long-term relationships to increase customer loyalty. This research aims to analyze the role of sales in increasing customer loyalty and identify factors that influence this role at PT Mitra Maju Mapan Bondowoso Branch. The research uses a qualitative approach with descriptive research type. Data was collected through in-depth interviews, observation and documentation using purposive informant selection techniques involving Branch Sales Managers, sales personnel and regular customers. Data analysis is carried out through data condensation, data presentation, as well as drawing conclusions and verification, with data validity maintained through triangulation of sources and techniques. The research results show that sales plays a strategic role in building customer loyalty through adaptive communication, responsive service, commitment, and involvement in helping customer needs. Loyalty is reflected in repeat purchases, recommendations and continued cooperation. The main factors that influence the effectiveness of the sales role include service quality, company image, trust and customer satisfaction. This research implies the importance of strengthening interpersonal sales competence and service consistency as a strategy to maintain customer loyalty on an ongoing basis.
Abstract:Facilities Management (FM) role becomes more significant in the day-to-day operations of most of organizations. The FM team ensures that operations of organizations will run smoothly without downtime, provide safe working…
g environment, comply with regulators, and provide one-stop-shop service for employees that can benefit the organization in retaining and attracting top talents. This research aims to assess the performance of FM before the pandemic, and the start of the new normal and compare the operations on these timelines to identify the inefficiencies and opportunities for improvement that can lead to an effective, efficient, and consistent quality performance. The researcher includes the assessment of gaps, management capabilities, technologies, factors influencing performance and productivity, and ways of adapting to the changing external business landscape. To interpret the collected data, frequency and percentage, mean and standard deviation, Pearson-r correlation were used in quantitative data, and thematic analysis for the qualitative responses. The data gathered from the FM team supporting different clients and as senior leaders, signifies that there is no significant difference in operations and technology to support clients. However, minor improvements and recommendations by senior leaders can be considered and can contribute to effective and efficient operations.
Abstract:Masamba and Baebunta District which are located in North Luwu Regency are disaster-prone areas and have a high potential for natural disasters. On July 13 2020, there was a flash flood which damaged infrastructure, public…
c facilities and caused casualties. Until now, the government is still continuing to make improvements. The results of the study indicate that the Management of Infrastructure Development in Masamba District, North Luwu Regency is still experiencing problems. This is due to a lack of estimate regional expenditure revenue-APBD funds which has made infrastructure development unfinished because these funds have been used in handling the Covid-19 virus. To find out how the Management Function of Post Flood Disaster Infrastructure Development in Masamba District, North Luwu Regency. Using the theory of George R Terry which consists of four aspects namely planning, organizing, actuating, and supervising. These four aspects will be used in research to analyze more deeply regarding the research to be carried out. As informants consisted of: PUPR Service, BNPB, Head of Maipi Village, Head of Baloli Village, Head of Bone Village, Old Head of Bone and the Community. This study used interview techniques, observation of research locations, and documentation. Using qualitative methods with descriptive research type.